{"id":120121,"date":"2021-07-20T15:36:47","date_gmt":"2021-07-20T15:36:47","guid":{"rendered":"https:\/\/onedesk.com\/kunde-apps\/klient-portal-software\/"},"modified":"2021-12-16T17:56:12","modified_gmt":"2021-12-16T17:56:12","slug":"klient-portal-software","status":"publish","type":"page","link":"https:\/\/onedesk.com\/da\/kunde-apps\/klient-portal-software\/","title":{"rendered":"Client Portal Software"},"content":{"rendered":"\t\t
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Client Portal Software<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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En online klientportal bruges til at levere information til slutbrugere og give dem de ressourcer, de har brug for til at finde svar p\u00e5 deres foresp\u00f8rgsler. Det er en konfigurerbar portal, der giver dig mulighed for at brande dit firmalogo for at g\u00f8re portalen mere autentisk. Desuden kan du \u00e6ndre sproget p\u00e5 din portal for at tilpasse den yderligere og g\u00f8re den mere tilg\u00e6ngelig for dine kunder. Du kan f\u00e5 din kommunikation til at f\u00f8les meget mere personlig med muligheden for at vedh\u00e6fte billeder af dine supportmedarbejdere. En online klientportalsoftware kommer med mange fordele, som inkluderer:<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tTilmeld dig gratis!<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"Hurtigere\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"Forbedret\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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Hurtigere opl\u00f8sning af billetter<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Forbedret kommunikation<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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St\u00f8rre kundetilfredshed<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Ligelig opgavefordeling<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"billetter\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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Kundesupportsoftware<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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OneDesks kundesupportsoftware giver kunder besked om, hvordan du l\u00f8ser deres problemer p\u00e5 en gennemsigtig m\u00e5de. Supportportalen giver dine kunder mulighed for at forblive mere informeret om udviklingen af deres problemer. Du kan aktivere egenskaber p\u00e5 supportportalen, s\u00e5som tidsplanen for at arbejde p\u00e5 det relaterede problem, fuldf\u00f8rte procentdel, den aktuelle status, den er i, og omkostningerne ved varen. Du kan ogs\u00e5 begr\u00e6nse, hvilke varer kunder kan se p\u00e5 deres supportportal<\/a> ; om du \u00f8nsker, at de kun skal se deres egne forespurgte billetter eller billetter fra alle efterspurgt af det firma, de arbejder for.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Kundeportal til WordPress<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Klientportalen kan ogs\u00e5 integreres med et WordPress-plugin. OneDesk har lavet et WordPress-plugin til klientportal, som du nemt kan finde ved at s\u00f8ge efter plugins inde i din WordPress-backend og klikke p\u00e5 “installer”. Dette giver dig mulighed for at tilf\u00f8je livechat-funktioner<\/a> , webformularfunktioner<\/a> og portalfunktioner<\/a> (som inkluderer en vidensbase-portal) til din virksomheds hjemmeside \u2013 s\u00e5 kunderne kan kommunikere og sende billetter til dig. Du kan tilpasse, hvordan denne widget ser ud p\u00e5 dit WordPress-websted ved at \u00e6ndre visse elementer i widgetten. Du kan \u00e6ndre farven, st\u00f8rrelsen samt den side, som widgetten placeres p\u00e5.<\/p>\n

Hent klientportalen WordPress plugin<\/a><\/strong><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"Kundeportal\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"Kr\u00e6v,\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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Helpdesk-klientportal<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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OneDesk giver dig mulighed for at have en online helpdesk-klientportal, s\u00e5 du kan kommunikere med dine kunder via chat-widget’en<\/a> eller i samtaletr\u00e5de om deres \u00f8nskede emner. Disse funktioner giver dig mulighed for at have klar kommunikation mellem agenter og kunder for at sikre, at alle n\u00f8dvendige oplysninger vedr\u00f8rende deres problem er erhvervet og logget p\u00e5 varen for at give den bedst mulige support. Helpdesk-klientportalen giver dig mulighed for at kommunikere mere effektivt med kunder, og kunder kan nemt logge ind p\u00e5 portalen for at se alle deres \u00f8nskede varer. Derudover kan de ogs\u00e5 modtage opdateringer om deres billetter, som de har indsendt til helpdesk-klientportalen. En helpdesk-klientportal letter indsamlingen af oplysninger om supportbilletter fra dine kunder, da det hele bliver logget p\u00e5 \u00e9n enkelt vare, og giver dig mulighed for at oprette samtaletr\u00e5de med kunder, hvis du nogensinde har brug for mere afklaring. For at tage dette et skridt videre kan du oprette webformularer, som dine kunder kan udfylde p\u00e5 helpdesk-klientportalen, s\u00e5 de udfylder en formular for at indsende en supportbillet. Denne formular kan tilpasses og kan indeholde brugerdefinerede felter for yderligere oplysninger, som du muligvis skal angive, samt beskrivelsesbokse for at forklare det problem, kunden st\u00e5r over for. Helpdesk-klientportalen giver mulighed for mere gennemsigtighed, da kunder har mulighed for konstant at tjekke status for deres supportbilletter og potentielt modtage opdateringer om, hvad dine agenter g\u00f8r for at l\u00f8se deres problem.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tTilmeld dig gratis!<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Yderligere l\u00e6sning fra vores blog:<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Hvordan en softwarevirksomhed bruger klientportalen<\/a>
S\u00e5dan indlejrer du klientportalen p\u00e5 din hjemmeside ved hj\u00e6lp af en iframe<\/a>
S\u00e5dan placerer du din kundeportal p\u00e5 dit eget dom\u00e6ne<\/a>
Video: Hvad kan du se p\u00e5 kundeportalen<\/a>
Video: S\u00e5dan konfigurerer du kundeportalen<\/a><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Client Portal Software En online klientportal bruges til at levere information til slutbrugere og give dem de ressourcer, de har brug for til at finde svar p\u00e5 deres foresp\u00f8rgsler. Det er en konfigurerbar portal, der giver dig mulighed for at brande dit firmalogo for at g\u00f8re portalen mere autentisk. Desuden kan du \u00e6ndre sproget p\u00e5 […]<\/p>\n","protected":false},"author":24,"featured_media":119672,"parent":119292,"menu_order":4,"comment_status":"closed","ping_status":"closed","template":"","meta":{"tpgb_global_settings":"","inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center 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Solution | Funktioner | OneDesk<\/title>\n<meta name=\"description\" content=\"OneDesk har en klientportalsoftware til sikker fildeling og til at give dine kunder en platform til at spore udviklingen af deres supportanmodninger.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/onedesk.com\/da\/kunde-apps\/klient-portal-software\/\" \/>\n<meta property=\"og:locale\" content=\"da_DK\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Client Portal Software Solution | Funktioner | OneDesk\" \/>\n<meta property=\"og:description\" content=\"OneDesk har en klientportalsoftware til sikker fildeling og til at give dine kunder en platform til at spore udviklingen af deres supportanmodninger.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/onedesk.com\/da\/kunde-apps\/klient-portal-software\/\" \/>\n<meta property=\"og:site_name\" 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