{"id":125610,"date":"2021-08-25T13:08:43","date_gmt":"2021-08-25T13:08:43","guid":{"rendered":"https:\/\/onedesk.com\/videos\/onedesk-get-started-live-chat-support\/"},"modified":"2022-06-07T20:27:51","modified_gmt":"2022-06-07T20:27:51","slug":"onedesk-kom-i-gang-live-chat-support","status":"publish","type":"aiovg_videos","link":"https:\/\/onedesk.com\/da\/videoer\/onedesk-kom-i-gang-live-chat-support\/","title":{"rendered":"OneDesk &#8211; Kom godt i gang: Live Chat Support"},"content":{"rendered":"<h2>Afskrift:<\/h2>\n<p>Du kan bruge OneDesks live chat-supportfunktion til at yde realtidssupport til dine kunder. Du kan nemt tilf\u00f8je chat-widgetten til din hjemmeside. Dine kunder kan endda inds\u00e6tte billeder eller vedh\u00e6fte dokumenter til deres beskeder. Alle beskeder, de sender til dig, vises i &#8216;messenger&#8217;-applikationen i OneDesk, hvor du kan svare og oprette billetter fra disse samtaler.<\/p>\n<p>Du kan tilpasse mange ting om din live chat messenger. For at f\u00e5 adgang til nogle af disse tilpasningsmuligheder skal du navigere til den administrative sektion.<br \/>\nUnder Flere applikationer-ikonet nederst til venstre, v\u00e6lg tandhjulsikonet. Klik p\u00e5 Firmapr\u00e6ferencer, hvor du kan \u00e6ndre bot-avatar og navn. Denne bot reagerer p\u00e5 dine kunder baseret p\u00e5 triggere, du har angivet.<\/p>\n<p>I Messenger-applikationen kan du \u00e6ndre den m\u00e5de, din livechat-messenger ser ud, s\u00e5 den passer til din organisations branding. Du kan ogs\u00e5 redigere offlinebeskeder, tilpasse online- og offlinehilsener og meget mere.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Afskrift: Du kan bruge OneDesks live chat-supportfunktion til at yde realtidssupport til dine kunder. Du kan nemt tilf\u00f8je chat-widgetten til din hjemmeside. Dine kunder kan endda inds\u00e6tte billeder eller vedh\u00e6fte dokumenter til deres beskeder. Alle beskeder, de sender til dig, vises i &#8216;messenger&#8217;-applikationen i OneDesk, hvor du kan svare og oprette billetter fra disse samtaler. [&hellip;]<\/p>\n","protected":false},"author":27,"comment_status":"closed","ping_status":"closed","template":"","meta":{"tpgb_global_settings":"","inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}}},"aiovg_categories":[9831,9851],"aiovg_tags":[],"class_list":["post-125610","aiovg_videos","type-aiovg_videos","status-publish","has-post-thumbnail","hentry","aiovg_categories-01-helpdesk-da","aiovg_categories-08-kunde-apps"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.8 (Yoast SEO v27.9) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Live Chat Support | Kom godt i gang | OneDesk HelpDesk Software App<\/title>\n<meta name=\"description\" content=\"OneDesk inkluderer live chat support. Support kunder i realtid. Kunder kan stille sp\u00f8rgsm\u00e5l og inkludere vedh\u00e6ftede filer, n\u00e5r de sender beskeder til dig.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/onedesk.com\/da\/videoer\/onedesk-kom-i-gang-live-chat-support\/\" \/>\n<meta property=\"og:locale\" content=\"da_DK\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Live Chat Support | Kom godt i gang | OneDesk HelpDesk Software App\" \/>\n<meta property=\"og:description\" content=\"OneDesk inkluderer live chat support. Support kunder i realtid. Kunder kan stille sp\u00f8rgsm\u00e5l og inkludere vedh\u00e6ftede filer, n\u00e5r de sender beskeder til dig.