{"id":148215,"date":"2021-12-14T14:22:54","date_gmt":"2021-12-14T14:22:54","guid":{"rendered":"https:\/\/onedesk.com\/onedesk-vs-konkurrencen\/zendesk-vs-onedesk\/"},"modified":"2025-06-04T17:36:19","modified_gmt":"2025-06-04T17:36:19","slug":"zendesk-alternativ","status":"publish","type":"page","link":"https:\/\/onedesk.com\/da\/onedesk-vs-konkurrencen\/zendesk-alternativ\/","title":{"rendered":"Zendesk vs. OneDesk"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"148215\" class=\"elementor elementor-148215 elementor-44662\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-aef3f66 e-flex e-con-boxed e-con e-parent\" data-id=\"aef3f66\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-b653aee e-con-full e-flex e-con e-child\" data-id=\"b653aee\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-709d56d elementor-widget elementor-widget-heading\" data-id=\"709d56d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">OneDesk, et kraftfuldt Zendesk-alternativ<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-189a09b elementor-widget elementor-widget-text-editor\" data-id=\"189a09b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Reducer omkostningerne uden at reducere funktionaliteten. OneDesk er et meget brugerdefineret og overkommeligt alternativ til Zendesk.  <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3bb4c9e e-flex e-con-boxed e-con e-parent\" data-id=\"3bb4c9e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-c703b0c e-con-full e-flex e-con e-child\" data-id=\"c703b0c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d1b84e5 elementor-widget__width-initial elementor-widget elementor-widget-image\" data-id=\"d1b84e5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"84\" height=\"84\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/zendesk.png\" class=\"attachment-medium size-medium wp-image-225671\" alt=\"\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/zendesk.png 84w, https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/zendesk-80x80.png 80w, https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/zendesk-40x40.png 40w, https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/zendesk-60x60.png 60w\" sizes=\"(max-width: 84px) 100vw, 84px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-00107e2 e-con-full e-flex e-con e-child\" data-id=\"00107e2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6bcbfd7 elementor-widget elementor-widget-image\" data-id=\"6bcbfd7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"100\" height=\"71\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/12\/OneDesk-Logo-Initials-Blue.png\" class=\"attachment-medium size-medium wp-image-150217\" alt=\"Logo OneDesk\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d7f3932 e-flex e-con-boxed e-con e-parent\" data-id=\"d7f3932\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-29f6d37 elementor-widget elementor-widget-heading\" data-id=\"29f6d37\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Hvorfor s\u00f8ge efter Zendesk-alternativer?  <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cae51b0 elementor-widget__width-initial elementor-widget-tablet_extra__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"cae51b0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Du har sikkert allerede h\u00f8rt om Zendesk. Zendesk er en velkendt software til administration af helpdesk, kundeservice og teamsamarbejde. Zendesk tilbyder mange funktioner, herunder flerkanals ticketing, automatisk ticketrouting, en vidensbase og AI-bot. Trods sine mange funktioner er Zendesk ikke l\u00f8sningen for alle.   <\/p><p>Nogle anmeldere n\u00e6vner ulemper s\u00e5som:  <\/p><ul><li>Begr\u00e6nset tilpasning og fleksibilitet  <\/li><li>Dyrt for vigtige funktioner<\/li><li>Vanskeligheder med rapportering<\/li><\/ul><p>Zendesk tilbyder forskellige abonnementer fra $19 pr. bruger\/m\u00e5ned til $169 pr. bruger\/m\u00e5ned. Der er ogs\u00e5 yderligere betalte tilf\u00f8jelser.   <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bead338 elementor-widget elementor-widget-heading\" data-id=\"bead338\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">M\u00f8d OneDesk, alt-i-\u00e9n-alternativet til Zendesk<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-38c3b49 elementor-widget elementor-widget-text-editor\" data-id=\"38c3b49\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-style: inherit; font-weight: inherit; color: var( --e-global-color-secondary ); font-family: var( --e-global-typography-a428b29-font-family ), Sans-serif; letter-spacing: var( --e-global-typography-a428b29-letter-spacing ); word-spacing: var( --e-global-typography-a428b29-word-spacing ); text-align: var(--text-align);\">OneDesk er en robust l\u00f8sning, der tilbyder lignende funktioner som Zendesk, herunder: ticketing, automatisering, SLA-administration, livechat, en AI-bot og vidensbase.&nbsp;<\/span><\/p>\n<p>OneDesk tilbyder ogs\u00e5:<\/p>\n<ul>\n<li>Yderligere produkter til projektstyring eller professionel servicestyring. Disse integrerede produkter tilf\u00f8jer opgaveplanl\u00e6gning, fakturering og mere. &nbsp;<\/li>\n<li>En l\u00f8sning ideel til interne helpdesk-teams og agenturer.&nbsp;<\/li>\n<li>Unik kombination af funktioner, der tager imod kundeforesp\u00f8rgsler og sikrer kontinuerlig kundekommunikation.&nbsp;<\/li>\n<\/ul>\n<p>OneDesks priser er baseret p\u00e5 antallet af brugere, med et ubegr\u00e6nset antal kunder og projekter. OneDesks Help Desk-priser starter ved kun $10,99 pr. bruger\/m\u00e5ned. <\/p>\n<p>Lad os se, hvordan OneDesk og Zendesk klarer sig i forhold til hinanden.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ff22e70 e-flex e-con-boxed e-con e-parent\" data-id=\"ff22e70\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-2241b24 e-con-full e-flex e-con e-child\" data-id=\"2241b24\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7d03cd4 elementor-widget elementor-widget-heading\" data-id=\"7d03cd4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Kraftfuldt billetsystem<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d6c8c71 elementor-widget elementor-widget-text-editor\" data-id=\"d6c8c71\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>OneDesk er et flerkanals billetsystem. Modtag billetter via e-mail, brugerdefinerede billetformularer, livechat og meget mere. Lever kvalitetssupport fra start til slut p\u00e5 \u00e9t centralt sted.    <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e93e868 e-con-full e-flex e-con e-child\" data-id=\"e93e868\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d905d5c elementor-widget elementor-widget-image\" data-id=\"d905d5c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"927\" height=\"484\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2024\/01\/Ticket-Management-Views-1.webp\" class=\"attachment-large size-large wp-image-266885\" alt=\"\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2024\/01\/Ticket-Management-Views-1.webp 927w, https:\/\/onedesk.com\/wp-content\/uploads\/2024\/01\/Ticket-Management-Views-1-300x157.webp 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2024\/01\/Ticket-Management-Views-1-768x401.webp 768w\" sizes=\"(max-width: 927px) 100vw, 927px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d71d1f1 e-flex e-con-boxed e-con e-parent\" data-id=\"d71d1f1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-64c3e26 e-con-full e-flex e-con e-child\" data-id=\"64c3e26\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e7c2b77 elementor-widget elementor-widget-image\" data-id=\"e7c2b77\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"576\" height=\"494\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2023\/12\/Automated-Flows-1.webp\" class=\"attachment-large size-large wp-image-266463\" alt=\"\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2023\/12\/Automated-Flows-1.webp 576w, https:\/\/onedesk.com\/wp-content\/uploads\/2023\/12\/Automated-Flows-1-300x257.webp 300w\" sizes=\"(max-width: 576px) 100vw, 576px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-230de98 e-con-full e-flex e-con e-child\" data-id=\"230de98\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6ac20b3 elementor-widget elementor-widget-heading\" data-id=\"6ac20b3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Fleksibel routing og automatisering  <\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3a137ee elementor-widget elementor-widget-text-editor\" data-id=\"3a137ee\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>OneDesk tilbyder automatiseringer, der er enkle at oprette, men yderst fleksible. Automatisk routing, tagging, svar og opdateringer sparer dig tid og giver dig mulighed for at tilpasse dine arbejdsgange.   <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f2bab49 e-flex e-con-boxed e-con e-parent\" data-id=\"f2bab49\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-56b513a elementor-widget elementor-widget-heading\" data-id=\"56b513a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Sammenlign OneDesk med Zendesk<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f01668d elementor-widget elementor-widget-shortcode\" data-id=\"f01668d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\"><span id=\"tablepress-1-description\" class=\"tablepress-table-description tablepress-table-description-id-1\"><\/span>\n\n<table id=\"tablepress-1\" class=\"tablepress tablepress-id-1 A comparison of ZenDesk to OneDesk - HelpDesk software\" aria-describedby=\"tablepress-1-description\">\n<thead>\n<tr class=\"row-1\">\n\t<td class=\"column-1\"><\/td><th class=\"column-2\">OneDesk <\/th><th class=\"column-3\">Zendesk<\/th>\n<\/tr>\n<\/thead>\n<tbody class=\"row-striping row-hover\">\n<tr class=\"row-2\">\n\t<td class=\"column-1\"><b>Price<\/b><\/td><td class=\"column-2\"><b>$10.99 - $39.99<\/b> per agent per month paid annually<\/td><td class=\"column-3\"><b>$19 - $115+ <\/b> per agent per month paid annually<\/td>\n<\/tr>\n<tr class=\"row-3\">\n\t<td class=\"column-1\">Email ticketing <\/td><td class=\"column-2\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2012\/04\/Check.png\" alt=\"Feature included\" style=\"width: 20px; height:20px;\"><\/td><td class=\"column-3\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2012\/04\/Check.png\" alt=\"Feature included\" style=\"width: 20px; height:20px;\"><\/td>\n<\/tr>\n<tr class=\"row-4\">\n\t<td class=\"column-1\">Social media ticketing <\/td><td class=\"column-2\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/red_x.png\" alt=\"Feature not included\" style=\"width: 20px; height: 20px;\"><\/td><td class=\"column-3\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2012\/04\/Check.png\" alt=\"Feature included\" style=\"width: 20px; height:20px;\"><\/td>\n<\/tr>\n<tr class=\"row-5\">\n\t<td class=\"column-1\">Inbound voice \/ phone ticketing<\/td><td class=\"column-2\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2012\/04\/Check.png\" alt=\"Feature included\" style=\"width: 20px; height:20px;\"><\/td><td class=\"column-3\">only in $55\/agent plan<\/td>\n<\/tr>\n<tr class=\"row-6\">\n\t<td class=\"column-1\">Satisfaction survey (CSAT)<\/td><td class=\"column-2\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2012\/04\/Check.png\" alt=\"Feature included\" style=\"width: 20px; height:20px;\"><\/td><td class=\"column-3\">only in $89\/agent plan<\/td>\n<\/tr>\n<tr class=\"row-7\">\n\t<td class=\"column-1\">Custom views<\/td><td class=\"column-2\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2012\/04\/Check.png\" alt=\"Feature included\" style=\"width: 20px; height:20px;\"><\/td><td class=\"column-3\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2012\/04\/Check.png\" alt=\"Feature included\" style=\"width: 20px; height:20px;\"><\/td>\n<\/tr>\n<tr class=\"row-8\">\n\t<td class=\"column-1\">Web widget<\/td><td class=\"column-2\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2012\/04\/Check.png\" alt=\"Feature included\" style=\"width: 20px; height:20px;\"><\/td><td class=\"column-3\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2012\/04\/Check.png\" alt=\"Feature included\" style=\"width: 20px; height:20px;\"><\/td>\n<\/tr>\n<tr class=\"row-9\">\n\t<td class=\"column-1\">Real-time chat<\/td><td class=\"column-2\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2012\/04\/Check.png\" alt=\"Feature included\" style=\"width: 20px; height:20px;\"><\/td><td class=\"column-3\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2012\/04\/Check.png\" alt=\"Feature included\" style=\"width: 20px; height:20px;\"><\/td>\n<\/tr>\n<tr class=\"row-10\">\n\t<td class=\"column-1\">Customer portal<\/td><td class=\"column-2\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2012\/04\/Check.png\" alt=\"Feature included\" style=\"width: 20px; height:20px;\"><\/td><td class=\"column-3\">only one portal starting at $89\/agent plan<\/td>\n<\/tr>\n<tr class=\"row-11\">\n\t<td class=\"column-1\">Task management <\/td><td class=\"column-2\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2012\/04\/Check.png\" alt=\"Feature