{"id":302136,"date":"2026-05-13T20:25:27","date_gmt":"2026-05-13T20:25:27","guid":{"rendered":"https:\/\/onedesk.com\/new-may-26\/"},"modified":"2026-05-13T20:25:28","modified_gmt":"2026-05-13T20:25:28","slug":"new-may-26","status":"publish","type":"post","link":"https:\/\/onedesk.com\/bg\/new-may-26\/","title":{"rendered":"\u041a\u0430\u043a\u0432\u043e \u0435 \u043d\u043e\u0432\u043e\u0442\u043e \u0432 OneDesk \u043f\u0440\u0435\u0437 \u043c\u0430\u0439 2026 \u0433."},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">\u0418\u0437\u0434\u0430\u043d\u0438\u0435\u0442\u043e \u043d\u0430 OneDesk \u043e\u0442 \u043c\u0430\u0439 2026 \u0433. \u0432\u0435\u0447\u0435 \u0435 \u0434\u043e\u0441\u0442\u044a\u043f\u043d\u043e! \u0415\u0442\u043e \u043a\u0430\u043a\u0432\u043e \u0432\u044a\u0432\u0435\u0436\u0434\u0430 \u0442\u043e\u0432\u0430 \u0438\u0437\u0434\u0430\u043d\u0438\u0435: <\/p>\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<h2 id=\"h-customer-facing-help-centers-as-many-as-you-want-beta\" class=\"wp-block-heading\">\u0426\u0435\u043d\u0442\u0440\u043e\u0432\u0435 \u0437\u0430 \u043f\u043e\u043c\u043e\u0449, \u043d\u0430\u0441\u043e\u0447\u0435\u043d\u0438 \u043a\u044a\u043c \u043a\u043b\u0438\u0435\u043d\u0442\u0438\u0442\u0435 &#8211; \u041a\u043e\u043b\u043a\u043e\u0442\u043e \u0438\u0441\u043a\u0430\u0442\u0435! (\u0431\u0435\u0442\u0430 \u0432\u0435\u0440\u0441\u0438\u044f) <\/h2>\n\n<p class=\"wp-block-paragraph\">\u0421\u0435\u0433\u0430 \u0432 OneDesk \u043c\u043e\u0436\u0435\u0442\u0435 \u0434\u0430 \u0441\u044a\u0437\u0434\u0430\u0432\u0430\u0442\u0435 \u043c\u043d\u043e\u0436\u0435\u0441\u0442\u0432\u043e \u043f\u043e\u043c\u043e\u0449\u043d\u0438 \u0446\u0435\u043d\u0442\u0440\u043e\u0432\u0435, \u0432\u0441\u0435\u043a\u0438 \u0441 \u0440\u0430\u0437\u043b\u0438\u0447\u043d\u0438 \u043a\u043b\u0438\u0435\u043d\u0442\u0441\u043a\u0438 \u043f\u0440\u0438\u043b\u043e\u0436\u0435\u043d\u0438\u044f \u0438 \u043e\u0442\u0434\u0435\u043b\u043d\u0438 \u0434\u0436\u0430\u0434\u0436\u0438 \u0437\u0430 \u0443\u0435\u0431\u0441\u0430\u0439\u0442\u043e\u0432\u0435. \u0412\u0441\u0435\u043a\u0438 \u043f\u043e\u043c\u043e\u0449\u0435\u043d \u0446\u0435\u043d\u0442\u044a\u0440 \u0438\u043c\u0430 \u0441\u0432\u043e\u044f \u0441\u043e\u0431\u0441\u0442\u0432\u0435\u043d\u0430 \u0441\u0442\u0440\u0430\u043d\u0438\u0446\u0430 \u0437\u0430 \u0432\u0445\u043e\u0434 \u0438 \u043f\u043e\u0437\u0432\u043e\u043b\u044f\u0432\u0430 \u0441\u0430\u043c\u043e \u043d\u0430 \u043e\u043f\u0440\u0435\u0434\u0435\u043b\u0435\u043d \u043a\u043b\u0438\u0435\u043d\u0442 \u0434\u0430 \u0432\u043b\u0438\u0437\u0430. \u0422\u043e\u0432\u0430 \u043e\u0437\u043d\u0430\u0447\u0430\u0432\u0430, \u0447\u0435 \u043c\u043e\u0436\u0435\u0442\u0435 \u0434\u0430 \u043f\u0440\u0435\u0434\u0441\u0442\u0430\u0432\u044f\u0442\u0435 \u0440\u0430\u0437\u043b\u0438\u0447\u043d\u0438 \u0443\u0435\u0431 \u0444\u043e\u0440\u043c\u0443\u043b\u044f\u0440\u0438 \u043d\u0430 \u0440\u0430\u0437\u043b\u0438\u0447\u043d\u0438 \u043a\u043b\u0438\u0435\u043d\u0442\u0438, \u0434\u0430 \u043f\u0440\u0435\u0434\u043b\u0430\u0433\u0430\u0442\u0435 \u0440\u0430\u0437\u043b\u0438\u0447\u043d\u0438 \u0431\u0430\u0437\u0438 \u0437\u043d\u0430\u043d\u0438\u044f \u0438 \u043f\u043e\u0440\u0442\u0430\u043b\u0438 \u0437\u0430 \u0437\u0430\u044f\u0432\u043a\u0438, \u043a\u0430\u043a\u0442\u043e \u0438 \u0434\u0430 \u0431\u0440\u0430\u043d\u0434\u0438\u0440\u0430\u0442\u0435 \u043f\u043e\u0440\u0442\u0430\u043b\u0438\u0442\u0435 \u0441\u0438 \u043d\u0435\u0437\u0430\u0432\u0438\u0441\u0438\u043c\u043e \u0441 \u043b\u043e\u0433\u0430 \u0438 \u0446\u0432\u0435\u0442\u043e\u0432\u0435.   \u0425\u0430\u0440\u0430\u043a\u0442\u0435\u0440\u0438\u0441\u0442\u0438\u043a\u0438\u0442\u0435 \u0432\u043a\u043b\u044e\u0447\u0432\u0430\u0442:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>\u0412\u0435\u0447\u0435 \u0441\u0430 \u0432\u044a\u0437\u043c\u043e\u0436\u043d\u0438 \u043e\u0442\u0434\u0435\u043b\u043d\u043e \u043f\u0435\u0440\u0441\u043e\u043d\u0430\u043b\u0438\u0437\u0438\u0440\u0430\u043d\u0438 \u0443\u0435\u0431 \u0444\u043e\u0440\u043c\u0443\u043b\u044f\u0440\u0438 \u0438 \u0431\u0430\u0437\u0438 \u0437\u043d\u0430\u043d\u0438\u044f \u0437\u0430 \u0440\u0430\u0437\u043b\u0438\u0447\u043d\u0438 \u043a\u043b\u0438\u0435\u043d\u0442\u0438<\/li>\n\n\n\n<li>\u0413\u0440\u0443\u043f\u0438\u0440\u0430\u0439\u0442\u0435 \u043a\u043b\u0438\u0435\u043d\u0442\u0441\u043a\u0438\u0442\u0435 \u0441\u0438 \u043f\u0440\u0438\u043b\u043e\u0436\u0435\u043d\u0438\u044f \u0432 \u043d\u044f\u043a\u043e\u043b\u043a\u043e \u043f\u043e\u043c\u043e\u0449\u043d\u0438 \u0446\u0435\u043d\u0442\u044a\u0440\u0430. \u0412\u0441\u0435\u043a\u0438 \u043f\u043e\u043c\u043e\u0449\u0435\u043d \u0446\u0435\u043d\u0442\u044a\u0440 \u043c\u043e\u0436\u0435 \u0434\u0430 \u0441\u044a\u0434\u044a\u0440\u0436\u0430 \u0435\u0434\u043d\u043e \u0438\u043b\u0438 \u043f\u043e\u0432\u0435\u0447\u0435 \u043a\u043b\u0438\u0435\u043d\u0442\u0441\u043a\u0438 \u043f\u0440\u0438\u043b\u043e\u0436\u0435\u043d\u0438\u044f, \u043a\u0430\u0442\u043e \u043d\u0430\u043f\u0440\u0438\u043c\u0435\u0440: \u0443\u0435\u0431 \u0444\u043e\u0440\u043c\u0443\u043b\u044f\u0440\u0438, Messenger\/\u0447\u0430\u0442, \u043f\u043e\u0440\u0442\u0430\u043b \u0437\u0430 \u0431\u0438\u043b\u0435\u0442\u0438, \u0431\u0430\u0437\u0430 \u0437\u043d\u0430\u043d\u0438\u044f, \u043d\u0430\u0447\u0430\u043b\u043d\u0430 \u0441\u0442\u0440\u0430\u043d\u0438\u0446\u0430,   <\/li>\n\n\n\n<li>\u041a\u043e\u043d\u0442\u0440\u043e\u043b\u0438\u0440\u0430\u0439\u0442\u0435 \u0434\u043e\u0441\u0442\u044a\u043f\u0430 \u043d\u0430 \u043a\u043b\u0438\u0435\u043d\u0442\u0438\u0442\u0435 \u0434\u043e \u0432\u0441\u044f\u043a\u043e \u043f\u0440\u0438\u043b\u043e\u0436\u0435\u043d\u0438\u0435: \u043e\u0433\u0440\u0430\u043d\u0438\u0447\u0435\u043d \u0434\u043e \u043e\u043f\u0440\u0435\u0434\u0435\u043b\u0435\u043d\u0438 \u043a\u043b\u0438\u0435\u043d\u0442\u0438\/\u043a\u043b\u0438\u0435\u043d\u0442\u0441\u043a\u0438 \u043e\u0440\u0433\u0430\u043d\u0438\u0437\u0430\u0446\u0438\u0438, \u0441\u0430\u043c\u043e \u0437\u0430 \u0432\u043b\u0435\u0437\u043b\u0438 \u043a\u043b\u0438\u0435\u043d\u0442\u0438 \u0438\u043b\u0438 \u043d\u0435 \u0441\u0435 \u0438\u0437\u0438\u0441\u043a\u0432\u0430 \u0432\u0445\u043e\u0434<\/li>\n\n\n\n<li>\u041f\u0435\u0440\u0441\u043e\u043d\u0430\u043b\u0438\u0437\u0438\u0440\u0430\u0439\u0442\u0435 \u0432\u0441\u0435\u043a\u0438 \u043f\u043e\u043c\u043e\u0449\u0435\u043d \u0446\u0435\u043d\u0442\u044a\u0440 \u0441 \u0440\u0430\u0437\u043b\u0438\u0447\u043d\u0438 \u0438\u043c\u0435\u043d\u0430, \u0441\u0442\u0440\u0430\u043d\u0438\u0446\u0438 \u0437\u0430 \u0432\u0445\u043e\u0434, \u043b\u043e\u0433\u0430, \u0446\u0432\u0435\u0442\u043e\u0432\u0435 \u0438 \u0434\u0440\u0443\u0433\u0438.<\/li>\n\n\n\n<li>\u0412\u0433\u0440\u0430\u0434\u0435\u0442\u0435 \u0432\u0441\u0435\u043a\u0438 \u043f\u043e\u043c\u043e\u0449\u0435\u043d \u0446\u0435\u043d\u0442\u044a\u0440 \u043a\u0430\u0442\u043e \u043e\u0442\u0434\u0435\u043b\u0435\u043d \u0443\u0438\u0434\u0436\u0435\u0442 &#8211; \u043d\u0430 \u0432\u0430\u0448\u0438\u044f \u0443\u0435\u0431\u0441\u0430\u0439\u0442<\/li>\n\n\n\n<li>\u201e\u041f\u043e \u043f\u043e\u0434\u0440\u0430\u0437\u0431\u0438\u0440\u0430\u043d\u0435\u201c \u0435 \u0434\u043e\u0441\u0442\u044a\u043f\u043d\u0438\u044f\u0442 \u0437\u0430 \u043a\u043b\u0438\u0435\u043d\u0442\u0438\u0442\u0435 \u0446\u0435\u043d\u0442\u044a\u0440 \u0437\u0430 \u043f\u043e\u043c\u043e\u0449 \u0432 \u043c\u043e\u0431\u0438\u043b\u043d\u043e\u0442\u043e \u043f\u0440\u0438\u043b\u043e\u0436\u0435\u043d\u0438\u0435, \u0442\u0430\u043a\u0430 \u0447\u0435 \u0430\u043a\u043e \u0432\u0430\u0448\u0438\u0442\u0435 \u043a\u043b\u0438\u0435\u043d\u0442\u0438 \u0438\u0437\u043f\u043e\u043b\u0437\u0432\u0430\u0442 \u043c\u043e\u0431\u0438\u043b\u043d\u043e\u0442\u043e \u043f\u0440\u0438\u043b\u043e\u0436\u0435\u043d\u0438\u0435, \u0443\u0432\u0435\u0440\u0435\u0442\u0435 \u0441\u0435, \u0447\u0435 \u0438\u043c\u0430\u0442 \u0434\u043e\u0441\u0442\u044a\u043f \u0434\u043e \u043f\u0440\u0438\u043b\u043e\u0436\u0435\u043d\u0438\u044f\u0442\u0430 \u0432 \u0446\u0435\u043d\u0442\u044a\u0440\u0430 \u0437\u0430 \u043f\u043e\u043c\u043e\u0449 \u043f\u043e \u043f\u043e\u0434\u0440\u0430\u0437\u0431\u0438\u0440\u0430\u043d\u0435.