{"id":156012,"date":"2021-12-20T19:15:36","date_gmt":"2021-12-20T19:15:36","guid":{"rendered":"https:\/\/onedesk.com\/videos\/onedesk-kom-i-gang-automatisering-onedesk\/"},"modified":"2021-12-20T19:15:36","modified_gmt":"2021-12-20T19:15:36","slug":"onedesk-kom-i-gang-automatisering-onedesk","status":"publish","type":"aiovg_videos","link":"https:\/\/onedesk.com\/da\/videoer\/onedesk-kom-i-gang-automatisering-onedesk\/","title":{"rendered":"OneDesk &#8211; Kom godt i gang: Automatisering af OneDesk"},"content":{"rendered":"<h2>Afskrift:<\/h2>\n<p>OneDesk giver dig mulighed for at automatisere gentagne handlinger og opgaver, hvilket sparer dig og dit team for v\u00e6rdifuld tid og tager handling, selv n\u00e5r du er offline.<\/p>\n<p>Brug workflowautomatiseringer til at automatisere billetruting, tildeling, status\u00e6ndringer og andre opdateringer af billetter, opgaver og projekter. Automatiser afsendelsen af e-mailskabeloner og beskeder for at give teammedlemmer og kunder information om projektopdateringer, loginoplysninger og mere. Konfigurer gemte svar med dynamiske felter for hurtigt at svare p\u00e5 almindelige kundesp\u00f8rgsm\u00e5l og -foresp\u00f8rgsler. Opret og anvend SLA&#8217;er for at minde dine agenter om, n\u00e5r deres tildelte billetter eller opgaver har brug for et svar eller en handling fra dem.<\/p>\n<p>L\u00e6r alt om OneDesks automatiseringsfunktioner i Kom godt i gang-vejledningen.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Afskrift: OneDesk giver dig mulighed for at automatisere gentagne handlinger og opgaver, hvilket sparer dig og dit team for v\u00e6rdifuld tid og tager handling, selv n\u00e5r du er offline. Brug workflowautomatiseringer til at automatisere billetruting, tildeling, status\u00e6ndringer og andre opdateringer af billetter, opgaver og projekter. Automatiser afsendelsen af e-mailskabeloner og beskeder for at give teammedlemmer [&hellip;]<\/p>\n","protected":false},"author":27,"comment_status":"closed","ping_status":"closed","template":"","meta":{"tpgb_global_settings":"","inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}}},"aiovg_categories":[9890],"aiovg_tags":[],"class_list":["post-156012","aiovg_videos","type-aiovg_videos","status-publish","hentry","aiovg_categories-06-automatiseringer"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.3 (Yoast SEO v28.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Automatisering af OneDesk | Kom godt i gang | OneDesk Helpdesk &amp; 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