{"id":120470,"date":"2021-07-20T15:42:41","date_gmt":"2021-07-20T15:42:41","guid":{"rendered":"https:\/\/onedesk.com\/it-support-software\/"},"modified":"2022-03-30T20:21:50","modified_gmt":"2022-03-30T20:21:50","slug":"it-support-software","status":"publish","type":"page","link":"https:\/\/onedesk.com\/da\/projektstyringssoftware\/it-support-software\/","title":{"rendered":"IT-supportsoftware"},"content":{"rendered":"\t\t
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\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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IT-supportsoftware<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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OneDesk har en it-supportsoftware, der giver dig v\u00e6rkt\u00f8jerne til at h\u00e5ndtere alle opgaver forbundet med informationsteknologi i en organisation. Da teknologien hurtigt \u00e6ndrer sig i arbejdsmilj\u00f8et, s\u00f8ger medarbejderne mere assistance fra it-teamet. Det er derfor, det er bydende n\u00f8dvendigt at drive et IT-projektstyringssystem for at holde styr p\u00e5 alle opgaver, der kr\u00e6ver \u00f8jeblikkelig opm\u00e6rksomhed.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tTilmeld dig gratis!<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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OneDesk IT Project Management Software<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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OneDesk er en kraftfuld it-projektstyringssoftware, der kan konfigureres i henhold til kravene i din organisation. Applikationen tilbyder ogs\u00e5 helpdesk-billetfunktioner og giver v\u00e6rkt\u00f8jer, der giver dig mulighed for at forenkle kompleksiteten, der er knyttet til IT-projektstyring. OneDesk fanger alle aspekter til succesfuld planl\u00e6gning af dine it-projekter og giver dig unikke funktioner, der er nyttige for alle parter: ledelsen, agenter og kunder.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Fordele ved OneDesk IT-supportsoftware<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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OneDesk er en alsidig it-supportsoftware, der kan im\u00f8dekomme de indbyrdes afh\u00e6ngigheder, der er forbundet med din organisations informationsteknologiprojekter. Mens it-projekter omfatter en r\u00e6kke opgaver, der kr\u00e6ver en finish til slut tilgang; succesen med den ene opgave er i h\u00f8j grad forbundet med den anden. OneDesk forenkler disse problemer og giver dig mulighed for at have fuldst\u00e6ndig kontrol til at overv\u00e5ge hvert aspekt af projektet. Nedenfor er de unikke funktioner, der hj\u00e6lper dig og dit team med at f\u00e5 succes med it-projektledelse.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"Team\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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Team Samarbejde:<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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OneDesk messenger-applikationen tillader teamkommunikation<\/a> og g\u00f8r det muligt for alle deltagere at tage en samarbejdstilgang til at fuldf\u00f8re projekter. Ved at kommunikere i et chat-format eliminerer du udfordringerne forbundet med lange e-mail-tr\u00e5de og opn\u00e5r hurtigere svar fra alle medlemmer. Chatlogs inkluderer en beskedtidslinje, der fungerer som en beskedhistorik for alle teammedlemmer. Ved blot at tjekke detaljerne i beskederne kan teammedlemmer f\u00e5 mere klarhed i at tr\u00e6ffe mere informerede beslutninger i nuet og f\u00e5 en mere specifik id\u00e9 om, hvad der skal opn\u00e5s i projektet.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Organiseret struktur:<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Alle elementer er struktureret i grupper i OneDesk. For eksempel arrangerer tr\u00e6visningen alle elementer i et hierarki; firmanavnet str\u00e6kker sig til portef\u00f8ljen, som er et strukturelt element, der indeholder projekter. Projekterne indeholder alle elementer, du opretter i OneDesk. P\u00e5 samme m\u00e5de er kunder og interne brugere ogs\u00e5 organiseret i grupper. Kunder kan grupperes efter deres kundeorganisation eller kundetype i OneDesk. Samtidig kan de interne brugere tilf\u00f8jes til deres teams eller efter brugertype.