Customer Service Quotes: Our Top 15

Kim Chan

11 years ago

We’ve said it across our blogs, in our demos, and during our webinars – great customer service is the key to a successful business. As the business world becomes more and more competitive, there is no excuse to not deliver exceptional customer service. To prove our point, as well as to entertain you, we’ve put together a collection of our favorite customer service quotes.

15 Inspiring Customer Service Quotes

“The best way to find yourself is to lose yourself in the service of others.”
– Mahatma Gandhi

“One of the deep secrets of life is that all that is really worth doing is what we do for others.”
– Lewis Carroll

“If you do build a great experience, customers tell each other about that. Word of mouth is very powerful.”
– Jeff Bezos, Amazon

“There is a spiritual aspect to our lives – when we give we receive – when a business does something good for somebody, that somebody feels good about them!”
– Ben Cohen, Ben & Jerry’s

“Every client you keep, is one less that you need to find.”
– Nigel Sanders

“A man without a smiling face must not open a shop.”
– Chinese proverb

“One customer well taken care of could be more valuable than $10,000 worth of advertising.”
– Jim Rohn, Entrepreneur and Motivational Speaker

“Get closer than ever to your customers. So close that you tell them what they need well before they realize it themselves.”
– Steve Jobs, Apple

“The best customer service is if the customer doesn’t need to call you, doesn’t need to talk to you. It just works.”
– Jeff Bezos, Amazon

“Great entrepreneurs are often great listeners and they can spot patterns and pick up on small details in customer stories.”
– Alexander Osterwalder, Business Model Foundry

“Your best customers leave quite an impression. Do the same, and they won’t leave at all.”
– SAP Ad

“There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.”
– Sam Walton, Founder of Wal-Mart

“Only a life lived in the service to others is worth living.”
– Albert Einstein

“The longer you wait, the harder it is to produce outstanding customer service.”
– William H. Davidow, Silicon Valley engineer, marketing executive, author and venture capitalist

“If you work just for money, you’ll never make it, but if you love what you’re doing and you always put the customer first, success will be yours.”
– Ray Kroc, Founder of McDonald’s

And a Few Fun Customer Service Quotes…

“In the world of Internet Customer Service, it’s important to remember your competitor is only one mouse click away. “
– Doug Warner

“If it wasn’t for my excellent customer service skills, I would have smashed half of the rude arrogant people that come into work. “
– Unknown

“Always do what is best for your customer…if the business doesn’t agree…start looking for a new place to provide excellent customer service.”
– Unknown

(This one might be ‘pushing’ it)

“I ain’t saying the customer service in my bank is bad, but when I went in the other day and asked the clerk to check my balance…she leaned over and pushed me.”
– Unknown

Do you have any favorite customer service quotes? We would for you to share them with us!