{"id":119074,"date":"2021-07-20T15:02:00","date_gmt":"2021-07-20T15:02:00","guid":{"rendered":"https:\/\/onedesk.com\/basale-koncepter\/"},"modified":"2021-07-20T15:02:18","modified_gmt":"2021-07-20T15:02:18","slug":"basale-koncepter","status":"publish","type":"page","link":"https:\/\/onedesk.com\/da\/basale-koncepter\/","title":{"rendered":"Trin 2 &#8211; Grundl\u00e6ggende begreber"},"content":{"rendered":"<h2 style=\"text-align: center;\">Tingene i OneDesk<\/h2>\n<h3 style=\"text-align: center;\">(ogs\u00e5 kendt som &#8220;Hvordan dine data er struktureret&#8221;)<\/h3>\n<p>For at forst\u00e5, hvordan OneDesk organiserer dine ting, beh\u00f8ver du kun f\u00e5 nogle f\u00e5 koncepter:<em> Varer<\/em> ,<em> Projekt<\/em> og<em> Portef\u00f8ljer<\/em> .<\/p>\n<ol>\n<li><strong>ITEMS &#8211; De grundl\u00e6ggende ting, du administrerer<\/strong><br \/>\nDette er de ting, du administrerer og sporer, f.eks<em> opgaver<\/em> eller<em> billetter<\/em> . De er klassificeret under Billet, Funktioner og Opgaver. Du kan ogs\u00e5 oprette andre typer, hvis du vil.<\/li>\n<li><strong>PROJEKTER &#8211; grupper af PUNKTER<\/strong><br \/>\nDisse indeholder samlinger af genstande. De repr\u00e6senterer ting som<em> projekter<\/em> og<em> udgivelser<\/em> , men du kan oprette andre typer projekter, hvis det kr\u00e6ves. Inde i projekter kan dine varer placeres i en mappestruktur for at holde dem organiseret.<\/li>\n<li><strong>PORTFOLIOS &#8211; grupper af PROJEKTER<\/strong><br \/>\nPortef\u00f8ljer rummer projekter. Brug dem til at organisere relaterede projekter eller udgivelser sammen. Du kan rede &#8220;portef\u00f8ljer&#8221; til enhver dybde, og et projekt kan v\u00e6re i mere end en portef\u00f8lje, s\u00e5 du kan oprette meget fleksible strukturer.<\/li>\n<\/ol>\n<p>&nbsp;<\/p>\n<p><img fetchpriority=\"high\" decoding=\"async\" class=\"size-full wp-image-119083 aligncenter\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2016\/02\/Item-and-Container-Visual2.png\" alt=\"\" width=\"761\" height=\"420\"><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<h2 style=\"text-align: center;\">Navigering inde i OneDesk<\/h2>\n<p>OneDesk giver dig adgang til dine varer og containere p\u00e5 f\u00e5 m\u00e5der. For at navigere med tillid skal du vide om<em> Projektv\u00e6lger<\/em> ,<em> Visninger<\/em> og<em> Filtre<\/em> .<\/p>\n<p>&nbsp;<\/p>\n<p><strong><img decoding=\"async\" class=\"alignright wp-image-41402 \" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/scope.png\" alt=\"\" width=\"429\" height=\"225\">1. PROJEKTSV\u00c6LGER &#8211; Niveauet for projekthierarkiet, du ser p\u00e5<\/strong><br \/>\nN\u00e5r du har organiseret dine varer i projekter og dine projekter i en struktur, har du en meget fleksibel m\u00e5de at se p\u00e5 dine forskellige projekter. PROJECT SELECTOR \u00f8verst til venstre p\u00e5 sk\u00e6rmen giver dig mulighed for at indstille det hierarkiniveau, du vil fokusere p\u00e5. For eksempel, hvis du indstiller dit omfang til &#8220;Krypton Portfolio&#8221;, vil du se alle PROJEKTER og PUNKTER inde i den PORTFOLIO.<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p><strong><img decoding=\"async\" class=\"wp-image-41411 alignleft\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/apps.png\" alt=\"\" width=\"50\">2. ANVENDELSE &#8211; Kategorien af emner, og hvordan du vil vise dem.<\/strong><br \/>\nApplikationer er ikoner, der findes i venstre bj\u00e6lke. For eksempel v\u00e6lger du &#8220;opgaver&#8221;, viser dig din opgaverapplikation, hvor du kan planl\u00e6gge og udf\u00f8re dine projektopgaver. Valg af billetter viser din helpdesk-applikation, valg af brugere viser din brugerapplikation osv.