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"IT-tr\u00e6visningsorganisation\"\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"IT\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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Automatiser gentaget arbejde:<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Du kan automatisere<\/a> gentagne opgaver ved at oprette din egen workflowautomatisering i OneDesk. Ved at indstille specifikke regler i OneDesk kan du automatisk \u00e6ndre livscyklusstatusserne for din opgavetype, filtrere opgaver og tildele dem til de relevante agenter og teams. OneDesk Workflow Automations giver dig mulighed for at ops\u00e6tte e-mail-opdateringer for at underrette alle f\u00f8lgere om fremskridtscyklussen for de anmodede opgavetyper.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Tildel opgaver:<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Da it-projekter omfatter alle teknologiopdateringer p\u00e5 tv\u00e6rs af afdelingerne, g\u00f8r opgavernes omfang det sv\u00e6rt at administrere af it-teamet. Da de fleste it-opgaver er to-trins job, der resulterer i mere gensidig afh\u00e6ngighed blandt teammedlemmer, giver OneDesk dig mulighed for at tildele flere brugere og teams til en opgavetype. Dette fordeler arbejdsbyrden j\u00e6vnt mellem alle teammedlemmer og s\u00e6tter dem i stand til at tage en mere samarbejdende tilgang til at fuldf\u00f8re opgaven.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"Tildel\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"IT\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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Opret timeseddel:<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Der er flere m\u00e5der at oprette timesedler<\/a> p\u00e5 i OneDesk. Interne brugere kan bruge timeren til at holde styr p\u00e5 tid brugt p\u00e5 en bestemt opgavetype. Timeren giver automatisk information om m\u00e6ngden af tid brugt p\u00e5 at afslutte opgaver. IT-supportagenter kan ogs\u00e5 manuelt indtaste tid ved at indtaste arbejdets varighed og definere opgavegennemf\u00f8relseshastigheden inden for disse arbejdstimer. Timeseddelapplikationen f\u00f8rer en detaljeret registrering af alle arbejdstimer brugt p\u00e5 opgaver og andre varetyper, hvilket giver lederen mulighed for at oprette rapporter baseret p\u00e5 timeseddelregistreringerne.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Budgetstyring:<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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OneDesk-opgaveoprettelsesformularer giver dig mulighed for at indtaste budgetdetaljerne for at sikre, at opgaven er afsluttet inden for en vis tid. Dette g\u00f8r det ogs\u00e5 muligt for it-agenter at planl\u00e6gge deres arbejde inden for en begr\u00e6nset tid. Ved at s\u00e6tte budgetbegr\u00e6nsninger i opgaveformularen administrerer du endda dit projektbudget og har faktureringstimerne til at debitere dine kunder.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"Budgetstyring\"\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"integrationer\"\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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Integrer applikationer:<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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IT-projekter omfatter drift af forskellige typer software, hvilket f\u00e5r agenter til at skifte fra en applikation til en anden. OneDesk overvinder dette problem ved at give dig mulighed for at integrere<\/a> alle dine applikationer for at skabe en one-stop platform, der giver dig alle dine ressourcer p\u00e5 \u00e9t sted. P\u00e5 den m\u00e5de fokuserer du mere p\u00e5 at afslutte dine opgaver, og som et resultat \u00f8ges produktiviteten blandt alle dine teammedlemmer. Du kan ogs\u00e5 oprette en Zapier-<\/a> konto og integrere 2000+ applikationer med din OneDesk IT-projektsoftware.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Fjernarbejde:<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Som en cloud-baseret applikation kan dit interne team nemt f\u00e5 adgang til OneDesk’ IT-supportsoftware hvor som helst. P\u00e5 denne m\u00e5de kan alle teammedlemmer betjene OneDesk fra ethvert sted og overvinde enhver geografisk barriere, der begr\u00e6nser dem i at udf\u00f8re deres opgaver. Som en webbaseret software kan brugere logge ind p\u00e5 OneDesk fra flere enheder med en internetforbindelse, hvilket giver den samme funktionalitet overalt.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"Cloud-baseret\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"Tilpasning\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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Meget tilpasselig:<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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OneDesk er bygget til at v\u00e6re en meget tilpasset applikation, der kan tilpasses som din applikation. Du kan brande din OneDesk IT-projektsoftware med dit firmalogo, tilf\u00f8je dine firmafarver, oprette skr\u00e6ddersyede opgavetyper til forskellige kundeprojekter. OneDesk giver dig mulighed for at tilpasse dine varer i vid udstr\u00e6kning. For eksempel kan du oprette dine livscyklusstatusser<\/a> for dine opgaveformularer: Ved at g\u00f8re det tilf\u00f8jer du flere statusser, \u00e6ndrer deres farver, sletter eksisterende statusser og mere.