Cooperatives, also known as co-ops, are businesses owned by a group of people who are united in their needs and goals. Because co-ops are run by a committee, they often are focused on serving their local community. This sense of shared ownership ensures an eye is kept towards upkeep and safety in each of the […]
How a local Co-op uses OneDesk to manage maintenance at its retail locations More
In well-established industries, it is not uncommon to see companies sticking to their old and familiar ways of management. For the distribution and supply of raw materials, this is no exception. However, as companies move more and more of their business online, it follows that a certain amount of modernization needs to be undertaken. It
How a materials distributor uses OneDesk to manage IT projects More
The world of consumer packaged goods is one that moves quickly. Companies that sell consumer packaged goods (CPG) have to constantly develop new products and get them into the hands of consumers at a regular rate. These products include non-durable goods such as food, toiletries, and other consumables. Because CPGs have generally short lifespans, that
A Consumer Package Goods (CPG) supplier uses OneDesk to manage it’s creative workflow More
Our client is a large telecommunications services company based in the United States. Over the years, they have grown, but have pinpointed one product in particular that they need help with managing. As leads come in from their sales force, these potential constomers enter their system. Account managers are brought in to nail down the
There comes a time in every small-to-medium business’s lifetime that HR needs to be considered for the company’s well-being. Many businesses these days are looking to external firms to handle their HR for them. For these companies that offer consultative HR services for multiple customers, it becomes crucial that work is tracked accurately with an
How one company uses OneDesk to offer external HR services More
This article is part of an ongoing series where I discuss how a particular customer in a specific industry uses OneDesk. With the rising popularity of cryptocurrency and blockchain, financial technologies are in high demand. Whether it’s peer-to-peer lending, robo-advisors, building a platform for a bank’s services, or just implementing a payment system, financial technology
This article is part of an ongoing series where I discuss how a particular customer in a specific industry uses OneDesk. When we think about educational institutions, we often don’t consider all of the processes and machinations needed to keep that system running across all of the different faculties and departments. As competitive as it
How a major college uses OneDesk to manage ticketing for multiple internal departments More
This article is part of an ongoing series where I discuss how a particular customer in a specific industry uses OneDesk. As our lives get progressively more and more entrenched in cyberspace, we see the rise of cyber security firms intent on looking out for our online well-being. These companies can be based anywhere in
This article is part of an ongoing series where I discuss how a particular customer in a specific industry uses OneDesk. For many companies, it can be tough building tools that are tailored to meet their specific needs. Without an in-house development team, these companies turn to external teams and companies for solutions. Filling this
How one software services company uses OneDesk to cover their business workflow More
This article is part of an ongoing series where I discuss how a particular customer in a specific industry uses OneDesk. When it comes to tracking work, there are no limits as to what kind of organization would find OneDesk useful. One client came to us looking for a solution to multiple problems: service desk,