{"id":120453,"date":"2021-07-20T15:41:56","date_gmt":"2021-07-20T15:41:56","guid":{"rendered":"https:\/\/onedesk.com\/kunde-apps\/billetformularer\/"},"modified":"2023-09-27T16:41:35","modified_gmt":"2023-09-27T16:41:35","slug":"billetformularer","status":"publish","type":"page","link":"https:\/\/onedesk.com\/da\/kunde-apps\/billetformularer\/","title":{"rendered":"Billetformularer"},"content":{"rendered":"\t\t
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\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Billetformularer<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Billetformularer kan oprettes til flere typer supportanmodninger. Disse formularer giver brugerne mulighed for at indtaste og specificere supportanmodninger til et internt eller eksternt ekspertteam. De inkluderer detaljer om en bestemt type supportanmodning, der giver agenter mulighed for at have alle oplysningerne i h\u00e5nden for at l\u00f8se billetten.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tTilmeld dig gratis!<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Fordele ved billetformularer<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"Detaljeret\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"Hurtigere\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"Personlig\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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Detaljeret kundeanmodning<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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En detaljeret specifik kundeanmodning giver supportagenter alle de oplysninger, de har brug for for at l\u00f8se anmodningen.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Hurtigere billetopl\u00f8sning<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Ved at levere mere dybtg\u00e5ende data kan tjenesteudbyderen l\u00f8se kundeanmodninger p\u00e5 en mere effektiv m\u00e5de.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Personlig support<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Alle kundeanmodninger er unikke, og derfor er supportagenter n\u00f8dt til at tage en mere personlig tilgang til at l\u00f8se deres anmodninger.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"fjerne\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"kundetilfredshed\"\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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Fjerner e-mail-support<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Formularer indeholder alle de n\u00f8dvendige detaljer fra kunden. I mods\u00e6tning til e-mails er billetanmodningerne specifikke for at str\u00f8mline kundekommunikation.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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St\u00f8rre kundetilfredshed<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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P\u00e5 grund af disse formularers s\u00e6rlige karakter bliver kunderne bedt om at indtaste alle de kr\u00e6vede felter. Som et resultat kan agenter arbejde mere effektivt for at im\u00f8dekomme kundernes krav.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"Billetformularer\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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Billetformularer i OneDesk<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Billetformularer i OneDesk er kendt som Webforms. De omfatter tre grundl\u00e6ggende egenskaber: emne, beskrivelse og vedh\u00e6ftede filer. Fors\u00f8gspersonen informerer supportmedarbejderen om anmodningens grundl\u00e6ggende karakter. Beskrivelsen dyber dybere ned i supportanmodningen og hj\u00e6lper derfor teamet med alle de vigtige oplysninger for at l\u00f8se billetten. Det vedh\u00e6ftet fil<\/a> tjener form\u00e5let med at tilf\u00f8je yderligere dokumenter til tjenesteudbyderen.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Oprettelse af billetformularer<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Du kan oprette flere billetformularer i OneDesk. De er knyttet til specifikke billettyper, der organiserer og adskiller hinanden. For at generere formularer skal du g\u00e5 til de administrative indstillinger i OneDesk og derefter rulle ned til Kundeapps<\/a> for at v\u00e6lge webformularer. V\u00e6lg en billettype for at oprette webformularen, og indtast alle de egenskaber, der er knyttet til formularen.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"Oprettelse\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"Tilpasning\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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Tilpasning af billetformularer<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Ved at oprette brugerdefinerede billetformularer kan du og dit team f\u00e5 s\u00e5 mange oplysninger, du har brug for fra dine kunder. Da hver billettype har sin tilknyttede billetformular, ruter hver anmodning til sit tildelte hold og brugere<\/a> . Som et resultat tildeles alle billetter til supportagenter og hold, der er bedst tr\u00e6net til at l\u00f8se disse billetter.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Billetformautomatisering<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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OneDesk automatisering af arbejdsgange<\/a> s\u00e6t dit team i stand til at automatisere billetformularer til at organisere, prioritere og endda tildele billettyper til bestemte afdelinger. Interne brugere kan frig\u00f8re fordelene ved billetformautomatisering ved blot at oprette deres egen workflow-automatisering. Workflow-automatiseringer er et s\u00e6t regler, der udl\u00f8ser specifikke begivenheder i OneDesk.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"billetautomatiseringssystem\"\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"Tilf\u00f8jelse\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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Tilf\u00f8jelse af flere egenskaber<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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M\u00e5let med at oprette en mere detaljeret specifik billetform er at tilf\u00f8je flere ejendomme. I OneDesk er der allerede eksisterende egenskaber, der kan v\u00e6re nyttige til at indsamle alle de data, der er behov for fra din kunde.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Prioritet<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Ved at tilf\u00f8je prioritet til en billetformular giver din kunde mulighed for at informere, hvis der er en hastende karakter i deres billetanmodning. N\u00e5r kunden angiver en anmodning med h\u00f8j prioritet, kan du tildele dine bedst uddannede agenter til at l\u00f8se billetten inden for en begr\u00e6nset periode.