{"id":156248,"date":"2021-12-21T14:27:20","date_gmt":"2021-12-21T14:27:20","guid":{"rendered":"https:\/\/onedesk.com\/tilpasse-din-arbejdsgang\/"},"modified":"2022-02-21T19:16:18","modified_gmt":"2022-02-21T19:16:18","slug":"tilpasse-din-arbejdsgang","status":"publish","type":"page","link":"https:\/\/onedesk.com\/da\/tilpasse-din-arbejdsgang\/","title":{"rendered":"Tilpasning af dit arbejdsflow"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"156248\" class=\"elementor elementor-156248 elementor-144077\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6e02a197 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6e02a197\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-56d4733a\" data-id=\"56d4733a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7e87342b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7e87342b\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-e26eaba\" data-id=\"e26eaba\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7d748778 elementor-widget elementor-widget-heading\" data-id=\"7d748778\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Indholdsfortegnelse<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bb579e7 elementor-nav-menu--dropdown-tablet elementor-nav-menu__text-align-aside elementor-nav-menu--toggle elementor-nav-menu--burger elementor-widget elementor-widget-nav-menu\" data-id=\"bb579e7\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;layout&quot;:&quot;vertical&quot;,&quot;submenu_icon&quot;:{&quot;value&quot;:&quot;&lt;i class=\\&quot;fas fa-caret-down\\&quot; aria-hidden=\\&quot;true\\&quot;&gt;&lt;\\\/i&gt;&quot;,&quot;library&quot;:&quot;fa-solid&quot;},&quot;toggle&quot;:&quot;burger&quot;}\" data-widget_type=\"nav-menu.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<nav aria-label=\"Menu\" class=\"elementor-nav-menu--main elementor-nav-menu__container elementor-nav-menu--layout-vertical e--pointer-underline e--animation-fade\">\n\t\t\t\t<ul id=\"menu-1-bb579e7\" class=\"elementor-nav-menu sm-vertical\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157371\"><a href=\"https:\/\/onedesk.com\/da\/foerste-10-minutter-i-onedesk\/\" class=\"elementor-item menu-link\">De f\u00f8rste 10 minutter i OneDesk<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157372\"><a href=\"https:\/\/onedesk.com\/da\/onboarding-dit-team\/\" class=\"elementor-item menu-link\">Onboarding af dit team<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157373\"><a href=\"https:\/\/onedesk.com\/da\/abonnerer-going-pro\/\" class=\"elementor-item menu-link\">Abonner &amp; Going Pro<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157414\"><a href=\"https:\/\/onedesk.com\/da\/gaar-live-til-kunder\/\" class=\"elementor-item menu-link\">G\u00e5r live til kunderne<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157415\"><a href=\"https:\/\/onedesk.com\/da\/billet-routing-arbejdsgange\/\" class=\"elementor-item menu-link\">Billetrouting &amp; arbejdsgange<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157416\"><a href=\"https:\/\/onedesk.com\/da\/projekt-ledelse-opgave-arbejdsgange\/\" class=\"elementor-item menu-link\">Projektledelse og arbejdsgange<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157417\"><a href=\"https:\/\/onedesk.com\/da\/kommunikere-med-kunder\/\" class=\"elementor-item menu-link\">Kommunikerer med kunder<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157418\"><a href=\"https:\/\/onedesk.com\/da\/spor-arbejde\/\" class=\"elementor-item menu-link\">Sporingsarbejde<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t<div class=\"elementor-menu-toggle\" role=\"button\" tabindex=\"0\" aria-label=\"Menu Toggle\" aria-expanded=\"false\">\n\t\t\t<i aria-hidden=\"true\" role=\"presentation\" class=\"elementor-menu-toggle__icon--open eicon-menu-bar\"><\/i><i aria-hidden=\"true\" role=\"presentation\" class=\"elementor-menu-toggle__icon--close eicon-close\"><\/i>\t\t<\/div>\n\t\t\t\t\t<nav class=\"elementor-nav-menu--dropdown elementor-nav-menu__container\" aria-hidden=\"true\">\n\t\t\t\t<ul id=\"menu-2-bb579e7\" class=\"elementor-nav-menu sm-vertical\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157371\"><a href=\"https:\/\/onedesk.com\/da\/foerste-10-minutter-i-onedesk\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">De f\u00f8rste 10 minutter i OneDesk<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157372\"><a href=\"https:\/\/onedesk.com\/da\/onboarding-dit-team\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Onboarding