included\" style=\"width: 20px; height:20px;\"><\/td><td class=\"column-3\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/red_x.png\" alt=\"Feature not included\" style=\"width: 20px; height: 20px;\"><\/td>\n<\/tr>\n<tr class=\"row-12\">\n\t<td class=\"column-1\">Knowledge base \/ Help center<\/td><td class=\"column-2\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2012\/04\/Check.png\" alt=\"Feature included\" style=\"width: 20px; height:20px;\"><\/td><td class=\"column-3\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2012\/04\/Check.png\" alt=\"Feature included\" style=\"width: 20px; height:20px;\"><\/td>\n<\/tr>\n<tr class=\"row-13\">\n\t<td class=\"column-1\">Custom fields<\/td><td class=\"column-2\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2012\/04\/Check.png\" alt=\"Feature included\" style=\"width: 20px; height:20px;\"><\/td><td class=\"column-3\">only in $89\/agent plan<\/td>\n<\/tr>\n<tr class=\"row-14\">\n\t<td class=\"column-1\">Conditional ticket fields<\/td><td class=\"column-2\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2012\/04\/Check.png\" alt=\"Feature included\" style=\"width: 20px; height:20px;\"><\/td><td class=\"column-3\">only in $89\/agent plan<\/td>\n<\/tr>\n<tr class=\"row-15\">\n\t<td class=\"column-1\">SLA management<\/td><td class=\"column-2\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2012\/04\/Check.png\" alt=\"Feature included\" style=\"width: 20px; height:20px;\"><\/td><td class=\"column-3\">only in $89\/agent plan<\/td>\n<\/tr>\n<tr class=\"row-16\">\n\t<td class=\"column-1\">Internal discussion\/collaboration<\/td><td class=\"column-2\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2012\/04\/Check.png\" alt=\"Feature included\" style=\"width: 20px; height:20px;\"><\/td><td class=\"column-3\">only in $89\/agent plan<\/td>\n<\/tr>\n<tr class=\"row-17\">\n\t<td class=\"column-1\">Pre-built analytics dashboard<\/td><td class=\"column-2\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2012\/04\/Check.png\" alt=\"Feature included\" style=\"width: 20px; height:20px;\"><\/td><td class=\"column-3\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2012\/04\/Check.png\" alt=\"Feature included\" style=\"width: 20px; height:20px;\"><\/td>\n<\/tr>\n<tr class=\"row-18\">\n\t<td class=\"column-1\">Timesheets and Timers<\/td><td class=\"column-2\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2012\/04\/Check.png\" alt=\"Feature included\" style=\"width: 20px; height:20px;\"><\/td><td class=\"column-3\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/red_x.png\" alt=\"Feature not included\" style=\"width: 20px; height: 20px;\"><\/td>\n<\/tr>\n<tr class=\"row-19\">\n\t<td class=\"column-1\">Integrated project management<\/td><td class=\"column-2\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2012\/04\/Check.png\" alt=\"Feature included\" style=\"width: 20px; height:20px;\">with project management product<\/td><td class=\"column-3\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/red_x.png\" alt=\"Feature not included\" style=\"width: 20px; height: 20px;\"><\/td>\n<\/tr>\n<tr class=\"row-20\">\n\t<td class=\"column-1\">Macros<\/td><td class=\"column-2\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2012\/04\/Check.png\" alt=\"Feature included\" style=\"width: 20px; height:20px;\"><\/td><td class=\"column-3\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2012\/04\/Check.png\" alt=\"Feature included\" style=\"width: 20px; height:20px;\"><\/td>\n<\/tr>\n<tr class=\"row-21\">\n\t<td class=\"column-1\">Automation rules<\/td><td class=\"column-2\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2012\/04\/Check.png\" alt=\"Feature included\" style=\"width: 20px; height:20px;\"><\/td><td class=\"column-3\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2012\/04\/Check.png\" alt=\"Feature included\" style=\"width: 20px; height:20px;\"><\/td>\n<\/tr>\n<tr class=\"row-22\">\n\t<td class=\"column-1\">Email audit<\/td><td class=\"column-2\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2012\/04\/Check.png\" alt=\"Feature included\" style=\"width: 20px; height:20px;\"> - last 72 hours<\/td><td class=\"column-3\">only in $115\/agent plan<\/td>\n<\/tr>\n<tr class=\"row-23\">\n\t<td class=\"column-1\">Custom ticket statuses<\/td><td