{"id":153536,"date":"2021-12-17T18:37:24","date_gmt":"2021-12-17T18:37:24","guid":{"rendered":"https:\/\/onedesk.com\/videos\/onedesk-kom-igang-auto-triage-kundeanmodninger\/"},"modified":"2021-12-20T19:53:50","modified_gmt":"2021-12-20T19:53:50","slug":"onedesk-kom-igang-auto-triage-kundeanmodninger","status":"publish","type":"aiovg_videos","link":"https:\/\/onedesk.com\/da\/videoer\/onedesk-kom-igang-auto-triage-kundeanmodninger\/","title":{"rendered":"OneDesk &#8211; Kom godt i gang: Auto-Triage kundeanmodninger"},"content":{"rendered":"<h2>Afskrift:<\/h2>\n<p>OneDesk hj\u00e6lper dig med at autotriage indg\u00e5ende kundeanmodninger. Du kan oprette workflow-automatiseringer, der kan handle, n\u00e5r en kundeanmodning er modtaget. <\/p>\n<p>For at kunne oprette disse automatiseringer skal du f\u00f8rst navigere til Kundeapplikationen ved at klikke p\u00e5 Flere applikationer nederst og derefter klikke p\u00e5 Kundeappen. Her finder du dine individuelle kunder grupperet under deres respektive organisationer. <\/p>\n<p>Dobbeltklik p\u00e5 en virksomhedsorganisation. Jeg vil v\u00e6lge Orwell her. I organisationens detaljepanel vil du se, at du kan rute nye kunde\u00f8nsker ved hj\u00e6lp af workflowautomatiseringer. <\/p>\n<p>For at g\u00f8re dette skal du klikke p\u00e5 &#8217;tilf\u00f8j routinghandling&#8217; i slutningen af automatiseringsreglen. I pop op-vinduet kan du tilf\u00f8je en eller flere handlinger, der vil blive udf\u00f8rt, n\u00e5r en ny anmodning er modtaget fra denne virksomhedsorganisation. I dette eksempel vil vi tildele indg\u00e5ende anmodninger til Christopher, som vil v\u00e6re den udpegede kontoadministrator for Orwell. Klik p\u00e5 &#8216;Gem&#8217; for at gemme automatiseringen, og nu, n\u00e5r en ny anmodning fra Orwell ankommer, vil den automatisk blive tildelt Christopher.<\/p>\n<p>Du kan ogs\u00e5 flytte det til et bestemt projekt, oprette underopgaver, lave et individuelt svar og meget mere.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Afskrift: OneDesk hj\u00e6lper dig med at autotriage indg\u00e5ende kundeanmodninger. Du kan oprette workflow-automatiseringer, der kan handle, n\u00e5r en kundeanmodning er modtaget. For at kunne oprette disse automatiseringer skal du f\u00f8rst navigere til Kundeapplikationen ved at klikke p\u00e5 Flere applikationer nederst og derefter klikke p\u00e5 Kundeappen. Her finder du dine individuelle kunder grupperet under deres respektive [&hellip;]<\/p>\n","protected":false},"author":27,"comment_status":"closed","ping_status":"closed","template":"","meta":{"tpgb_global_settings":"","_crdt_document":"","inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}}},"aiovg_categories":[9831,9890,9873],"aiovg_tags":[],"class_list":["post-153536","aiovg_videos","type-aiovg_videos","status-publish","hentry","aiovg_categories-01-helpdesk-da","aiovg_categories-06-automatiseringer","aiovg_categories-04-kommunikationskanaler"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.6 (Yoast SEO v27.6) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Auto-Triage kundeanmodninger | Kom godt i gang | OneDesk Helpdesk-app<\/title>\n<meta name=\"description\" content=\"OneDesk kombinerer Help Desk &amp; Project Management software. 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