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/onedesk.com\/da\/videoer\/onedesk-kom-i-gang-live-chat-support\/\" \/>\n<meta property=\"og:site_name\" content=\"OneDesk\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/OneDeskApp\" \/>\n<meta property=\"article:modified_time\" content=\"2022-06-07T20:27:51+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/onedesk.com\/wp-content\/uploads\/2020\/04\/OneDesk-Logo.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1280\" \/>\n\t<meta property=\"og:image:height\" content=\"800\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@OneDeskApp\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Live Chat Support | Kom godt i gang | OneDesk HelpDesk Software App","description":"OneDesk inkluderer live chat support. Support kunder i realtid. Kunder kan stille sp\u00f8rgsm\u00e5l og inkludere vedh\u00e6ftede filer, n\u00e5r de sender beskeder til dig.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/onedesk.com\/da\/videoer\/onedesk-kom-i-gang-live-chat-support\/","og_locale":"da_DK","og_type":"article","og_title":"Live Chat Support | Kom godt i gang | OneDesk HelpDesk Software App","og_description":"OneDesk inkluderer live chat support. Support kunder i realtid. Kunder kan stille sp\u00f8rgsm\u00e5l og inkludere vedh\u00e6ftede filer, n\u00e5r de sender beskeder til dig.","og_url":"https:\/\/onedesk.com\/da\/videoer\/onedesk-kom-i-gang-live-chat-support\/","og_site_name":"OneDesk","article_publisher":"https:\/\/www.facebook.com\/OneDeskApp","article_modified_time":"2022-06-07T20:27:51+00:00","og_image":[{"width":1280,"height":800,"url":"https:\/\/onedesk.com\/wp-content\/uploads\/2020\/04\/OneDesk-Logo.png","type":"image\/png"}],"twitter_card":"summary_large_image","twitter_site":"@OneDeskApp","twitter_misc":{"Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/onedesk.com\/da\/videoer\/onedesk-kom-i-gang-live-chat-support\/","url":"https:\/\/onedesk.com\/da\/videoer\/onedesk-kom-i-gang-live-chat-support\/","name":"Live Chat Support | Kom godt i gang | OneDesk HelpDesk Software App","isPartOf":{"@id":"https:\/\/onedesk.com\/da\/#website"},"datePublished":"2021-08-25T13:08:43+00:00","dateModified":"2022-06-07T20:27:51+00:00","description":"OneDesk inkluderer live chat support. Support kunder i realtid. Kunder kan stille sp\u00f8rgsm\u00e5l og inkludere vedh\u00e6ftede filer, n\u00e5r de sender beskeder til dig.","breadcrumb":{"@id":"https:\/\/onedesk.com\/da\/videoer\/onedesk-kom-i-gang-live-chat-support\/#breadcrumb"},"inLanguage":"da-DK","potentialAction":[{"@type":"ReadAction","target":["https:\/\/onedesk.com\/da\/videoer\/onedesk-kom-i-gang-live-chat-support\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/onedesk.com\/da\/videoer\/onedesk-kom-i-gang-live-chat-support\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Videos","item":"https:\/\/onedesk.com\/da\/videoer\/"},{"@type":"ListItem","position":2,"name":"OneDesk &#8211; Kom godt i gang: Live Chat Support"}]},{"@type":"WebSite","@id":"https:\/\/onedesk.com\/da\/#website","url":"https:\/\/onedesk.com\/da\/","name":"OneDesk","description":"Projektledelse og Helpdesk -software","publisher":{"@id":"https:\/\/onedesk.com\/da\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/onedesk.com\/da\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"da-DK"},{"@type":"Organization","@id":"https:\/\/onedesk.com\/da\/#organization","name":"OneDesk","url":"https:\/\/onedesk.com\/da\/","logo":{"@type":"ImageObject","inLanguage":"da-DK","@id":"https:\/\/onedesk.com\/da\/#\/schema\/logo\/image\/","url":"https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/white-logo-small.png","contentUrl":"https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/white-logo-small.png","width":207,"height":40,"caption":"OneDesk"},"image":{"@id":"https:\/\/onedesk.com\/da\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/OneDeskApp","https:\/\/x.com\/OneDeskApp","https:\/\/www.instagram.com\/onedeskapp\/","https:\/\/www.linkedin.com\/company\/onedesk-inc-1","https:\/\/www.pinterest.com\/onedesk\/","https:\/\/www.youtube.com\/user\/OneDeskApp"],"description":"OneDesk