af dit team<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157373\"><a href=\"https:\/\/onedesk.com\/da\/abonnerer-going-pro\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Abonner &amp; Going Pro<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157414\"><a href=\"https:\/\/onedesk.com\/da\/gaar-live-til-kunder\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">G\u00e5r live til kunderne<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157415\"><a href=\"https:\/\/onedesk.com\/da\/billet-routing-arbejdsgange\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Billetrouting &amp; arbejdsgange<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157416\"><a href=\"https:\/\/onedesk.com\/da\/projekt-ledelse-opgave-arbejdsgange\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Projektledelse og arbejdsgange<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157417\"><a href=\"https:\/\/onedesk.com\/da\/kommunikere-med-kunder\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Kommunikerer med kunder<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157418\"><a href=\"https:\/\/onedesk.com\/da\/spor-arbejde\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Sporingsarbejde<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2ddc43c0 elementor-widget elementor-widget-heading\" data-id=\"2ddc43c0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Dykning dybere<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3fb8a0a elementor-nav-menu--dropdown-tablet elementor-nav-menu__text-align-aside elementor-nav-menu--toggle elementor-nav-menu--burger elementor-widget elementor-widget-nav-menu\" data-id=\"3fb8a0a\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;layout&quot;:&quot;vertical&quot;,&quot;submenu_icon&quot;:{&quot;value&quot;:&quot;&lt;i class=\\&quot;fas fa-caret-down\\&quot; aria-hidden=\\&quot;true\\&quot;&gt;&lt;\\\/i&gt;&quot;,&quot;library&quot;:&quot;fa-solid&quot;},&quot;toggle&quot;:&quot;burger&quot;}\" data-widget_type=\"nav-menu.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<nav aria-label=\"Menu\" class=\"elementor-nav-menu--main elementor-nav-menu__container elementor-nav-menu--layout-vertical e--pointer-underline e--animation-fade\">\n\t\t\t\t<ul id=\"menu-1-3fb8a0a\" class=\"elementor-nav-menu sm-vertical\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157460\"><a href=\"https:\/\/onedesk.com\/da\/tilpasse-din-arbejdsgang\/\" class=\"elementor-item menu-link\">Tilpasning af dit arbejdsflow<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157461\"><a href=\"https:\/\/onedesk.com\/da\/tilpasse-dine-bruger-oplevelse\/\" class=\"elementor-item menu-link\">Tilpasning af dine brugeres oplevelse<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157462\"><a href=\"https:\/\/onedesk.com\/da\/tilpasse-dine-kunder-oplevelse\/\" class=\"elementor-item menu-link\">Tilpasning af dine kunders oplevelse<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157463\"><a href=\"https:\/\/onedesk.com\/da\/administrerende-brugere\/\" class=\"elementor-item menu-link\">H\u00e5ndtering af brugere<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157464\"><a href=\"https:\/\/onedesk.com\/da\/administrerende-kunder\/\" class=\"elementor-item menu-link\">H\u00e5ndtering af kunder<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157515\"><a href=\"https:\/\/onedesk.com\/da\/onedesk-vidensbase\/\" class=\"elementor-item menu-link\">OneDesk vidensbase<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157516\"><a href=\"https:\/\/onedesk.com\/da\/onedesk-live-chat\/\" class=\"elementor-item menu-link\">OneDesk Live Chat<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157517\"><a href=\"https:\/\/onedesk.com\/da\/onedesk-klient-portal\/\" class=\"elementor-item menu-link\">OneDesk-klientportal<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157518\"><a href=\"https:\/\/onedesk.com\/da\/analyser\/\" class=\"elementor-item menu-link\">Analytics<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t<div class=\"elementor-menu-toggle\" role=\"button\" tabindex=\"0\" aria-label=\"Menu Toggle\" aria-expanded=\"false\">\n\t\t\t<i aria-hidden=\"true\" role=\"presentation\" class=\"elementor-menu-toggle__icon--open eicon-menu-bar\"><\/i><i aria-hidden=\"true\" role=\"presentation\" class=\"elementor-menu-toggle__icon--close eicon-close\"><\/i>\t\t<\/div>\n\t\t\t\t\t<nav