class=\"column-2\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2012\/04\/Check.png\" alt=\"Feature included\" style=\"width: 20px; height:20px;\"><\/td><td class=\"column-3\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/red_x.png\" alt=\"Feature not included\" style=\"width: 20px; height: 20px;\"><\/td>\n<\/tr>\n<tr class=\"row-24\">\n\t<td class=\"column-1\">AI bot<\/td><td class=\"column-2\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2012\/04\/Check.png\" alt=\"Feature included\" style=\"width: 20px; height:20px;\"><\/td><td class=\"column-3\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2012\/04\/Check.png\" alt=\"Feature included\" style=\"width: 20px; height:20px;\"><\/td>\n<\/tr>\n<tr class=\"row-25\">\n\t<td class=\"column-1\">Community forum<\/td><td class=\"column-2\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2012\/04\/Check.png\" alt=\"Feature included\" style=\"width: 20px; height:20px;\"><\/td><td class=\"column-3\">$115\/agent plan or higher<\/td>\n<\/tr>\n<tr class=\"row-26\">\n\t<td class=\"column-1\">Multiple ticket forms<\/td><td class=\"column-2\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2012\/04\/Check.png\" alt=\"Feature included\" style=\"width: 20px; height:20px;\"><\/td><td class=\"column-3\">only in $89\/agent plan<\/td>\n<\/tr>\n<tr class=\"row-27\">\n\t<td class=\"column-1\">HIPAA enabled account<\/td><td class=\"column-2\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2012\/04\/Check.png\" alt=\"Feature included\" style=\"width: 20px; height:20px;\">with HIPAA Plan<\/td><td class=\"column-3\">$115\/agent plan or higher<\/td>\n<\/tr>\n<tr class=\"row-28\">\n\t<td class=\"column-1\">Single Sign On (SSO) <\/td><td class=\"column-2\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2012\/04\/Check.png\" alt=\"Feature included\" style=\"width: 20px; height:20px;\"><\/td><td class=\"column-3\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2012\/04\/Check.png\" alt=\"Feature included\" style=\"width: 20px; height:20px;\"><\/td>\n<\/tr>\n<tr class=\"row-29\">\n\t<td class=\"column-1\">Audit log<\/td><td class=\"column-2\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2012\/04\/Check.png\" alt=\"Feature included\" style=\"width: 20px; height:20px;\"><\/td><td class=\"column-3\">$115\/agent plan or higher<\/td>\n<\/tr>\n<tr class=\"row-30\">\n\t<td class=\"column-1\">Invoicing &amp; quoting<\/td><td class=\"column-2\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2012\/04\/Check.png\" alt=\"Feature included\" style=\"width: 20px; height:20px;\"><\/td><td class=\"column-3\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/red_x.png\" alt=\"Feature not included\" style=\"width: 20px; height: 20px;\"><\/td>\n<\/tr>\n<tr class=\"row-31\">\n\t<td class=\"column-1\">AI agent<\/td><td class=\"column-2\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2012\/04\/Check.png\" alt=\"Feature included\" style=\"width: 20px; height:20px;\"><\/td><td class=\"column-3\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2012\/04\/Check.png\" alt=\"Feature included\" style=\"width: 20px; height:20px;\"><\/td>\n<\/tr>\n<tr class=\"row-32\">\n\t<td class=\"column-1\">AI co-pilot<\/td><td class=\"column-2\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2012\/04\/Check.png\" alt=\"Feature included\" style=\"width: 20px; height:20px;\"><\/td><td class=\"column-3\">additional $50 per agent add on<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ec24df9 e-flex e-con-boxed e-con e-parent\" data-id=\"ec24df9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-08d6a4e e-con-full e-flex e-con e-child\" data-id=\"08d6a4e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2a4eab9 elementor-widget elementor-widget-heading\" data-id=\"2a4eab9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Hvad kan OneDesk tilbyde over Zendesk?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-63c7288 elementor-widget elementor-widget-text-editor\" data-id=\"63c7288\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Registrer og administrer kundesupportbilletter, e-mails, serviceanmodninger og andre kundeinteraktioner. OneDesk tilbyder de funktioner, du har brug for.  <a href=\"https:\/\/onedesk.com\/da\/funktioner-indeks\/\">Se en komplet liste over OneDesks funktioner.