{"id":119296,"date":"2021-07-20T15:17:11","date_gmt":"2021-07-20T15:17:11","guid":{"rendered":"https:\/\/onedesk.com\/onedesk-mobil-app\/"},"modified":"2024-06-20T21:01:59","modified_gmt":"2024-06-20T21:01:59","slug":"onedesk-mobil-app","status":"publish","type":"page","link":"https:\/\/onedesk.com\/da\/onedesk-mobil-app\/","title":{"rendered":"OneDesk Mobile App – F\u00e5 adgang til dine opgaver og billetter"},"content":{"rendered":"\t\t
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OneDesk-mobilappen<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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B\u00e6r din OneDesk rundt med dig. Vores mobilapp opretter forbindelse til din OneDesk-konto for at give dit team adgang til deres billetter og opgaver, mens du er p\u00e5 farten.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tTilmeld dig gratis<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tSe alle funktioner<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Support kunder p\u00e5 farten<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Besvar dine kunders sp\u00f8rgsm\u00e5l eller bed om flere detaljer, mens du er p\u00e5 farten. Hvis en medarbejder har brug for flere oplysninger om en opgave, kan du ogs\u00e5 svare. OneDesks mobilapp sikrer, at du bliver holdt orienteret om de samtaler, du skal v\u00e6re opm\u00e6rksom p\u00e5.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"mobile\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n\n Svar p\u00e5 beskeder og e-mails\n \n <\/h3>\n
\n Svar p\u00e5 kundechat eller billetter hvor som helst. Ligesom den prim\u00e6re OneDesk-webapp kommer svar, uanset hvor dine kunder er \u2013 chat, e-mail, portal og mere. <\/div>\n <\/div>\n\n <\/div>\n <\/div>\n <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t
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\n\n Se dine tildelte billetter\n \n <\/h3>\n
\n F\u00e5 adgang til og opdater dine tildelte billetter og opgave fra din telefon. F\u00e5 besked om nye opgaver via push-beskeder. <\/div>\n <\/div>\n\n <\/div>\n <\/div>\n <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t
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\n\n Log nye billetter\n \n <\/h3>\n
\n Hvis du nogle gange har brug for at fange arbejde, der skal udf\u00f8res, eller logge problemer, der kan opst\u00e5, skal du bare tage fat i din telefon og oprette en ny opgave eller billet. Du kan indsende dem direkte til det relevante projekt, tilf\u00f8je detaljer, prioritet og mere. <\/div>\n <\/div>\n\n <\/div>\n <\/div>\n <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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F\u00e5 adgang til dine opgaver<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Hav altid adgang til dine opgaver og billetter, selv n\u00e5r du er v\u00e6k fra dit skrivebord. G\u00e5 aldrig glip af en deadline og have altid alle de n\u00f8dvendige oplysninger inden for r\u00e6kkevidde. S\u00f8g, filtrer eller sorter arbejde efter prioritet, dato og mere. Push-meddelelser giver dig besked, n\u00e5r en ny opgave eller billet er tildelt dig.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n\n Opdater dine fremskridt\n \n <\/h3>\n
\n G\u00f8r fremskridt med dine billetter og opgaver, mens du er p\u00e5 farten. Tilf\u00f8j nye detaljer, eller vedh\u00e6ft en fil, opdater status, skift en tidsplan og meget mere. <\/div>\n <\/div>\n\n <\/div>\n <\/div>\n <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t
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\n\n Svar p\u00e5 holdkammerater\n \n <\/h3>\n
\n Du kan sende interne teambeskeder eller kundesvar p\u00e5 mobilen. Sl\u00f8jfe dine holdkammerater p\u00e5 en billet. Afklar de oplysninger, du har brug for om opgaver. Send vedh\u00e6ftede filer eller opdateringer. <\/div>\n <\/div>\n\n <\/div>\n <\/div>\n <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t
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\n\n Log tid \n \n <\/h3>\n
\n Opdater din OneDesk -konto ved at registrere den tid, du bruger p\u00e5 billetter og opgaver. Du kan g\u00f8re dette ved enten at indsende en timeseddel eller ved at starte og stoppe en timer direkte fra appen. Timelister dukker op i webappen, for at opdatere projektet eller for at levere en faktureringsrekord. <\/div>\n <\/div>\n\n <\/div>\n <\/div>\n <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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F\u00e5s til iOS og Android<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Hent OneDesk -mobilappen fra Play Store eller App Store.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\"f\u00e5\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\"tilg\u00e6ngelig\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"listevisning\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Mere om mobilappen p\u00e5 OneDesk-bloggen<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\n\t\t\n\t\t\t\t\t\t\n\t\t\t\tAlt om OneDesk Mobile App\t\t\t<\/a>\n\n\t\t\t\t<\/h4>\n\t\t
<\/div>\n\t\t
\n\t\t\tSom du m\u00e5ske har h\u00f8rt, har OneDesk for nylig udgivet den nye version af mobilappen. Mobilappen er tilg\u00e6ngelig p\u00e5 ...\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\tL\u00e6s mere \u2192<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\n\t<\/div>\n\n<\/div>\n\n
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\n\n\t\t\n\t\t\t\t\t\t\n\t\t\t\tMobile OneDesk: Brugeroplevelse og indstillinger\t\t\t<\/a>\n\n\t\t\t\t<\/h4>\n\t\t
<\/div>\n\t\t
\n\t\t\tOneDesk tilbyder to mobile muligheder for brugere. F\u00f8rst er iOS\/Android-apps, der kan downloades i hver respektive app-butik. For det ...\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\tL\u00e6s mere \u2192<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\n\t<\/div>\n\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t
\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t
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Start din gratis pr\u00f8veperiode<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Pr\u00f8v alle funktionerne i OneDesk. Intet kreditkort p\u00e5kr\u00e6vet.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tTilmeld dig gratis!<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

OneDesk-mobilappen B\u00e6r din OneDesk rundt med dig. Vores mobilapp opretter forbindelse til din OneDesk-konto for at give dit team adgang til deres billetter og opgaver, mens du er p\u00e5 farten. Tilmeld dig gratis Se alle funktioner Support kunder p\u00e5 farten Besvar dine kunders sp\u00f8rgsm\u00e5l eller bed om flere detaljer, mens du er p\u00e5 farten. Hvis […]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":55,"comment_status":"closed","ping_status":"closed","template":"","meta":{"tpgb_global_settings":"","_crdt_document":"","inline_featured_image":false,"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-119296","page","type-page","status-publish","hentry"],"yoast_head":"\nMobile App-softwarel\u00f8sning til Help Desk og projektstyring<\/title>\n<meta name=\"description\" content=\"OneDesk 's mobile app - helpdesk og projektledelse direkte fra din telefon. Administrer opgaver og support kunder ved hj\u00e6lp af mobilappen til iOS \/ Android.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/onedesk.com\/da\/onedesk-mobil-app\/\" \/>\n<meta property=\"og:locale\" content=\"da_DK\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Mobile App-softwarel\u00f8sning til Help Desk og projektstyring\" \/>\n<meta property=\"og:description\" content=\"OneDesk 's mobile app - helpdesk og projektledelse direkte fra din telefon. 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