9. Business Solutions Articles – OneDesk Software

Mobile project management is the next big thing

Why your organization needs mobile project management Here are 3 ways that mobile integrations can directly enhance the project management experience: 1. Promotes the sharing of critical project-related information: Many mobile project management features are designed to enable project teams to be instantly notified of any changes made to the status of a project, as […]

Mobile project management is the next big thing More

Writing a Software Requirements Specification Document

Updated: 19/12/2019 What is a Software Requirements Specification Document? Many developers choose to work with a software requirements specification document (also known simply as a Software Requirements Document) as it typically contains the following: – A complete description of the software’s purpose and functionality – Details as to how the software will perform in terms

Writing a Software Requirements Specification Document More

Creative Brainstorming Techniques: Innovate Now

Today’s most successful and innovative companies know that good product ideas don’t just suddenly appear. In order to pinpoint that “good” idea, you must explore many different ideas and compare them all. Hence, every company should encourage their team members to think outside the box and come up with creative ideas. However, many will be

Creative Brainstorming Techniques: Innovate Now More

Building Business Relationships: Show Customers Some Love

Ah, Valentine’s Day – the day where millions of people worldwide take the time to show their significant others how much they value their relationship. On Valentine’s Day, couples do their best to make sure their other half feels appreciated and make it a goal to make the day as relaxing, stress-free, and love-filled as

Building Business Relationships: Show Customers Some Love More

Gathering actionable customer feedback

Gathering actionable customer feedback in real-time Collecting customer feedback is only half the battle and can be ineffective if not done properly. The secret to gathering actioanble customer feedback is real-time communication. This is an extremely valuable tool because you can directly tap into your customer’s insight right at the point of contact. So listen

Gathering actionable customer feedback More

Access Control Options in OneDesk: Roles and Permissions

This article is outdated. Please see: User Permissions or the Video Guide: Project Roles & User Permissions OneDesk’s access control options allow you to assign roles to users and set permissions as to what they can and can’t do within the system. All roles and permissions in OneDesk are pre-set. Even though you can’t create

Access Control Options in OneDesk: Roles and Permissions More

Client engagement strategy for 2014

A client engagement strategy should be at the top of every companies new year’s resolution list. I recently read a great article by Gil Cattelain clearly highlights this issue. states that “…a recent study by Korn/Ferry International indicates that customer engagement is now the top marketing concern for 52 percent of CMOs. She also emphasiszes

Client engagement strategy for 2014 More

Scroll to Top