<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-47bd205 e-flex e-con-boxed e-con e-parent\" data-id=\"47bd205\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-b3426ee e-con-full e-flex e-con e-child\" data-id=\"b3426ee\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ca79c87 elementor-widget elementor-widget-heading\" data-id=\"ca79c87\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Fuldst\u00e6ndig tilpasning<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3610dc9 elementor-widget elementor-widget-text-editor\" data-id=\"3610dc9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Mange helpdesk-l\u00f8sninger p\u00e5 markedet begr\u00e6nser dig til en r\u00e6kke tilpasninger. For eksempel tillader Zendesk ikke brugerdefinerede statusser.  <span style=\"font-style: inherit; font-weight: inherit; color: var( --e-global-color-secondary ); font-family: var( --e-global-typography-a428b29-font-family ), Sans-serif; letter-spacing: var( --e-global-typography-a428b29-letter-spacing ); word-spacing: var( --e-global-typography-a428b29-word-spacing ); text-align: var(--text-align);\">Hos OneDesk mener vi, at dit v\u00e6rkt\u00f8j skal passe til dine behov. Som s\u00e5dan er OneDesk et af de mest tilpasselige v\u00e6rkt\u00f8jer til r\u00e5dighed. Konfigurer ubegr\u00e6nset brugerdefinerede felter og statusser. Opret dine egne agentteams og roller. Skift udseendet af din hj\u00e6lpewidget. Opret tilpassede SLA&#8217;er til din organisation. Opret brugerdefinerede rapporter og meget mere!<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0f7dfde e-con-full e-flex e-con e-child\" data-id=\"0f7dfde\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6bb0a0a elementor-widget elementor-widget-image\" data-id=\"6bb0a0a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"461\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/05\/Customization-1024x461.webp\" class=\"attachment-large size-large wp-image-231766\" alt=\"OneDesk-tilpasninger\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/05\/Customization-1024x461.webp 1024w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/05\/Customization-300x135.webp 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/05\/Customization-768x346.webp 768w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/05\/Customization.webp 1110w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-22257e8 e-flex e-con-boxed e-con e-parent\" data-id=\"22257e8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-faef636 e-con-full e-flex e-con e-child\" data-id=\"faef636\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3d4df9c elementor-widget elementor-widget-image\" data-id=\"3d4df9c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"473\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2024\/01\/Project-Planning-1024x473.webp\" class=\"attachment-large size-large wp-image-267057\" alt=\"planl\u00e6gningsv\u00e6rkt\u00f8jer til projektstyringssoftware\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2024\/01\/Project-Planning-1024x473.webp 1024w, https:\/\/onedesk.com\/wp-content\/uploads\/2024\/01\/Project-Planning-300x139.webp 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2024\/01\/Project-Planning-768x355.webp 768w, https:\/\/onedesk.com\/wp-content\/uploads\/2024\/01\/Project-Planning.webp 1087w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-63e5cb4 e-con-full e-flex e-con e-child\" data-id=\"63e5cb4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c33eed3 elementor-widget elementor-widget-heading\" data-id=\"c33eed3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Arbejdsstyring i hele livscyklussen<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d96762f elementor-widget elementor-widget-text-editor\" data-id=\"d96762f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Zendesk tilbyder kun en helpdesk-l\u00f8sning. Med OneDesk beh\u00f8ver du kun \u00e9n applikation til at administrere b\u00e5de din helpdesk og projektstyring.  <\/p><p>OneDesks projektstyringsapplikation fungerer problemfrit med helpdesk eller kan fungere separat. Konverter billetter til opgaver. <a href=\"https:\/\/onedesk.com\/da\/funktioner-indeks\/projektstyringsloesning\/\">Planl\u00e6g og planl\u00e6g opgaver<\/a> og projekter med Gantt-diagrammet og kalenderen. S\u00e6t et budget og overv\u00e5g dine planlagte og faktiske omkostninger i realtid og meget mere.