7. Project Management Lab

This article is part of an ongoing series where I discuss how a particular customer in a specific industry uses OneDesk. When it comes to tracking work, there are no limits as to what kind of organization would find OneDesk useful. One client came to us looking for a solution to multiple problems: service desk,

This article is part of an ongoing series where I discuss how a particular customer in a specific industry uses OneDesk. Whether you’re a one-person development team in a larger company or one of several developers in a development-focused workshop, you need to consider how to track your work in a meaningful way. It doesn’t

This article is part of an ongoing series where I discuss how a particular customer in a specific industry uses OneDesk. Although non-profit organizations aren’t generally seen as businesses or companies, that does not negate the fact that the teams making up the organization must communicate with customers. As with any work, these communications need

This article is part of an ongoing series where I discuss how a particular customer in a specific industry uses OneDesk. At OneDesk, we offer clients flexibility so they can integrate sound project management processes into their existing systems, whether they focus on support or project work. One of our clients came to us wanting