{"id":148332,"date":"2021-12-14T14:42:27","date_gmt":"2021-12-14T14:42:27","guid":{"rendered":"https:\/\/onedesk.com\/onedesk-vs-konkurrencen\/freshdesk-vs-onedesk\/"},"modified":"2025-06-04T20:11:40","modified_gmt":"2025-06-04T20:11:40","slug":"freshdesk-alternativ","status":"publish","type":"page","link":"https:\/\/onedesk.com\/da\/onedesk-vs-konkurrencen\/freshdesk-alternativ\/","title":{"rendered":"Freshdesk vs. OneDesk"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"148332\" class=\"elementor elementor-148332 elementor-47446\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6d3d858 e-flex e-con-boxed e-con e-parent\" data-id=\"6d3d858\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-25c11eb e-con-full e-flex e-con e-child\" data-id=\"25c11eb\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9698a1b elementor-widget elementor-widget-heading\" data-id=\"9698a1b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">OneDesk, Freshdesk-alternativet  <\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b478820 elementor-widget elementor-widget-text-editor\" data-id=\"b478820\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>OneDesk er en fuldt udstyret, men overkommelig helpdesk-l\u00f8sning og et alternativ til Freshdesk.  <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-bb03e33 e-flex e-con-boxed e-con e-child\" data-id=\"bb03e33\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1ef8842 elementor-widget elementor-widget-image\" data-id=\"1ef8842\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1307\" height=\"574\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/Cards.png\" class=\"attachment-full size-full wp-image-189920\" alt=\"\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/Cards.png 1307w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/Cards-300x132.png 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/Cards-1024x450.png 1024w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/Cards-768x337.png 768w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/Cards-683x300.png 683w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/Cards-1140x501.png 1140w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/Cards-255x112.png 255w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/Cards-182x80.png 182w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/Cards-91x40.png 91w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/Cards-480x211.png 480w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/Cards-500x220.png 500w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/Cards-750x329.png 750w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/Cards-360x158.png 360w\" sizes=\"(max-width: 1307px) 100vw, 1307px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-459998f e-flex e-con-boxed e-con e-parent\" data-id=\"459998f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-a5bc295 e-con-full e-flex e-con e-child\" data-id=\"a5bc295\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1025afe elementor-widget__width-initial elementor-widget elementor-widget-image\" data-id=\"1025afe\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1\" height=\"1\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2024\/08\/freshdesk-logo.svg\" class=\"attachment-medium size-medium wp-image-273855\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9cf70c5 e-con-full e-flex e-con e-child\" data-id=\"9cf70c5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0d1f850 elementor-widget elementor-widget-image\" data-id=\"0d1f850\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"300\" height=\"59\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/09\/cropped-logo-300x59.png\" class=\"attachment-medium size-medium wp-image-126065\" alt=\"\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/09\/cropped-logo-300x59.png 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/09\/cropped-logo.png 600w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f1d8306 e-flex e-con-boxed e-con e-parent\" data-id=\"f1d8306\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4ca9758 elementor-widget elementor-widget-heading\" data-id=\"4ca9758\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Hvorfor skal du kigge efter alternativer til Freshdesk?  <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e311f0b elementor-widget__width-initial elementor-widget-tablet_extra__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"e311f0b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Freshdesk er en velkendt helpdesk-l\u00f8sning. Funktionerne omfatter e-mail-ticketing, SLA-administration og en vidensbase. De tilbyder yderligere tilf\u00f8jelser og pakker til omnichannel-ticketing, chat, ITSM og en AI-bot.  &nbsp;&nbsp;<\/p>\n<p>Nogle anmeldere n\u00e6vner negative ting s\u00e5som:&nbsp;<\/p>\n<ul>\n<li>Begr\u00e6nsninger for rapportering og eksport&nbsp;<\/li>\n<li>H\u00f8je priser for avancerede funktioner<\/li>\n<li>Mangel p\u00e5 brugerdefineret gr\u00e6nseflade<\/li>\n<li>Utilstr\u00e6kkelig automatisering<\/li>\n<\/ul>\n<p>Freshdesk tilbyder fire pakkeniveauer samt yderligere pakker til omnichannel-, chat- og opkaldsfunktioner. De tilg\u00e6ngelige funktioner varierer afh\u00e6ngigt af hvilken pakke du v\u00e6lger. Freshdesk tilbyder en basispakke fra $15\/pr. bruger om m\u00e5neden, op til deres Enterprise omnichannel-plan p\u00e5 $109\/pr. bruger om m\u00e5neden.&nbsp;<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4e8e69c elementor-widget elementor-widget-heading\" data-id=\"4e8e69c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">M\u00f8d OneDesk, alt-i-\u00e9n Freshdesk-alternativet<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cd65bac elementor-widget elementor-widget-text-editor\" data-id=\"cd65bac\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>OneDesk tilbyder mange af helpdesk-funktionerne i Freshdesk. Funktionerne omfatter e-mail-ticketing, livechat, en vidensbase, AI-chatbot og SLA-administration. Ud over robuste helpdesk-funktioner tilbyder OneDesk produkter til projektstyring, fakturering og tilbudsgivning, integreret i \u00e9n app. &nbsp;<\/p>\n<p>OneDesks priser er uigennemsigtige og overkommelige sammenlignet med Freshdesk. OneDesks Help Desk koster fra $10,99 &#8211; $14,99 pr. bruger\/m\u00e5ned. Hvis du \u00f8nsker fuldt integreret arbejdsstyring oven p\u00e5 din helpdesk, koster det kun $21,99 &#8211; $26,99 pr. bruger\/m\u00e5ned, hvilket stadig er en br\u00f8kdel af Freshdesks enterprise-abonnement.  &nbsp;<\/p>\n<p>Forts\u00e6t med at l\u00e6se for at se, hvordan OneDesk og Freshdesk st\u00e5r over for hinanden.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0bbd7dc e-flex e-con-boxed e-con e-parent\" data-id=\"0bbd7dc\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3878e91 elementor-widget elementor-widget-heading\" data-id=\"3878e91\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Sammenlign OneDesk vs. Freshdesk<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b215fd0 elementor-widget elementor-widget-shortcode\" data-id=\"b215fd0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\">\n<table id=\"tablepress-9\" class=\"tablepress tablepress-id-9 A comparison between OneDesk and Freshdesk\" aria-describedby=\"tablepress-9-description\">\n<thead>\n<tr class=\"row-1\">\n\t<td class=\"column-1\"><\/td><th class=\"column-2\">OneDesk<\/th><th class=\"column-3\">Freshdesk<\/th>\n<\/tr>\n<\/thead>\n<tbody class=\"row-striping row-hover\">\n<tr class=\"row-2\">\n\t<td class=\"column-1\">Price (users)<\/td><td class=\"column-2\">$10.99 - 26.99 per user\/month<\/td><td class=\"column-3\">$15 - $79+ per user\/month<\/td>\n<\/tr>\n<tr class=\"row-3\">\n\t<td class=\"column-1\">Email ticketing<\/td><td class=\"column-2\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2012\/04\/Check.png\" alt=\"Feature included\" style=\"width: 20px; height:20px;\"> <\/td><td class=\"column-3\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2012\/04\/Check.png\" alt=\"Feature included\" style=\"width: 20px; height:20px;\"><\/td>\n<\/tr>\n<tr class=\"row-4\">\n\t<td class=\"column-1\">Team collaboration<\/td><td class=\"column-2\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2012\/04\/Check.png\" alt=\"Feature included\" style=\"width: 20px; height:20px;\"> <\/td><td class=\"column-3\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2012\/04\/Check.png\" alt=\"Feature included\" style=\"width: 20px; height:20px;\"><\/td>\n<\/tr>\n<tr class=\"row-5\">\n\t<td class=\"column-1\">Knowledge base<\/td><td class=\"column-2\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2012\/04\/Check.png\" alt=\"Feature included\" style=\"width: 20px; height:20px;\"> <\/td><td class=\"column-3\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2012\/04\/Check.png\" alt=\"Feature included\" style=\"width: 20px; height:20px;\"><\/td>\n<\/tr>\n<tr class=\"row-6\">\n\t<td class=\"column-1\">Inbound phone ticketing<\/td><td class=\"column-2\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2012\/04\/Check.png\" alt=\"Feature included\" style=\"width: 20px; height:20px;\"><\/td><td class=\"column-3\">With