{"id":119142,"date":"2021-07-20T15:04:44","date_gmt":"2021-07-20T15:04:44","guid":{"rendered":"https:\/\/onedesk.com\/kom-igang\/trin-5-samarbejde\/"},"modified":"2021-07-20T15:05:41","modified_gmt":"2021-07-20T15:05:41","slug":"trin-5-samarbejde","status":"publish","type":"page","link":"https:\/\/onedesk.com\/da\/trin-5-samarbejde\/","title":{"rendered":"Trin 5 – Samarbejd"},"content":{"rendered":"

Brug af OneDesk betyder, at samtaler med teammedlemmer eller kunder aldrig er mere end et klik v\u00e6k. pr\u00f8ve<\/p>\n

Hos OneDesk ved vi, at kommunikation ofte er det, der g\u00f8r eller bryder et vellykket projekt. Vi har gjort det nemt at samarbejde med dine teammedlemmer og kunder. S\u00f8rg for, at alle altid er p\u00e5 samme side, og s\u00f8rg for, at du aldrig mere beh\u00f8ver at bekymre dig om mistede e-mails, billetter eller glemte opgaver.<\/p>\n

Tildeling af brugere og f\u00f8lgere<\/h3>\n

Deling af et projekt med en bruger eller et team betyder, at de kan se og diskutere emner inden for det. At f\u00f8lge et element betyder, at du vil modtage underretninger om eventuelle nye diskussioner om det. Forfattere, tildelte og diskussionsdeltagere f\u00f8lger automatisk emnet.<\/p>\n

Deling af et projekt med en kunde eller kundeorganisation betyder, at de kan se varerne i det p\u00e5 klientportalen (Dette afh\u00e6nger ogs\u00e5 af dine portalindstillinger). Hvis du ikke deler projektet med dem, kan du stadig dele individuelle billetter, opgaver eller andre ting med dine kunder.<\/p>\n

For at dele et projekt skal du \u00e5bne projektmenuen \u00f8verst til venstre p\u00e5 siden og klikke p\u00e5 ikonet “Del” ved siden af projektet. Du kan tilf\u00f8je eksisterende brugere, nye brugere, kunder eller teams til projektet.<\/p>\n

\"\"<\/p>\n

 <\/p>\n

Du kan ogs\u00e5 tildele et element til en bruger eller et team. Dette betyder, at de er ansvarlige for at udf\u00f8re denne opgave eller l\u00f8se billetten. For at tildele skal du \u00e5bne vareoplysningerne og tilf\u00f8je en eller flere tildelte.<\/p>\n

 <\/p>\n

\"User<\/p>\n

 <\/p>\n

 <\/p>\n

Samtaler, e-mails og underretninger<\/h3>\n

Du kan diskutere opgaver, billetter og projekter med holdkammerater og kunder fra den prim\u00e6re OneDesk-webapp, fra mobilappen, via e-mail, fra messenger eller fra kundeportalen. Diskussioner fanges problemfrit og tr\u00e5des, n\u00e5r svar modtages. Du kan endda indstille autosvar for at tage sig af standardsvar. Da samtaler er i realtid, f\u00e5r du dit arbejde gjort hurtigere uden behov for at genindl\u00e6se en side for at se et svar.
\n<\/b><\/p>\n

\"\"<\/p>\n

Vedh\u00e6ftede filer<\/h3>\n

Del vedh\u00e6ftede filer med dine teammedlemmer direkte p\u00e5 ethvert emne eller projekt. Har du brug for at dele et visuelt hj\u00e6lpemiddel, dokument, design eller sk\u00e6rmbillede? Vedh\u00e6ft det, og alle p\u00e5 projektet har \u00f8jeblikkelig adgang. Du kan endda vedh\u00e6fte ting via e-mail, til samtaler og endda i messenger.<\/p>\n","protected":false},"excerpt":{"rendered":"

Brug af OneDesk betyder, at samtaler med teammedlemmer eller kunder aldrig er mere end et klik v\u00e6k. pr\u00f8ve Hos OneDesk ved vi, at kommunikation ofte er det, der g\u00f8r eller bryder et vellykket projekt. Vi har gjort det nemt at samarbejde med dine teammedlemmer og kunder. S\u00f8rg for, at alle altid er p\u00e5 samme side, […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":5,"comment_status":"closed","ping_status":"closed","template":"","meta":{"tpgb_global_settings":"","inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"_wpcom_ai_launchpad_about_page":false,"_wpcom_ai_launchpad_gallery_page":false,"_wpcom_ai_launchpad_contact_page":false,"_wpcom_ai_launchpad_events_page":false,"_wpcom_ai_launchpad_video_page":false,"_wpcom_ai_launchpad_portfolio_piece":false,"footnotes":""},"class_list":["post-119142","page","type-page","status-publish","hentry"],"yoast_head":"\nTrin 5 - Samarbejd - OneDesk<\/title>\n<meta name=\"description\" content=\"OneDesk er helpdesk-software og projektstyringssoftware i en applikation. 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