Get ready folks this is a big one! The July 2016 release of OneDesk has a lot of new features and changes that you’ve been clamoring for. In this release we’ve got an improved UI, Service Level Agreements management and our new OneDesk Mobile App is now in beta! Read on for the the details […]
We’ve received a lot of good feedback from you, our customers, about how to improve OneDesk and as a result a few new features and changes in this month’s release that we are hoping you will like! This month we focused on improving User & Customer management, Gantt Charts and more. https://www.onedesk.com/wordpress/wp-content/uploads/2016/03/Moved-Items-No-Outline-2.png New Features New
Spring is upon us and with the change of the season comes our latest update to OneDesk! In this release our goal has been to improve Usability and as such we’ve highlighted a few changes that we would like you to know about. UI Improvements – Item Properties Panel. The item properties panel has
The new year is just around the corner, have you thought about your product roadmap for 2016? If the thought if it makes you feel like it’s the day AFTER New Year’s Eve, you might need new product management software to make planning your roadmap feel like a fulfilled New Year’s resolution, instead of a
Build a Quick and Simple Product Roadmap in 2016 with OneDesk More
The ability to provide a simple to understand and dedicated view of all high level product planning information in your portfolios is an asset that is often missing in basic product management software, however it is very much in demand by executives, stakeholders and managers. OneDesk is perfect for managing multiple product portfolios, releases, projects
A recent Wired article about why the Amazon’s Fire Phone failed highlights the importance of keeping track of your customers’ needs when designing a new product. According to the article, Amazon’s Fire Phone is regarded as a flop because instead of focusing on what customers were aski ng for, the phone and its associated software
The question about what makes a good project manager is one that has as many answers as there are people to answer it. The question is best answered by evaluating whether a project manager is able to balance the need for strategic vs tactical approaches and thinking with regards to their project(s). If you’re thinking
Strategic Project Management vs Tactical Project Management More
Do you remember playing the ‘telephone game‘ as a child? If so, you’ll remember that when a word or phrase is passed along ear to ear, it can get distorted and change to the point that it becomes unrecognizable from the original. Don’t let your product development cycle turn into a game of guesswork for
We’ve just added a new application to OneDesk to help you simplify your product management workflow called “Item Flow”. The principle behind adding in this application is simple. When you receive a ton of great feedback from your customers you want to keep these ideas and information connected to your process through all stages. In
Collect and organize your feedback Collecting, managing and responding to customer feedback is a corner stone of keeping your customers happy. OneDesk can help you to achieve the effective communication with your customers and provide them with real-time response. An asset to any business. The feedback list application allows you to collect feedback from your
OneDesk Applications: Gathering customer feedback – Feedback List More