Freshcaller<\/td>\n<\/tr>\n<tr class=\"row-7\">\n\t<td class=\"column-1\">Social media ticketing<\/td><td class=\"column-2\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/red_x.png\" alt=\"Feature not included\" style=\"width: 20px; height: 20px;\"><\/td><td class=\"column-3\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2012\/04\/Check.png\" alt=\"Feature included\" style=\"width: 20px; height:20px;\"><\/td>\n<\/tr>\n<tr class=\"row-8\">\n\t<td class=\"column-1\">SLA management<\/td><td class=\"column-2\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2012\/04\/Check.png\" alt=\"Feature included\" style=\"width: 20px; height:20px;\"> <\/td><td class=\"column-3\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2012\/04\/Check.png\" alt=\"Feature included\" style=\"width: 20px; height:20px;\"> <\/td>\n<\/tr>\n<tr class=\"row-9\">\n\t<td class=\"column-1\">SLA breach notification<\/td><td class=\"column-2\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2012\/04\/Check.png\" alt=\"Feature included\" style=\"width: 20px; height:20px;\"> <\/td><td class=\"column-3\">Only on $69+\/user\/month plans<\/td>\n<\/tr>\n<tr class=\"row-10\">\n\t<td class=\"column-1\">Mobile app<\/td><td class=\"column-2\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2012\/04\/Check.png\" alt=\"Feature included\" style=\"width: 20px; height:20px;\"> <\/td><td class=\"column-3\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2012\/04\/Check.png\" alt=\"Feature included\" style=\"width: 20px; height:20px;\"> <br \/>\n<\/td>\n<\/tr>\n<tr class=\"row-11\">\n\t<td class=\"column-1\">Chat web widget<\/td><td class=\"column-2\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2012\/04\/Check.png\" alt=\"Feature included\" style=\"width: 20px; height:20px;\"> <\/td><td class=\"column-3\">Only on $69\/user\/month plans for an EXTRA $30 per user\/plan<\/td>\n<\/tr>\n<tr class=\"row-12\">\n\t<td class=\"column-1\">Automations <\/td><td class=\"column-2\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2012\/04\/Check.png\" alt=\"Feature included\" style=\"width: 20px; height:20px;\"> <\/td><td class=\"column-3\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2012\/04\/Check.png\" alt=\"Feature included\" style=\"width: 20px; height:20px;\"> <\/td>\n<\/tr>\n<tr class=\"row-13\">\n\t<td class=\"column-1\">Round robin ticket assignment<\/td><td class=\"column-2\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2012\/04\/Check.png\" alt=\"Feature included\" style=\"width: 20px; height:20px;\"> <\/td><td class=\"column-3\">Only on $69+\/user\/month plans<\/td>\n<\/tr>\n<tr class=\"row-14\">\n\t<td class=\"column-1\">Integrations<\/td><td class=\"column-2\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2012\/04\/Check.png\" alt=\"Feature included\" style=\"width: 20px; height:20px;\"> <\/td><td class=\"column-3\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2012\/04\/Check.png\" alt=\"Feature included\" style=\"width: 20px; height:20px;\"> <\/td>\n<\/tr>\n<tr class=\"row-15\">\n\t<td class=\"column-1\">AI agent<\/td><td class=\"column-2\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2012\/04\/Check.png\" alt=\"Feature included\" style=\"width: 20px; height:20px;\"><\/td><td class=\"column-3\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2012\/04\/Check.png\" alt=\"Feature included\" style=\"width: 20px; height:20px;\"> $69+\/user\/month plans<\/td>\n<\/tr>\n<tr class=\"row-16\">\n\t<td class=\"column-1\">Multiple SLA policies<\/td><td class=\"column-2\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2012\/04\/Check.png\" alt=\"Feature included\" style=\"width: 20px; height:20px;\"> <\/td><td class=\"column-3\">Only on $69+\/user\/month plans<\/td>\n<\/tr>\n<tr class=\"row-17\">\n\t<td class=\"column-1\">Time tracking<\/td><td class=\"column-2\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2012\/04\/Check.png\" alt=\"Feature included\" style=\"width: 20px; height:20px;\"><\/td><td class=\"column-3\">Only on $45+\/user\/month plans<\/td>\n<\/tr>\n<tr class=\"row-18\">\n\t<td class=\"column-1\">Timesheets<\/td><td class=\"column-2\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2012\/04\/Check.png\" alt=\"Feature included\" style=\"width: 20px; height:20px;\"> <\/td><td class=\"column-3\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/red_x.png\" alt=\"Feature not included\" style=\"width: 20px; height: 20px;\"><\/td>\n<\/tr>\n<tr class=\"row-19\">\n\t<td class=\"column-1\">Satisfaction surveys<\/td><td class=\"column-2\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2012\/04\/Check.png\" alt=\"Feature