{"id":119448,"date":"2021-07-20T15:22:16","date_gmt":"2021-07-20T15:22:16","guid":{"rendered":"https:\/\/onedesk.com\/integrer-med-onedesk\/e-mail-smtp\/"},"modified":"2023-09-27T17:20:45","modified_gmt":"2023-09-27T17:20:45","slug":"e-mail-smtp","status":"publish","type":"page","link":"https:\/\/onedesk.com\/da\/integrer-med-onedesk\/e-mail-smtp\/","title":{"rendered":"E-mail \/ SMTP"},"content":{"rendered":"\t\t
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E-mail \/ SMTP-integration med Help Desk og projektstyringssoftware<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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OneDesk integrerer helpdesk- og projektstyringssoftware med din IMAP- og SMTP-e-mailserver<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Forbind din Office 365-, Google Workspace- eller Gmail-server til din OneDesk-konto<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Med e-mailintegration kan du forbinde OneDesks helpdesk og projektstyringssoftware til IMAP og SMTP for at modtage og sende e-mails. Hvis din e-mailudbyder er Office 365<\/a> eller Google<\/a> , kan du oprette forbindelse direkte via OAuth eller app-adgangskode. Nye e-mails vil blive oprettet som billetter, og du kan sende svar inde i OneDesk fra din egen server – alt sammen med \u00e9n simpel ops\u00e6tning.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Tilslut enhver brugerdefineret SMTP-e-mail-server<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Vil du bruge en anden e-mailudbyder? Med SMTP-integration kan du sende dine e-mails ved hj\u00e6lp af din egen e-mail-server. Nye billetter kan oprettes via automatisk videresendelse. Du kan sende svar ved hj\u00e6lp af din egen tilpassede SMTP. <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Brug din egen SMTP-e-mail-server til at sende e-mail<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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OneDesk Email\/SMTP Integration g\u00f8r brug af robust e-mail-infrastruktur til at sende e-mails p\u00e5 dine vegne. Vi sender dine billetunderretninger, samtaler og al anden e-mail ved hj\u00e6lp af nogle af de mest p\u00e5lidelige e-mail-leveringspartnere i verden. Men hvis du vil bruge dine egne e-mail-servere til at sende din helpdesk-e-mail, leverer OneDesk et SMTP-stik, som du kan konfigurere inde i din OneDesk-konto.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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S\u00e5dan forbinder du OneDesk til din SMTP-e-mail-server<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Send ved hj\u00e6lp af din egen SMTP-server<\/strong><\/p>\n

Hvis du administrerer din egen SMTP-server og foretr\u00e6kker at bruge den over OneDesks servere, skal du g\u00e5 til Administration<\/strong>> E-mails<\/strong>> Indstillinger<\/strong>> Udg\u00e5ende indstillinger<\/strong> . V\u00e6lg indstillingen “Tilf\u00f8j udg\u00e5ende e-mail” og “Brugerdefineret SMTP-server.”<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Du skal blot udfylde de p\u00e5kr\u00e6vede felter og klikke p\u00e5 “Valider og send test-e-mail”. Hvis du modtager e-mailen, har du sat den korrekt op.<\/p>\n

Nogle ting at vide om denne funktion:<\/h6>\n
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  • Hvis du bruger din egen server, vil vi ikke v\u00e6re i stand til at spore dine udg\u00e5ende e-mails og give dig oplysninger om deres leveringsstatus. Du skal tjekke dine egne serverposter for dette.<\/li>\n
  • Hvis du har konfigureret din SMTP-server forkert, eller din server ikke er tilg\u00e6ngelig, vil dette resultere i mistede e-mails<\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

    E-mail \/ SMTP-integration med Help Desk og projektstyringssoftware OneDesk integrerer helpdesk- og projektstyringssoftware med din IMAP- og SMTP-e-mailserver Sign up free! Forbind din Office 365-, Google Workspace- eller Gmail-server til din OneDesk-konto Med e-mailintegration kan du forbinde OneDesks helpdesk og projektstyringssoftware til IMAP og SMTP for at modtage og sende e-mails. Hvis din e-mailudbyder er […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":119311,"menu_order":11,"comment_status":"closed","ping_status":"closed","template":"","meta":{"tpgb_global_settings":"","inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-119448","page","type-page","status-publish","hentry"],"yoast_head":"\nE-mail \/ SMTP-integration | Helpdesk og projektstyringssoftware<\/title>\n<meta name=\"description\" content=\"E-mail \/ SMTP-integration er tilg\u00e6ngelig for OneDesk Help Desk og Project Management Software. 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