{"id":155882,"date":"2021-12-20T18:31:26","date_gmt":"2021-12-20T18:31:26","guid":{"rendered":"https:\/\/onedesk.com\/videos\/onedesk-kunde-apps\/"},"modified":"2021-12-20T18:31:26","modified_gmt":"2021-12-20T18:31:26","slug":"onedesk-kunde-apps","status":"publish","type":"aiovg_videos","link":"https:\/\/onedesk.com\/da\/videoer\/onedesk-kunde-apps\/","title":{"rendered":"Kundeapplikationer"},"content":{"rendered":"<p><a href=\"https:\/\/onedesk.com\/videos\/onedesk-getting-started-customer-apps\/\">Opdateret video<\/a><\/p>\n<h2>Afskrift:<\/h2>\n<p>OneDesk giver dig tre kundevendte apps, som du kan s\u00e6tte p\u00e5 din hjemmeside og begynde at interagere med dine kunder og bes\u00f8gende p\u00e5 hjemmesiden. Du kan forh\u00e5ndsvise disse apps ved at klikke p\u00e5 dit navn&gt; &#8216;forh\u00e5ndsvisning af kundeapps&#8217;. Dette \u00e5bner din kundeapp-widget i en ny browserfane. Denne widget kan maksimeres ved at klikke p\u00e5 ikonet, og du kan ogs\u00e5 forst\u00f8rre eller formindske den med dette ikon her.<\/p>\n<p>Messenger-applikationen giver dig mulighed for at chatte i realtid med dine kunder, blive informeret, n\u00e5r de sender nye chats, og fange disse chats som nye billetter p\u00e5 din konto. Kundeportalen giver dine kunder en gr\u00e6nseflade til at spore deres billetter. Her kan de opdatere sig selv om status, de kan tilf\u00f8je kommentarer og meget mere.<\/p>\n<p>Fanen &#8216;Send ny&#8217; giver dine kunder en formular til at indsende nye billetter. Du kan faktisk l\u00e6gge op til 20 forskellige formularer p\u00e5 din hjemmeside. For at konfigurere portalen skal du g\u00e5 tilbage til din prim\u00e6re OneDesk-applikation, klikke p\u00e5 administration og v\u00e6lge &#8216;kundeapps&#8217;. Her kan du aktivere og deaktivere enhver af de tre kundeapps: Messenger, kundeportal eller webformularer. Du kan ogs\u00e5 \u00e6ndre farverne, og du kan \u00e6ndre den tekst og sprog, der findes p\u00e5 din portal.<\/p>\n<p>Du kan klikke p\u00e5 &#8216;generer snippet&#8217;, og dette giver dig den JavaScript, du skal bruge for at placere portalen p\u00e5 din hjemmeside.<\/p>\n<p>Messenger-fanen giver dig mulighed for at konfigurere nogle indstillinger for messengeren. Skriv en online og offline besked her.<\/p>\n<p>Kundeportalfanen giver dig mulighed for at bestemme, hvilke billetter dine bes\u00f8gende vil se, om de skal logge p\u00e5, og hvilke andre funktioner der er tilg\u00e6ngelige p\u00e5 portalen.<\/p>\n<p>Fanen Webformularer giver dig mulighed for at oprette op til 20 forskellige slags formularer og konfigurere, hvad der er p\u00e5 disse formularer.<\/p>\n<p>Hvis du gerne vil i gang, skal du g\u00e5 over til kundeapps, klikke p\u00e5 generer kodestykke og placere kodestykket p\u00e5 dit websted for at begynde at interagere med dine kunder nu.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Opdateret video Afskrift: OneDesk giver dig tre kundevendte apps, som du kan s\u00e6tte p\u00e5 din hjemmeside og begynde at interagere med dine kunder og bes\u00f8gende p\u00e5 hjemmesiden. Du kan forh\u00e5ndsvise disse apps ved at klikke p\u00e5 dit navn&gt; &#8216;forh\u00e5ndsvisning af kundeapps&#8217;. Dette \u00e5bner din kundeapp-widget i en ny browserfane. Denne widget kan maksimeres ved at [&hellip;]<\/p>\n","protected":false},"author":2,"comment_status":"closed","ping_status":"closed","template":"","meta":{"tpgb_global_settings":"","_crdt_document":"","inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}}},"aiovg_categories":[10059],"aiovg_tags":[],"class_list":["post-155882","aiovg_videos","type-aiovg_videos","status-publish","hentry","aiovg_categories-14-kundeapps"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.6 (Yoast SEO v27.6) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Kundeapplikationer | Tutorial | OneDesk<\/title>\n<meta name=\"description\" content=\"En video, der gennemg\u00e5r kundeapps i OneDesk.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/onedesk.com\/da\/videoer\/onedesk-kunde-apps\/\" \/>\n<meta property=\"og:locale\" content=\"da_DK\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Kundeapplikationer | Tutorial | OneDesk\" \/>\n<meta property=\"og:description\" content=\"En video, der gennemg\u00e5r kundeapps i OneDesk.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/onedesk.com\/da\/videoer\/onedesk-kunde-apps\/\" \/>\n<meta property=\"og:site_name\" content=\"OneDesk\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/OneDeskApp\" \/>\n<meta property=\"og:image\" content=\"https:\/\/onedesk.com\/wp-content\/uploads\/2020\/04\/OneDesk-Logo.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1280\" \/>\n\t<meta property=\"og:image:height\" content=\"800\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@OneDeskApp\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Kundeapplikationer | Tutorial | OneDesk","description":"En video, der gennemg\u00e5r kundeapps i OneDesk.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/onedesk.com\/da\/videoer\/onedesk-kunde-apps\/","og_locale":"da_DK","og_type":"article","og_title":"Kundeapplikationer | Tutorial | OneDesk","og_description":"En video, der gennemg\u00e5r kundeapps i OneDesk.","og_url":"https:\/\/onedesk.com\/da\/videoer\/onedesk-kunde-apps\/","og_site_name":"OneDesk","article_publisher":"https:\/\/www.facebook.com\/OneDeskApp","og_image":[{"width":1280,"height":800,"url":"https:\/\/onedesk.com\/wp-content\/uploads\/2020\/04\/OneDesk-Logo.png","type":"image\/png"}],"twitter_card":"summary_large_image","twitter_site":"@OneDeskApp","twitter_misc":{"Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/onedesk.com\/da\/videoer\/onedesk-kunde-apps\/","url":"https:\/\/onedesk.com\/da\/videoer\/onedesk-kunde-apps\/","name":"Kundeapplikationer | Tutorial | OneDesk","isPartOf":{"@id":"https:\/\/onedesk.com\/da\/#website"},"datePublished":"2021-12-20T18:31:26+00:00","description":"En video, der gennemg\u00e5r kundeapps i OneDesk.","breadcrumb":{"@id":"https:\/\/onedesk.com\/da\/videoer\/onedesk-kunde-apps\/#breadcrumb"},"inLanguage":"da-DK","potentialAction":[{"@type":"ReadAction","target":["https:\/\/onedesk.com\/da\/videoer\/onedesk-kunde-apps\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/onedesk.com\/da\/videoer\/onedesk-kunde-apps\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Videos","item":"https:\/\/onedesk.com\/da\/videoer\/"},{"@type":"ListItem","position":2,"name":"Kundeapplikationer"}]},{"@type":"WebSite","@id":"https:\/\/onedesk.com\/da\/#website","url":"https:\/\/onedesk.com\/da\/","name":"OneDesk","description":"Projektledelse og Helpdesk -software","publisher":{"@id":"https:\/\/onedesk.com\/da\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/onedesk.com\/da\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"da-DK"},{"@type":"Organization","@id":"https:\/\/onedesk.com\/da\/#organization","name":"OneDesk","url":"https:\/\/onedesk.com\/da\/","logo":{"@type":"ImageObject","inLanguage":"da-DK","@id":"https:\/\/onedesk.com\/da\/#\/schema\/logo\/image\/","url":"https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/white-logo-small.png","contentUrl":"https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/white-logo-small.png","width":207,"height":40,"caption":"OneDesk"},"image":{"@id":"https:\/\/onedesk.com\/da\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/OneDeskApp","https:\/\/x.com\/OneDeskApp","https:\/\/www.instagram.com\/onedeskapp\/","https:\/\/www.linkedin.com\/company\/onedesk-inc-1","https:\/\/www.pinterest.com\/onedesk\/","https:\/\/www.youtube.com\/user\/OneDeskApp"]}]}},"tpgb_featured_images":{"default":"https:\/\/onedesk.com\/wp-content\/plugins\/the-plus-addons-for-block-editor\/assets\/images\/tpgb-placeholder.jpg"},"tpgb_post_meta_info":{"get_date":"December 20, 2021","get_modified_date":"December 20, 2021","category_list":{"aiovg_categories":[{"term_id":10059,"name":"14. Kundeapps","slug":"14-kundeapps","term_group":0,"term_taxonomy_id":10059,"taxonomy":"aiovg_categories","description":"En samling af videoer om kundeapps i OneDesk","parent":9810,"count":1,"filter":"raw","term_order":"0"}],"aiovg_tags":false},"author_name":"Derek","author_url":"https:\/\/onedesk.com\/da\/author\/derekonedesk-com\/","author_email":"derek@onedesk.com","author_website":"","author_description":"","author_facebook":"","author_twitter":"","author_instagram":"","author_role":["administrator"],"author_firstname":"Derek","author_lastname":"","user_login":"derek@onedesk.com","author_avatar":"<img alt='' src='https:\/\/secure.gravatar.com\/avatar\/457ebef17878f2246da5e4df1ab1420e949ee125154dfb140a3f3ce911b0ef71?s=200&#038;d=mm&#038;r=g' srcset='https:\/\/secure.gravatar.com\/avatar\/457ebef17878f2246da5e4df1ab1420e949ee125154dfb140a3f3ce911b0ef71?s=400&#038;d=mm&#038;r=g 2x' class='avatar avatar-200 photo' height='200' width='200' decoding='async'\/>","author_avatar_url":"https:\/\/secure.gravatar.com\/avatar\/457ebef17878f2246da5e4df1ab1420e949ee125154dfb140a3f3ce911b0ef71?s=96&d=mm&r=g","comment_count":0,"post_likes":0,"post_views":0},"tpgb_post_category":{"aiovg_categories":"<a href=\"https:\/\/onedesk.com\/video-category\/14-kundeapps\/\" alt=\"14. Kundeapps\"  class=\"aiovg_categories-14-kundeapps\">14. Kundeapps<\/a> "},"_links":{"self":[{"href":"https:\/\/onedesk.com\/da\/wp-json\/wp\/v2\/aiovg_videos\/155882","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/onedesk.com\/da\/wp-json\/wp\/v2\/aiovg_videos"}],"about":[{"href":"https:\/\/onedesk.com\/da\/wp-json\/wp\/v2\/types\/aiovg_videos"}],"author":[{"embeddable":true,"href":"https:\/\/onedesk.com\/da\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/onedesk.com\/da\/wp-json\/wp\/v2\/comments?post=155882"}],"wp:attachment":[{"href":"https:\/\/onedesk.com\/da\/wp-json\/wp\/v2\/media?parent=155882"}],"wp:term":[{"taxonomy":"aiovg_categories","embeddable":true,"href":"https:\/\/onedesk.com\/da\/wp-json\/wp\/v2\/aiovg_categories?post=155882"},{"taxonomy":"aiovg_tags","embeddable":true,"href":"https:\/\/onedesk.com\/da\/wp-json\/wp\/v2\/aiovg_tags?post=155882"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}