OneDesk, an industry leader in social product development, is proud to be a sponsor of #pcSC (ProductCamp SoCal 2011). What is ProductCamp SoCal 2011? ProductCamp SoCal is a free “unconference” for product managers and marketers and is held in sunny Southern California. During a one-day gathering attendees will have the opportunity to discuss, learn and […]
At OneDesk, we believe that anyone can become a successful innovator if they have the perseverance to do so. Thus, we have turned to Steve Job’s examples on numerous occasions, and used them to preach about fostering innovation throughout organizations. As the co-founder of Apple, CEO of Pixar, co-designer and developer of the first commercially
First, we introduced an easy way to organize, manage, and collaborate on projects – through OneDesk’s projects. As OneDesk’s mission is to make your job easier, we have taken projects to the next level: Release management and product roadmapping. Release management OneDesk’s release management capabilities allows you to structure your projects and create sub-projects. Having
New in OneDesk: Release Management and Product Roadmapping More
If your company is still holding back its presence on social media sites, you are not alone. There is still a large percentage of organizations that are hesitant to go social. We at OneDesk understand the hesitation. On the other hand, we encourage companies to go the social route. Companies that have tuned in to
Every new product development process should be easy OneDesk allows companies to capture ideas, objectively analyze them, and turn the ideas into actionable items. What makes the software unique, is that all the applications, including social media and collaboration tools, are all interconnected. This strengthens the new product development process as it allows employees, customers,
The recent Facebook changes have taken over the world by storm. Facebook users are used to the sudden “suprise” changes that the social media giant often pulls on them. However, the most recent changes in the product design and development have sparked louder cries of outrage from Facebook users. A real-time activity stream, a subscribe
At OneDesk, we recognize that customer service management is not always easy. Our software was developed on the premise that the customer support team should always ensure that the company is providing stellar customer service in order to deliver a top-notch customer experience. In essence, we’d like to share our favourite customer service management tips
We often hear people say “there is no innovation without failure.” While occasional failures can be seen as beneficial and as an experimental learning process, there is no doubt that constant failure will lead to a downfall. Why innovations and ideas fail Innovations and ideas fail in the marketplace for a variety of reasons. Companies
As a believer and promoter of business social media, we at OneDesk are very active on social networks. We keep our users, blog readers and peers in the industry updated on what we are doing, and share tips and ideas on Twitter, Facebook. LinkedIn, and on our blog. Yesterday, as I logged in to Twitter,
News for product managers: The project engineering team is your friend Product managers often refer to their colleagues on the engineering team as if they are talking about a totally different world. However, in order to develop stellar products and achieve success, organizations are starting to realize that product management and product engineering must work