4. Industry Applications

How a non-profit uses OneDesk to manage their customer communications

This article is part of an ongoing series where I discuss how a particular customer in a specific industry uses OneDesk. Although non-profit organizations aren’t generally seen as businesses or companies, that does not negate the fact that the teams making up the organization must communicate with customers. As with any work, these communications need […]

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Microsoft Solutions Provider uses OneDesk

This article is part of an ongoing series where I discuss how a particular customer in a specific industry uses OneDesk. At OneDesk, we offer clients flexibility so they can integrate sound project management processes into their existing systems, whether they focus on support or project work. One of our clients came to us wanting

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How professional services organizations use OneDesk to manage their projects and stay on track

This article is part of an ongoing series where I discuss how a particular customer in a specific industry uses OneDesk. When your team is responsible for a multitude of customers, you need to ensure your clients’ needs are met at all times. It’s inevitable that systems and products face issues from time to time,

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