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Projekt<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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N\u00e5r du arbejder p\u00e5 flere projekter med den samme kunde, er det nyttigt at definere et projekt efter dets navn. P\u00e5 den m\u00e5de har dine teammedlemmer en n\u00f8jagtig id\u00e9 om, hvilket projekt der skal straks behandles, og hvilke ressourcer de skal bruge til at g\u00f8re projektet vellykket.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Livscyklusstatus<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Det er is\u00e6r vigtigt at inkludere livscyklusstatus, hvis det er en serviceanmodning fra det interne team. For eksempel er nogle opgaver todelt job og kr\u00e6ver, at den ene person er afh\u00e6ngig af den anden for at afslutte. En billetformular med en skiftende livscyklusstatus gavner alle teammedlemmerne mere information i h\u00e5ndteringen af opgaven.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Planlagte omkostninger<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Kunder kan have et budget i tankerne for, at tjenesteudbyderen kan udf\u00f8re en bestemt opgave. I s\u00e5 fald vil tilf\u00f8jelse af de planlagte omkostninger til din billetformular give et sk\u00f8n over antallet af timer, dit team skal arbejde for at producere projektets afslutning.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Planlagt arbejde<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Det planlagte arbejdsomr\u00e5de er fordelagtigt for ledere, n\u00e5r de tildeler serviceanmodninger til teamet. Ved at medtage denne egenskab kan administratoren angive antallet af planlagte timer, som modtageren skal bruge p\u00e5 den valgte opgave.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Brug af brugerdefinerede felter<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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I OneDesk kan billetformularer tilpasses i h\u00f8jere grad ved at tilf\u00f8je brugerdefinerede felter<\/a> . Det er vigtigt at inkludere de rigtige egenskaber i en billetformular for at indsamle de korrekte data. For at oprette brugerdefinerede felter skal du f\u00f8rst bestemme, hvilken type information du vil indsamle fra dine kunder. Du kan v\u00e6lge felter baseret p\u00e5 tekst, nummer, dato, pris og valg. Disse poster kan derefter tilpasses ved at indtaste de relevante navne, der opsummerer, hvad du har brug for fra din kunde.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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kr\u00e6vede felter<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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En generel billetformular inviterer ikke n\u00f8dvendigvis kunden til at udfylde alle detaljer. Som et resultat giver kunderne kun en grundl\u00e6ggende beskrivelse af deres anmodning uden at inkludere alle de vigtige oplysninger, som agenten har brug for under afviklingsprocessen. Derfor skal du oprette nogle foruds\u00e6tningsfelter for at udtr\u00e6kke en anmodning p\u00e5 h\u00f8jt niveau fra din kunde.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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Typer af billetformularer<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Billetformularer fungerer som et kontaktpunkt for interne og eksterne slutbrugere. Intern brug varierer i detaljer fra dens eksterne modstykke. For eksempel inkluderer en billetformular, der bruges internt, en mere kompleks skabelon i mods\u00e6tning til en ekstern billetformular, der er beregnet til kunder. De bruges til flere form\u00e5l. Nedenfor er nogle eksempler p\u00e5, hvordan en billetform adskiller sig fra en anden.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"Formular\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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IT-billetformularer<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Medarbejdere indtaster tekniske supportanmodninger i it-billetformularer. Derfor er det vigtigt at oprette et format, der giver en komplet beskrivelse af den tekniske fejl, som billetans\u00f8geren oplever. Egenskaber som emne, beskrivelse, vedh\u00e6ftet fil giver grundl\u00e6ggende data til et it-team. Det er ogs\u00e5 afg\u00f8rende at medtage nogle detaljer om billetforfatteren. For eksempel navnet p\u00e5 anmoderen, kontaktoplysninger, arbejdsafdeling og mere. Med brugerdefinerede OneDesk-felter kan du tilf\u00f8je flere egenskaber til dine formularer for at tilbyde mere personlig support til dine slutbrugere.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Projektledelse Billetformularer<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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OneDesks projektstyringssystem omfatter en r\u00e6kke egenskaber og funktioner. For eksempel kan du tildele agenter i en billetformular samt tilf\u00f8je tilh\u00e6ngere, s\u00e5som teamledere. Formularen til oprettelse af billetter organiserer ogs\u00e5 billetterne i henhold til projektet og giver dig og dit team mulighed for at definere den varetype, du bruger. Med den tilpassede feltindstilling kan du inkorporere flere oplysninger s\u00e5som tal eller omkostninger og mere.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"Billetformularer\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tTilmeld dig gratis!<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Yderligere l\u00e6sning fra vores blog:<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Hvordan et brugerdefineret softwarefirma bygger software ved hj\u00e6lp af tilpassede webformularer<\/a>
Hvordan et rejsebureau bruger billetsystemets helpdesk<\/a>
Video: Billetkonfigurationsmuligheder<\/a>
Video: Oprettelse af brugerdefinerede visninger til billetter og opgaver<\/a>
Video: Kunde-apps<\/a><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Billetformularer Billetformularer kan oprettes til flere typer supportanmodninger. Disse formularer giver brugerne mulighed for at indtaste og specificere supportanmodninger til et internt eller eksternt ekspertteam. De inkluderer detaljer om en bestemt type supportanmodning, der giver agenter mulighed for at have alle oplysningerne i h\u00e5nden for at l\u00f8se billetten. Sign up free! Fordele ved billetformularer Detaljeret […]<\/p>\n","protected":false},"author":24,"featured_media":0,"parent":119292,"menu_order":7,"comment_status":"closed","ping_status":"closed","template":"","meta":{"tpgb_global_settings":"","inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"_wpcom_ai_launchpad_about_page":false,"footnotes":""},"class_list":["post-120453","page","type-page","status-publish","hentry"],"yoast_head":"\nTicket Forms Software L\u00f8sning | Funktioner | OneDesk<\/title>\n<meta name=\"description\" content=\"OneDesk-billetformularer giver dig mulighed for at oprette flere billetformularer baseret p\u00e5 forskellige supportanmodninger fra dine kunder. 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