The importance of a good customer experience: A lot of people will say business is in an idea. A great plan to fix something that was missing or incomplete. But really, a lot of the time it’s you and many others competing for the same fix. You share the same space and fight for the […]
Feature Spotlight: Preset Report Options OneDesk is an application with many features and options. A lot of those are meant to improve how you gather, view and export your data. Last time we had a look at the Export a View function within OneDesk and how, coupled with the stackable filter functions, this could become
OneDesk Feature Spotlight Series : Preset Report Options More
Feature Spotlight : Export a Data View OneDesk is a very multipurpose application. It’s all-in-one suite is composed of several useful features, many of which will become your best friends and huge time savers. It’s all in how you use OneDesk and all in the little things! Today we’ll be looking into the ability to create
Have you ever wanted to integrate a Helpdesk with Twitter We at OneDesk offer an all-in-one cloud based application that handles project management, product management and helpdesk or customer feedback. This application offers a variety of possible integrations with various other applications and programs. Today, we will discuss how OneDesk can help you integrate a helpdesk with
Integrate a Helpdesk with Twitter using OneDesk and Zapier More
B2B Social Media, 5 good reasons why you should get on that Social media is everywhere. It’s now surprising to see a company is not listed on any of the major platforms. And yet, many businesses that don’t directly deal with consumers feel that they are not meant for social media, that putting the time
B2B Social Media, 5 good reasons why you should get on that More
Feature Spotlight : The Task Timer The OneDesk application has a lot of features, a lot. A few can quickly become indispensable tools for some and for others, not so much. That’s because OneDesk is a very versatile platform by design, it’s meant for a wide variety of businesses and types of workflows. There’s something for
A helpdesk platform integrated with TFS / VSO We at OneDesk offer an all-in-one cloud based application that handles project management, product management and helpdesk or customer feedback. This application offers a variety of possible integrations with various other applications and programs. Today, we will discuss the benefits of integrating TFS/VSO (Team Foundation Services and
A few ways how to better capture and retain leads Anyone in marketing or sales knows this: Leads are the key. It’s in the amount you have, the amount you gather, the quality of them and above all, in their retention. Getting anywhere in this type of business is a question of how to gather,
Outgrowing Trello – 4 Reasons you should consider moving on So you’ve been using Trello for a long time now. You’ve carded your way through tasks, issues and projects and your business has been growing. It might be time to move on. Now, I love Trello, you most likely love Trello too. Everybody loves Trello. We’re
Outgrowing Trello – 4 Reasons you should consider moving on More
Why you should look for platforms with a Mobile Application In this day and age, a business needs to run with the times. And the times are fast. This means that when out shopping for good platforms for your business, you need to strongly consider getting an application with added mobile functionalities. Well, that’s step
Why you should look for platforms with a Mobile Application More