class=\"elementor-nav-menu--dropdown elementor-nav-menu__container\" aria-hidden=\"true\">\n\t\t\t\t<ul id=\"menu-2-3fb8a0a\" class=\"elementor-nav-menu sm-vertical\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157460\"><a href=\"https:\/\/onedesk.com\/da\/tilpasse-din-arbejdsgang\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Tilpasning af dit arbejdsflow<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157461\"><a href=\"https:\/\/onedesk.com\/da\/tilpasse-dine-bruger-oplevelse\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Tilpasning af dine brugeres oplevelse<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157462\"><a href=\"https:\/\/onedesk.com\/da\/tilpasse-dine-kunder-oplevelse\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Tilpasning af dine kunders oplevelse<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157463\"><a href=\"https:\/\/onedesk.com\/da\/administrerende-brugere\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">H\u00e5ndtering af brugere<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157464\"><a href=\"https:\/\/onedesk.com\/da\/administrerende-kunder\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">H\u00e5ndtering af kunder<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157515\"><a href=\"https:\/\/onedesk.com\/da\/onedesk-vidensbase\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">OneDesk vidensbase<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157516\"><a href=\"https:\/\/onedesk.com\/da\/onedesk-live-chat\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">OneDesk Live Chat<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157517\"><a href=\"https:\/\/onedesk.com\/da\/onedesk-klient-portal\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">OneDesk-klientportal<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157518\"><a href=\"https:\/\/onedesk.com\/da\/analyser\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Analytics<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-1c40cced\" data-id=\"1c40cced\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2b9e84f5 elementor-widget elementor-widget-html\" data-id=\"2b9e84f5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2>Udg\u00e5ende e-mails<\/h2>\n<br>\n<p>Der er mange aspekter af dine udg\u00e5ende e-mails, som kan kontrolleres af administratorer. I dine e-mail-indstillinger kan du kontrollere udseendet af dine e-mails, \u00e6ndre dine svarindstillinger, skrive dine egne e-mail-skabeloner, bruge din egen e-mail-SMTP-server og overv\u00e5ge alle dine udg\u00e5ende e-mails.<\/p>\n\n<p><a href=\"https:\/\/kb.onedesk.com\/app-od\/o-onedesk\/knowledge-base-1\/sub-category-71bae0af-4453-43a4-a506-1cf0d2725e3b\">L\u00e6r om dine muligheder for e-mailadministration her.<\/a><\/p>\n<br>\n<h2>Indg\u00e5ende e-mails<\/h2>\n<br>\n<p>N\u00e5r du begynder at modtage e-mails, kan du overv\u00e5ge, hvilke e-mails der kommer ind, fra hvem og hvilke (hvis nogen) resulterende billetter eller opgaver, der oprettes ud fra disse e-mails. I e-mail-indstillingerne kan du spore alle disse oplysninger under fanen Indg\u00e5ende e-mails.<\/p>\n\n<p><a href=\"https:\/\/kb.onedesk.com\/app-od\/o-onedesk\/knowledge-base-1\/article-9c584ccc-c097-435b-85bf-c8d06f31e8c8\">L\u00e6r mere om e-mailsporing her.<\/a><\/p>\n<br>\n<h2>Tilpasning af statusser<\/h2>\n<br>\n<center><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/10\/Configurable-Statuses.png\" alt=\"Konfigurerbare statusser\" width=\"1000\" class=\"alignleft size-full wp-image-140115\"><\/center>\n<br>\n<p>OneDesk lader dig konfigurere livscyklusstatusserne for hver type billet, opgave og projekt, som du har aktiveret. Dette lader dig tilpasse forskellige arbejdsgange, s\u00e5 de passer til dine specifikke operationelle behov. Du kan ogs\u00e5 oprette workflowautomatiseringer baseret p\u00e5 \u00e6ndringer i statusser og ops\u00e6tte automatiske status\u00e6ndringer.<\/p>\n\n<p><a href=\"https:\/\/kb.onedesk.com\/app-od\/o-onedesk\/knowledge-base-1\/article-3a443249-1405-4b60-9c1c-a07659c1511d\">F\u00e5 mere at vide om tilpassede statusser her.<\/a><\/p>\n<br>\n<h2>Tilpasning af typer<\/h2>\n<br>\n<center><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/10\/Configurable-Types.png\" alt=\"Konfigurerbare typer\" width=\"1000\" class=\"alignleft size-full wp-image-140126\"><\/center>\n<br>\n<p>OneDesk giver dig mulighed for at have en unik billet og opgavetyper. Hver har sin egen oprettelses-e-mail og statusser, der kan tilpasses. Du kan v\u00e6lge en farve og et ikon for hver type for visuelt at skelne dem fra hinanden. Disse typer af billetter og opgaver kan have deres egne individuelle workflow-automatiseringer, s\u00e5 du kan udf\u00f8re handlinger specifikt baseret p\u00e5 deres type.