included\" style=\"width: 20px; height:20px;\"><\/td><td class=\"column-3\">Only on $45+\/user\/month plans<\/td>\n<\/tr>\n<tr class=\"row-20\">\n\t<td class=\"column-1\">Schedule reports<\/td><td class=\"column-2\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2012\/04\/Check.png\" alt=\"Feature included\" style=\"width: 20px; height:20px;\"> <\/td><td class=\"column-3\">Only on $45+\/user\/month plans<\/td>\n<\/tr>\n<tr class=\"row-21\">\n\t<td class=\"column-1\">Custom reports<\/td><td class=\"column-2\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2012\/04\/Check.png\" alt=\"Feature included\" style=\"width: 20px; height:20px;\"> <\/td><td class=\"column-3\">Only on 69+\/user\/month plans<\/td>\n<\/tr>\n<tr class=\"row-22\">\n\t<td class=\"column-1\">Portal customization<\/td><td class=\"column-2\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2012\/04\/Check.png\" alt=\"Feature included\" style=\"width: 20px; height:20px;\"> <\/td><td class=\"column-3\">Only on $69+\/user\/month plans<\/td>\n<\/tr>\n<tr class=\"row-23\">\n\t<td class=\"column-1\">Calendar view<\/td><td class=\"column-2\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2012\/04\/Check.png\" alt=\"Feature included\" style=\"width: 20px; height:20px;\"> <\/td><td class=\"column-3\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/red_x.png\" alt=\"Feature not included\" style=\"width: 20px; height: 20px;\"><\/td>\n<\/tr>\n<tr class=\"row-24\">\n\t<td class=\"column-1\">Kanban \/ Board view<\/td><td class=\"column-2\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2012\/04\/Check.png\" alt=\"Feature included\" style=\"width: 20px; height:20px;\"> <\/td><td class=\"column-3\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/red_x.png\" alt=\"Feature not included\" style=\"width: 20px; height: 20px;\"><\/td>\n<\/tr>\n<tr class=\"row-25\">\n\t<td class=\"column-1\">Custom ticket forms<\/td><td class=\"column-2\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2012\/04\/Check.png\" alt=\"Feature included\" style=\"width: 20px; height:20px;\"> <\/td><td class=\"column-3\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2012\/04\/Check.png\" alt=\"Feature included\" style=\"width: 20px; height:20px;\"> <\/td>\n<\/tr>\n<tr class=\"row-26\">\n\t<td class=\"column-1\">Task management<\/td><td class=\"column-2\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2012\/04\/Check.png\" alt=\"Feature included\" style=\"width: 20px; height:20px;\"> with Project Management product<\/td><td class=\"column-3\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/red_x.png\" alt=\"Feature not included\" style=\"width: 20px; height: 20px;\"><\/td>\n<\/tr>\n<tr class=\"row-27\">\n\t<td class=\"column-1\">Invoicing \/ Quoting <\/td><td class=\"column-2\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2012\/04\/Check.png\" alt=\"Feature included\" style=\"width: 20px; height:20px;\"> with PSA add on<\/td><td class=\"column-3\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/red_x.png\" alt=\"Feature not included\" style=\"width: 20px; height: 20px;\"><\/td>\n<\/tr>\n<tr class=\"row-28\">\n\t<td class=\"column-1\">Audit log<\/td><td class=\"column-2\"><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2012\/04\/Check.png\" alt=\"Feature included\" style=\"width: 20px; height:20px;\"> <\/td><td class=\"column-3\">Only on $109+\/user\/month plans<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<span id=\"tablepress-9-description\" class=\"tablepress-table-description tablepress-table-description-id-9\"><\/span>\n<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6092063 e-flex e-con-boxed e-con e-parent\" data-id=\"6092063\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e4ab558 elementor-widget elementor-widget-heading\" data-id=\"e4ab558\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Hvad g\u00f8r OneDesk til det ideelle Freshdesk-alternativ?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c422033 e-flex e-con-boxed e-con e-parent\" data-id=\"c422033\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-1fb79cd e-con-full e-flex e-con e-child\" data-id=\"1fb79cd\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5cca5f0 elementor-widget elementor-widget-heading\" data-id=\"5cca5f0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Multikanalbillettering  <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7ea6347 elementor-widget elementor-widget-text-editor\" data-id=\"7ea6347\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Registrer, kategoriser, tildel, administrer og <a href=\"https:\/\/onedesk.com\/da\/funktioner-indeks\/helpdesk-billetsystem\/\">l\u00f8s sager<\/a> . Sager kan oprettes automatisk fra e-mails, livechat, kundeportalen eller webformularer. Brug brugerdefinerede sagsvisninger til at organisere, spore og administrere sager effektivt.    <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4d00d0d e-con-full e-flex e-con e-child\" data-id=\"4d00d0d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-66e6c2a elementor-widget elementor-widget-image\" data-id=\"66e6c2a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"927\" height=\"484\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2024\/01\/Ticket-Management-Views-1.webp\" class=\"attachment-large size-large wp-image-266885\" alt=\"\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2024\/01\/Ticket-Management-Views-1.webp 927w, https:\/\/onedesk.com\/wp-content\/uploads\/2024\/01\/Ticket-Management-Views-1-300x157.webp 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2024\/01\/Ticket-Management-Views-1-768x401.webp 768w\" sizes=\"(max-width: 927px) 100vw, 927px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-dbdc99f e-flex e-con-boxed e-con e-parent\" data-id=\"dbdc99f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-261e443 e-con-full e-flex e-con e-child\" data-id=\"261e443\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-562b6ca elementor-widget elementor-widget-image\" data-id=\"562b6ca\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"775\" height=\"500\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2024\/03\/AI-Chatbot-1.webp\" class=\"attachment-large size-large wp-image-270186\" alt=\"\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2024\/03\/AI-Chatbot-1.webp 775w, https:\/\/onedesk.com\/wp-content\/uploads\/2024\/03\/AI-Chatbot-1-300x194.webp 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2024\/03\/AI-Chatbot-1-768x495.webp 768w\" sizes=\"(max-width: 775px) 100vw, 775px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-24a7524 e-con-full e-flex e-con e-child\" data-id=\"24a7524\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1d6923c elementor-widget elementor-widget-heading\" data-id=\"1d6923c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Personlig AI-agent<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-251f943 elementor-widget elementor-widget-text-editor\" data-id=\"251f943\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Spar v\u00e6rdifuld tid og yd support d\u00f8gnet rundt med en GPT-lignende AI-chatbot. Din AI er skr\u00e6ddersyet til din virksomhed \u2013 tr\u00e6net p\u00e5 din hjemmeside, vidensbase, gemte svar eller tidligere svar fra agenter.   <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c2e6b2a e-flex e-con-boxed e-con e-parent\" data-id=\"c2e6b2a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-cb1711f e-con-full e-flex e-con e-child\" data-id=\"cb1711f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fb149de elementor-widget elementor-widget-heading\" data-id=\"fb149de\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Fleksibel automatisering og routing<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1277fc4 elementor-widget elementor-widget-text-editor\" data-id=\"1277fc4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Konfigurer automatiseringsregler fra hundredvis af muligheder. Spar tid ved automatisk at tildele, dirigere, besvare og meget mere! <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2a3bbd8 e-con-full e-flex e-con e-child\" data-id=\"2a3bbd8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b375511 elementor-widget elementor-widget-image\" data-id=\"b375511\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"850\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/04\/AutoReplies.webp\" class=\"attachment-large size-large wp-image-169462\" alt=\"helpdesk automatiske svar\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/04\/AutoReplies.webp 1000w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/04\/AutoReplies-300x255.webp 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/04\/AutoReplies-768x653.webp 768w\" sizes=\"(max-width: 1000px) 100vw, 1000px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-fc99516 e-flex e-con-boxed e-con e-parent\" data-id=\"fc99516\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-d87a1ea e-con-full e-flex e-con e-child\" data-id=\"d87a1ea\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-529fbee elementor-widget elementor-widget-heading\" data-id=\"529fbee\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Fuld projektledelse  <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c35b849 elementor-widget elementor-widget-text-editor\" data-id=\"c35b849\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>OneDesk tilbyder yderligere produkter til at administrere alt dit arbejde. Produkterne er problemfrit integreret for at administrere din helpdesk og projektstyring med \u00e9t robust v\u00e6rkt\u00f8j.