{"id":119292,"date":"2021-07-20T15:17:00","date_gmt":"2021-07-20T15:17:00","guid":{"rendered":"https:\/\/onedesk.com\/kunde-apps\/"},"modified":"2024-02-16T22:05:12","modified_gmt":"2024-02-16T22:05:12","slug":"kunde-apps","status":"publish","type":"page","link":"https:\/\/onedesk.com\/da\/kunde-apps\/","title":{"rendered":"OneDesk’s kundefacetterede apps – billetportal, vidensbase, live chat og mere"},"content":{"rendered":"\t\t
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Styrk dine kunder<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Giv dig kunder og slutbrugere deres egne v\u00e6rkt\u00f8jer. Implementer dit valg af kundevendte applikationer: live chat, kundeportal, vidensbase og billetformularer.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tTilmeld dig gratis<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Forbedre servicen med kundeportalen<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Giv dine kunder eller slutbrugere mulighed for at holde sig opdateret p\u00e5 deres egne pr\u00e6misser. Kunder kan logge ind p\u00e5 din kundeportal<\/a> for at se deres billetter eller anmodninger. Lad dem s\u00f8ge, filtrere, se status, stille sp\u00f8rgsm\u00e5l, redigere detaljer og mere.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n\n \"customer\n <\/div>\n \n
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\n\n Fuldt m\u00e6rket portal\n \n <\/h3>\n
\n Tilpas udseendet af din portal med dine egne logoer og farver - ingen kodning p\u00e5kr\u00e6vet. <\/div>\n <\/div>\n\n <\/div>\n <\/div>\n <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t
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\n\n \"\"\n <\/div>\n \n
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\n\n Konfigurerbare tilladelser\n \n <\/h3>\n
\n Konfigurer, hvad dine kunder kan se og redigere i portalen for at im\u00f8dekomme din organisations behov. <\/div>\n <\/div>\n\n <\/div>\n <\/div>\n <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t
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\n\n Mobilvenlig portal\n \n <\/h3>\n
\n Kunder kan holde sig opdateret selv p\u00e5 farten. Kundeportalen er tilg\u00e6ngelig fra deres mobilbrowser. <\/div>\n <\/div>\n\n <\/div>\n <\/div>\n <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Aktiver selvbetjening <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\u00d8g kundetilfredsheden og reducer belastningen p\u00e5 dit supportteam ved at offentligg\u00f8re artikler, der besvarer dine mest almindelige sp\u00f8rgsm\u00e5l. Kunden kan selv s\u00f8ge i videnbasen<\/a> , og agenter kan linke eller inds\u00e6tte artikler for at underst\u00f8tte deres svar.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n\n Artiklen uden kode\n \n <\/h3>\n
\n Alle p\u00e5 dit team kan skrive og udgive artikler med letforst\u00e5elig teksteditor-artikeloprettelse. <\/div>\n <\/div>\n\n <\/div>\n <\/div>\n <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t
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\n\n Kategoriser og organiser\n \n <\/h3>\n
\n Organiser dine artikler i kategorier og underkategorier for at g\u00f8re det lettere at finde dem. <\/div>\n <\/div>\n\n <\/div>\n <\/div>\n <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t
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\n\n Aktiver flere vidensbaser\n \n <\/h3>\n
\n Hold kunder eller agenter opdateret uden besv\u00e6r. Besvar automatisk indg\u00e5ende billetter, send p\u00e5mindelser eller informer om status\u00e6ndringer. <\/div>\n <\/div>\n\n <\/div>\n <\/div>\n <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Fang den rigtige information<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Lad dine kunder indsende billetter eller anmodninger med tilpassede webformularer. Billetter gemmes i din OneDesk med al den information, du har brug for, hvilket reducerer frem og tilbage. <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n\n \"Ticket\n <\/div>\n \n
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\n\n Tilpasset formular\n \n <\/h3>\n
\n Tilf\u00f8j tilpassede egenskaber, konfigurer teksten, og g\u00f8r felter n\u00f8dvendige. <\/div>\n <\/div>\n\n <\/div>\n <\/div>\n <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t
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\n\n \"\"\n <\/div>\n \n
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\n\n Organiser og rute\n \n <\/h3>\n
