{"id":156213,"date":"2021-12-21T14:26:56","date_gmt":"2021-12-21T14:26:56","guid":{"rendered":"https:\/\/onedesk.com\/kommunikere-med-kunder\/"},"modified":"2022-01-24T15:21:08","modified_gmt":"2022-01-24T15:21:08","slug":"kommunikere-med-kunder","status":"publish","type":"page","link":"https:\/\/onedesk.com\/da\/kommunikere-med-kunder\/","title":{"rendered":"Kommunikerer med kunder"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"156213\" class=\"elementor elementor-156213 elementor-144075\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3962e1b2 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3962e1b2\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-734220e7\" data-id=\"734220e7\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6ef59853 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6ef59853\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-6645f4da\" data-id=\"6645f4da\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-20502758 elementor-widget elementor-widget-heading\" data-id=\"20502758\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Indholdsfortegnelse<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1d78ef7 elementor-nav-menu--dropdown-tablet elementor-nav-menu__text-align-aside elementor-nav-menu--toggle elementor-nav-menu--burger elementor-widget elementor-widget-nav-menu\" data-id=\"1d78ef7\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;layout&quot;:&quot;vertical&quot;,&quot;submenu_icon&quot;:{&quot;value&quot;:&quot;&lt;i class=\\&quot;fas fa-caret-down\\&quot; aria-hidden=\\&quot;true\\&quot;&gt;&lt;\\\/i&gt;&quot;,&quot;library&quot;:&quot;fa-solid&quot;},&quot;toggle&quot;:&quot;burger&quot;}\" data-widget_type=\"nav-menu.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<nav aria-label=\"Menu\" class=\"elementor-nav-menu--main elementor-nav-menu__container elementor-nav-menu--layout-vertical e--pointer-underline e--animation-fade\">\n\t\t\t\t<ul id=\"menu-1-1d78ef7\" class=\"elementor-nav-menu sm-vertical\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157371\"><a href=\"https:\/\/onedesk.com\/da\/foerste-10-minutter-i-onedesk\/\" class=\"elementor-item menu-link\">De f\u00f8rste 10 minutter i OneDesk<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157372\"><a href=\"https:\/\/onedesk.com\/da\/onboarding-dit-team\/\" class=\"elementor-item menu-link\">Onboarding af dit team<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157373\"><a href=\"https:\/\/onedesk.com\/da\/abonnerer-going-pro\/\" class=\"elementor-item menu-link\">Abonner &amp; Going Pro<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157414\"><a href=\"https:\/\/onedesk.com\/da\/gaar-live-til-kunder\/\" class=\"elementor-item menu-link\">G\u00e5r live til kunderne<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157415\"><a href=\"https:\/\/onedesk.com\/da\/billet-routing-arbejdsgange\/\" class=\"elementor-item menu-link\">Billetrouting &amp; arbejdsgange<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157416\"><a href=\"https:\/\/onedesk.com\/da\/projekt-ledelse-opgave-arbejdsgange\/\" class=\"elementor-item menu-link\">Projektledelse og arbejdsgange<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157417\"><a href=\"https:\/\/onedesk.com\/da\/kommunikere-med-kunder\/\" class=\"elementor-item menu-link\">Kommunikerer med kunder<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157418\"><a href=\"https:\/\/onedesk.com\/da\/spor-arbejde\/\" class=\"elementor-item menu-link\">Sporingsarbejde<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t<div class=\"elementor-menu-toggle\" role=\"button\" tabindex=\"0\" aria-label=\"Menu Toggle\" aria-expanded=\"false\">\n\t\t\t<i aria-hidden=\"true\" role=\"presentation\" class=\"elementor-menu-toggle__icon--open eicon-menu-bar\"><\/i><i aria-hidden=\"true\" role=\"presentation\" class=\"elementor-menu-toggle__icon--close eicon-close\"><\/i>\t\t<\/div>\n\t\t\t\t\t<nav class=\"elementor-nav-menu--dropdown elementor-nav-menu__container\" aria-hidden=\"true\">\n\t\t\t\t<ul id=\"menu-2-1d78ef7\" class=\"elementor-nav-menu sm-vertical\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157371\"><a href=\"https:\/\/onedesk.com\/da\/foerste-10-minutter-i-onedesk\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">De f\u00f8rste 10 minutter i OneDesk<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157372\"><a href=\"https:\/\/onedesk.com\/da\/onboarding-dit-team\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Onboarding af dit team<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157373\"><a href=\"https:\/\/onedesk.com\/da\/abonnerer-going-pro\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Abonner &amp; Going Pro<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157414\"><a href=\"https:\/\/onedesk.com\/da\/gaar-live-til-kunder\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">G\u00e5r live til kunderne<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157415\"><a href=\"https:\/\/onedesk.com\/da\/billet-routing-arbejdsgange\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Billetrouting &amp; arbejdsgange<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157416\"><a