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Sikker fildeling:<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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IT-projekter inkluderer fortrolige filer, der viser private detaljer om din organisation. OneDesk IT-projektsoftware giver dig mulighed for at kryptere alle dine dokumenter, s\u00e5 du sikkert kan dele filer og mapper uden at bekymre dig om besv\u00e6ret eller en sikkerhedstrussel eller et brud. Data kan deles p\u00e5 flere m\u00e5der i OneDesk. Den mest almindelige metode til at dele data er ved at vedh\u00e6fte filer via messenger-applikationen. Andre former for fildeling omfatter vedh\u00e6ftning af dokumenter inden for en opgavetype eller deling af information gennem et projektstyringsportalsystem.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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IT Support Projektledelse<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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OneDesks it-supportsoftware er bygget til at lette alle brugere; IT-chefen, agenten og serviceanmoderen. Alle parter har deres ans\u00f8gningss\u00e6t, der underst\u00f8tter deres jobkriterier og holder dem orienteret om projektgennemf\u00f8relsesprocenten. OneDesk udstyrer IT-cheferne med en IT-projektsoftware, der underst\u00f8tter IT-supportprojektstyringsfunktioner. En af de funktioner, som OneDesk giver alle brugere, er brugen af standard- og tilpassede visninger<\/a> . Ved at bruge disse visningslayouts kan it-projektledere holde styr p\u00e5 alle igangv\u00e6rende projekter. Disse standardvisninger inkluderer tr\u00e6-, flad-, Gantt-, statustavle-, kalender- og dashboardvisninger. Tr\u00e6et viser alle elementer i en hierarkistruktur, mens den flade visning viser opgavetyperne i et projekt. Gantt-diagrammet uddanner dig om dine projektplanl\u00e6gningsevner; gennem de bl\u00e5 og gr\u00f8nne bj\u00e6lker f\u00e5r du vist din planl\u00e6gning kontra dit faktiske arbejde. Statustavlen arrangerer alle opgaver og elementer efter deres livscyklusstatus, s\u00e5 du kan tr\u00e6kke og slippe elementet i henhold til deres status. Hvis du har brug for et visningslayout til at vise dig alle tidsplaner for opgaver eller emner, kan du altid tage et kig p\u00e5 kalendervisningen. Hvis du har brug for mere visuel repr\u00e6sentation af dit projekt, kan du altid henvise til dashboardvisningen. Dashboardvisningen tilbyder dig en r\u00e6kke grafer og cirkeldiagrammer, der inkluderer detaljer om din planl\u00e6gning. Alle disse grafer og piecharts kan downloades og kan bruges til rapporter og pr\u00e6sentationer til dine \u00e5rsafslutningsm\u00f8der.<\/p>

Du kan ogs\u00e5 oprette tilpassede visninger i OneDesk via Mine visninger. Du kan oprette forskellige slags visninger ved at filtrere elementer efter forskellige egenskaber og opgavetyper. For at oprette dine personlige visninger skal du v\u00e6lge et standardlayout. Du kan derefter ogs\u00e5 tilf\u00f8je filtre eller avancerede filtre, hvis det anses for n\u00f8dvendigt for at hj\u00e6lpe med at indsn\u00e6vre dine opgavetypevisninger.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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IT-projektledelse<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Der er adskillige IT-projekttjenester, som du og dit team kan tilbyde dine kunder. Faktisk er OneDesk Customer Applications bygget til at holde kunderne opdateret. Messenger-applikationen fremmer samtale mellem de to parter. Webformularen udtr\u00e6kker arten af supportanmodningen, og portalen giver kunden alle detaljer om den \u00f8nskede vare. Endelig serverer videnbasen et selvbetjeningscenter, hvor kunderne kan finde svar p\u00e5 almindelige problemer. Dette er blot de generelle kundeapps, der tilbydes, n\u00e5r du tilmelder dig din OneDesk-konto.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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Portal:<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Portalen viser opgaveforl\u00f8bsdetaljer til seende publikum. Baseret p\u00e5 arten af medarbejdersupportanmodningen kan du bestemme, hvad portalen skal vise til seerne. Portalen<\/a> pr\u00e6senterer kun den funktion og egenskaber, du og dit team deler med dine kolleger. Visningsmuligheden kan v\u00e6re begr\u00e6nset til kun selvanmodede varer eller i henhold til organisationen. OneDesk giver dig kontrol til at v\u00e6lge funktioner og egenskaber i henhold til dine kundetyper.