<\/li>\n<\/ul>\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<h2 id=\"h-expense-management\" class=\"wp-block-heading\">\u0423\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u0435 \u043d\u0430 \u0440\u0430\u0437\u0445\u043e\u0434\u0438\u0442\u0435<\/h2>\n\n<p class=\"wp-block-paragraph\">\u0421\u0435\u0433\u0430 \u0432\u0430\u0448\u0438\u0442\u0435 \u043f\u043e\u0442\u0440\u0435\u0431\u0438\u0442\u0435\u043b\u0438 \u043c\u043e\u0433\u0430\u0442 \u0434\u0430 \u043f\u043e\u0434\u0430\u0432\u0430\u0442 \u0440\u0430\u0437\u0445\u043e\u0434\u0438 \u0437\u0430\u0435\u0434\u043d\u043e \u0441 \u0438\u0437\u0432\u044a\u0440\u0448\u0435\u043d\u0430\u0442\u0430 \u0440\u0430\u0431\u043e\u0442\u0430 \u043f\u043e \u0434\u0430\u0434\u0435\u043d\u0430 \u0437\u0430\u0434\u0430\u0447\u0430 \u0438\u043b\u0438 \u0431\u0438\u043b\u0435\u0442. \u0420\u0430\u0437\u0445\u043e\u0434\u0438\u0442\u0435 \u0441\u0430 \u043a\u0430\u0442\u043e \u043e\u0442\u0447\u0435\u0442\u0438 \u0437\u0430 \u0440\u0430\u0431\u043e\u0442\u043d\u043e \u0432\u0440\u0435\u043c\u0435 \u0437\u0430 \u0440\u0430\u0437\u0445\u043e\u0434\u0438, \u043d\u0430\u043f\u0440\u0430\u0432\u0435\u043d\u0438 \u043f\u043e \u0432\u0440\u0435\u043c\u0435 \u043d\u0430 \u0440\u0430\u0431\u043e\u0442\u0430 \u043f\u043e \u0437\u0430\u0434\u0430\u0447\u0430\u0442\u0430 \u0438\u043b\u0438 \u0431\u0438\u043b\u0435\u0442\u0430, \u0438 \u043c\u043e\u0433\u0430\u0442 \u0434\u0430 \u0431\u044a\u0434\u0430\u0442 \u043f\u0440\u043e\u0441\u043b\u0435\u0434\u044f\u0432\u0430\u043d\u0438, \u0444\u0430\u043a\u0442\u0443\u0440\u0438\u0440\u0430\u043d\u0438 \u0438 \u0430\u043d\u0430\u043b\u0438\u0437\u0438\u0440\u0430\u043d\u0438 \u0434\u0438\u0440\u0435\u043a\u0442\u043d\u043e \u0432 OneDesk. <\/p>\n\n<ul class=\"wp-block-list\">\n<li>\u041f\u043e\u0437\u0432\u043e\u043b\u0435\u0442\u0435 \u043d\u0430 \u0435\u043a\u0438\u043f\u0430 \u0441\u0438 \u0434\u0430 \u0440\u0435\u0433\u0438\u0441\u0442\u0440\u0438\u0440\u0430 \u043d\u0430\u043f\u0440\u0430\u0432\u0435\u043d\u0438\u0442\u0435 \u043f\u0430\u0440\u0438\u0447\u043d\u0438 \u0440\u0430\u0437\u0445\u043e\u0434\u0438<\/li>\n\n\n\n<li>\u041f\u0440\u043e\u0441\u043b\u0435\u0434\u044f\u0432\u0430\u0439\u0442\u0435 \u0432\u0441\u0438\u0447\u043a\u0438 \u0440\u0430\u0437\u0445\u043e\u0434\u0438 \u0432 \u043f\u0440\u0438\u043b\u043e\u0436\u0435\u043d\u0438\u0435\u0442\u043e \u0437\u0430 \u0432\u0440\u0435\u043c\u0435 \u0438 \u0440\u0430\u0437\u0445\u043e\u0434\u0438<\/li>\n\n\n\n<li>\u0410\u043d\u0430\u043b\u0438\u0437\u0438\u0440\u0430\u0439\u0442\u0435 \u0440\u0430\u0437\u0445\u043e\u0434\u0438\u0442\u0435 \u0432\u044a\u0432 \u0444\u0438\u043d\u0430\u043d\u0441\u043e\u0432\u043e\u0442\u043e \u043f\u0440\u0438\u043b\u043e\u0436\u0435\u043d\u0438\u0435 (\u0430\u043a\u043e \u0440\u0430\u0437\u0440\u0435\u0448\u0435\u043d\u0438\u044f\u0442\u0430 \u043f\u043e\u0437\u0432\u043e\u043b\u044f\u0432\u0430\u0442)<\/li>\n\n\n\n<li>\u041f\u043e \u0436\u0435\u043b\u0430\u043d\u0438\u0435 \u0444\u0430\u043a\u0442\u0443\u0440\u0438\u0440\u0430\u0439\u0442\u0435 \u0442\u0435\u0437\u0438 \u0440\u0430\u0437\u0445\u043e\u0434\u0438 \u043d\u0430 \u043a\u043b\u0438\u0435\u043d\u0442\u0438\u0442\u0435 \u0441\u0438 \u0447\u0440\u0435\u0437 OneDesk \u0438\u043b\u0438 \u0447\u0440\u0435\u0437 QBO<\/li>\n\n\n\n<li>\u041a\u0430\u0442\u0435\u0433\u043e\u0440\u0438\u0437\u0438\u0440\u0430\u0439\u0442\u0435 \u0440\u0430\u0437\u0445\u043e\u0434\u0438\u0442\u0435 \u043a\u0430\u0442\u043e \u043f\u044a\u0442\u0443\u0432\u0430\u043d\u0435, \u043a\u043e\u043d\u0441\u0443\u043c\u0430\u0442\u0438\u0432\u0438, \u0440\u0435\u043c\u043e\u043d\u0442 \u0438\u043b\u0438 \u043a\u0430\u043a\u0432\u043e\u0442\u043e \u0438 \u0434\u0430 \u0435 \u0434\u0440\u0443\u0433\u043e.<\/li>\n\n\n\n<li>\u0418\u0437\u0438\u0441\u043a\u0432\u0430 PSA \u0438\u043b\u0438 \u043f\u0440\u043e\u0434\u0443\u043a\u0442\u0438 \u0437\u0430 \u0443\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u0435 \u043d\u0430 \u0440\u0430\u0431\u043e\u0442\u0430\u0442\u0430<\/li>\n<\/ul>\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<h2 id=\"h-financials-dashboard\" class=\"wp-block-heading\">\u0424\u0438\u043d\u0430\u043d\u0441\u043e\u0432\u043e \u0442\u0430\u0431\u043b\u043e<\/h2>\n\n<p class=\"wp-block-paragraph\">\u0410\u043a\u043e \u0438\u0441\u043a\u0430\u0442\u0435 \u043f\u043e-\u0434\u043e\u0431\u0440\u0430 \u043f\u0440\u0435\u0434\u0441\u0442\u0430\u0432\u0430 \u0437\u0430 \u0440\u0430\u0431\u043e\u0442\u0430\u0442\u0430, \u043a\u043e\u044f\u0442\u043e \u0438\u0437\u0432\u044a\u0440\u0448\u0432\u0430\u0442\u0435 \u0437\u0430 \u043a\u043b\u0438\u0435\u043d\u0442\u0438\u0442\u0435, \u043a\u0430\u043a\u0442\u043e \u0438 \u0437\u0430 \u0440\u0435\u043d\u0442\u0430\u0431\u0438\u043b\u043d\u043e\u0441\u0442\u0442\u0430 \u043d\u0430 \u0442\u0430\u0437\u0438 \u0440\u0430\u0431\u043e\u0442\u0430, \u043d\u043e\u0432\u043e\u0442\u043e \u0444\u0438\u043d\u0430\u043d\u0441\u043e\u0432\u043e \u0442\u0430\u0431\u043b\u043e \u0435 \u0442\u043e\u0432\u0430, \u043e\u0442 \u043a\u043e\u0435\u0442\u043e \u0441\u0435 \u043d\u0443\u0436\u0434\u0430\u0435\u0442\u0435. \u041c\u043e\u0436\u0435\u0442\u0435 \u043b\u0435\u0441\u043d\u043e \u0434\u0430 \u0432\u0438\u0434\u0438\u0442\u0435 \u043d\u0435\u043e\u0431\u0445\u043e\u0434\u0438\u043c\u0438\u0442\u0435 \u043a\u043b\u044e\u0447\u043e\u0432\u0438 \u043f\u043e\u043a\u0430\u0437\u0430\u0442\u0435\u043b\u0438 \u0437\u0430 \u0435\u0444\u0435\u043a\u0442\u0438\u0432\u043d\u043e\u0441\u0442 (KPI) \u0437\u0430 \u043e\u0444\u0435\u0440\u0442\u0438, \u0440\u0430\u0437\u0445\u043e\u0434\u0438 \u0437\u0430 \u0444\u0430\u043a\u0442\u0443\u0440\u0438 \u0438 \u0440\u0435\u043d\u0442\u0430\u0431\u0438\u043b\u043d\u043e\u0441\u0442, \u0432\u0441\u0438\u0447\u043a\u043e \u043d\u0430 \u0435\u0434\u043d\u043e \u043c\u044f\u0441\u0442\u043e.   <\/p>\n\n<p class=\"wp-block-paragraph\">\u041d\u043e\u0432\u0438 \u043f\u043e\u0434\u0440\u043e\u0431\u043d\u0438 KPI \u0437\u0430: \u0440\u0430\u0437\u0445\u043e\u0434\u0438, \u043f\u0440\u0438\u0445\u043e\u0434\u0438, \u0447\u0430\u0441\u043e\u0432\u0435, \u0440\u0435\u043d\u0442\u0430\u0431\u0438\u043b\u043d\u043e\u0441\u0442, \u043f\u0440\u0435\u0434\u0441\u0442\u043e\u044f\u0449 \u043f\u0440\u043e\u0435\u043a\u0442 \u0438 \u0434\u0440\u0443\u0433\u0438<\/p>\n\n<p class=\"wp-block-paragraph\">\u0414\u0438\u0430\u0433\u0440\u0430\u043c\u0438 \u0437\u0430 \u0432\u0430\u0448\u0438\u0442\u0435 \u043d\u0430\u0439-\u0434\u043e\u0431\u0440\u0438 \u043a\u043b\u0438\u0435\u043d\u0442\u0438, \u043f\u0440\u043e\u0435\u043a\u0442\u0438, \u0435\u043a\u0438\u043f\u0438 \u0438 \u0443\u0441\u043b\u0443\u0433\u0438<\/p>\n\n<p class=\"wp-block-paragraph\">\u0424\u0438\u043b\u0442\u0440\u0438\u0440\u0430\u0439\u0442\u0435 \u043f\u0440\u043e\u0435\u043a\u0442\u0438\u0442\u0435, \u0444\u0430\u043a\u0442\u0443\u0440\u0438\u0442\u0435 \u0438 \u0434\u0440\u0443\u0433\u0438, \u0437\u0430 \u0434\u0430 \u043f\u043e\u043b\u0443\u0447\u0438\u0442\u0435 \u0440\u0435\u0437\u0443\u043b\u0442\u0430\u0442\u0438 \u043f\u043e \u043c\u0435\u0441\u0435\u0446, \u043f\u043e \u043a\u043b\u0438\u0435\u043d\u0442, \u043f\u043e \u043f\u0440\u043e\u0435\u043a\u0442, \u043f\u043e \u0435\u043a\u0438\u043f, \u043f\u043e \u0443\u0441\u043b\u0443\u0433\u0430 \u0438 \u043c\u043d\u043e\u0433\u043e \u0434\u0440\u0443\u0433\u0438.<\/p>\n\n<p class=\"wp-block-paragraph\">\u0418\u0437\u0438\u0441\u043a\u0432\u0430 PSA \u0438\u043b\u0438 \u043f\u0440\u043e\u0434\u0443\u043a\u0442\u0438 \u0437\u0430 \u0443\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u0435 \u043d\u0430 \u0440\u0430\u0431\u043e\u0442\u0430\u0442\u0430<\/p>\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<h2 id=\"h-charts-new-look\" class=\"wp-block-heading\">\u0414\u0438\u0430\u0433\u0440\u0430\u043c\u0438 &#8211; \u043d\u043e\u0432 \u043e\u0431\u043b\u0438\u043a<\/h2>\n\n<p class=\"wp-block-paragraph\">\u0418\u043c\u0430\u043c\u0435 \u043d\u043e\u0432 \u043e\u0431\u043b\u0438\u043a \u0438 \u0441\u0442\u0438\u043b \u0437\u0430 \u0434\u0438\u0430\u0433\u0440\u0430\u043c\u0438 \u0432 OneDesk. \u041d\u0430\u043c\u0435\u0440\u0435\u0442\u0435 \u0442\u0435\u0437\u0438 \u043d\u043e\u0432\u0438 \u0434\u0438\u0430\u0433\u0440\u0430\u043c\u0438   <\/p>\n\n<ul class=\"wp-block-list\">\n<li>\u0432 \u043f\u0440\u0438\u043b\u043e\u0436\u0435\u043d\u0438\u0435\u0442\u043e \u0437\u0430 \u043f\u043e\u0442\u0440\u0435\u0431\u0438\u0442\u0435\u043b\u0441\u043a\u043e \u0442\u0430\u0431\u043b\u043e<\/li>\n\n\n\n<li>\u0432\u044a\u0432 \u0444\u0438\u043d\u0430\u043d\u0441\u043e\u0432\u043e\u0442\u043e \u0442\u0430\u0431\u043b\u043e (\u0432 \u043f\u0440\u0438\u043b\u043e\u0436\u0435\u043d\u0438\u0435\u0442\u043e \u201e\u0424\u0438\u043d\u0430\u043d\u0441\u0438\u201c)<\/li>\n\n\n\n<li>\u0432 \u0430\u043d\u0430\u043b\u0438\u0437\u0438\u0442\u0435<\/li>\n\n\n\n<li>\u0432 \u043a\u043b\u044e\u0447\u043e\u0432\u0438\u0442\u0435 \u043f\u043e\u043a\u0430\u0437\u0430\u0442\u0435\u043b\u0438 \u0437\u0430 \u0435\u0444\u0435\u043a\u0442\u0438\u0432\u043d\u043e\u0441\u0442 (KPI), \u043d\u0430\u043c\u0438\u0440\u0430\u0449\u0438 \u0441\u0435 \u043d\u0430\u0434 \u0440\u0430\u0437\u043b\u0438\u0447\u043d\u0438\u0442\u0435 \u043f\u0440\u0438\u043b\u043e\u0436\u0435\u043d\u0438\u044f.