<\/p>\n<p>Inde i hver applikation kan du ogs\u00e5 v\u00e6lge visningen (se nedenfor).<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p><strong><img decoding=\"async\" class=\"alignright size-medium wp-image-44251\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/new-view-e1559577779882-258x300.png\" alt=\"\" width=\"258\" height=\"300\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/new-view-e1559577779882-258x300.png 258w, https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/new-view-e1559577779882-255x296.png 255w, https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/new-view-e1559577779882-69x80.png 69w, https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/new-view-e1559577779882-34x40.png 34w, https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/new-view-e1559577779882-480x558.png 480w, https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/new-view-e1559577779882-500x581.png 500w, https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/new-view-e1559577779882-360x419.png 360w, https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/new-view-e1559577779882.png 547w\" sizes=\"(max-width: 258px) 100vw, 258px\" \/>  3. VISNINGER &#8211; Filtrer, grupp\u00e9r og lay-out de emner, der findes i applikationerne<\/strong><br \/>\nVisninger findes ved siden af applikationslinjen til venstre. Standardvisninger inkluderer layouts som Tree, Flat, Gantt, Cards, Calendar, Roadmap og Dashboard, men du kan oprette dine egne brugerdefinerede visninger. OneDesk har nogle forudoprettede brugerdefinerede visninger som &#8220;My Todo&#8221; og &#8220;Task Inbox&#8221;, som du kan slette eller \u00e6ndre. Klik p\u00e5 ikonet ud for &#8220;MINE VISNINGER&#8221; for at oprette din egen visning, hvor du kan v\u00e6lge layout, filtre og gruppering. Du kan gemme og dele disse synspunkter, s\u00e5 alle i din virksomhed kan bruge dem. Kolonnens synlighed, r\u00e6kkef\u00f8lge og sortering kan ogs\u00e5 gemmes i visningen.<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>PROJEKTV\u00c6LGER, APPLIKATIONER og VISNINGER arbejder sammen for at give dig finkornet kontrol over, hvad du vil se p\u00e5. Du kan ogs\u00e5 S\u00d8GE inde i en visning efter n\u00f8gleord eller<em> vare-id<\/em> .<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Tingene i OneDesk (ogs\u00e5 kendt som &#8220;Hvordan dine data er struktureret&#8221;) For at forst\u00e5, hvordan OneDesk organiserer dine ting, beh\u00f8ver du kun f\u00e5 nogle f\u00e5 koncepter: Varer , Projekt og Portef\u00f8ljer . ITEMS &#8211; De grundl\u00e6ggende ting, du administrerer Dette er de ting, du administrerer og sporer, f.eks opgaver eller billetter . De er klassificeret [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":1,"comment_status":"closed","ping_status":"closed","template":"","meta":{"tpgb_global_settings":"","inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"_wpcom_ai_launchpad_about_page":false,"_wpcom_ai_launchpad_gallery_page":false,"_wpcom_ai_launchpad_contact_page":false,"_wpcom_ai_launchpad_events_page":false,"_wpcom_ai_launchpad_video_page":false,"_wpcom_ai_launchpad_portfolio_piece":false,"footnotes":""},"class_list":["post-119074","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.5 (Yoast SEO v28.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Trin 2 - Grundl\u00e6ggende begreber - OneDesk<\/title>\n<meta name=\"description\" content=\"OneDesk er helpdesk-software og projektstyringssoftware i en applikation. 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