<br> For eksempel kan du konvertere billetter til opgaver for at planl\u00e6gge dem. Planl\u00e6g og planl\u00e6g opgaver, underopgaver og projekter med Gantt-diagrammet og kalendervisningerne. OneDesk inkluderer avancerede projektstyringsfunktioner s\u00e5som opgaveafh\u00e6ngigheder, sammenk\u00e6dede relationer og opgavescoring.   <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4cfe6bb e-con-full e-flex e-con e-child\" data-id=\"4cfe6bb\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0ccd670 elementor-widget elementor-widget-image\" data-id=\"0ccd670\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"519\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2023\/04\/resource-planning-1024x519.webp\" class=\"attachment-large size-large wp-image-248628\" alt=\"ressourceplanl\u00e6gning\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2023\/04\/resource-planning-1024x519.webp 1024w, https:\/\/onedesk.com\/wp-content\/uploads\/2023\/04\/resource-planning-300x152.webp 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2023\/04\/resource-planning-768x389.webp 768w, https:\/\/onedesk.com\/wp-content\/uploads\/2023\/04\/resource-planning.webp 1165w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-550ef11 e-flex e-con-boxed e-con e-parent\" data-id=\"550ef11\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b39cd5a elementor-widget elementor-widget-heading\" data-id=\"b39cd5a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Ofte stillede sp\u00f8rgsm\u00e5l om Freshdesk<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-628b270 uael-faq-box-layout-yes align-at-left elementor-widget elementor-widget-uael-faq\" data-id=\"628b270\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"uael-faq.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t\t<div id='uael-faq-wrapper-103' class=\"uael-faq-wrapper\">\n\t\t\t\t<div class=\"uael-faq-container uael-faq-layout-accordion\" data-layout=\"accordion\" >\n\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"uael-accordion-36b1f7e\" class=\"uael-faq-accordion\" role=\"tablist\">\n\t\t\t\t\t\t\t\t<div class= \"uael-accordion-title\" aria-expanded=\"false\" role=\"tab\">\n\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon uael-accordion-icon-left\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-closed\"><i class=\"fas fa-angle-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-opened\"><i class=\"fas fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<h3 class=\"uael-question-36b1f7e uael-question-span\" tabindex=\"0\" id=\"uael-faq-1-6a33eda3100fe\">Hvor meget koster Freshdesk-software?<\/h3>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"uael-accordion-content\" role=\"tabpanel\">\n\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\t<span><p>Det kan v\u00e6re sv\u00e6rt at vide, hvor meget man skal betale for Freshdesk. Freshdesk tilbyder flere pakker og l\u00f8sninger. Deres almindelige helpdesk-plan tilbyder fire pakker fra $15-$79 pr. bruger. For omnichannel- eller ITSM-funktioner skal man forvente at betale $29-$109 pr. bruger om m\u00e5neden. Opkalds- og chatfunktioner er ogs\u00e5 separate ekstra gebyrer.    <\/p><\/span>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"uael-accordion-cac6e7a\" class=\"uael-faq-accordion\" role=\"tablist\">\n\t\t\t\t\t\t\t\t<div class= \"uael-accordion-title\" aria-expanded=\"false\" role=\"tab\">\n\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon uael-accordion-icon-left\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-closed\"><i class=\"fas fa-angle-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-opened\"><i class=\"fas fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<h3 class=\"uael-question-cac6e7a uael-question-span\" tabindex=\"0\" id=\"uael-faq-2-6a33eda31022f\">Hvad er et godt alternativ til Freshdesk?<\/h3>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"uael-accordion-content\" role=\"tabpanel\">\n\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\t<span><p>Der findes en r\u00e6kke helpdesk-alternativer til Freshdesk. Kig efter helpdesk-l\u00f8sninger med funktioner som livechat, e-mail-ticketing, automatisering og en vidensbase. Vi mener, at OneDesk er et fremragende alternativ til Freshdesk. OneDesk tilbyder en r\u00e6kke robuste funktioner til at administrere din helpdesk, lige fra SLA'er, automatiseringer, en kundeportal, vidensbase og brugerdefinerede ticketfelter.     <\/p><\/span>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"uael-accordion-9fefa4c\" class=\"uael-faq-accordion\" role=\"tablist\">\n\t\t\t\t\t\t\t\t<div class= \"uael-accordion-title\" aria-expanded=\"false\" role=\"tab\">\n\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon uael-accordion-icon-left\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-closed\"><i class=\"fas fa-angle-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-opened\"><i class=\"fas fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<h3 class=\"uael-question-9fefa4c uael-question-span\" tabindex=\"0\" id=\"uael-faq-3-6a33eda3102f7\">Hvorfor er OneDesk et godt alternativ til Freshdesk?<\/h3>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"uael-accordion-content\" role=\"tabpanel\">\n\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\t<span><p>OneDesk tilbyder alle de uundv\u00e6rlige funktioner i Freshdesk, s\u00e5som:<\/p><ul><li>E-mail billettering<\/li><li>Kundeportal<\/li><li>Vidensbase<\/li><li>SLA'er<\/li><li>Tidssporing<\/li><li>Ruteregler<\/li><\/ul><p>Med det i tankerne tilbyder OneDesk ogs\u00e5 flere funktioner til at administrere projekter og tilpasse din oplevelse. For eksempel giver OneDesk dig mulighed for at oprette brugerdefinerede felter eller skjule felter, du ikke har brug for. Selv med alle disse funktioner er OneDesk den mere overkommelige l\u00f8sning.    <\/p><\/span>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-567427c e-flex e-con-boxed e-con e-parent\" data-id=\"567427c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-4857ca9 e-con-full e-flex e-con e-child\" data-id=\"4857ca9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-daf93d8 elementor-widget elementor-widget-heading\" data-id=\"daf93d8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Se, hvordan OneDesk er det bedste Freshdesk-alternativ<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a25c406 elementor-widget elementor-widget-text-editor\" data-id=\"a25c406\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Vurder OneDesk selv med vores helt gratis 14-dages pr\u00f8veperiode.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-19788cc elementor-align-left elementor-widget elementor-widget-button\" data-id=\"19788cc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm elementor-animation-grow\" href=\"https:\/\/onedesk.com\/da\/tilmeldingsfri-2\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Kom i gang gratis<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-81663e7 e-con-full e-flex e-con e-child\" data-id=\"81663e7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-39d2bd4 elementor-widget elementor-widget-image\" data-id=\"39d2bd4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"398\" height=\"215\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2023\/08\/OD-Rocket.png\" class=\"attachment-large size-large wp-image-255540\" alt=\"\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2023\/08\/OD-Rocket.png 398w, https:\/\/onedesk.com\/wp-content\/uploads\/2023\/08\/OD-Rocket-300x162.png 300w\" sizes=\"(max-width: 398px) 100vw, 398px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>OneDesk, Freshdesk-alternativet OneDesk er en fuldt udstyret, men overkommelig helpdesk-l\u00f8sning og et alternativ til Freshdesk. Hvorfor skal du kigge efter alternativer til Freshdesk? Freshdesk er en velkendt helpdesk-l\u00f8sning. Funktionerne omfatter e-mail-ticketing, SLA-administration og en vidensbase. De tilbyder yderligere tilf\u00f8jelser og pakker til omnichannel-ticketing, chat, ITSM og en AI-bot. &nbsp;&nbsp; Nogle anmeldere n\u00e6vner negative ting s\u00e5som:&nbsp; [&hellip;]<\/p>\n","protected":false},"author":23,"featured_media":0,"parent":119312,"menu_order":11,"comment_status":"closed","ping_status":"closed","template":"","meta":{"tpgb_global_settings":"","inline_featured_image":false,"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-148332","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.8 (Yoast SEO v27.8) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Freshdesk Alternativ | Help Desk &amp; Projektstyringsl\u00f8sning<\/title>\n<meta name=\"description\" content=\"OneDesk er et helpdesk-softwarealternativ til Freshdesk. 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