<\/li>\n<\/ul>\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<h2 id=\"h-other-enhancements\" class=\"wp-block-heading\">\u0414\u0440\u0443\u0433\u0438 \u043f\u043e\u0434\u043e\u0431\u0440\u0435\u043d\u0438\u044f<\/h2>\n\n<ul class=\"wp-block-list\">\n<li><strong>\u0421\u043e\u0440\u0442\u0438\u0440\u0430\u043d\u0435 \u043d\u0430 \u043a\u0430\u0440\u0442\u0438<\/strong> &#8211; \u0441\u043e\u0440\u0442\u0438\u0440\u0430\u0439\u0442\u0435 \u043b\u0435\u0441\u043d\u043e \u0432\u0430\u0448\u0438\u0442\u0435 \u041a\u0430\u043d\u0431\u0430\u043d \u043a\u0430\u0440\u0442\u0438 \u043f\u043e \u0434\u0430\u0442\u0430\/\u0418\u0414 \u043d\u0430 \u0441\u044a\u0437\u0434\u0430\u0432\u0430\u043d\u0435, \u043f\u0440\u0438\u043e\u0440\u0438\u0442\u0435\u0442, \u043f\u0440\u043e\u0446\u0435\u043d\u0442 \u043d\u0430 \u0437\u0430\u0432\u044a\u0440\u0448\u0435\u043d\u043e\u0441\u0442, \u0437\u0430\u044f\u0432\u0438\u0442\u0435\u043b, \u043f\u043b\u0430\u043d\u0438\u0440\u0430\u043d\u0430 \u0440\u0430\u0431\u043e\u0442\u0430<\/li>\n\n\n\n<li><strong>\u041f\u043e\u043b\u0435 \u0437\u0430 \u043e\u0442\u043c\u0435\u0442\u043a\u0430 \u201e\u041f\u0435\u0440\u0441\u043e\u043d\u0430\u043b\u0438\u0437\u0438\u0440\u0430\u043d\u043e \u043f\u043e\u043b\u0435\u201c<\/strong> &#8211; \u0414\u043e\u0431\u0430\u0432\u044f\u043d\u0435 \u043d\u0430 \u043f\u0435\u0440\u0441\u043e\u043d\u0430\u043b\u0438\u0437\u0438\u0440\u0430\u043d\u043e \u043f\u043e\u043b\u0435 \u043e\u0442 \u0442\u0438\u043f \u201e\u043a\u0432\u0430\u0434\u0440\u0430\u0442\u0447\u0435 \u0437\u0430 \u043e\u0442\u043c\u0435\u0442\u043a\u0430\u201c<\/li>\n\n\n\n<li><strong>\u0418\u0437\u0432\u0435\u0441\u0442\u0438\u044f \u0437\u0430 \u0433\u043b\u0430\u0441\u043e\u0432\u0430 \u043f\u043e\u0449\u0430<\/strong> &#8211; \u0417\u0435\u043b\u0435\u043d\u0438\u0442\u0435 \u0431\u0430\u043b\u043e\u043d\u0447\u0435\u0442\u0430 \u0432\u0438 \u0443\u0432\u0435\u0434\u043e\u043c\u044f\u0432\u0430\u0442, \u0430\u043a\u043e \u0438\u043c\u0430\u0442\u0435 \u0433\u043b\u0430\u0441\u043e\u0432\u0438 \u0441\u044a\u043e\u0431\u0449\u0435\u043d\u0438\u044f<\/li>\n\n\n\n<li><strong>\u041d\u043e\u0432\u0438 \u0434\u0435\u0439\u043d\u043e\u0441\u0442\u0438<\/strong> : \u043e\u0442\u0432\u043e\u0440\u0435\u043d\u0438\u044f\u0442 \u0440\u0430\u0437\u0433\u043e\u0432\u043e\u0440 \u0438 \u0437\u0430\u0442\u0432\u043e\u0440\u0435\u043d\u0438\u044f\u0442 \u0440\u0430\u0437\u0433\u043e\u0432\u043e\u0440 \u0441\u0435 \u0437\u0430\u043f\u0438\u0441\u0432\u0430\u0442 \u0432 \u0434\u0435\u0439\u043d\u043e\u0441\u0442\u0438\u0442\u0435 \u043f\u043e \u0435\u043b\u0435\u043c\u0435\u043d\u0442\u0438\u0442\u0435.<\/li>\n\n\n\n<li><strong>\u041f\u043e\u0434\u043e\u0431\u0440\u0435\u043d\u0438 \u0438\u0437\u0432\u0435\u0441\u0442\u0438\u044f \u0437\u0430 \u0441\u044a\u0441\u0442\u043e\u044f\u043d\u0438\u0435\u0442\u043e \u043d\u0430 \u0434\u043e\u0441\u0442\u0430\u0432\u043a\u0430\u0442\u0430 (DSN)<\/strong> \u0437\u0430 \u0441\u0432\u044a\u0440\u0437\u0430\u043d\u0438 \u0430\u043a\u0430\u0443\u043d\u0442\u0438 \u0432 MS365 \u0438 Gmail. \u0421\u0435\u0433\u0430 \u0449\u0435 \u043c\u043e\u0436\u0435\u0442\u0435 \u043f\u043e-\u043b\u0435\u0441\u043d\u043e \u0434\u0430 \u0440\u0430\u0437\u0431\u0435\u0440\u0435\u0442\u0435 \u0434\u0430\u043b\u0438 \u0432\u0430\u0448\u0438\u044f\u0442 \u0438\u043c\u0435\u0439\u043b \u0441\u044a\u0440\u0432\u044a\u0440 \u043f\u043e\u043b\u0443\u0447\u0430\u0432\u0430 DSN \u043f\u043e-\u043a\u044a\u0441\u043d\u043e \u0437\u0430 \u0438\u043c\u0435\u0439\u043b, \u043a\u043e\u0439\u0442\u043e \u043d\u0435 \u0435 \u0431\u0438\u043b \u0438\u0437\u043f\u0440\u0430\u0442\u0435\u043d. <\/li>\n\n\n\n<li><strong>\u0414\u0435\u0439\u0441\u0442\u0432\u0438\u044f \u0437\u0430 \u043c\u0430\u043a\u0440\u043e\u0441\u0438 \u0438 \u0430\u0432\u0442\u043e\u043c\u0430\u0442\u0438\u0437\u0430\u0446\u0438\u044f<\/strong> : \u041f\u0440\u0435\u043c\u0430\u0445\u0432\u0430\u043d\u0435 \u043d\u0430 \u0432\u0441\u0438\u0447\u043a\u0438 \u043f\u043e\u0441\u043b\u0435\u0434\u043e\u0432\u0430\u0442\u0435\u043b\u0438 \u043d\u0430 \u043f\u043e\u0442\u0440\u0435\u0431\u0438\u0442\u0435\u043b\u0438, \u043f\u0440\u0435\u043c\u0430\u0445\u0432\u0430\u043d\u0435 \u043d\u0430 \u0432\u0441\u0438\u0447\u043a\u0438 \u043f\u043e\u0441\u043b\u0435\u0434\u043e\u0432\u0430\u0442\u0435\u043b\u0438 \u043d\u0430 \u043a\u043b\u0438\u0435\u043d\u0442\u0438<\/li>\n<\/ul>\n\n<p class=\"wp-block-paragraph\">\u041f\u043b\u044e\u0441 \u0441\u0442\u043e\u0442\u0438\u0446\u0438 \u0434\u0440\u0443\u0433\u0438 \u043a\u043e\u0440\u0435\u043a\u0446\u0438\u0438 \u043d\u0430 \u0433\u0440\u0435\u0448\u043a\u0438, \u043f\u043e\u0434\u043e\u0431\u0440\u0435\u043d\u0438\u044f \u0438 \u043e\u043f\u0442\u0438\u043c\u0438\u0437\u0430\u0446\u0438\u0438.