{"id":155775,"date":"2021-12-20T18:24:11","date_gmt":"2021-12-20T18:24:11","guid":{"rendered":"https:\/\/onedesk.com\/videos\/onedesk-kom-i-gang-kunde-apps\/"},"modified":"2024-10-21T14:20:51","modified_gmt":"2024-10-21T14:20:51","slug":"onedesk-get-started-customer-apps","status":"publish","type":"aiovg_videos","link":"https:\/\/onedesk.com\/da\/videoer\/onedesk-get-started-customer-apps\/","title":{"rendered":"OneDesk – Kom godt i gang: Kundeapps"},"content":{"rendered":"

Afskrift:<\/strong><\/p>\n

OneDesk giver dig flere kundevendte applikationer, som du kan l\u00e6gge p\u00e5 din hjemmeside. Hver applikation giver dine kunder eller slutbrugere forskellige m\u00e5der at kommunikere med dig eller modtage support p\u00e5. <\/span><\/p>\n

Hvordan du leverer apps til dine kunder er op til dig. Du kan indlejre widgetten p\u00e5 din hjemmeside. Widget’en rummer hver af apps i fanerne. Du kan ogs\u00e5 linke til de enkelte apps direkte fra din hjemmeside, e-mailsignatur og mere. <\/span><\/p>\n

Lad os forklare det grundl\u00e6ggende i hver applikation.<\/span><\/p>\n

Home Page App er en fuldt tilpasselig one-stop landingsside for dine kunder. Du kan tilf\u00f8je links, tekst og billeder for at give dine kunder oplysninger eller guide dem til dine supportmuligheder, websted og mere. <\/span><\/p>\n

Messenger-appen er, hvor dine kunder kan starte en livechat med dig og sende dig billeder, vedh\u00e6ftede filer og links.<\/span><\/p>\n

Billetportalen er hvor dine kunder kan logge ind for at se deres billetter, se opdateringer og sende beskeder. <\/span><\/p>\n

Webformularerne er formularer, som dine kunder eller slutbrugere kan udfylde for at indsende nye billetter eller andre anmodninger. Du kan konfigurere dine formularer med tilpassede felter, g\u00f8re felter obligatoriske og mere. <\/span><\/p>\n

Knowledge Base-appen er en selvbetjeningshub, hvor du kan udgive artikler og vejledninger. Artikler kan indeholde vedh\u00e6ftede filer, billeder eller videoer. <\/span><\/p>\n

I dine kundeapps kan du aktivere AI-bot. AI-bot kan hj\u00e6lpe med at reducere arbejde ved at besvare sp\u00f8rgsm\u00e5l <\/span><\/p>\n

Hver af applikationerne har konfigurerbare tilladelser, farver og logoer.<\/span><\/p>\n

Du kan l\u00e6re mere om ops\u00e6tning og konfiguration af hver enkelt kundeapplikation i vores andre videoer eller artikler. Du er ogs\u00e5 velkommen til at kontakte supportteamet via live chat eller e-mail. Tak!<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"

