{"id":125687,"date":"2021-08-25T13:41:15","date_gmt":"2021-08-25T13:41:15","guid":{"rendered":"https:\/\/onedesk.com\/videos\/onedesk-get-started-webforms\/"},"modified":"2021-12-20T19:01:36","modified_gmt":"2021-12-20T19:01:36","slug":"onedesk-kom-i-gang-webformularer","status":"publish","type":"aiovg_videos","link":"https:\/\/onedesk.com\/da\/videoer\/onedesk-kom-i-gang-webformularer\/","title":{"rendered":"OneDesk – Kom godt i gang: Webformularer"},"content":{"rendered":"

Afskrift:<\/h2>\n

Webformularer er formularer til indsendelse af kundeanmodninger, som giver dine kunder mulighed for at indsende enhver billet eller opgavetype, som du tillader dem. Disse webformularer kan indlejres p\u00e5 individuelle websider, i Webforms-appen eller p\u00e5 din kundeportal. <\/p>\n

For at oprette en ny webformular skal du klikke p\u00e5 ikonet Flere applikationer, navigere til dine administrationsindstillinger og derefter v\u00e6lge Webformularer. \u00d8verst kan du bestemme, om kunder skal v\u00e6re logget ind for at kunne indsende nye varer til dig eller tillade anonyme bes\u00f8gende at sende vedh\u00e6ftede filer med deres anmodninger. <\/p>\n

Fra rullemenuen finder du alle dine aktiverede billet- og opgavetyper, som du kan oprette en webformular til. V\u00e6lg en type billet eller opgave, og klik derefter p\u00e5 Opret webformular.<\/p>\n

I webformularkonfigurationssektionen kan du bestemme, om du \u00f8nsker, at webformularen skal v\u00e6re tilg\u00e6ngelig fra en kundeportal, og du kan \u00e6ndre webformularens titel og undertitel. Nederst kan du tilf\u00f8je andre egenskaber til formularen, oprette brugerdefinerede felter, g\u00f8re bestemte felter obligatoriske og mere. <\/p>\n

\u00d8verst i konfigurationssektionen finder du en forh\u00e5ndsvisningsknap. Ved at klikke p\u00e5 den kan du se, hvordan webformularen ville se ud for dine kunder.<\/p>\n","protected":false},"excerpt":{"rendered":"

Afskrift: Webformularer er formularer til indsendelse af kundeanmodninger, som giver dine kunder mulighed for at indsende enhver billet eller opgavetype, som du tillader dem. Disse webformularer kan indlejres p\u00e5 individuelle websider, i Webforms-appen eller p\u00e5 din kundeportal. For at oprette en ny webformular skal du klikke p\u00e5 ikonet Flere applikationer, navigere til dine administrationsindstillinger og […]<\/p>\n","protected":false},"author":27,"comment_status":"closed","ping_status":"closed","template":"","meta":{"tpgb_global_settings":"","_crdt_document":"","inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center 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