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u0418\u0437\u0434\u0430\u043d\u0438\u0435\u0442\u043e \u043d\u0430 OneDesk \u043e\u0442 \u043c\u0430\u0439 2026 \u0433. \u0432\u0435\u0447\u0435 \u0435 \u0434\u043e\u0441\u0442\u044a\u043f\u043d\u043e! \u0415\u0442\u043e \u043a\u0430\u043a\u0432\u043e \u0432\u044a\u0432\u0435\u0436\u0434\u0430 \u0442\u043e\u0432\u0430 \u0438\u0437\u0434\u0430\u043d\u0438\u0435: \u0426\u0435\u043d\u0442\u0440\u043e\u0432\u0435 \u0437\u0430 \u043f\u043e\u043c\u043e\u0449, \u043d\u0430\u0441\u043e\u0447\u0435\u043d\u0438 \u043a\u044a\u043c \u043a\u043b\u0438\u0435\u043d\u0442\u0438\u0442\u0435 &#8211; \u041a\u043e\u043b\u043a\u043e\u0442\u043e \u0438\u0441\u043a\u0430\u0442\u0435! (\u0431\u0435\u0442\u0430 \u0432\u0435\u0440\u0441\u0438\u044f) \u0421\u0435\u0433\u0430 \u0432 OneDesk \u043c\u043e\u0436\u0435\u0442\u0435 \u0434\u0430 \u0441\u044a\u0437\u0434\u0430\u0432\u0430\u0442\u0435 \u043c\u043d\u043e\u0436\u0435\u0441\u0442\u0432\u043e \u043f\u043e\u043c\u043e\u0449\u043d\u0438 \u0446\u0435\u043d\u0442\u0440\u043e\u0432\u0435, \u0432\u0441\u0435\u043a\u0438 \u0441 \u0440\u0430\u0437\u043b\u0438\u0447\u043d\u0438 \u043a\u043b\u0438\u0435\u043d\u0442\u0441\u043a\u0438 \u043f\u0440\u0438\u043b\u043e\u0436\u0435\u043d\u0438\u044f \u0438 \u043e\u0442\u0434\u0435\u043b\u043d\u0438 \u0434\u0436\u0430\u0434\u0436\u0438 \u0437\u0430 \u0443\u0435\u0431\u0441\u0430\u0439\u0442\u043e\u0432\u0435. \u0412\u0441\u0435\u043a\u0438 \u043f\u043e\u043c\u043e\u0449\u0435\u043d \u0446\u0435\u043d\u0442\u044a\u0440 \u0438\u043c\u0430 \u0441\u0432\u043e\u044f \u0441\u043e\u0431\u0441\u0442\u0432\u0435\u043d\u0430 \u0441\u0442\u0440\u0430\u043d\u0438\u0446\u0430 \u0437\u0430 \u0432\u0445\u043e\u0434 \u0438 [&hellip;]<\/p>\n","protected":false},"author":30,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"tpgb_global_settings":"","_crdt_document":"","inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[10406],"tags":[],"class_list":["post-302136","post","type-post","status-publish","format-standard","hentry","category-3---"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.6 (Yoast SEO v27.6) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>\u041a\u0430\u043a\u0432\u043e \u043d\u043e\u0432\u043e? OneDesk \u043c\u0430\u0439 2026 \u0433. | \u0411\u0435\u043b\u0435\u0436\u043a\u0438 \u0437\u0430 \u0438\u0437\u0434\u0430\u043d\u0438\u0435\u0442\u043e<\/title>\n<meta name=\"description\" content=\"\u041d\u043e\u0432\u043e \u0432 OneDesk \u043c\u0430\u0439 2026 \u0433. - \u041f\u043e\u043c\u043e\u0449\u0435\u043d \u0446\u0435\u043d\u0442\u044a\u0440, \u0443\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u0435 \u043d\u0430 \u0440\u0430\u0437\u0445\u043e\u0434\u0438\u0442\u0435, \u0442\u0430\u0431\u043b\u043e \u0437\u0430 \u0444\u0438\u043d\u0430\u043d\u0441\u043e\u0432\u0438 \u0434\u0430\u043d\u043d\u0438 \u0438 \u0434\u0440\u0443\u0433\u0438.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/onedesk.com\/bg\/new-may-26\/\" \/>\n<meta property=\"og:locale\" content=\"bg_BG\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"\u041a\u0430\u043a\u0432\u043e \u043d\u043e\u0432\u043e? OneDesk \u043c\u0430\u0439 2026 \u0433. | \u0411\u0435\u043b\u0435\u0436\u043a\u0438 \u0437\u0430 \u0438\u0437\u0434\u0430\u043d\u0438\u0435\u0442\u043e\" \/>\n<meta property=\"og:description\" content=\"\u041d\u043e\u0432\u043e \u0432 OneDesk \u043c\u0430\u0439 2026 \u0433. - \u041f\u043e\u043c\u043e\u0449\u0435\u043d \u0446\u0435\u043d\u0442\u044a\u0440, \u0443\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u0435 \u043d\u0430 \u0440\u0430\u0437\u0445\u043e\u0434\u0438\u0442\u0435, \u0442\u0430\u0431\u043b\u043e \u0437\u0430 \u0444\u0438\u043d\u0430\u043d\u0441\u043e\u0432\u0438 \u0434\u0430\u043d\u043d\u0438 \u0438 \u0434\u0440\u0443\u0433\u0438.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/onedesk.com\/bg\/new-may-26\/\" \/>\n<meta property=\"og:site_name\" content=\"OneDesk\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/OneDeskApp\" \/>\n<meta property=\"article:published_time\" content=\"2026-05-13T20:25:27+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-05-13T20:25:28+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/onedesk.com\/wp-content\/uploads\/2020\/04\/OneDesk-Logo.