href=\"https:\/\/onedesk.com\/da\/projekt-ledelse-opgave-arbejdsgange\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Projektledelse og arbejdsgange<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157417\"><a href=\"https:\/\/onedesk.com\/da\/kommunikere-med-kunder\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Kommunikerer med kunder<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157418\"><a href=\"https:\/\/onedesk.com\/da\/spor-arbejde\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Sporingsarbejde<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-75e21417 elementor-widget elementor-widget-heading\" data-id=\"75e21417\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Dykning dybere<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1f16b9d elementor-nav-menu--dropdown-tablet elementor-nav-menu__text-align-aside elementor-nav-menu--toggle elementor-nav-menu--burger elementor-widget elementor-widget-nav-menu\" data-id=\"1f16b9d\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;layout&quot;:&quot;vertical&quot;,&quot;submenu_icon&quot;:{&quot;value&quot;:&quot;&lt;i class=\\&quot;fas fa-caret-down\\&quot; aria-hidden=\\&quot;true\\&quot;&gt;&lt;\\\/i&gt;&quot;,&quot;library&quot;:&quot;fa-solid&quot;},&quot;toggle&quot;:&quot;burger&quot;}\" data-widget_type=\"nav-menu.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<nav aria-label=\"Menu\" class=\"elementor-nav-menu--main elementor-nav-menu__container elementor-nav-menu--layout-vertical e--pointer-underline e--animation-fade\">\n\t\t\t\t<ul id=\"menu-1-1f16b9d\" class=\"elementor-nav-menu sm-vertical\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157460\"><a href=\"https:\/\/onedesk.com\/da\/tilpasse-din-arbejdsgang\/\" class=\"elementor-item menu-link\">Tilpasning af dit arbejdsflow<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157461\"><a href=\"https:\/\/onedesk.com\/da\/tilpasse-dine-bruger-oplevelse\/\" class=\"elementor-item menu-link\">Tilpasning af dine brugeres oplevelse<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157462\"><a href=\"https:\/\/onedesk.com\/da\/tilpasse-dine-kunder-oplevelse\/\" class=\"elementor-item menu-link\">Tilpasning af dine kunders oplevelse<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157463\"><a href=\"https:\/\/onedesk.com\/da\/administrerende-brugere\/\" class=\"elementor-item menu-link\">H\u00e5ndtering af brugere<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157464\"><a href=\"https:\/\/onedesk.com\/da\/administrerende-kunder\/\" class=\"elementor-item menu-link\">H\u00e5ndtering af kunder<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157515\"><a href=\"https:\/\/onedesk.com\/da\/onedesk-vidensbase\/\" class=\"elementor-item menu-link\">OneDesk vidensbase<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157516\"><a href=\"https:\/\/onedesk.com\/da\/onedesk-live-chat\/\" class=\"elementor-item menu-link\">OneDesk Live Chat<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157517\"><a href=\"https:\/\/onedesk.com\/da\/onedesk-klient-portal\/\" class=\"elementor-item menu-link\">OneDesk-klientportal<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157518\"><a href=\"https:\/\/onedesk.com\/da\/analyser\/\" class=\"elementor-item menu-link\">Analytics<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t<div class=\"elementor-menu-toggle\" role=\"button\" tabindex=\"0\" aria-label=\"Menu Toggle\" aria-expanded=\"false\">\n\t\t\t<i aria-hidden=\"true\" role=\"presentation\" class=\"elementor-menu-toggle__icon--open eicon-menu-bar\"><\/i><i aria-hidden=\"true\" role=\"presentation\" class=\"elementor-menu-toggle__icon--close eicon-close\"><\/i>\t\t<\/div>\n\t\t\t\t\t<nav class=\"elementor-nav-menu--dropdown elementor-nav-menu__container\" aria-hidden=\"true\">\n\t\t\t\t<ul id=\"menu-2-1f16b9d\" class=\"elementor-nav-menu sm-vertical\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157460\"><a href=\"https:\/\/onedesk.com\/da\/tilpasse-din-arbejdsgang\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Tilpasning af dit arbejdsflow<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157461\"><a href=\"https:\/\/onedesk.com\/da\/tilpasse-dine-bruger-oplevelse\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Tilpasning af dine brugeres oplevelse<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157462\"><a href=\"https:\/\/onedesk.com\/da\/tilpasse-dine-kunder-oplevelse\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Tilpasning af dine kunders oplevelse<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157463\"><a href=\"https:\/\/onedesk.com\/da\/administrerende-brugere\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">H\u00e5ndtering af brugere<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157464\"><a href=\"https:\/\/onedesk.com\/da\/administrerende-kunder\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">H\u00e5ndtering af kunder<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157515\"><a href=\"https:\/\/onedesk.com\/da\/onedesk-vidensbase\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">OneDesk vidensbase<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157516\"><a