{"id":154297,"date":"2021-12-20T14:21:40","date_gmt":"2021-12-20T14:21:40","guid":{"rendered":"https:\/\/onedesk.com\/funktioner-indeks\/arbejder-paa-en-billet-eller-opgave\/"},"modified":"2023-08-08T19:03:52","modified_gmt":"2023-08-08T19:03:52","slug":"arbejder-paa-en-billet-eller-opgave","status":"publish","type":"page","link":"https:\/\/onedesk.com\/da\/funktioner-indeks\/arbejder-paa-en-billet-eller-opgave\/","title":{"rendered":"Arbejder p\u00e5 en billet eller opgave"},"content":{"rendered":"\t\t
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Arbejder p\u00e5 en billet eller opgave<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Centraliser alle de oplysninger, du har brug for at arbejde p\u00e5 og fuldf\u00f8r billetter og opgaver. <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tTilmeld dig gratis!<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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OneDesk lader dig \u00e5bne en billet eller opgave i et separat detaljepanel. Dette giver dig mulighed for at udf\u00f8re n\u00e6sten enhver handling fra et centralt sted. Alt, der vedr\u00f8rer eller er knyttet til den p\u00e5g\u00e6ldende billet eller opgave, er tilg\u00e6ngelig fra dets detaljepanel. Det er fuldt konfigurerbart, kan tilpasses, og du har mulighed for at se disse oplysninger i fuld st\u00f8rrelse eller forankre dem p\u00e5 siden, s\u00e5 du hurtigt kan gennemse detaljerne for flere elementer.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"Billet\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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Billet detalje panel<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Du kan arbejde p\u00e5 flere aspekter af billetten fra dens detaljepanel.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Se, kontroller og opdater nemt alle billetoplysninger<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Du kan flytte billetten ind i et projekt, tildele den til et teammedlem, dele noter og vedh\u00e6ftede filer, opdatere billetstatusserne, tilf\u00f8je timesedler og eskalere den til en opgave.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Link kommunikation med kunder og teammedlemmer<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Du kan have flere samtalestr\u00f8mme<\/a> med teammedlemmer og kunder, hvilket giver mulighed for nemt samarbejde. Samtaler kan v\u00e6re interne eller eksterne og er forbundet i en omnichannel kommunikationsstr\u00f8m.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Opret underopgaver for at nedbryde komplekse billetter<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Du kan opdele en kompleks billet i flere underopgaver<\/a> , som har deres egne statusser og egenskaber. Dette giver dig mulighed for at planl\u00e6gge udf\u00f8relsen mere detaljeret og nemt opdele arbejdet mellem flere teammedlemmer.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Spor hurtigt tid og gennemg\u00e5 arbejdet udf\u00f8rt<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Du kan overv\u00e5ge al indsendt tid arbejdet p\u00e5 billetten samt spore eventuelle \u00e6ndringer eller opdateringer foretaget af brugere eller automatiseringer. Du kan ogs\u00e5 tjekke tilfredshedsscore for l\u00f8ste billetter og eventuel kundefeedback.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Opgavedetaljepanel<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Du kan arbejde p\u00e5 flere aspekter af opgaven fra dens detaljepanel.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Se, kontroller og opdater nemt alle opgavedetaljer<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Du kan flytte opgaven ind i et projekt, oprette en plan, tilf\u00f8je omkostninger, tilf\u00f8je agile point og tildele den til et teammedlem. P\u00e5 opgaveniveau kan du ogs\u00e5 dele noter og vedh\u00e6ftede filer, opdatere dens statusser, tilf\u00f8je timesedler<\/a> og opdele opgaven i underopgaver.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Samarbejd med dit team s\u00e5vel som kunder<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Du kan samarbejde med kunder og teammedlemmer ved at kommunikere direkte i panelet med dem for at f\u00e5 mere information, anmode om dokumenter eller assistance. Samtaletr\u00e5dene er fuldt synkroniseret til fremtidig reference, og du kan ogs\u00e5 oprette underopgaver og tildele dem til dine teammedlemmer.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Spor tidligere og relateret arbejde for fuld synlighed<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Du kan overv\u00e5ge alle status\u00e6ndringer for en opgaves underopgaver, spore alle \u00e6ndringer, der er foretaget p\u00e5 opgaven, og se indsendt tid. Alle relaterede emner kan ogs\u00e5 tilg\u00e5s direkte fra panelet.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"Opgavedetaljepanel\"\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t
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L\u00e6ringsressourcer <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Docking af detaljepanelet<\/a><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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S\u00e6t detaljepanelet p\u00e5 siden af \u200b\u200bdin sk\u00e6rm for nemt at gennemse arbejdet.<\/p>\n

L\u00e6s mere>><\/a><\/strong><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Tilpasning af detaljepanelet <\/a><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Konfigurer, hvilke egenskaber der skal vises p\u00e5 dine elementdetaljepaneler. <\/p>\n

L\u00e6s mere>><\/a><\/strong><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Brug af brugerdefinerede felter<\/a><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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L\u00e6r, hvordan du opretter og bruger tilpassede felter til at fange unikke oplysninger. <\/p>\n

L\u00e6s mere>><\/a><\/strong><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Arbejder p\u00e5 en billet eller opgave Centraliser alle de oplysninger, du har brug for at arbejde p\u00e5 og fuldf\u00f8r billetter og opgaver. Sign up free! OneDesk lader dig \u00e5bne en billet eller opgave i et separat detaljepanel. Dette giver dig mulighed for at udf\u00f8re n\u00e6sten enhver handling fra et centralt sted. Alt, der vedr\u00f8rer eller […]<\/p>\n","protected":false},"author":25,"featured_media":0,"parent":151670,"menu_order":16,"comment_status":"closed","ping_status":"closed","template":"","meta":{"tpgb_global_settings":"","inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-154297","page","type-page","status-publish","hentry"],"yoast_head":"\nArbejder p\u00e5 en billet eller opgave | OneDesk HelpDesk & Projektledelse<\/title>\n<meta name=\"description\" content=\"OneDesk er helpdesk- og projektstyringssoftware. Centraliser dit arbejde og din kommunikation gennem et kraftfuldt billet- og opgavedetaljepanel.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/onedesk.com\/da\/funktioner-indeks\/arbejder-paa-en-billet-eller-opgave\/\" \/>\n<meta property=\"og:locale\" content=\"da_DK\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Arbejder p\u00e5 en billet eller opgave | OneDesk HelpDesk & Projektledelse\" \/>\n<meta property=\"og:description\" content=\"OneDesk er helpdesk- og projektstyringssoftware. 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