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Livechat:<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Livechat-applikationen<\/a> er en kommunikationskanal for dig og dine kunder. P\u00e5 grund af dets chatformat er alle beskeder, der deles mellem agenten og kunden, \u00e9n-til-\u00e9n. Dette eliminerer problemerne forbundet med lange e-mail-tr\u00e5de og g\u00f8r responstiden \u00f8jeblikkelig. Derfor kan kundernes smertepunkter let genkendes og behandles af IT-agenter, hvilket f\u00e5r kunden til at f\u00f8le sig mere involveret i processen.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"webformular\"\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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Webformularer:<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Webformularer er webbaserede formularer, der g\u00f8r det muligt for kunder at anmode om specifikke tjenester fra en supportagent eller en tjenesteudbyder. En generel webformular i OneDesk indeholder tre grundl\u00e6ggende egenskaber: Emne, Detaljer og Vedh\u00e6ftede filer. Disse felter giver it-agenterne specifikke detaljer om arten af de tekniske vanskeligheder, som kunden st\u00e5r over for. Du kan tilf\u00f8je tilpassede felter til dine webformularer for at udtr\u00e6kke flere oplysninger fra anmoderne. Disse webformularer<\/a> konverteres til varetyper og dirigeres til en specifik modtager eller underteam i IT-afdelingen.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Vidensbase:<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Vidensbasen fungerer som et informationscenter for retningsbaserede artikler eller tr\u00e6ningsmoduler. Du kan dirigere disse ressourcer til dine kunder og give dem instruktionen til at l\u00f8se niveau 1 IT-problemer. I stedet for at besvare almindelige sp\u00f8rgsm\u00e5l, led dine kunder til artikler, der svarer p\u00e5 deres sp\u00f8rgsm\u00e5l og tilbyder trin for trin vejledning til selv at l\u00f8se det tekniske problem. Ved at s\u00f8ge i artikler med n\u00f8gleord i videnbasen<\/a> kan brugere hurtigt finde ethvert emne, de selv v\u00e6lger.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tTilmeld dig gratis!<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Yderligere l\u00e6sning fra vores blog:<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Hvordan en IT-outsourcingvirksomhed bruger OneDesk til at administrere deres arbejde<\/a>
H\u00e5ndtering af eksterne teams<\/a>
Video: Workflow Automations<\/a>
Video: Timesedler og opgavetimere<\/a>
Video: Oprettelse af dine egne kundeapps<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

IT-supportsoftware OneDesk har en it-supportsoftware, der giver dig v\u00e6rkt\u00f8jerne til at h\u00e5ndtere alle opgaver forbundet med informationsteknologi i en organisation. Da teknologien hurtigt \u00e6ndrer sig i arbejdsmilj\u00f8et, s\u00f8ger medarbejderne mere assistance fra it-teamet. Det er derfor, det er bydende n\u00f8dvendigt at drive et IT-projektstyringssystem for at holde styr p\u00e5 alle opgaver, der kr\u00e6ver \u00f8jeblikkelig opm\u00e6rksomhed. […]<\/p>\n","protected":false},"author":24,"featured_media":119672,"parent":122478,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"tpgb_global_settings":"","inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"_wpcom_ai_launchpad_about_page":false,"_wpcom_ai_launchpad_gallery_page":false,"_wpcom_ai_launchpad_contact_page":false,"_wpcom_ai_launchpad_events_page":false,"_wpcom_ai_launchpad_video_page":false,"_wpcom_ai_launchpad_portfolio_piece":false,"footnotes":""},"class_list":["post-120470","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"\nIT-supportsoftwarel\u00f8sning | Funktioner | OneDesk<\/title>\n<meta name=\"description\" content=\"Administrer dine projekter i en IT-supportsoftware. Med OneDesk kan du samarbejde med teams for bedre at administrere it-projekter og holde styr p\u00e5 alle opdateringer.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/onedesk.com\/da\/projektstyringssoftware\/it-support-software\/\" \/>\n<meta property=\"og:locale\" content=\"da_DK\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"IT-supportsoftwarel\u00f8sning | Funktioner | OneDesk\" \/>\n<meta property=\"og:description\" content=\"Administrer dine projekter i en IT-supportsoftware. 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