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1280\" \/>\n\t<meta property=\"og:image:height\" content=\"800\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Erin Richardson\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@OneDeskApp\" \/>\n<meta name=\"twitter:site\" content=\"@OneDeskApp\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Erin Richardson\" \/>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"\u041a\u0430\u043a\u0432\u043e \u043d\u043e\u0432\u043e? OneDesk \u043c\u0430\u0439 2026 \u0433. | \u0411\u0435\u043b\u0435\u0436\u043a\u0438 \u0437\u0430 \u0438\u0437\u0434\u0430\u043d\u0438\u0435\u0442\u043e","description":"\u041d\u043e\u0432\u043e \u0432 OneDesk \u043c\u0430\u0439 2026 \u0433. - \u041f\u043e\u043c\u043e\u0449\u0435\u043d \u0446\u0435\u043d\u0442\u044a\u0440, \u0443\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u0435 \u043d\u0430 \u0440\u0430\u0437\u0445\u043e\u0434\u0438\u0442\u0435, \u0442\u0430\u0431\u043b\u043e \u0437\u0430 \u0444\u0438\u043d\u0430\u043d\u0441\u043e\u0432\u0438 \u0434\u0430\u043d\u043d\u0438 \u0438 \u0434\u0440\u0443\u0433\u0438.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/onedesk.com\/bg\/new-may-26\/","og_locale":"bg_BG","og_type":"article","og_title":"\u041a\u0430\u043a\u0432\u043e \u043d\u043e\u0432\u043e? OneDesk \u043c\u0430\u0439 2026 \u0433. | \u0411\u0435\u043b\u0435\u0436\u043a\u0438 \u0437\u0430 \u0438\u0437\u0434\u0430\u043d\u0438\u0435\u0442\u043e","og_description":"\u041d\u043e\u0432\u043e \u0432 OneDesk \u043c\u0430\u0439 2026 \u0433. - \u041f\u043e\u043c\u043e\u0449\u0435\u043d \u0446\u0435\u043d\u0442\u044a\u0440, \u0443\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u0435 \u043d\u0430 \u0440\u0430\u0437\u0445\u043e\u0434\u0438\u0442\u0435, \u0442\u0430\u0431\u043b\u043e \u0437\u0430 \u0444\u0438\u043d\u0430\u043d\u0441\u043e\u0432\u0438 \u0434\u0430\u043d\u043d\u0438 \u0438 \u0434\u0440\u0443\u0433\u0438.","og_url":"https:\/\/onedesk.com\/bg\/new-may-26\/","og_site_name":"OneDesk","article_publisher":"https:\/\/www.facebook.com\/OneDeskApp","article_published_time":"2026-05-13T20:25:27+00:00","article_modified_time":"2026-05-13T20:25:28+00:00","og_image":[{"width":1280,"height":800,"url":"https:\/\/onedesk.com\/wp-content\/uploads\/2020\/04\/OneDesk-Logo.png","type":"image\/png"}],"author":"Erin Richardson","twitter_card":"summary_large_image","twitter_creator":"@OneDeskApp","twitter_site":"@OneDeskApp","twitter_misc":{"Written by":"Erin Richardson"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":["Article","BlogPosting"],"@id":"https:\/\/onedesk.com\/bg\/new-may-26\/#article","isPartOf":{"@id":"https:\/\/onedesk.com\/bg\/new-may-26\/"},"author":{"name":"Erin Richardson","@id":"https:\/\/onedesk.com\/bg\/#\/schema\/person\/b75cebf7ca07e33af758308c234c24ea"},"headline":"\u041a\u0430\u043a\u0432\u043e \u0435 \u043d\u043e\u0432\u043e\u0442\u043e \u0432 OneDesk \u043f\u0440\u0435\u0437 \u043c\u0430\u0439 2026 \u0433.","datePublished":"2026-05-13T20:25:27+00:00","dateModified":"2026-05-13T20:25:28+00:00","mainEntityOfPage":{"@id":"https:\/\/onedesk.com\/bg\/new-may-26\/"},"wordCount":600,"publisher":{"@id":"https:\/\/onedesk.com\/bg\/#organization"},"articleSection":["3. \u0411\u0435\u043b\u0435\u0436\u043a\u0438 \u043f\u043e \u0438\u0437\u0434\u0430\u043d\u0438\u0435\u0442\u043e"],"inLanguage":"bg-BG"},{"@type":"WebPage","@id":"https:\/\/onedesk.com\/bg\/new-may-26\/","url":"https:\/\/onedesk.com\/bg\/new-may-26\/","name":"\u041a\u0430\u043a\u0432\u043e \u043d\u043e\u0432\u043e? OneDesk \u043c\u0430\u0439 2026 \u0433. | \u0411\u0435\u043b\u0435\u0436\u043a\u0438 \u0437\u0430 \u0438\u0437\u0434\u0430\u043d\u0438\u0435\u0442\u043e","isPartOf":{"@id":"https:\/\/onedesk.com\/bg\/#website"},"datePublished":"2026-05-13T20:25:27+00:00","dateModified":"2026-05-13T20:25:28+00:00","description":"\u041d\u043e\u0432\u043e \u0432 OneDesk \u043c\u0430\u0439 2026 \u0433. - \u041f\u043e\u043c\u043e\u0449\u0435\u043d \u0446\u0435\u043d\u0442\u044a\u0440, \u0443\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u0435 \u043d\u0430 \u0440\u0430\u0437\u0445\u043e\u0434\u0438\u0442\u0435, \u0442\u0430\u0431\u043b\u043e \u0437\u0430 \u0444\u0438\u043d\u0430\u043d\u0441\u043e\u0432\u0438 \u0434\u0430\u043d\u043d\u0438 \u0438 \u0434\u0440\u0443\u0433\u0438.","inLanguage":"bg-BG","potentialAction":[{"@type":"ReadAction","target":["https:\/\/onedesk.com\/bg\/new-may-26\/"]}]},{"@type":"WebSite","@id":"https:\/\/onedesk.com\/bg\/#website","url":"https:\/\/onedesk.com\/bg\/","name":"OneDesk","description":"Project Management &amp; Helpdesk