{"id":153541,"date":"2021-12-17T18:37:47","date_gmt":"2021-12-17T18:37:47","guid":{"rendered":"https:\/\/onedesk.com\/videos\/onedesk-kom-i-gang-arkivering-billetter-opgaver\/"},"modified":"2023-09-12T21:07:24","modified_gmt":"2023-09-12T21:07:24","slug":"onedesk-kom-i-gang-arkivering-billetter-opgaver","status":"publish","type":"aiovg_videos","link":"https:\/\/onedesk.com\/da\/videoer\/onedesk-kom-i-gang-arkivering-billetter-opgaver\/","title":{"rendered":"OneDesk &#8211; Arkivering af billetter og opgaver"},"content":{"rendered":"<h2>Afskrift:<\/h2>\n<p><span style=\"font-weight: 400;\">Arkivering giver dig mulighed for at skjule gammelt arbejde fra dine standardarbejdsvisninger, s\u00e5 du og dit team kan forenkle det, der skal ses p\u00e5, og fokusere p\u00e5 det, der er vigtigst. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Arkivering er let. Du skal blot klikke p\u00e5 de tre prikker ved siden af \u200b\u200bden \u00f8nskede billet\/opgave og v\u00e6lge Arkiv fra menuen. Ved arkivering af en individuel billet eller opgave flyttes varen fra dets oprindelige projekt til et &#8216;arkiveringsprojekt. Et arkiveringsprojekt er et specialprojekt, versioneret efter \u00e5rstal, som indeholder individuelt arkiverede billetter eller opgaver. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Hvis du arkiverer et helt projekt, vil selve projektet blive arkiveret s\u00e5vel som alle elementerne i det.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Nu hvor vi har arkiveret nogle ting, hvordan g\u00e5r vi tilbage og ser vores arkiverede arbejde?<\/span><\/p>\n<p><span style=\"font-weight: 400;\">N\u00e5, for at se et arkiveret projekt skal du navigere til projektomfangsv\u00e6lgeren \u00f8verst i dit visningssidepanel. Klik p\u00e5 tagget i scope-menuen. Dette sidepanel \u00e5bnes, hvor du kan v\u00e6lge, hvilke projekter der skal vises i scope-menuen. Lad os v\u00e6lge at vise arkiverede projekter. Som du kan se, afspejler scope-menuen nu det valg, jeg traf her. Vi kan derefter forts\u00e6tte med at v\u00e6lge det projekt- eller portef\u00f8ljeomfang, der skal ses i menuen. For eksempel kan vi nu se alle arkiverede projekter eller et specifikt arkiveret eller arkiveringsprojekt. N\u00e5r det er valgt, opdateres gitteret med valget af omfang. Dette giver os mulighed for at se det arbejde, vi har arkiveret, n\u00e5r vi vil se tilbage. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">N\u00e5r vi er i dette omfang, kan vi ogs\u00e5 afarkivere vores arbejde.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Hvis du gerne vil fjerne arkiveringen af \u200b\u200bbilletter\/opgaver\/projekter, skal du s\u00f8rge for at se arkiveret, som vi lige har gennemg\u00e5et.. Ved siden af \u200b\u200bdet \u00f8nskede element, klik p\u00e5 de tre prikker ved det element, du \u00f8nsker at fjerne fra arkivet, og klik p\u00e5 Fjern arkiv. Elementet vil blive gendannet til dets oprindelige projekt. Hvis projektet er blevet slettet, vil det gendannede element blive flyttet til Uden for projekter. Hvis mappen, som elementet oprindeligt var i, er blevet slettet, vil elementet blive placeret i slutningen af \u200b\u200bprojektet.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Arkivprojekter, der indeholder dine individuelt arkiverede genstande, og kaldes &#8216;arkiveret projekt efter \u00e5r&#8217;. Disse arkivprojekter kan ikke fjernes fra arkivering.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Lad os derefter diskutere automatiseringer til arkivering. I en ny konto er der en automatisering, som arkiverer gamle l\u00f8ste billetter. G\u00e5 til administration&gt; Automatiseringscenter og lokaliser automatisering A15. Denne standardautomatisering arkiverer billetter, der er f\u00e6rdige og ikke er blevet \u00e6ndret i mere end 30 dage. Hvis du vil, kan du \u00e6ndre denne automatisering. Hvis du ikke har denne automatisering, opret en ny automatisering. Og v\u00e6lg det til at k\u00f8re p\u00e5 billetter, tilf\u00f8j filter sidst \u00e6ndrede dato \u00e6ldre end 30 dage, og livscyklustilstanden er afsluttet. Udl\u00f8sertilstanden er hver dag, hvilket betyder, at automatiseringen vil tjekke for ovenst\u00e5ende tilstand hver dag. For handlingen skal du v\u00e6lge &#8216;\u00e6ndre arkiveret&#8217;. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Hvis du har sp\u00f8rgsm\u00e5l, kontakt via live chat eller support @onedesk.com<\/span><\/p>\n<p><span style=\"font-weight: 400;\">tak skal du have<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Afskrift: Arkivering giver dig mulighed for at skjule gammelt arbejde fra dine standardarbejdsvisninger, s\u00e5 du og dit team kan forenkle det, der skal ses p\u00e5, og fokusere p\u00e5 det, der er vigtigst. Arkivering er let. Du skal blot klikke p\u00e5 de tre prikker ved siden af \u200b\u200bden \u00f8nskede billet\/opgave og v\u00e6lge Arkiv fra menuen. Ved [&hellip;]<\/p>\n","protected":false},"author":27,"comment_status":"closed","ping_status":"closed","template":"","meta":{"tpgb_global_settings":"","inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}}},"aiovg_categories":[9832,9863,10240,9890],"aiovg_tags":[],"class_list":["post-153541","aiovg_videos","type-aiovg_videos","status-publish","has-post-thumbnail","hentry","aiovg_categories-02-projektledelse","aiovg_categories-03-administrative-indstillinger","aiovg_categories-04-projects-da","aiovg_categories-06-automatiseringer"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.0 (Yoast SEO v28.1) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Arkivering og automatisk arkivering | OneDesk videoguide<\/title>\n<meta name=\"description\" content=\"OneDesk kombinerer Help Desk &amp; Project Management software. 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