{"id":293729,"date":"2025-05-09T20:37:20","date_gmt":"2025-05-09T20:37:20","guid":{"rendered":"https:\/\/onedesk.com\/how-to-change-management\/"},"modified":"2025-05-09T20:37:23","modified_gmt":"2025-05-09T20:37:23","slug":"how-to-change-management","status":"publish","type":"post","link":"https:\/\/onedesk.com\/bg\/how-to-change-management\/","title":{"rendered":"\u0423\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u0435 \u043d\u0430 \u043f\u0440\u043e\u043c\u0435\u043d\u0438\u0442\u0435 \u0441 OneDesk"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">\u0423\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u0435\u0442\u043e \u043d\u0430 \u043f\u0440\u043e\u043c\u0435\u043d\u0438\u0442\u0435 \u0435 \u043f\u043e\u0434\u0445\u043e\u0434 \u0437\u0430 \u0443\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u0435 \u043d\u0430 \u043e\u0440\u0433\u0430\u043d\u0438\u0437\u0430\u0446\u0438\u043e\u043d\u043d\u0438 \u043f\u0440\u043e\u043c\u0435\u043d\u0438, \u043a\u043e\u0438\u0442\u043e \u043c\u043e\u0433\u0430\u0442 \u0434\u0430 \u0432\u043a\u043b\u044e\u0447\u0432\u0430\u0442 \u043f\u0440\u043e\u0446\u0435\u0441\u0438, \u0438\u043d\u0444\u0440\u0430\u0441\u0442\u0440\u0443\u043a\u0442\u0443\u0440\u0430 \u0438\u043b\u0438 \u0442\u0435\u0445\u043d\u043e\u043b\u043e\u0433\u0438\u0438. \u0426\u0435\u043b\u0442\u0430 \u0435 \u043f\u0440\u043e\u043c\u0435\u043d\u0438\u0442\u0435 \u0434\u0430 \u0441\u0435 \u0432\u043d\u0435\u0434\u0440\u044f\u0442 \u0433\u043b\u0430\u0434\u043a\u043e, \u0441 \u043c\u0438\u043d\u0438\u043c\u0430\u043b\u0435\u043d \u0440\u0438\u0441\u043a \u0437\u0430 \u043f\u043e\u0442\u0440\u0435\u0431\u0438\u0442\u0435\u043b\u0438\u0442\u0435. \u0412 \u043a\u043e\u043d\u0442\u0435\u043a\u0441\u0442\u0430 \u043d\u0430 \u0431\u044e\u0440\u043e\u0442\u043e \u0437\u0430 \u043f\u043e\u043c\u043e\u0449 \u043f\u0440\u043e\u0446\u0435\u0441\u044a\u0442 \u043e\u0431\u0438\u043a\u043d\u043e\u0432\u0435\u043d\u043e \u0441\u0435 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\u0441\u044a\u043e\u0442\u0432\u0435\u0442\u0441\u0442\u0432\u0438\u0435 \u0441 \u0432\u0430\u0448\u0430\u0442\u0430 \u043e\u0440\u0433\u0430\u043d\u0438\u0437\u0430\u0446\u0438\u044f \u0438\u043b\u0438 \u0446\u0435\u043b\u0438.      <\/p>\n\n<p class=\"wp-block-paragraph\">\u041f\u0440\u043e\u0446\u0435\u0441\u044a\u0442 \u043d\u0430 \u0443\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u0435 \u043d\u0430 \u043f\u0440\u043e\u043c\u0435\u043d\u0438\u0442\u0435 \u0432\u043a\u043b\u044e\u0447\u0432\u0430:<\/p>\n\n<ul class=\"wp-block-list\">\n<li><strong>\u041f\u044a\u0440\u0432\u043e\u043d\u0430\u0447\u0430\u043b\u043d\u0430 \u0437\u0430\u044f\u0432\u043a\u0430<\/strong> &#8211; \u041a\u0440\u0430\u0439\u043d\u0438\u0442\u0435 \u043f\u043e\u0442\u0440\u0435\u0431\u0438\u0442\u0435\u043b\u0438 \u0438\u043b\u0438 \u0418\u0422 \u043f\u0435\u0440\u0441\u043e\u043d\u0430\u043b\u044a\u0442 \u043e\u0442\u043f\u0440\u0430\u0432\u044f\u0442 \u0437\u0430\u044f\u0432\u043a\u0430 \u0437\u0430 \u043f\u0440\u043e\u043c\u044f\u043d\u0430 \u0441 \u043e\u0447\u0430\u043a\u0432\u0430\u043d\u0438\u044f \u0438\u043b\u0438 \u0432\u044a\u0437\u043c\u043e\u0436\u043d\u0438 \u0440\u0438\u0441\u043a\u043e\u0432\u0435.  <\/li>\n\n\n\n<li><strong>\u041e\u0446\u0435\u043d\u043a\u0430 \u0438 \u043f\u043b\u0430\u043d\u0438\u0440\u0430\u043d\u0435<\/strong> &#8211; \u0415\u043a\u0438\u043f\u044a\u0442 \u043f\u0440\u0435\u0433\u043b\u0435\u0436\u0434\u0430 \u0437\u0430\u044f\u0432\u043a\u0430\u0442\u0430 \u0438 \u0438\u0437\u0438\u0441\u043a\u0432\u0430\u043d\u0438\u044f\u0442\u0430 \u043a\u044a\u043c \u0434\u043e\u043a\u0443\u043c\u0435\u043d\u0442\u0438\u0442\u0435.  <\/li>\n\n\n\n<li><strong>\u041e\u0434\u043e\u0431\u0440\u0435\u043d\u0438\u0435<\/strong> &#8211; \u0421\u044a\u043e\u0442\u0432\u0435\u0442\u043d\u0438\u044f\u0442 \u043c\u0435\u043d\u0438\u0434\u0436\u044a\u0440 \u043f\u0440\u0435\u0433\u043b\u0435\u0436\u0434\u0430 \u0438 \u043e\u0434\u043e\u0431\u0440\u044f\u0432\u0430 \u043f\u043b\u0430\u043d\u0430.<\/li>\n\n\n\n<li><strong>\u0412\u043d\u0435\u0434\u0440\u044f\u0432\u0430\u043d\u0435<\/strong> &#8211; \u041f\u0440\u043e\u043c\u0435\u043d\u0438\u0442\u0435 \u0441\u0430 \u0438\u0437\u043f\u0440\u0430\u0442\u0435\u043d\u0438.<\/li>\n<\/ul>\n\n<div style=\"height:52px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<h2 class=\"wp-block-heading\" id=\"h-how-it-will-work-together-nbsp\">\u041a\u0430\u043a \u0449\u0435 \u0440\u0430\u0431\u043e\u0442\u0438 \u0437\u0430\u0435\u0434\u043d\u043e  <\/h2>\n\n<p class=\"wp-block-paragraph\">\u041f\u0440\u0435\u0434\u0438 \u0434\u0430 \u043e\u0431\u0441\u044a\u0434\u0438\u043c \u0434\u0435\u0439\u0441\u0442\u0432\u0438\u0442\u0435\u043b\u043d\u0430\u0442\u0430 \u043d\u0430\u0441\u0442\u0440\u043e\u0439\u043a\u0430, \u043d\u0435\u043a\u0430 \u0434\u0430 \u0440\u0430\u0437\u0433\u043b\u0435\u0434\u0430\u043c\u0435 \u043a\u0430\u043a \u0440\u0430\u0431\u043e\u0442\u0438 \u0442\u043e\u0437\u0438 \u043f\u0440\u043e\u0446\u0435\u0441 \u043d\u0430 \u0443\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u0435 \u043d\u0430 \u043f\u0440\u043e\u043c\u0435\u043d\u0438\u0442\u0435.  <\/p>\n\n<p class=\"wp-block-paragraph\">\u041f\u0440\u043e\u0446\u0435\u0441\u044a\u0442 \u0449\u0435 \u0437\u0430\u043f\u043e\u0447\u043d\u0435, \u043a\u043e\u0433\u0430\u0442\u043e \u043a\u0440\u0430\u0435\u043d \u043f\u043e\u0442\u0440\u0435\u0431\u0438\u0442\u0435\u043b \u0438\u043b\u0438 \u0447\u043b\u0435\u043d \u043d\u0430 \u0418\u0422 \u0435\u043a\u0438\u043f\u0430 \u043f\u043e\u0434\u0430\u0434\u0435 \u0437\u0430\u044f\u0432\u043a\u0430. \u041a\u0440\u0430\u0439\u043d\u0438\u0442\u0435 \u043f\u043e\u0442\u0440\u0435\u0431\u0438\u0442\u0435\u043b\u0438 \u043c\u043e\u0433\u0430\u0442 \u0434\u0430 \u0438\u043c\u0430\u0442 \u0434\u043e\u0441\u0442\u044a\u043f \u0434\u043e \u0432\u0430\u0448\u0438\u044f \u0443\u0435\u0431 \u0444\u043e\u0440\u043c\u0443\u043b\u044f\u0440 (\u0438 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\u0437\u0430\u044f\u0432\u043a\u0430 \u0449\u0435 \u0431\u044a\u0434\u0435 \u043f\u043e\u043b\u0443\u0447\u0435\u043d\u0430 \u043a\u0430\u0442\u043e \u0431\u0438\u043b\u0435\u0442 \u0441 \u043d\u0435\u043e\u0431\u0445\u043e\u0434\u0438\u043c\u0430\u0442\u0430 \u0438\u043d\u0444\u043e\u0440\u043c\u0430\u0446\u0438\u044f, \u043a\u0430\u043a\u0442\u043e \u0435 \u043f\u043e\u043f\u044a\u043b\u043d\u0435\u043d\u0430 \u0432\u044a\u0432 \u0444\u043e\u0440\u043c\u0443\u043b\u044f\u0440\u0430. \u0418\u0422 \u0430\u0433\u0435\u043d\u0442\u0438\u0442\u0435 \u043c\u043e\u0433\u0430\u0442 \u0434\u0430 \u043f\u043e\u0434\u0430\u0434\u0430\u0442 \u0437\u0430\u044f\u0432\u043a\u0430 \u0437\u0430 \u043f\u0440\u043e\u043c\u044f\u043d\u0430 \u0432\u044a\u0442\u0440\u0435\u0448\u043d\u043e \u043e\u0442 OneDesk, \u0438\u0437\u043f\u043e\u043b\u0437\u0432\u0430\u0439\u043a\u0438 \u0448\u0430\u0431\u043b\u043e\u043d\u0435\u043d \u0444\u043e\u0440\u043c\u0443\u043b\u044f\u0440.      <\/p>\n\n<p class=\"wp-block-paragraph\">\u0421\u043b\u0435\u0434 \u0441\u044a\u0437\u0434\u0430\u0432\u0430\u043d\u0435 \u043d\u0430 \u0437\u0430\u044f\u0432\u043a\u0430\u0442\u0430, \u0430\u0432\u0442\u043e\u043c\u0430\u0442\u0438\u0437\u0430\u0446\u0438\u044f \u0449\u0435 \u043d\u0430\u0437\u043d\u0430\u0447\u0438 \u0441\u044a\u043e\u0442\u0432\u0435\u0442\u043d\u0438\u044f(\u0438\u0442\u0435) \u0430\u0433\u0435\u043d\u0442(\u0438). \u041d\u0430\u0437\u043d\u0430\u0447\u0435\u043d\u0438\u044f\u0442 \u0430\u0433\u0435\u043d\u0442 \u0449\u0435 \u0438\u0437\u0432\u044a\u0440\u0448\u0438 \u043e\u0446\u0435\u043d\u043a\u0430\u0442\u0430 \u0438 \u043f\u043b\u0430\u043d\u0438\u0440\u0430\u043d\u0435\u0442\u043e, \u043a\u0430\u0442\u043e \u0434\u043e\u043a\u0443\u043c\u0435\u043d\u0442\u0438\u0440\u0430 \u043f\u0440\u043e\u0446\u0435\u0441\u0430 \u0438 \u0449\u0435 \u0433\u043e \u043e\u0431\u0441\u044a\u0434\u0438 \u0441 \u0434\u0440\u0443\u0433\u0438 \u0447\u043b\u0435\u043d\u043e\u0432\u0435 \u043d\u0430 \u0435\u043a\u0438\u043f\u0430, \u0430\u043a\u043e \u0435 \u043d\u0435\u043e\u0431\u0445\u043e\u0434\u0438\u043c\u043e. \u0421\u043b\u0435\u0434 \u043a\u0430\u0442\u043e \u0444\u0430\u0437\u0430\u0442\u0430 \u043d\u0430 \u043e\u0446\u0435\u043d\u043a\u0430 \u0438 \u043f\u043b\u0430\u043d\u0438\u0440\u0430\u043d\u0435 \u043f\u0440\u0438\u043a\u043b\u044e\u0447\u0438, \u0430\u0433\u0435\u043d\u0442\u044a\u0442 \u0449\u0435 \u0430\u043a\u0442\u0443\u0430\u043b\u0438\u0437\u0438\u0440\u0430 \u0441\u044a\u0441\u0442\u043e\u044f\u043d\u0438\u0435\u0442\u043e \u043d\u0430 \u0437\u0430\u044f\u0432\u043a\u0430\u0442\u0430 \u0438 \u0449\u0435 \u044f \u043e\u043f\u0440\u0435\u0434\u0435\u043b\u0438 \u043a\u0430\u0442\u043e \u0438\u0437\u0438\u0441\u043a\u0432\u0430\u0449\u0430 \u043e\u0434\u043e\u0431\u0440\u0435\u043d\u0438\u0435. \u041c\u0435\u043d\u0438\u0434\u0436\u044a\u0440\u044a\u0442 \u0449\u0435 \u0431\u044a\u0434\u0435 \u0443\u0432\u0435\u0434\u043e\u043c\u0435\u043d, \u0447\u0435 \u0437\u0430\u044f\u0432\u043a\u0430\u0442\u0430 \u0441\u0435 \u043d\u0443\u0436\u0434\u0430\u0435 \u043e\u0442 \u043e\u0434\u043e\u0431\u0440\u0435\u043d\u0438\u0435 \u0447\u0440\u0435\u0437 \u0430\u0432\u0442\u043e\u043c\u0430\u0442\u0438\u0447\u0435\u043d \u0438\u043c\u0435\u0439\u043b. \u0410\u043a\u043e \u043a\u0440\u0430\u0435\u043d \u043f\u043e\u0442\u0440\u0435\u0431\u0438\u0442\u0435\u043b \u0438\u043b\u0438 \u0437\u0430\u0438\u043d\u0442\u0435\u0440\u0435\u0441\u043e\u0432\u0430\u043d\u0430 \u0441\u0442\u0440\u0430\u043d\u0430 \u0438\u0437\u0432\u044a\u0440\u0448\u0438 \u043e\u0434\u043e\u0431\u0440\u0435\u043d\u0438\u0435\u0442\u043e, \u0442\u043e\u0439 \u043c\u043e\u0436\u0435 \u0434\u0430 \u0433\u043e \u043d\u0430\u043f\u0440\u0430\u0432\u0438, \u0438\u0437\u043f\u043e\u043b\u0437\u0432\u0430\u0439\u043a\u0438 <a href=\"https:\/\/kb.onedesk.com\/app-od\/o-onedesk\/knowledge-base-1\/article-362ca200-2792-422a-ab2d-e88d3784f0a0?customerAccess=\" target=\"_blank\" rel=\"noreferrer noopener\"><u>\u043f\u043e\u0440\u0442\u0430\u043b\u0430 \u0437\u0430 \u0437\u0430\u044f\u0432\u043a\u0438<\/u><\/a> . \u0410\u043a\u043e \u043a\u0440\u0430\u0435\u043d \u043f\u043e\u0442\u0440\u0435\u0431\u0438\u0442\u0435\u043b \u0435 \u043f\u043e\u0434\u0430\u043b \u0437\u0430\u044f\u0432\u043a\u0430\u0442\u0430, \u0442\u043e\u0439 \u043c\u043e\u0436\u0435 \u0441\u044a\u0449\u043e \u0434\u0430 \u043d\u0430\u0431\u043b\u044e\u0434\u0430\u0432\u0430 \u043d\u0430\u043f\u0440\u0435\u0434\u044a\u043a\u0430 \u0438\u043b\u0438 \u0434\u0430 \u0443\u0447\u0430\u0441\u0442\u0432\u0430 \u0432 \u0440\u0430\u0437\u0433\u043e\u0432\u043e\u0440 \u0432 \u043f\u043e\u0440\u0442\u0430\u043b\u0430 \u0437\u0430 \u0437\u0430\u044f\u0432\u043a\u0438. \u0410\u043a\u043e \u043c\u0435\u043d\u0438\u0434\u0436\u044a\u0440\u044a\u0442, \u0438\u0437\u0432\u044a\u0440\u0448\u0432\u0430\u0449 \u043e\u0434\u043e\u0431\u0440\u0435\u043d\u0438\u0435\u0442\u043e, \u0435 \u043f\u043e\u0442\u0440\u0435\u0431\u0438\u0442\u0435\u043b \u043d\u0430 OneDesk, \u0442\u043e\u0439 \u043c\u043e\u0436\u0435 \u0434\u0430 \u043e\u0434\u043e\u0431\u0440\u0438 \u0437\u0430\u044f\u0432\u043a\u0430\u0442\u0430 \u0447\u0440\u0435\u0437 \u043e\u0441\u043d\u043e\u0432\u043d\u0438\u044f \u0443\u0435\u0431 \u0438\u043b\u0438 \u043c\u043e\u0431\u0438\u043b\u043d\u043e \u043f\u0440\u0438\u043b\u043e\u0436\u0435\u043d\u0438\u0435 OneDesk.        <\/p>\n\n<p class=\"wp-block-paragraph\">\u0421\u043b\u0435\u0434 \u0432\u043d\u0435\u0434\u0440\u044f\u0432\u0430\u043d\u0435\u0442\u043e, \u0437\u0430\u0434\u0430\u0439\u0442\u0435 \u0441\u0442\u0430\u0442\u0443\u0441\u0430 \u043d\u0430 \u0437\u0430\u044f\u0432\u043a\u0430\u0442\u0430 \u043d\u0430 \u201e\u0437\u0430\u0432\u044a\u0440\u0448\u0435\u043d\u0430\u201c. \u041c\u043e\u0436\u0435\u0442\u0435 \u0434\u0430 \u043f\u043e\u0434\u043e\u0431\u0440\u0438\u0442\u0435 \u043f\u0440\u043e\u0446\u0435\u0441\u0430 \u043d\u0430 \u0443\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u0435 \u043d\u0430 \u043f\u0440\u043e\u043c\u0435\u043d\u0438\u0442\u0435, \u043a\u0430\u0442\u043e \u0434\u043e\u043a\u0443\u043c\u0435\u043d\u0442\u0438\u0440\u0430\u0442\u0435 \u043f\u0440\u043e\u0446\u0435\u0441\u0438\u0442\u0435 \u0441\u0438, \u0438\u0437\u043f\u043e\u043b\u0437\u0432\u0430\u0439\u043a\u0438 <a href=\"https:\/\/kb.onedesk.com\/app-od\/o-onedesk\/knowledge-base-1\/article-dc97b26b-c8ff-41d0-8814-6d655b23cfbb?customerAccess=\" target=\"_blank\" rel=\"noreferrer noopener\"><u>\u0431\u0430\u0437\u0430\u0442\u0430 \u0437\u043d\u0430\u043d\u0438\u044f<\/u><\/a> .   <\/p>\n\n<div style=\"height:44px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<h2 class=\"wp-block-heading\" id=\"h-setup-your-change-management-workflow\">\u041d\u0430\u0441\u0442\u0440\u043e\u0439\u0442\u0435 \u0440\u0430\u0431\u043e\u0442\u043d\u0438\u044f \u0441\u0438 \u043f\u0440\u043e\u0446\u0435\u0441 \u0437\u0430 \u0443\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u0435 \u043d\u0430 \u043f\u0440\u043e\u043c\u0435\u043d\u0438\u0442\u0435<\/h2>\n\n<div style=\"height:26px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<h3 class=\"wp-block-heading\" id=\"h-step-1-create-a-ticket-type\">\u0421\u0442\u044a\u043f\u043a\u0430 1: \u0421\u044a\u0437\u0434\u0430\u0439\u0442\u0435 \u0442\u0438\u043f \u0431\u0438\u043b\u0435\u0442<\/h3>\n\n<p class=\"wp-block-paragraph\">\u0412 OneDesk \u043c\u043e\u0436\u0435\u0442\u0435 \u0434\u0430 \u0438\u043c\u0430\u0442\u0435 \u043c\u043d\u043e\u0436\u0435\u0441\u0442\u0432\u043e \u0442\u0438\u043f\u043e\u0432\u0435 \u0437\u0430\u044f\u0432\u043a\u0438 \u0437\u0430 \u0440\u0430\u0437\u043b\u0438\u0447\u043d\u0438 \u0443\u0441\u043b\u0443\u0433\u0438 \u0438\u043b\u0438 \u043f\u0440\u043e\u0446\u0435\u0441\u0438. \u0412\u0441\u0435\u043a\u0438 \u0442\u0438\u043f \u043c\u043e\u0436\u0435 \u0434\u0430 \u0438\u043c\u0430 \u043e\u0442\u0434\u0435\u043b\u043d\u0438 \u0441\u0442\u0430\u0442\u0443\u0441\u0438, \u0444\u043e\u0440\u043c\u0443\u043b\u044f\u0440\u0438 \u0438 \u0430\u0432\u0442\u043e\u043c\u0430\u0442\u0438\u0437\u0430\u0446\u0438\u0438. \u041f\u044a\u0440\u0432\u0430\u0442\u0430 \u0441\u0442\u044a\u043f\u043a\u0430 \u0437\u0430 \u043d\u0430\u0441\u0442\u0440\u043e\u0439\u0432\u0430\u043d\u0435 \u043d\u0430 \u043f\u0440\u043e\u0446\u0435\u0441\u0430 \u0437\u0430 \u0443\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u0435 \u043d\u0430 \u043f\u0440\u043e\u043c\u0435\u043d\u0438\u0442\u0435 \u0435 \u0434\u0430 \u0441\u044a\u0437\u0434\u0430\u0434\u0435\u0442\u0435 \u0442\u0438\u043f \u0437\u0430\u044f\u0432\u043a\u0430 \u0437\u0430 \u043d\u0435\u0433\u043e.    <\/p>\n\n<p class=\"wp-block-paragraph\">\u041e\u0442\u0438\u0434\u0435\u0442\u0435 \u0432 \u0410\u0434\u043c\u0438\u043d\u0438\u0441\u0442\u0440\u0430\u0446\u0438\u044f &gt; \u0417\u0430\u044f\u0432\u043a\u0438 &gt; \u0422\u0438\u043f\u043e\u0432\u0435 \u0437\u0430\u044f\u0432\u043a\u0438 &gt; \u0438\u0437\u0431\u0435\u0440\u0435\u0442\u0435 \u201e\u041f\u043e\u043a\u0430\u0437\u0432\u0430\u043d\u0435 \u043d\u0430 \u0441\u043a\u0440\u0438\u0442\u0438 \u0442\u0438\u043f\u043e\u0432\u0435\u201c. \u0410\u043a\u0442\u0438\u0432\u0438\u0440\u0430\u0439\u0442\u0435 \u043d\u043e\u0432 \u0442\u0438\u043f \u0438 \u043c\u0443 \u0434\u0430\u0439\u0442\u0435 \u043f\u043e\u0434\u0445\u043e\u0434\u044f\u0449\u043e \u0438\u043c\u0435, \u043d\u0430\u043f\u0440\u0438\u043c\u0435\u0440 \u201e\u041f\u0440\u043e\u043c\u044f\u043d\u0430\u201c.   <\/p>\n\n<p class=\"wp-block-paragraph\"><strong>\u0421\u044a\u0432\u0435\u0442:<\/strong> \u041c\u043e\u0436\u0435\u0442\u0435 \u0434\u0430 \u0441\u044a\u0437\u0434\u0430\u0432\u0430\u0442\u0435 \u0442\u0438\u043f\u043e\u0432\u0435 \u0431\u0438\u043b\u0435\u0442\u0438 \u0437\u0430 \u0440\u0430\u0437\u043b\u0438\u0447\u043d\u0438 \u043a\u0430\u0442\u0435\u0433\u043e\u0440\u0438\u0438 \u043f\u0440\u043e\u043c\u0435\u043d\u0438, \u043a\u0430\u0442\u043e \u043d\u0430\u043f\u0440\u0438\u043c\u0435\u0440 \u0441\u0442\u0430\u043d\u0434\u0430\u0440\u0442\u043d\u0438 \u043f\u0440\u043e\u043c\u0435\u043d\u0438 \u0438\u043b\u0438 \u043f\u0440\u043e\u043c\u0435\u043d\u0438 \u043f\u0440\u0438 \u0441\u043f\u0435\u0448\u043d\u0438 \u0441\u043b\u0443\u0447\u0430\u0438.  <\/p>\n\n<p class=\"wp-block-paragraph\">\u0414\u043e \u0442\u043e\u0437\u0438 \u043d\u043e\u0432 \u0442\u0438\u043f \u0437\u0430\u044f\u0432\u043a\u0430 \u0438\u0437\u0431\u0435\u0440\u0435\u0442\u0435 \u201e\u0423\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u0435 \u043d\u0430 \u0441\u044a\u0441\u0442\u043e\u044f\u043d\u0438\u044f\u0442\u0430\u201c. \u041a\u043e\u043d\u0444\u0438\u0433\u0443\u0440\u0438\u0440\u0430\u0439\u0442\u0435 \u0441\u044a\u043e\u0442\u0432\u0435\u0442\u043d\u0438\u0442\u0435 \u0441\u044a\u0441\u0442\u043e\u044f\u043d\u0438\u044f, \u0441\u044a\u043e\u0442\u0432\u0435\u0442\u0441\u0442\u0432\u0430\u0449\u0438 \u043d\u0430 \u0441\u0442\u044a\u043f\u043a\u0438\u0442\u0435 \u043e\u0442 \u0432\u0430\u0448\u0438\u044f \u0440\u0430\u0431\u043e\u0442\u0435\u043d \u043f\u0440\u043e\u0446\u0435\u0441 \u0437\u0430 \u0443\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u0435 \u043d\u0430 \u043f\u0440\u043e\u043c\u0435\u043d\u0438\u0442\u0435. <\/p>\n\n<p class=\"wp-block-paragraph\">\u041d\u0430\u043f\u0440\u0438\u043c\u0435\u0440, \u0441\u043b\u0435\u0434\u043d\u0438\u0442\u0435 \u0441\u044a\u0441\u0442\u043e\u044f\u043d\u0438\u044f \u0431\u0438\u0445\u0430 \u0440\u0430\u0431\u043e\u0442\u0438\u043b\u0438 \u0437\u0430 \u043f\u0440\u043e\u0441\u0442 \u043f\u043e\u0442\u043e\u043a \u0437\u0430 \u0443\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u0435 \u043d\u0430 \u043f\u0440\u043e\u043c\u0435\u043d\u0438:  <\/p>\n\n<p class=\"wp-block-paragraph\">\u201e\u041d\u043e\u0432\u043e\u201c &#8211; \u041d\u0435\u0441\u0442\u0430\u0440\u0442\u0438\u0440\u0430\u043d\u043e \u0441\u044a\u0441\u0442\u043e\u044f\u043d\u0438\u0435<\/p>\n\n<p class=\"wp-block-paragraph\">\u201e\u0412 \u043f\u0440\u043e\u0446\u0435\u0441 \u043d\u0430 \u043f\u043b\u0430\u043d\u0438\u0440\u0430\u043d\u0435\u201c &#8211; \u0421\u044a\u0441\u0442\u043e\u044f\u043d\u0438\u0435 \u201e\u0412 \u043f\u0440\u043e\u0446\u0435\u0441 \u043d\u0430 \u0438\u0437\u043f\u044a\u043b\u043d\u0435\u043d\u0438\u0435\u201c<\/p>\n\n<p class=\"wp-block-paragraph\">\u201e\u0418\u0437\u0438\u0441\u043a\u0432\u0430 \u043e\u0434\u043e\u0431\u0440\u0435\u043d\u0438\u0435\u201c &#8211; \u0421\u044a\u0441\u0442\u043e\u044f\u043d\u0438\u0435 \u201e\u0412 \u043f\u0440\u043e\u0446\u0435\u0441 \u043d\u0430 \u043e\u0431\u0440\u0430\u0431\u043e\u0442\u043a\u0430\u201c<\/p>\n\n<p class=\"wp-block-paragraph\">\u201e\u0412\u043d\u0435\u0434\u0440\u0435\u043d\u043e\u201c &#8211; \u0417\u0430\u0432\u044a\u0440\u0448\u0435\u043d\u043e \u0441\u044a\u0441\u0442\u043e\u044f\u043d\u0438\u0435<\/p>\n\n<figure class=\"wp-block-image aligncenter\"><img decoding=\"async\" src=\"https:\/\/app.onedesk.com\/cware\/view\/fb7682ee-0c86-42b6-97b6-704ef1340e27\" alt=\"\"\/><\/figure>\n\n<div style=\"height:49px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<h3 class=\"wp-block-heading\" id=\"h-step-2-create-relevant-custom-fields\">\u0421\u0442\u044a\u043f\u043a\u0430 2: \u0421\u044a\u0437\u0434\u0430\u0439\u0442\u0435 \u043f\u043e\u0434\u0445\u043e\u0434\u044f\u0449\u0438 \u043f\u0435\u0440\u0441\u043e\u043d\u0430\u043b\u0438\u0437\u0438\u0440\u0430\u043d\u0438 \u043f\u043e\u043b\u0435\u0442\u0430  <\/h3>\n\n<p class=\"wp-block-paragraph\">\u0421\u043b\u0435\u0434 \u0442\u043e\u0432\u0430 \u0432\u0435\u0440\u043e\u044f\u0442\u043d\u043e \u0449\u0435 \u0442\u0440\u044f\u0431\u0432\u0430 \u0434\u0430 \u0441\u044a\u0437\u0434\u0430\u0434\u0435\u0442\u0435 \u043d\u044f\u043a\u043e\u0438 \u043f\u0435\u0440\u0441\u043e\u043d\u0430\u043b\u0438\u0437\u0438\u0440\u0430\u043d\u0438 \u043f\u043e\u043b\u0435\u0442\u0430 \u0437\u0430 \u0432\u0430\u0448\u0438\u0442\u0435 \u0431\u0438\u043b\u0435\u0442\u0438. \u041f\u0435\u0440\u0441\u043e\u043d\u0430\u043b\u0438\u0437\u0438\u0440\u0430\u043d\u0438\u0442\u0435 \u043f\u043e\u043b\u0435\u0442\u0430 \u043c\u043e\u0433\u0430\u0442 \u0434\u0430 \u0432\u0438 \u043f\u043e\u043c\u043e\u0433\u043d\u0430\u0442 \u0434\u0430 \u0441\u044a\u0431\u0435\u0440\u0435\u0442\u0435 \u0438\u043d\u0444\u043e\u0440\u043c\u0430\u0446\u0438\u044f \u0437\u0430 \u0437\u0430\u044f\u0432\u043a\u0430\u0442\u0430 \u0437\u0430 \u043f\u0440\u043e\u043c\u044f\u043d\u0430, \u0441\u043f\u0435\u0446\u0438\u0444\u0438\u0447\u043d\u0430 \u0437\u0430 \u0432\u0430\u0448\u0438\u044f \u0431\u0438\u0437\u043d\u0435\u0441.   <\/p>\n\n<p class=\"wp-block-paragraph\">\u041e\u0442\u0438\u0434\u0435\u0442\u0435 \u043d\u0430 \u0410\u0434\u043c\u0438\u043d\u0438\u0441\u0442\u0440\u0430\u0446\u0438\u044f &gt; \u041f\u0435\u0440\u0441\u043e\u043d\u0430\u043b\u0438\u0437\u0438\u0440\u0430\u043d\u0438 \u043f\u043e\u043b\u0435\u0442\u0430 &gt; \u0421\u044a\u0437\u0434\u0430\u0432\u0430\u043d\u0435 \u043d\u0430 \u043f\u0435\u0440\u0441\u043e\u043d\u0430\u043b\u0438\u0437\u0438\u0440\u0430\u043d\u043e \u043f\u043e\u043b\u0435.  <\/p>\n\n<p class=\"wp-block-paragraph\">\u041d\u044f\u043a\u043e\u0438 \u043f\u0440\u0438\u043c\u0435\u0440\u0438 \u0437\u0430 \u043f\u0435\u0440\u0441\u043e\u043d\u0430\u043b\u0438\u0437\u0438\u0440\u0430\u043d\u0438 \u043f\u043e\u043b\u0435\u0442\u0430, \u043a\u043e\u0438\u0442\u043e \u043c\u043e\u0436\u0435\u0442\u0435 \u0434\u0430 \u0441\u044a\u0437\u0434\u0430\u0434\u0435\u0442\u0435, \u0432\u043a\u043b\u044e\u0447\u0432\u0430\u0442: \u0421\u043f\u0435\u0448\u043d\u043e\u0441\u0442 \u0438\u043b\u0438 \u041e\u0442\u0434\u0435\u043b. \u0412 \u043f\u0440\u043e\u0437\u043e\u0440\u0435\u0446\u0430 \u0437\u0430 \u0441\u044a\u0437\u0434\u0430\u0432\u0430\u043d\u0435 \u043d\u0430 \u043f\u0435\u0440\u0441\u043e\u043d\u0430\u043b\u0438\u0437\u0438\u0440\u0430\u043d\u043e \u043f\u043e\u043b\u0435 \u043d\u0435 \u0437\u0430\u0431\u0440\u0430\u0432\u044f\u0439\u0442\u0435 \u0434\u0430 \u0433\u043e \u0434\u043e\u0431\u0430\u0432\u0438\u0442\u0435 \u043a\u044a\u043c \u043f\u0430\u043d\u0435\u043b\u0430 \u0441 \u043f\u043e\u0434\u0440\u043e\u0431\u043d\u043e\u0441\u0442\u0438 \u0437\u0430 \u0437\u0430\u044f\u0432\u043a\u0430\u0442\u0430. \u0429\u0435 \u0433\u043e \u0434\u043e\u0431\u0430\u0432\u0438\u043c \u043f\u043e-\u043a\u044a\u0441\u043d\u043e \u043a\u044a\u043c \u0443\u0435\u0431 \u0444\u043e\u0440\u043c\u0443\u043b\u044f\u0440\u0430, \u043d\u0430\u0441\u043e\u0447\u0435\u043d \u043a\u044a\u043c \u043a\u043b\u0438\u0435\u043d\u0442\u0430.    <\/p>\n\n<p class=\"wp-block-paragraph\">\u041d\u0430\u0443\u0447\u0435\u0442\u0435 \u043f\u043e\u0432\u0435\u0447\u0435 \u0437\u0430 <a href=\"https:\/\/kb.onedesk.com\/app-od\/o-onedesk\/knowledge-base-1\/article-966c952b-672d-486a-bc70-fd54c4d59d0f?customerAccess=\" target=\"_blank\" rel=\"noreferrer noopener\"><u>\u043f\u0435\u0440\u0441\u043e\u043d\u0430\u043b\u0438\u0437\u0438\u0440\u0430\u043d\u0438\u0442\u0435 \u043f\u043e\u043b\u0435\u0442\u0430<\/u><\/a> .  <\/p>\n\n<div style=\"height:49px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<h3 class=\"wp-block-heading\" id=\"h-step-3-create-your-internal-form-template\">\u0421\u0442\u044a\u043f\u043a\u0430 3: \u0421\u044a\u0437\u0434\u0430\u0439\u0442\u0435 \u0441\u0432\u043e\u0439 \u0432\u044a\u0442\u0440\u0435\u0448\u0435\u043d \u0448\u0430\u0431\u043b\u043e\u043d \u0437\u0430 \u0444\u043e\u0440\u043c\u0443\u043b\u044f\u0440<\/h3>\n\n<p class=\"wp-block-paragraph\">\u0412\u0430\u0448\u0438\u044f\u0442 \u0418\u0422 \u0435\u043a\u0438\u043f \u043c\u043e\u0436\u0435 \u0434\u0430 \u0438\u0437\u043f\u043e\u043b\u0437\u0432\u0430 \u0432\u044a\u0442\u0440\u0435\u0448\u0435\u043d \u0444\u043e\u0440\u043c\u0443\u043b\u044f\u0440 \u0437\u0430 \u0438\u043d\u0438\u0446\u0438\u0438\u0440\u0430\u043d\u0435 \u043d\u0430 \u043d\u043e\u0432\u0430 \u0437\u0430\u044f\u0432\u043a\u0430 \u0437\u0430 \u043f\u0440\u043e\u043c\u044f\u043d\u0430 \u0432 OneDesk.<\/p>\n\n<p class=\"wp-block-paragraph\">\u041e\u0442\u0438\u0434\u0435\u0442\u0435 \u0432 \u0410\u0434\u043c\u0438\u043d\u0438\u0441\u0442\u0440\u0430\u0446\u0438\u044f &gt; \u0424\u043e\u0440\u043c\u0443\u043b\u044f\u0440\u0438. \u0418\u0437\u0431\u0435\u0440\u0435\u0442\u0435 \u0444\u043e\u0440\u043c\u0443\u043b\u044f\u0440\u0430 \u043f\u043e\u0434 \u0442\u0438\u043f\u0430 \u0437\u0430\u044f\u0432\u043a\u0430 \u201e\u041f\u0440\u043e\u043c\u044f\u043d\u0430\u201c. \u0414\u043e\u0431\u0430\u0432\u0435\u0442\u0435 \u043f\u0435\u0440\u0441\u043e\u043d\u0430\u043b\u0438\u0437\u0438\u0440\u0430\u043d\u0438\u0442\u0435 \u043f\u043e\u043b\u0435\u0442\u0430, \u043a\u043e\u0438\u0442\u043e \u0441\u0442\u0435 \u0441\u044a\u0437\u0434\u0430\u043b\u0438, \u043a\u044a\u043c \u0444\u043e\u0440\u043c\u0443\u043b\u044f\u0440\u0430. \u041c\u043e\u0436\u0435\u0442\u0435 \u0434\u0430 \u0437\u0430\u0434\u0430\u0434\u0435\u0442\u0435 \u0441\u0442\u043e\u0439\u043d\u043e\u0441\u0442\u0438 \u043f\u043e \u043f\u043e\u0434\u0440\u0430\u0437\u0431\u0438\u0440\u0430\u043d\u0435 \u0437\u0430 \u0432\u0441\u044f\u043a\u043e \u043f\u043e\u043b\u0435 \u0432\u044a\u0432 \u0444\u043e\u0440\u043c\u0443\u043b\u044f\u0440\u0430. \u0421\u0442\u043e\u0439\u043d\u043e\u0441\u0442\u0438\u0442\u0435 \u043f\u043e \u043f\u043e\u0434\u0440\u0430\u0437\u0431\u0438\u0440\u0430\u043d\u0435 \u0449\u0435 \u0431\u044a\u0434\u0430\u0442 \u043f\u0440\u0435\u0434\u0432\u0430\u0440\u0438\u0442\u0435\u043b\u043d\u043e \u043f\u043e\u043f\u044a\u043b\u043d\u0435\u043d\u0438, \u043a\u043e\u0433\u0430\u0442\u043e \u0441\u044a\u0437\u0434\u0430\u0432\u0430\u0442\u0435 \u043d\u043e\u0432\u0430 \u043f\u0440\u043e\u043c\u044f\u043d\u0430, \u043a\u043e\u0435\u0442\u043e \u043e\u0437\u043d\u0430\u0447\u0430\u0432\u0430, \u0447\u0435 \u043d\u043e\u0432\u0438\u0442\u0435 \u0437\u0430\u044f\u0432\u043a\u0438 \u0441\u0435 \u0441\u044a\u0437\u0434\u0430\u0432\u0430\u0442 \u043f\u043e-\u0431\u044a\u0440\u0437\u043e.      <\/p>\n\n<p class=\"wp-block-paragraph\"><strong>\u0421\u044a\u0432\u0435\u0442<\/strong> : \u041c\u043e\u0436\u0435\u0442\u0435 \u0434\u0430 \u0441\u044a\u0437\u0434\u0430\u0434\u0435\u0442\u0435 \u043d\u044f\u043a\u043e\u043b\u043a\u043e \u0444\u043e\u0440\u043c\u0443\u043b\u044f\u0440\u0430 \u0437\u0430 \u0432\u0430\u0448\u0438\u044f \u0431\u0438\u043b\u0435\u0442 \u0437\u0430 \u043f\u0440\u043e\u043c\u044f\u043d\u0430, \u0432\u0441\u0435\u043a\u0438 \u0441 \u0440\u0430\u0437\u043b\u0438\u0447\u043d\u0438 \u0441\u0442\u043e\u0439\u043d\u043e\u0441\u0442\u0438 \u043f\u043e \u043f\u043e\u0434\u0440\u0430\u0437\u0431\u0438\u0440\u0430\u043d\u0435.<\/p>\n\n<div style=\"height:33px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<h3 class=\"wp-block-heading\" id=\"h-step-4-create-the-form-for-your-end-users-customers\">\u0421\u0442\u044a\u043f\u043a\u0430 4: \u0421\u044a\u0437\u0434\u0430\u0439\u0442\u0435 \u0444\u043e\u0440\u043c\u0443\u043b\u044f\u0440\u0430 \u0437\u0430 \u0432\u0430\u0448\u0438\u0442\u0435 \u043a\u0440\u0430\u0439\u043d\u0438 \u043f\u043e\u0442\u0440\u0435\u0431\u0438\u0442\u0435\u043b\u0438\/\u043a\u043b\u0438\u0435\u043d\u0442\u0438  <\/h3>\n\n<p class=\"wp-block-paragraph\">\u0423\u0435\u0431 \u0444\u043e\u0440\u043c\u0443\u043b\u044f\u0440 \u043c\u043e\u0436\u0435 \u0434\u0430 \u0441\u0435 \u0438\u0437\u043f\u043e\u043b\u0437\u0432\u0430 \u043e\u0442 \u043a\u0440\u0430\u0439\u043d\u0438 \u043f\u043e\u0442\u0440\u0435\u0431\u0438\u0442\u0435\u043b\u0438, \u043a\u043b\u0438\u0435\u043d\u0442\u0438 \u0438\u043b\u0438 \u0437\u0430\u0438\u043d\u0442\u0435\u0440\u0435\u0441\u043e\u0432\u0430\u043d\u0438 \u0441\u0442\u0440\u0430\u043d\u0438 \u0437\u0430 \u043f\u043e\u0434\u0430\u0432\u0430\u043d\u0435 \u043d\u0430 \u043d\u043e\u0432\u0430 \u0437\u0430\u044f\u0432\u043a\u0430 \u0437\u0430 \u043f\u0440\u043e\u043c\u044f\u043d\u0430. \u041e\u0442\u0438\u0434\u0435\u0442\u0435 \u043d\u0430 \u0410\u0434\u043c\u0438\u043d\u0438\u0441\u0442\u0440\u0430\u0442\u043e\u0440 &gt; \u0423\u0435\u0431 \u0444\u043e\u0440\u043c\u0443\u043b\u044f\u0440\u0438 &gt; \u0421\u044a\u0437\u0434\u0430\u0432\u0430\u043d\u0435 \u043d\u0430 \u043d\u043e\u0432 \u0443\u0435\u0431 \u0444\u043e\u0440\u043c\u0443\u043b\u044f\u0440 \u0437\u0430 \u0442\u0438\u043f\u0430 \u0437\u0430\u044f\u0432\u043a\u0430 \u201e\u041f\u0440\u043e\u043c\u044f\u043d\u0430\u201c. <\/p>\n\n<p class=\"wp-block-paragraph\">\u041a\u043e\u043d\u0444\u0438\u0433\u0443\u0440\u0438\u0440\u0430\u0439\u0442\u0435 \u043c\u0435\u043d\u044e\u0442\u043e, \u0437\u0430\u0433\u043b\u0430\u0432\u0438\u0435\u0442\u043e \u0438 \u043f\u043e\u0434\u0437\u0430\u0433\u043b\u0430\u0432\u0438\u0435\u0442\u043e \u043d\u0430 \u0444\u043e\u0440\u043c\u0443\u043b\u044f\u0440\u0430 \u0441\u043f\u043e\u0440\u0435\u0434 \u0432\u0430\u0448\u0438\u0442\u0435 \u043f\u0440\u0435\u0434\u043f\u043e\u0447\u0438\u0442\u0430\u043d\u0438\u044f.  <\/p>\n\n<p class=\"wp-block-paragraph\">\u0414\u043e\u0431\u0430\u0432\u0435\u0442\u0435 \u0441\u044a\u043e\u0442\u0432\u0435\u0442\u043d\u0438\u0442\u0435 \u043f\u043e\u043b\u0435\u0442\u0430 (\u0432\u043a\u043b\u044e\u0447\u0438\u0442\u0435\u043b\u043d\u043e \u043f\u0435\u0440\u0441\u043e\u043d\u0430\u043b\u0438\u0437\u0438\u0440\u0430\u043d\u0438\u0442\u0435 \u043f\u043e\u043b\u0435\u0442\u0430, \u043a\u043e\u0438\u0442\u043e \u0441\u044a\u0437\u0434\u0430\u0434\u043e\u0445\u0442\u0435 \u043f\u043e-\u0440\u0430\u043d\u043e) \u043a\u044a\u043c \u0443\u0435\u0431 \u0444\u043e\u0440\u043c\u0443\u043b\u044f\u0440\u0430 \u0441\u0438. \u0417\u0430 \u0434\u0430 \u0441\u0442\u0435 \u0441\u0438\u0433\u0443\u0440\u043d\u0438, \u0447\u0435 \u0446\u044f\u043b\u0430\u0442\u0430 \u0438\u043d\u0444\u043e\u0440\u043c\u0430\u0446\u0438\u044f \u0435 \u0437\u0430\u043f\u0438\u0441\u0430\u043d\u0430, \u043c\u043e\u0436\u0435\u0442\u0435 \u0434\u0430 \u0437\u0430\u0434\u0430\u0434\u0435\u0442\u0435 \u043f\u043e\u043b\u0435\u0442\u0430\u0442\u0430 \u0441\u043f\u043e\u0440\u0435\u0434 \u0438\u0437\u0438\u0441\u043a\u0432\u0430\u043d\u0438\u044f\u0442\u0430.   <\/p>\n\n<p class=\"wp-block-paragraph\">\u0421\u044a\u0432\u0435\u0442: \u0421\u043b\u0435\u0434 \u043f\u043e\u0434\u0430\u0432\u0430\u043d\u0435, \u0437\u0430\u044f\u0432\u0438\u0442\u0435\u043b\u044f\u0442 \u043c\u043e\u0436\u0435 \u0434\u0430 \u0432\u0438\u0434\u0438 \u0437\u0430\u044f\u0432\u043a\u0430\u0442\u0430 \u043e\u0442 <a href=\"https:\/\/kb.onedesk.com\/app-od\/o-onedesk\/knowledge-base-1\/article-362ca200-2792-422a-ab2d-e88d3784f0a0?customerAccess=\" target=\"_blank\" rel=\"noreferrer noopener\"><u>\u043f\u043e\u0440\u0442\u0430\u043b\u0430 \u0437\u0430 \u0431\u0438\u043b\u0435\u0442\u0438<\/u><\/a> .<\/p>\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<h3 class=\"wp-block-heading\" id=\"h-step-5-automate-the-workflow\">\u0421\u0442\u044a\u043f\u043a\u0430 5: \u0410\u0432\u0442\u043e\u043c\u0430\u0442\u0438\u0437\u0438\u0440\u0430\u0439\u0442\u0435 \u0440\u0430\u0431\u043e\u0442\u043d\u0438\u044f \u043f\u0440\u043e\u0446\u0435\u0441  <\/h3>\n\n<p class=\"wp-block-paragraph\">\u041d\u0430\u043a\u0440\u0430\u044f, \u043d\u0435\u043a\u0430 \u043d\u0430\u0441\u0442\u0440\u043e\u0438\u043c \u043d\u044f\u043a\u043e\u0438 \u0430\u0432\u0442\u043e\u043c\u0430\u0442\u0438\u0437\u0430\u0446\u0438\u0438, \u0437\u0430 \u0434\u0430 \u043c\u043e\u0436\u0435 \u0432\u0441\u0438\u0447\u043a\u043e \u0434\u0430 \u0440\u0430\u0431\u043e\u0442\u0438 \u0433\u043b\u0430\u0434\u043a\u043e \u0438 \u0435\u0444\u0435\u043a\u0442\u0438\u0432\u043d\u043e. \u0410\u0432\u0442\u043e\u043c\u0430\u0442\u0438\u0437\u0430\u0446\u0438\u0438\u0442\u0435 \u0441\u0435 \u0438\u0437\u043f\u044a\u043b\u043d\u044f\u0432\u0430\u0442 \u043f\u0440\u0438 \u0437\u0430\u044f\u0432\u043a\u0438, \u043a\u043e\u0433\u0430\u0442\u043e \u0441\u0430 \u0438\u0437\u043f\u044a\u043b\u043d\u0435\u043d\u0438 \u0443\u0441\u043b\u043e\u0432\u0438\u044f, \u0441\u043b\u0435\u0434 \u043a\u043e\u0435\u0442\u043e \u0438\u0437\u0432\u044a\u0440\u0448\u0432\u0430\u0442 \u0434\u0435\u0439\u0441\u0442\u0432\u0438\u0435. <\/p>\n\n<p class=\"wp-block-paragraph\">\u0429\u0435 \u0438\u0441\u043a\u0430\u0442\u0435 \u0434\u0430 \u0441\u044a\u0437\u0434\u0430\u0434\u0435\u0442\u0435 \u043f\u043e\u043d\u0435 \u0434\u0432\u0435 \u0430\u0432\u0442\u043e\u043c\u0430\u0442\u0438\u0437\u0430\u0446\u0438\u0438, \u0437\u0430 \u0434\u0430 \u0443\u043b\u0435\u0441\u043d\u0438\u0442\u0435 \u043f\u0440\u043e\u0446\u0435\u0441\u0430 \u043d\u0430 \u0443\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u0435 \u043d\u0430 \u043f\u0440\u043e\u043c\u0435\u043d\u0438\u0442\u0435.<\/p>\n\n<ul class=\"wp-block-list\">\n<li>\u041f\u044a\u0440\u0432\u043e, \u0437\u0430 \u0434\u0430 \u0441\u0435 \u043f\u0440\u0438\u0441\u0432\u043e\u0438 \u0430\u0433\u0435\u043d\u0442 (\u0438\u043b\u0438 \u043d\u044f\u043a\u043e\u043b\u043a\u043e \u0430\u0433\u0435\u043d\u0442\u0430) \u043d\u0430 \u043f\u044a\u0440\u0432\u043e\u043d\u0430\u0447\u0430\u043b\u043d\u0430\u0442\u0430 \u0437\u0430\u044f\u0432\u043a\u0430<\/li>\n\n\n\n<li>\u0412\u0442\u043e\u0440\u043e, \u0434\u0430 \u0443\u0432\u0435\u0434\u043e\u043c\u0438 \u043c\u0435\u043d\u0438\u0434\u0436\u044a\u0440, \u0447\u0435 \u0437\u0430\u044f\u0432\u043a\u0430\u0442\u0430 \u0441\u0435 \u043d\u0443\u0436\u0434\u0430\u0435 \u043e\u0442 \u043e\u0434\u043e\u0431\u0440\u0435\u043d\u0438\u0435.<\/li>\n<\/ul>\n\n<p class=\"wp-block-paragraph\">\u0417\u0430 \u043f\u044a\u0440\u0432\u0430\u0442\u0430 \u0430\u0432\u0442\u043e\u043c\u0430\u0442\u0438\u0437\u0430\u0446\u0438\u044f \u0438\u0437\u0431\u0435\u0440\u0435\u0442\u0435 \u0438\u0437\u043f\u044a\u043b\u043d\u044f\u0432\u0430\u043d\u0438\u044f \u0441 \u0442\u0438\u043f \u0437\u0430\u044f\u0432\u043a\u0430 \u201e\u043f\u0440\u043e\u043c\u044f\u043d\u0430\u201c. \u0417\u0430 \u0442\u0440\u0438\u0433\u0435\u0440\u0430 \u0438\u0437\u0431\u0435\u0440\u0435\u0442\u0435 \u201e\u0430\u0440\u0442\u0438\u043a\u0443\u043b\u044a\u0442 \u0435 \u0441\u044a\u0437\u0434\u0430\u0434\u0435\u043d\u201c. \u0417\u0430 \u0434\u0435\u0439\u0441\u0442\u0432\u0438\u0435\u0442\u043e \u0438\u0437\u0431\u0435\u0440\u0435\u0442\u0435 \u041f\u0440\u0438\u0437\u043d\u0430\u043a \u0438 \u0434\u043e\u0431\u0430\u0432\u0435\u0442\u0435 \u0441\u044a\u043e\u0442\u0432\u0435\u0442\u043d\u0438\u044f(\u0438\u0442\u0435) \u0430\u0433\u0435\u043d\u0442(\u0438), \u043a\u043e\u0439\u0442\u043e(\u0438\u0442\u0435) \u0449\u0435 \u0440\u0430\u0431\u043e\u0442\u0438(\u044f\u0442) \u0432\u044a\u0440\u0445\u0443 \u043f\u044a\u0440\u0432\u043e\u043d\u0430\u0447\u0430\u043b\u043d\u0430\u0442\u0430 \u0441\u0442\u044a\u043f\u043a\u0430.   <\/p>\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/app.onedesk.com\/cware\/view\/2860ad5a-188f-40e9-8fbc-eaea06a452e0\" alt=\"\"\/><\/figure>\n\n<p class=\"wp-block-paragraph\">\u0417\u0430 \u0432\u0442\u043e\u0440\u0430\u0442\u0430 \u0430\u0432\u0442\u043e\u043c\u0430\u0442\u0438\u0437\u0430\u0446\u0438\u044f \u0438\u0437\u0431\u0435\u0440\u0435\u0442\u0435 \u0442\u0438\u043f\u0430 \u201e\u043f\u0440\u043e\u043c\u044f\u043d\u0430\u201c \u0437\u0430 \u0438\u0437\u043f\u044a\u043b\u043d\u0435\u043d\u0438\u044f. \u0417\u0430 \u0442\u0440\u0438\u0433\u0435\u0440\u0430 \u0438\u0437\u0431\u0435\u0440\u0435\u0442\u0435 \u201e\u0421\u044a\u0441\u0442\u043e\u044f\u043d\u0438\u0435\u0442\u043e \u043d\u0430 \u0436\u0438\u0437\u043d\u0435\u043d\u0438\u044f \u0446\u0438\u043a\u044a\u043b \u0441\u0435 \u043f\u0440\u043e\u043c\u0435\u043d\u044f \u043d\u0430 \u201e\u0418\u0437\u0438\u0441\u043a\u0432\u0430 \u043e\u0434\u043e\u0431\u0440\u0435\u043d\u0438\u0435\u201c. \u0417\u0430 \u0434\u0435\u0439\u0441\u0442\u0432\u0438\u0435\u0442\u043e \u0438\u0437\u0431\u0435\u0440\u0435\u0442\u0435 \u201e\u0418\u0437\u043f\u0440\u0430\u0449\u0430\u043d\u0435 \u043d\u0430 \u0448\u0430\u0431\u043b\u043e\u043d \u0437\u0430 \u0438\u043c\u0435\u0439\u043b\u201c. \u0412\u044a\u0432\u0435\u0434\u0435\u0442\u0435 \u0438\u043c\u0435\u0439\u043b\u0430, \u043a\u043e\u0439\u0442\u043e \u0449\u0435 \u0431\u044a\u0434\u0435 \u0438\u0437\u043f\u0440\u0430\u0442\u0435\u043d \u043d\u0430 \u043c\u0435\u043d\u0438\u0434\u0436\u044a\u0440\u0430 \u0438\u043b\u0438 \u0437\u0430\u0438\u043d\u0442\u0435\u0440\u0435\u0441\u043e\u0432\u0430\u043d\u0430\u0442\u0430 \u0441\u0442\u0440\u0430\u043d\u0430, \u043a\u043e\u0433\u0430\u0442\u043e \u0437\u0430\u044f\u0432\u043a\u0430\u0442\u0430 \u0442\u0440\u044f\u0431\u0432\u0430 \u0434\u0430 \u0431\u044a\u0434\u0435 \u043e\u0434\u043e\u0431\u0440\u0435\u043d\u0430.     <\/p>\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/app.onedesk.com\/cware\/view\/3cce2259-1526-47a6-bba9-0d3f8583dcc9\" alt=\"\"\/><\/figure>\n\n<p class=\"wp-block-paragraph\">\u041c\u043e\u0436\u0435\u0442\u0435 \u0434\u0430 \u043a\u043e\u043d\u0444\u0438\u0433\u0443\u0440\u0438\u0440\u0430\u0442\u0435 \u0442\u0435\u0437\u0438 \u0430\u0432\u0442\u043e\u043c\u0430\u0442\u0438\u0437\u0430\u0446\u0438\u0438 \u0441\u043f\u043e\u0440\u0435\u0434 \u0432\u0430\u0448\u0438\u0442\u0435 \u043d\u0443\u0436\u0434\u0438. \u041d\u0430\u043f\u0440\u0438\u043c\u0435\u0440, \u043c\u043e\u0436\u0435\u0442\u0435 \u0434\u0430 \u043f\u0440\u0438\u0441\u0432\u043e\u0438\u0442\u0435 \u0437\u0430\u044f\u0432\u043a\u0430\u0442\u0430 \u0432\u044a\u0437 \u043e\u0441\u043d\u043e\u0432\u0430 \u043d\u0430 \u0438\u0437\u0431\u0440\u0430\u043d\u0438 \u043f\u0435\u0440\u0441\u043e\u043d\u0430\u043b\u0438\u0437\u0438\u0440\u0430\u043d\u0438 \u043f\u043e\u043b\u0435\u0442\u0430, \u0434\u0430 \u043f\u0440\u0435\u043c\u0435\u0441\u0442\u0438\u0442\u0435 \u0437\u0430\u044f\u0432\u043a\u0430\u0442\u0430 \u0432 \u043a\u043e\u043d\u043a\u0440\u0435\u0442\u0435\u043d \u043f\u0440\u043e\u0435\u043a\u0442 \u0438 \u0434\u0440\u0443\u0433\u0438.   <\/p>\n\n<p class=\"wp-block-paragraph\">\u041d\u0430\u0443\u0447\u0435\u0442\u0435 \u043f\u043e\u0432\u0435\u0447\u0435 \u0437\u0430 \u0430\u0432\u0442\u043e\u043c\u0430\u0442\u0438\u0437\u0430\u0446\u0438\u0438\u0442\u0435: <a href=\"https:\/\/kb.onedesk.com\/app-od\/o-onedesk\/knowledge-base-1\/article-9251dbe4-e2f5-4359-8953-c85eecba185a?customerAccess=\" target=\"_blank\" rel=\"noreferrer noopener\"><u>\u041e\u0442\u043d\u043e\u0441\u043d\u043e \u0430\u0432\u0442\u043e\u043c\u0430\u0442\u0438\u0437\u0430\u0446\u0438\u0438\u0442\u0435<\/u><\/a><\/p>\n\n<p class=\"wp-block-paragraph\">\u0412\u0430\u0448\u0438\u044f\u0442 \u0440\u0430\u0431\u043e\u0442\u0435\u043d \u043f\u0440\u043e\u0446\u0435\u0441 \u0437\u0430 \u0443\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u0435 \u043d\u0430 \u043f\u0440\u043e\u043c\u0435\u043d\u0438\u0442\u0435 \u0432\u0435\u0447\u0435 \u0435 \u043d\u0430\u0441\u0442\u0440\u043e\u0435\u043d. \u0427\u0443\u0432\u0441\u0442\u0432\u0430\u0439\u0442\u0435 \u0441\u0435 \u0441\u0432\u043e\u0431\u043e\u0434\u043d\u0438 \u0434\u0430 \u0433\u043e \u043f\u0440\u043e\u043c\u0435\u043d\u044f\u0442\u0435 \u0441\u043f\u043e\u0440\u0435\u0434 \u0432\u0430\u0448\u0438\u0442\u0435 \u043d\u0443\u0436\u0434\u0438 \u0438\u043b\u0438 \u0441\u043f\u043e\u0440\u0435\u0434 \u043f\u0440\u043e\u043c\u044f\u043d\u0430\u0442\u0430 \u0432 \u043f\u0440\u043e\u0446\u0435\u0441\u0438\u0442\u0435. <\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u0423\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u0435\u0442\u043e \u043d\u0430 \u043f\u0440\u043e\u043c\u0435\u043d\u0438\u0442\u0435 \u0435 \u043f\u043e\u0434\u0445\u043e\u0434 \u0437\u0430 \u0443\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u0435 \u043d\u0430 \u043e\u0440\u0433\u0430\u043d\u0438\u0437\u0430\u0446\u0438\u043e\u043d\u043d\u0438 \u043f\u0440\u043e\u043c\u0435\u043d\u0438, \u043a\u043e\u0438\u0442\u043e \u043c\u043e\u0433\u0430\u0442 \u0434\u0430 \u0432\u043a\u043b\u044e\u0447\u0432\u0430\u0442 \u043f\u0440\u043e\u0446\u0435\u0441\u0438, \u0438\u043d\u0444\u0440\u0430\u0441\u0442\u0440\u0443\u043a\u0442\u0443\u0440\u0430 \u0438\u043b\u0438 \u0442\u0435\u0445\u043d\u043e\u043b\u043e\u0433\u0438\u0438. \u0426\u0435\u043b\u0442\u0430 \u0435 \u043f\u0440\u043e\u043c\u0435\u043d\u0438\u0442\u0435 \u0434\u0430 \u0441\u0435 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\u043d\u0430 \u0418\u0422 \u043f\u0440\u043e\u043c\u0435\u043d\u0438 [&hellip;]<\/p>\n","protected":false},"author":30,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"tpgb_global_settings":"","inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center 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