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-115dbe1 e-flex e-con-boxed e-con e-parent\" data-id=\"115dbe1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-d4ba983 e-con-full e-flex e-con e-child\" data-id=\"d4ba983\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-02f7718 elementor-widget elementor-widget-heading\" data-id=\"02f7718\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Ofte stillede sp\u00f8rgsm\u00e5l om Zendesk<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-97e3b72 uael-faq-box-layout-yes align-at-left elementor-widget elementor-widget-uael-faq\" data-id=\"97e3b72\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"uael-faq.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t\t<div id='uael-faq-wrapper-159' class=\"uael-faq-wrapper\">\n\t\t\t\t<div class=\"uael-faq-container uael-faq-layout-accordion\" data-layout=\"accordion\" >\n\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"uael-accordion-9366973\" class=\"uael-faq-accordion\" role=\"tablist\">\n\t\t\t\t\t\t\t\t<div class= \"uael-accordion-title\" aria-expanded=\"false\" role=\"tab\">\n\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon uael-accordion-icon-left\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-closed\"><i class=\"fas fa-angle-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-opened\"><i class=\"fas fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<h3 class=\"uael-question-9366973 uael-question-span\" tabindex=\"0\" id=\"uael-faq-1-6a35194066b05\">Hvad er de bedste Zendesk-alternativer?  <\/h3>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"uael-accordion-content\" role=\"tabpanel\">\n\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\t<span><p>Selvom Zendesk tilbyder en r\u00e6kke funktioner, er det muligvis ikke l\u00f8sningen for alle. Zendesk tilbyder begr\u00e6nsede tilpasningsmuligheder og passer muligvis ikke til din unikke arbejdsgang. Zendesk kan ogs\u00e5 v\u00e6re dyrt, hvis du har brug for funktioner p\u00e5 h\u00f8jt niveau. Det er ogs\u00e5 vigtigt at overveje de funktioner, du har brug for. Hvis du leder efter et Zendesk-alternativ, tilbyder OneDesk mange af Zendesks funktioner p\u00e5 h\u00f8jeste niveau til en br\u00f8kdel af prisen. Derudover tilbyder OneDesk opgave- og projektstyringsprodukter, der problemfrit integreres i \u00e9n applikation. Som s\u00e5dan er OneDesk fantastisk til interne teams, der ogs\u00e5 arbejder p\u00e5 opgaver eller projekter, samt bureauer, der samtidig har brug for at administrere klientarbejde.   <\/p><\/span>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"uael-accordion-dba7543\" class=\"uael-faq-accordion\" role=\"tablist\">\n\t\t\t\t\t\t\t\t<div class= \"uael-accordion-title\" aria-expanded=\"false\" role=\"tab\">\n\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon uael-accordion-icon-left\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-closed\"><i class=\"fas fa-angle-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-opened\"><i class=\"fas fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<h3 class=\"uael-question-dba7543 uael-question-span\" tabindex=\"0\" id=\"uael-faq-2-6a35194066c09\">Hvad er forskellen mellem Zendesk og OneDesk?<\/h3>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"uael-accordion-content\" role=\"tabpanel\">\n\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\t<span><p>Zendesk og OneDesk er begge helpdesk-applikationer, der tilbyder en r\u00e6kke funktioner. Zendesk fokuserer mere p\u00e5 billetter til sociale medier. Mens OneDesk er bedst til intern eller B2B-helpdesk, tilbyder OneDesk <a href=\"https:\/\/onedesk.com\/da\/funktioner-indeks\/kunde-apps-funktioner\/\">kundevendte applikationer<\/a> , der giver kunder eller slutbrugere mulighed for at kommunikere, indsende tickets og holde sig opdateret via e-mail, formularer, livechat, en kundeportal og vidensbase. <\/p><\/span>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"uael-accordion-97f829b\" class=\"uael-faq-accordion\" role=\"tablist\">\n\t\t\t\t\t\t\t\t<div class= \"uael-accordion-title\" aria-expanded=\"false\" role=\"tab\">\n\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon uael-accordion-icon-left\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-closed\"><i class=\"fas fa-angle-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-opened\"><i class=\"fas fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<h3 class=\"uael-question-97f829b uael-question-span\" tabindex=\"0\" id=\"uael-faq-3-6a35194066cc5\">Hvem er Zendesks konkurrenter?  <\/h3>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"uael-accordion-content\" role=\"tabpanel\">\n\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\t<span><p>Du vil se en r\u00e6kke Zendesk-konkurrenter, som normalt fokuserer p\u00e5 forskellige funktioner i helpdesk-softwaren. Disse konkurrenter inkluderer OneDesk, Freshdesk og HappyFox. Zendesk-konkurrenter har normalt v\u00e6sentlige funktioner s\u00e5som e-mail-billetter og grundl\u00e6ggende automatiseringer. Afh\u00e6ngigt af hvad du leder efter, har du muligvis brug for mere kraftfulde automatiseringer eller yderligere <a href=\"https:\/\/onedesk.com\/da\/funktioner-indeks\/flere-maader-at-oprette-billetter\/\">m\u00e5der at oprette billetter p\u00e5<\/a> . OneDesk tilbyder b\u00e5de en komplet helpdesk og et projektstyringsprodukt, der problemfrit integreres, hvilket adskiller det fra andre l\u00f8sninger. Tjek vores andre <a href=\"https:\/\/onedesk.com\/da\/helpdesk-alternativer\/\">helpdesk-sammenligninger<\/a> for at se, hvordan OneDesk og Zendesk klarer sig ved siden af \u200b\u200bkonkurrenterne.  <\/p><\/span>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0fbc85d e-flex e-con-boxed e-con e-parent\" data-id=\"0fbc85d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-74a212e e-con-full e-flex e-con e-child\" data-id=\"74a212e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-37f0e09 elementor-widget elementor-widget-heading\" data-id=\"37f0e09\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Se hvordan OneDesk er det bedste Zendesk-alternativ<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f9ca317 elementor-widget elementor-widget-text-editor\" data-id=\"f9ca317\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Evaluer OneDesk selv med vores helt gratis 14-dages pr\u00f8veperiode. Det er nemt at komme i gang med vores <a href=\"https:\/\/onedesk.com\/da\/kom-igang\/\">onboarding-guide<\/a> og andre ressourcer. Du kan ogs\u00e5 <a href=\"https:\/\/onedesk.com\/da\/demo\/bog-demo\/\">booke en demo<\/a> for at se OneDesk i aktion.  <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-091aeb8 elementor-align-left elementor-widget elementor-widget-button\" data-id=\"091aeb8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm elementor-animation-grow\" href=\"https:\/\/onedesk.com\/da\/tilmeldingsfri-2\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Kom i gang gratis<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-deb9645 e-con-full e-flex e-con e-child\" data-id=\"deb9645\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d7ff5e0 elementor-widget elementor-widget-image\" data-id=\"d7ff5e0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"398\" height=\"215\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2023\/08\/OD-Rocket.png\" class=\"attachment-large size-large wp-image-255540\" alt=\"\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2023\/08\/OD-Rocket.png 398w, https:\/\/onedesk.com\/wp-content\/uploads\/2023\/08\/OD-Rocket-300x162.png 300w\" sizes=\"(max-width: 398px) 100vw, 398px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>OneDesk, et kraftfuldt Zendesk-alternativ Reducer omkostningerne uden at reducere funktionaliteten. OneDesk er et meget brugerdefineret og overkommeligt alternativ til Zendesk. Hvorfor s\u00f8ge efter Zendesk-alternativer? Du har sikkert allerede h\u00f8rt om Zendesk. Zendesk er en velkendt software til administration af helpdesk, kundeservice og teamsamarbejde. Zendesk tilbyder mange funktioner, herunder flerkanals ticketing, automatisk ticketrouting, en vidensbase og [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":302940,"parent":119312,"menu_order":8,"comment_status":"closed","ping_status":"closed","template":"","meta":{"tpgb_global_settings":"","inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-148215","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.8 (Yoast SEO v27.8) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Zendesk Alternativ | Help Desk &amp; Project Management Softwarel\u00f8sning<\/title>\n<meta name=\"description\" content=\"Leder du efter et helpdesk-softwarealternativ til Zendesk? 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