There are many things that make a product successful. The quality of the product, customer demand, and market position are all things that every company knows they should focus on in order for their product to be successful. One thing that companies often overlook, is that the product launch also contributes to a product’s success. […]
Product Launching Process Tips More
Measuring expectations is the key to retaining existing customers It is well known that customer satisfaction is measured by whether or not a company meets or exceeds customer’s expectations. We also know that the achievement of high levels of customer satisfaction leads to increased customer loyalty and customer retention. The question is: How do you
Retaining existing customers: The key to success More
Picture this scenario: A new project begins and you and your team are off to a good start. Resources have been planned, assignments have been assigned, deadlines have been set, and everyone’s ready to work. All of the sudden, the project changes and you find yourself reorganizing everything. With efficient teamwork, most obstacles can be
Integrating New Team Members Into Projects More
4 customer service trends for 2013 At the beginning of this year, business analysts and marketing professionals made their best predictions of customer service trends for 2013. Now that we are fast approaching this year’s end (shocking, isn’t it?), let us revisit these customer service statistics and predictions. According to a report published earlier this
Customer service trends for 2013: Revisited More
For teams who are looking for an alternative to Microsoft Project, OneDesk offers a unique solution. OneDesk Project Management was designed to cater the needs of teams who wish to work on MS project files collaboratively. Simply import your .mpp or .mpt files into OneDesk. Then, you’ll be able to share them with your team
Microsoft Project Alternative: OneDesk Project Management More
One of the most common questions we get is “What makes OneDesk unique?” Since OneDesk is a suite of applications, there are several features that are unique to our software. Here are the top ones. OneDesk’s Most Unique Software Features Seamless integration All of OneDesk’s applications are connected, which makes for seamless integration. How? Information
What Makes OneDesk Unique Software? More
Without requirements, It’s hard to build the right product. Hence the requirements gathering, or “elicitation” process needs to be as complete as possible. In order to gather requirements from a multitude of sources, different approaches and techniques must be applied. Here are some of our favorite requirements gathering techniques: Hold facilitated requirements gathering sessions Bring
5 Clever Requirements Gathering Techniques More
Have no fear, the scrum master is here! Introducing a new methodology to different project teams can be scary, right? Let’s face it, not every individual is going to start out with the right set of qualities needed to become a great Scrum Master. Time, training and experience all play a part in helping the
Scrum doesn’t have to be scary! More
In order to come up with innovative ideas, creativity is essential. Therefore, companies should focus on stimulating creativity in your workplace. Recognizing that many organizations don’t know where to start when it comes to helping their team boost their creativity, we decided to provide a few tips. 4 tips to Stimulating Creativity Tell your team
Stimulating Creativity in The Workplace More
It’s Halloween season, and that’s the perfect time to get that crystal ball out and look into the future of your business. If the prospects seem seem a bit gloomy, it might be a good idea to draw those tarot cards and start reading your customers’ minds. The key to driving customer satisfaction and loyalty
Think Like a Customer and Brighten Your Future More