Afskrift: OneDesk giver dig flere kundevendte applikationer, som du kan l\u00e6gge p\u00e5 din hjemmeside. Hver applikation giver dine kunder eller slutbrugere forskellige m\u00e5der at kommunikere med dig eller modtage support p\u00e5. Hvordan du leverer apps til dine kunder er op til dig. Du kan indlejre widgetten p\u00e5 din hjemmeside. Widget’en rummer hver af apps i […]<\/p>\n","protected":false},"author":27,"comment_status":"closed","ping_status":"closed","template":"","meta":{"tpgb_global_settings":"","inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}}},"aiovg_categories":[9831,9851],"aiovg_tags":[],"class_list":["post-155775","aiovg_videos","type-aiovg_videos","status-publish","has-post-thumbnail","hentry","aiovg_categories-01-helpdesk-da","aiovg_categories-08-kunde-apps"],"yoast_head":"\nKundeapps | Kom godt i gang | OneDesk videoguide<\/title>\n<meta name=\"description\" content=\"OneDesk leverer kundevendte applikationer, som du kan l\u00e6gge p\u00e5 dit websted, og giver dine kunder forskellige m\u00e5der at kommunikere med dig p\u00e5.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/onedesk.com\/da\/videoer\/onedesk-get-started-customer-apps\/\" \/>\n<meta property=\"og:locale\" content=\"da_DK\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Kundeapps | Kom godt i gang | OneDesk videoguide\" \/>\n<meta property=\"og:description\" content=\"OneDesk leverer kundevendte applikationer, som du kan l\u00e6gge p\u00e5 dit websted, og giver dine kunder forskellige m\u00e5der at kommunikere med dig p\u00e5.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/onedesk.com\/da\/videoer\/onedesk-get-started-customer-apps\/\" \/>\n<meta property=\"og:site_name\" content=\"OneDesk\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/OneDeskApp\" \/>\n<meta property=\"article:modified_time\" content=\"2024-10-21T14:20:51+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/onedesk.com\/wp-content\/uploads\/2020\/04\/OneDesk-Logo.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1280\" \/>\n\t<meta property=\"og:image:height\" content=\"800\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@OneDeskApp\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Kundeapps | Kom godt i gang | OneDesk videoguide","description":"OneDesk leverer kundevendte applikationer, som du kan l\u00e6gge p\u00e5 dit websted, og giver dine kunder forskellige m\u00e5der at kommunikere med dig p\u00e5.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/onedesk.com\/da\/videoer\/onedesk-get-started-customer-apps\/","og_locale":"da_DK","og_type":"article","og_title":"Kundeapps | Kom godt i gang | OneDesk videoguide","og_description":"OneDesk leverer kundevendte applikationer, som du kan l\u00e6gge p\u00e5 dit websted, og giver dine kunder forskellige m\u00e5der at kommunikere med dig p\u00e5.","og_url":"https:\/\/onedesk.com\/da\/videoer\/onedesk-get-started-customer-apps\/","og_site_name":"OneDesk","article_publisher":"https:\/\/www.facebook.com\/OneDeskApp","article_modified_time":"2024-10-21T14:20:51+00:00","og_image":[{"width":1280,"height":800,"url":"https:\/\/onedesk.com\/wp-content\/uploads\/2020\/04\/OneDesk-Logo.png","type":"image\/png"}],"twitter_card":"summary_large_image","twitter_site":"@OneDeskApp","twitter_misc":{"Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/onedesk.com\/da\/videoer\/onedesk-get-started-customer-apps\/","url":"https:\/\/onedesk.com\/da\/videoer\/onedesk-get-started-customer-apps\/","name":"Kundeapps | Kom godt i gang | OneDesk videoguide","isPartOf":{"@id":"https:\/\/onedesk.com\/da\/#website"},"datePublished":"2021-12-20T18:24:11+00:00","dateModified":"2024-10-21T14:20:51+00:00","description":"OneDesk leverer kundevendte applikationer, som du kan l\u00e6gge p\u00e5 dit websted, og giver dine kunder forskellige m\u00e5der at kommunikere med dig p\u00e5.","breadcrumb":{"@id":"https:\/\/onedesk.com\/da\/videoer\/onedesk-get-started-customer-apps\/#breadcrumb"},"inLanguage":"da-DK","potentialAction":[{"@type":"ReadAction","target":["https:\/\/onedesk.com\/da\/videoer\/onedesk-get-started-customer-apps\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/onedesk.com\/da\/videoer\/onedesk-get-started-customer-apps\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Videos","item":"https:\/\/onedesk.com\/da\/videoer\/"},{"@type":"ListItem","position":2,"name":"OneDesk – Kom godt i gang: Kundeapps"}]},{"@type":"WebSite","@id":"https:\/\/onedesk.com\/da\/#website","url":"https:\/\/onedesk.com\/da\/","name":"OneDesk","description":"Projektledelse og Helpdesk -software","publisher":{"@id":"https:\/\/onedesk.com\/da\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/onedesk.com\/da\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"da-DK"},{"@type":"Organization","@id":"https:\/\/onedesk.com\/da\/#organization","name":"OneDesk","url":"https:\/\/onedesk.com\/da\/","logo":{"@type":"ImageObject","inLanguage":"da-DK","@id":"https:\/\/onedesk.com\/da\/#\/schema\/logo\/image\/","url":"https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/white-logo-small.png","contentUrl":"https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/white-logo-small.png","width":207,"height":40,"caption":"OneDesk"},"image":{"@id":"https:\/\/onedesk.com\/da\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/OneDeskApp","https:\/\/x.com\/OneDeskApp","https:\/\/www.instagram.com\/onedeskapp\/","https:\/\/www.linkedin.com\/company\/onedesk-inc-1","https:\/\/www.pinterest.com\/onedesk\/","https:\/\/www.youtube.com\/user\/OneDeskApp"],"description":"OneDesk is a work management app for managing customer \/ end-user support, projects, and financials.","email":"support@onedesk.com","telephone":"1-855-663-3375","numberOfEmployees":{"@type":"QuantitativeValue","minValue":"11","maxValue":"50"}}]}},"tpgb_featured_images":{"default":"https:\/\/onedesk.com\/wp-content\/plugins\/the-plus-addons-for-block-editor\/assets\/images\/tpgb-placeholder.jpg"},"tpgb_post_meta_info":{"get_date":"December 20, 2021","get_modified_date":"October 21, 2024","category_list":{"aiovg_categories":[{"term_id":9831,"name":"01. HelpDesk","slug":"01-helpdesk-da","term_group":0,"term_taxonomy_id":9831,"taxonomy":"aiovg_categories","description":"En samling videoer til at komme i gang med at bruge OneDesk's helpdesk -funktioner.","parent":10079,"count":32,"filter":"raw","term_order":"0"},{"term_id":9851,"name":"08. Kunde -apps","slug":"08-kunde-apps","term_group":0,"term_taxonomy_id":9851,"taxonomy":"aiovg_categories","description":"En samling videoer til at komme i gang med at bruge OneDesk's kunde -apps.","parent":10079,"count":7,"filter":"raw","term_order":"0"}],"aiovg_tags":false},"author_name":"Sabrin Yusef","author_url":"https:\/\/onedesk.com\/da\/author\/sarbin-yusef\/","author_email":"sabrin.yusef@onedesk.com","author_website":"","author_description":"","author_facebook":"","author_twitter":"","author_instagram":"","author_role":["customer"],"author_firstname":"Sabrin","author_lastname":"Yusef","user_login":"sarbin.yusef","author_avatar":"<img alt='' src='https:\/\/secure.gravatar.com\/avatar\/1f20332b0900369c93c9c272e03885bde073bf214b3dd3eb4bea569a45bea588?s=200&d=mm&r=g' srcset='https:\/\/secure.gravatar.com\/avatar\/1f20332b0900369c93c9c272e03885bde073bf214b3dd3eb4bea569a45bea588?s=400&d=mm&r=g 2x' class='avatar avatar-200 photo' height='200' width='200' decoding='async'\/>","author_avatar_url":"https:\/\/secure.gravatar.com\/avatar\/1f20332b0900369c93c9c272e03885bde073bf214b3dd3eb4bea569a45bea588?s=96&d=mm&r=g","comment_count":0,"post_likes":0,"post_views":0},"tpgb_post_category":{"aiovg_categories":"<a href=\"https:\/\/onedesk.com\/video-category\/01-helpdesk-da\/\" alt=\"01. HelpDesk\" class=\"aiovg_categories-01-helpdesk-da\">01. HelpDesk<\/a> <a href=\"https:\/\/onedesk.com\/video-category\/08-kunde-apps\/\" alt=\"08. Kunde -apps\" class=\"aiovg_categories-08-kunde-apps\">08. Kunde -apps<\/a> "},"_links":{"self":[{"href":"https:\/\/onedesk.com\/da\/wp-json\/wp\/v2\/aiovg_videos\/155775","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/onedesk.com\/da\/wp-json\/wp\/v2\/aiovg_videos"}],"about":[{"href":"https:\/\/onedesk.com\/da\/wp-json\/wp\/v2\/types\/aiovg_videos"}],"author":[{"embeddable":true,"href":"https:\/\/onedesk.com\/da\/wp-json\/wp\/v2\/users\/27"}],"replies":[{"embeddable":true,"href":"https:\/\/onedesk.com\/da\/wp-json\/wp\/v2\/comments?post=155775"}],"wp:attachment":[{"href":"https:\/\/onedesk.com\/da\/wp-json\/wp\/v2\/media?parent=155775"}],"wp:term":[{"taxonomy":"aiovg_categories","embeddable":true,"href":"https:\/\/onedesk.com\/da\/wp-json\/wp\/v2\/aiovg_categories?post=155775"},{"taxonomy":"aiovg_tags","embeddable":true,"href":"https:\/\/onedesk.com\/da\/wp-json\/wp\/v2\/aiovg_tags?post=155775"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}