href=\"https:\/\/onedesk.com\/da\/onedesk-live-chat\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">OneDesk Live Chat<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157517\"><a href=\"https:\/\/onedesk.com\/da\/onedesk-klient-portal\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">OneDesk-klientportal<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157518\"><a href=\"https:\/\/onedesk.com\/da\/analyser\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Analytics<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-70c5b04d\" data-id=\"70c5b04d\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1db6861b elementor-widget elementor-widget-html\" data-id=\"1db6861b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p>Der er mange m\u00e5der at kommunikere og dele med dine kunder og de kundeorganisationer, de tilh\u00f8rer. I OneDesk kan du bruge disse funktioner til at samarbejde og kommunikere med dine kunder om projekter.<\/p>\n<br>\n<h2>Deling med kunder og kundeorganisationer<\/h2>\n<br>\n<p>Du kan dele dine projekter med kunder og kundeorganisationer. Deling giver dem adgang til, hvad DU giver dem lov til at se i projektet, baseret p\u00e5 de pr\u00e6ferencer, du angiver i kundeappindstillingerne. Du kan angive pr\u00e6ferencer, der tillader dem kun at se deres anmodninger, anmodninger fra andre i deres organisation og mere.<\/p>\n\n<p><a href=\"https:\/\/kb.onedesk.com\/app-od\/o-onedesk\/knowledge-base-1\/article-554e63ba-b250-4fb5-b45d-bf1669807ff2\">L\u00e6r mere om deling her.<\/a><\/p>\n<br>\n<h2>Kundeportal<\/h2>\n<br>\n<center><img fetchpriority=\"high\" decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/10\/Customer-Portal.jpg\" alt=\"Kundeportal\" width=\"1000\" height=\"495\" class=\"alignleft size-full wp-image-140069\"><\/center>\n<br>\n<p>OneDesks kundeportal giver dine kunder mulighed for at se status for deres billetter sammen med egenskaberne og information om deres anmodninger, som du tillader dem at se. Kundeportalen giver dig mulighed for at give dine kunder mulighed for at gennemg\u00e5 tidligere samtaler vedr\u00f8rende en anmodning, indsende anmodninger via vedh\u00e6ftede webformularer og mere. Du kan ogs\u00e5 tillade en kunde at se alle de anmodninger, som deres organisation indsender, eller blot deres egne anmodninger.<\/p>\n\n<p><a href=\"https:\/\/kb.onedesk.com\/app-od\/o-onedesk\/knowledge-base-1\/article-f13f22a5-2cb6-41c8-a621-b28485dde2d8\">L\u00e6s mere om kundeportalen her.<\/a><\/p>\n<br>\n<h2>Estimeret projektarbejde<\/h2>\n<br>\n<center><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/10\/Estimate-Project-Work.png\" alt=\"Estimeret projektarbejde\" width=\"1000\" class=\"alignleft size-full wp-image-140080\"><\/center>\n<br>\n<p>OneDesk giver dig mulighed for at estimere det n\u00f8dvendige arbejde for at fuldf\u00f8re projektet ved hj\u00e6lp af Agile Project Management. Du kan tildele agile point til dine opgaver og s\u00e6tte pointkapaciteter til dine projekter. Se nedbr\u00e6ndings- og hastighedsdiagrammer for nemt at visualisere, hvad dit team har opn\u00e5et, hvilke m\u00e5l det endnu ikke har n\u00e5et, og om dit team er p\u00e5 vej til at overholde projektets deadline. Tjek Kanban-tavlen for at administrere fordeling af arbejdsbyrden og nemt \u00e6ndre status for dine opgaver.<\/p> \n<br>\n<h2>Angiv arbejdstimer pr. projekt<\/h2>\n<br>\n<center><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/10\/Provide-Hours-Worked-Per-Project.png\" alt=\"Angiv arbejdstimer pr. projekt\" width=\"758\" height=\"643\" class=\"alignleft size-full wp-image-140091\"><\/center>\n<br>\n<p>N\u00e5r dine medarbejdere begynder at logge arbejde p\u00e5 dine projekter, kan du planl\u00e6gge at modtage rapporter om deres timer. Via OneDesks rapporteringsv\u00e6rkt\u00f8j kan du f\u00e5 rapporter direkte i din e-mail-indbakke om den tid, der er logget pr. projekt.<\/p>\n\n<\/p><a href=\"https:\/\/kb.onedesk.com\/app-od\/o-onedesk\/knowledge-base-1\/article-8ee2e05f-9bdf-4dd9-bb12-32cc60b7eec5\">L\u00e6s mere om rapportering her.<\/a><\/p>\n<br>\n<button class=\"guidebutton\" onclick=\"window.location.href='\/project-management-task-workflows\/';\"><Previous{{{wpml_tag_51}}}\n{{{wpml_tag_52}}}Next ><\/button>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Indholdsfortegnelse Dykning dybere Der er mange m\u00e5der at kommunikere og dele med dine kunder og de kundeorganisationer, de tilh\u00f8rer. I OneDesk kan du bruge disse funktioner til at samarbejde og kommunikere med dine kunder om projekter. Deling med kunder og kundeorganisationer Du kan dele dine projekter med kunder og kundeorganisationer. Deling giver dem adgang til, [&hellip;]<\/p>\n","protected":false},"author":25,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"tpgb_global_settings":"","_crdt_document":"","inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-156213","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.5 (Yoast SEO v27.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Kundekommunikation | OneDesk HelpDesk &amp; PM Onboarding Guide<\/title>\n<meta name=\"description\" content=\"OneDesk er helpdesk- og projektstyringssoftware i \u00e9n applikation. 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