\n Rutebilletter og anmodninger baseret p\u00e5 markegenskaber. Tildel, kategoriser, svar og mere automatisk. <\/div>\n <\/div>\n\n <\/div>\n <\/div>\n <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t
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\n\n \"\"\n <\/div>\n \n
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\n\n Formularer for hver tjeneste eller udgave\n \n <\/h3>\n
\n Opret flere formularer til forskellige tjenester, anmodninger eller problemer. <\/div>\n <\/div>\n\n <\/div>\n <\/div>\n <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Live chat til dit websted<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Engager dig med kunder eller kundeemner i realtid ved at aktivere live chat<\/a> . Implementer chatten (og andre kundev\u00e6rkt\u00f8jer) p\u00e5 dit websted via webwidgetten. <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"klient\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n\n Nem at implementere webwidget\n \n <\/h3>\n
\n Webwidgetten vises som en boble p\u00e5 dit websted og giver kunderne adgang til de apps, du aktiverer. Implementer widgetten med nogle f\u00e5 trin. <\/div>\n <\/div>\n\n <\/div>\n <\/div>\n <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t
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\n\n \"\"\n <\/div>\n \n
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\n\n Opret billetter fra chat\n \n <\/h3>\n
\n Opret nemt billetter fra alle live chatbeskeder. Samtalen gemmes og knyttes til billetten. <\/div>\n <\/div>\n\n <\/div>\n <\/div>\n <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t
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\n\n Forts\u00e6t samtalen\n \n <\/h3>\n
\n Med indbygget e-mail-integration er der ingen grund til at lade kunden vente. Usynlige beskeder g\u00e5r til din kundeindbakke. <\/div>\n <\/div>\n\n <\/div>\n <\/div>\n <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Mere om kundeapps p\u00e5 OneDesk-bloggen<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\n\t\t\n\t\t\t\t\t\t\n\t\t\t\tOpret en kundeservice vidensbase\t\t\t<\/a>\n\n\t\t\t\t<\/h4>\n\t\t
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\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\tL\u00e6s mere \u2192<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\n\t<\/div>\n\n<\/div>\n\n
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\n\n\t\t\n\t\t\t\t\t\t\n\t\t\t\tBedste fremgangsm\u00e5de: Oprettelse af flere portaler og vidensbaser\t\t\t<\/a>\n\n\t\t\t\t<\/h4>\n\t\t
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\n\t\t\tPortaler og vidensbaser er nyttige v\u00e6rkt\u00f8jer, der hj\u00e6lper dig med bedre at betjene dine kunder. Kundeportaler giver dine kunder ...\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\tL\u00e6s mere \u2192<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\n\t<\/div>\n\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t
\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t
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Start din gratis pr\u00f8veperiode<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Pr\u00f8v alle funktionerne i OneDesk. Intet kreditkort p\u00e5kr\u00e6vet.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tTilmeld dig gratis!<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Styrk dine kunder Giv dig kunder og slutbrugere deres egne v\u00e6rkt\u00f8jer. Implementer dit valg af kundevendte applikationer: live chat, kundeportal, vidensbase og billetformularer. Tilmeld dig gratis Se alle funktioner Forbedre servicen med kundeportalen Giv dine kunder eller slutbrugere mulighed for at holde sig opdateret p\u00e5 deres egne pr\u00e6misser. Kunder kan logge ind p\u00e5 din kundeportal […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":48,"comment_status":"closed","ping_status":"closed","template":"","meta":{"tpgb_global_settings":"","_crdt_document":"","inline_featured_image":false,"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-119292","page","type-page","status-publish","hentry"],"yoast_head":"\nKundeoverv\u00e5gningsapps til Help Desk og projektstyring | OneDesk<\/title>\n<meta name=\"description\" content=\"OneDesk-kundeapps inkluderer en klientportal, billetformularer, vidensbase, live chat og mere. 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