is a work management app for managing customer \/ end-user support, projects, and financials.","email":"support@onedesk.com","telephone":"1-855-663-3375","numberOfEmployees":{"@type":"QuantitativeValue","minValue":"11","maxValue":"50"}}]}},"tpgb_featured_images":{"default":"https:\/\/onedesk.com\/wp-content\/plugins\/the-plus-addons-for-block-editor\/assets\/images\/tpgb-placeholder.jpg"},"tpgb_post_meta_info":{"get_date":"August 25, 2021","get_modified_date":"June 7, 2022","category_list":{"aiovg_categories":[{"term_id":9831,"name":"01. HelpDesk","slug":"01-helpdesk-da","term_group":0,"term_taxonomy_id":9831,"taxonomy":"aiovg_categories","description":"En samling videoer til at komme i gang med at bruge OneDesk's helpdesk -funktioner.","parent":10079,"count":32,"filter":"raw","term_order":"0"},{"term_id":9851,"name":"08. Kunde -apps","slug":"08-kunde-apps","term_group":0,"term_taxonomy_id":9851,"taxonomy":"aiovg_categories","description":"En samling videoer til at komme i gang med at bruge OneDesk's kunde -apps.","parent":10079,"count":7,"filter":"raw","term_order":"0"}],"aiovg_tags":false},"author_name":"Sabrin Yusef","author_url":"https:\/\/onedesk.com\/da\/author\/sarbin-yusef\/","author_email":"sabrin.yusef@onedesk.com","author_website":"","author_description":"","author_facebook":"","author_twitter":"","author_instagram":"","author_role":["customer"],"author_firstname":"Sabrin","author_lastname":"Yusef","user_login":"sarbin.yusef","author_avatar":"<img alt='' src='https:\/\/secure.gravatar.com\/avatar\/1f20332b0900369c93c9c272e03885bde073bf214b3dd3eb4bea569a45bea588?s=200&#038;d=mm&#038;r=g' srcset='https:\/\/secure.gravatar.com\/avatar\/1f20332b0900369c93c9c272e03885bde073bf214b3dd3eb4bea569a45bea588?s=400&#038;d=mm&#038;r=g 2x' class='avatar avatar-200 photo' height='200' width='200' decoding='async'\/>","author_avatar_url":"https:\/\/secure.gravatar.com\/avatar\/1f20332b0900369c93c9c272e03885bde073bf214b3dd3eb4bea569a45bea588?s=96&d=mm&r=g","comment_count":0,"post_likes":0,"post_views":0},"tpgb_post_category":{"aiovg_categories":"<a href=\"https:\/\/onedesk.com\/video-category\/01-helpdesk-da\/\" alt=\"01. HelpDesk\"  class=\"aiovg_categories-01-helpdesk-da\">01. HelpDesk<\/a> <a href=\"https:\/\/onedesk.com\/video-category\/08-kunde-apps\/\" alt=\"08. Kunde -apps\"  class=\"aiovg_categories-08-kunde-apps\">08. Kunde -apps<\/a> "},"_links":{"self":[{"href":"https:\/\/onedesk.com\/da\/wp-json\/wp\/v2\/aiovg_videos\/125610","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/onedesk.com\/da\/wp-json\/wp\/v2\/aiovg_videos"}],"about":[{"href":"https:\/\/onedesk.com\/da\/wp-json\/wp\/v2\/types\/aiovg_videos"}],"author":[{"embeddable":true,"href":"https:\/\/onedesk.com\/da\/wp-json\/wp\/v2\/users\/27"}],"replies":[{"embeddable":true,"href":"https:\/\/onedesk.com\/da\/wp-json\/wp\/v2\/comments?post=125610"}],"wp:attachment":[{"href":"https:\/\/onedesk.com\/da\/wp-json\/wp\/v2\/media?parent=125610"}],"wp:term":[{"taxonomy":"aiovg_categories","embeddable":true,"href":"https:\/\/onedesk.com\/da\/wp-json\/wp\/v2\/aiovg_categories?post=125610"},{"taxonomy":"aiovg_tags","embeddable":true,"href":"https:\/\/onedesk.com\/da\/wp-json\/wp\/v2\/aiovg_tags?post=125610"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}