Software","publisher":{"@id":"https:\/\/onedesk.com\/bg\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/onedesk.com\/bg\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"bg-BG"},{"@type":"Organization","@id":"https:\/\/onedesk.com\/bg\/#organization","name":"OneDesk","url":"https:\/\/onedesk.com\/bg\/","logo":{"@type":"ImageObject","inLanguage":"bg-BG","@id":"https:\/\/onedesk.com\/bg\/#\/schema\/logo\/image\/","url":"https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/white-logo-small.png","contentUrl":"https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/white-logo-small.png","width":207,"height":40,"caption":"OneDesk"},"image":{"@id":"https:\/\/onedesk.com\/bg\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/OneDeskApp","https:\/\/x.com\/OneDeskApp","https:\/\/www.instagram.com\/onedeskapp\/","https:\/\/www.linkedin.com\/company\/onedesk-inc-1","https:\/\/www.pinterest.com\/onedesk\/","https:\/\/www.youtube.com\/user\/OneDeskApp"]},{"@type":"Person","@id":"https:\/\/onedesk.com\/bg\/#\/schema\/person\/b75cebf7ca07e33af758308c234c24ea","name":"Erin Richardson","image":{"@type":"ImageObject","inLanguage":"bg-BG","@id":"https:\/\/secure.gravatar.com\/avatar\/5b43ac2756efc1d5aa46746163fa71ceee43f42a78652ebc70940d512d77cba0?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/5b43ac2756efc1d5aa46746163fa71ceee43f42a78652ebc70940d512d77cba0?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/5b43ac2756efc1d5aa46746163fa71ceee43f42a78652ebc70940d512d77cba0?s=96&d=mm&r=g","caption":"Erin Richardson"},"url":"https:\/\/onedesk.com\/bg\/author\/erin-richardsononedesk-com\/"}]}},"jetpack_featured_media_url":"","tpgb_featured_images":null,"tpgb_post_meta_info":{"get_date":"May 13, 2026","get_modified_date":"May 13, 2026","category_list":{"category":[{"term_id":10406,"name":"3. \u0411\u0435\u043b\u0435\u0436\u043a\u0438 \u043f\u043e \u0438\u0437\u0434\u0430\u043d\u0438\u0435\u0442\u043e","slug":"3-%d0%b1%d0%b5%d0%bb%d0%b5%d0%b6%d0%ba%d0%b8-%d0%bf%d0%be-%d0%b8%d0%b7%d0%b4%d0%b0%d0%bd%d0%b8%d0%b5%d1%82%d0%be","term_group":0,"term_taxonomy_id":10406,"taxonomy":"category","description":"","parent":0,"count":6,"filter":"raw","term_order":"0"}],"post_tag":false,"post_format":false},"author_name":"Erin Richardson","author_url":"https:\/\/onedesk.com\/bg\/author\/erin-richardsononedesk-com\/","author_email":"erin.richardson@onedesk.com","author_website":"","author_description":"","author_facebook":"","author_twitter":"","author_instagram":"","author_role":["administrator"],"author_firstname":"Erin","author_lastname":"Richardson","user_login":"erin.richardson@onedesk.com","author_avatar":"<img alt='' src='https:\/\/secure.gravatar.com\/avatar\/5b43ac2756efc1d5aa46746163fa71ceee43f42a78652ebc70940d512d77cba0?s=200&#038;d=mm&#038;r=g' srcset='https:\/\/secure.gravatar.com\/avatar\/5b43ac2756efc1d5aa46746163fa71ceee43f42a78652ebc70940d512d77cba0?s=400&#038;d=mm&#038;r=g 2x' class='avatar avatar-200 photo' height='200' width='200' decoding='async'\/>","author_avatar_url":"https:\/\/secure.gravatar.com\/avatar\/5b43ac2756efc1d5aa46746163fa71ceee43f42a78652ebc70940d512d77cba0?s=96&d=mm&r=g","comment_count":0,"post_likes":0,"post_views":0},"tpgb_post_category":{"category":"<a href=\"https:\/\/onedesk.com\/bg\/category\/3-%d0%b1%d0%b5%d0%bb%d0%b5%d0%b6%d0%ba%d0%b8-%d0%bf%d0%be-%d0%b8%d0%b7%d0%b4%d0%b0%d0%bd%d0%b8%d0%b5%d1%82%d0%be\/\" alt=\"3. \u0411\u0435\u043b\u0435\u0436\u043a\u0438 \u043f\u043e \u0438\u0437\u0434\u0430\u043d\u0438\u0435\u0442\u043e\"  class=\"category-3-%d0%b1%d0%b5%d0%bb%d0%b5%d0%b6%d0%ba%d0%b8-%d0%bf%d0%be-%d0%b8%d0%b7%d0%b4%d0%b0%d0%bd%d0%b8%d0%b5%d1%82%d0%be\">3. \u0411\u0435\u043b\u0435\u0436\u043a\u0438 \u043f\u043e \u0438\u0437\u0434\u0430\u043d\u0438\u0435\u0442\u043e<\/a> "},"jetpack_shortlink":"https:\/\/wp.me\/pfpPaI-1gBa","amp_enabled":true,"_links":{"self":[{"href":"https:\/\/onedesk.com\/bg\/wp-json\/wp\/v2\/posts\/302136","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/onedesk.com\/bg\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/onedesk.com\/bg\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/onedesk.com\/bg\/wp-json\/wp\/v2\/users\/30"}],"replies":[{"embeddable":true,"href":"https:\/\/onedesk.com\/bg\/wp-json\/wp\/v2\/comments?post=302136"}],"version-history":[{"count":1,"href":"https:\/\/onedesk.com\/bg\/wp-json\/wp\/v2\/posts\/302136\/revisions"}],"predecessor-version":[{"id":302145,"href":"https:\/\/onedesk.com\/bg\/wp-json\/wp\/v2\/posts\/302136\/revisions\/302145"}],"wp:attachment":[{"href":"https:\/\/onedesk.com\/bg\/wp-json\/wp\/v2\/media?parent=302136"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/onedesk.com\/bg\/wp-json\/wp\/v2\/categories?post=302136"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/onedesk.com\/bg\/wp-json\/wp\/v2\/tags?post=302136"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}