<\/p>\n\n<p><a href=\"https:\/\/kb.onedesk.com\/app-od\/o-onedesk\/knowledge-base-1\/article-cdab4586-49a8-4c2d-9cdc-f1a0db3cce7c\">L\u00e6r mere om unikke varetyper her.<\/a><\/p>\n<br>\n<h2>Oprettelse af automatiseringer<\/h2>\n<br>\n<center><img fetchpriority=\"high\" decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/10\/Creating-Automations.jpg\" alt=\"Oprettelse af automatiseringer\" width=\"1000\" height=\"592\" class=\"alignleft size-full wp-image-140137\"><\/center>\n<br>\n<p>Automatiser dit workflow i OneDesk ved hj\u00e6lp af workflowautomatiseringer. Denne nyttige og kraftfulde funktion giver dig mulighed for automatisk at tildele, automatisk rute, autosvar og mere. Du kan indstille automatiseringer p\u00e5 billetter, opgaver og projekter og endda oprette kundespecifikke routingautomatiseringer.<\/p>\n\n<p><a href=\"https:\/\/kb.onedesk.com\/app-od\/o-onedesk\/knowledge-base-1\/sub-category-79a13c53-74c3-4ea9-af0a-02d4657e69cd\">L\u00e6r alt om automatiserede arbejdsgange, svar og mere her.<\/a><\/p>\n<p><a href=\"https:\/\/onedesk.com\/best-practice-common-workflow-automations\/\">Se en liste over almindelige workflowautomatiseringer.<\/a><\/p>\n<br>\n<h2>Tilpasning af billet- og opgaveformularer<\/h2>\n<br>\n<center><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/10\/Customizing-Ticket-Task-Forms-1.jpg\" alt=\"Tilpasning af billet- og opgaveformularer\" width=\"1000\" height=\"369\" class=\"alignleft size-full wp-image-140164\"><\/center>\n<br>\n<p>N\u00e5r en bruger eller en kunde opretter en billet eller opgave i din OneDesk, udfylder de en formular, som du kan konfigurere. For hver billet eller opgavetype, du har, kan du konfigurere en unik intern oprettelsesformular og ekstern supportanmodningsformular (webformularer).<\/p>\n\n<p><a href=\"https:\/\/kb.onedesk.com\/app-od\/o-onedesk\/knowledge-base-1\/article-26831a8b-29fb-4102-bc99-5b548dd77d8b\">L\u00e6r mere om oprettelse og konfiguration af varer her.<\/a><\/p>\n<p><a href=\"https:\/\/kb.onedesk.com\/app-od\/o-onedesk\/knowledge-base-1\/article-3c532b17-cb6a-4977-9cf1-b12a991e0b50\">L\u00e6r mere om supportanmodningsformularer (webformularer) her.<\/a><\/p>\n<br>\n<button class=\"guidebutton\" onclick=\"window.location.href='\/tracking-work\/';\"><Previous{{{wpml_tag_86}}}\n{{{wpml_tag_87}}}Next ><\/button>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Indholdsfortegnelse Dykning dybere Udg\u00e5ende e-mails Der er mange aspekter af dine udg\u00e5ende e-mails, som kan kontrolleres af administratorer. I dine e-mail-indstillinger kan du kontrollere udseendet af dine e-mails, \u00e6ndre dine svarindstillinger, skrive dine egne e-mail-skabeloner, bruge din egen e-mail-SMTP-server og overv\u00e5ge alle dine udg\u00e5ende e-mails. L\u00e6r om dine muligheder for e-mailadministration her. Indg\u00e5ende e-mails N\u00e5r [&hellip;]<\/p>\n","protected":false},"author":25,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"tpgb_global_settings":"","inline_featured_image":false,"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-156248","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.7 (Yoast SEO v27.7) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Tilpas dit arbejdsflow | OneDesk Onboarding Guide | HelpDesk &amp; PM<\/title>\n<meta name=\"description\" content=\"OneDesk er helpdesk- og projektstyringssoftware i \u00e9n applikation. L\u00e6r, hvordan du ops\u00e6tter dine backend-operative arbejdsgange.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/onedesk.com\/da\/tilpasse-din-arbejdsgang\/\" \/>\n<meta property=\"og:locale\" content=\"da_DK\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Tilpas dit arbejdsflow | OneDesk Onboarding Guide | HelpDesk &amp; PM\" \/>\n<meta property=\"og:description\" content=\"OneDesk er helpdesk- og projektstyringssoftware i \u00e9n applikation. L\u00e6r, hvordan du ops\u00e6tter dine backend-operative arbejdsgange.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/onedesk.com\/da\/tilpasse-din-arbejdsgang\/\" \/>\n<meta property=\"og:site_name\" content=\"OneDesk\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/OneDeskApp\" \/>\n<meta property=\"article:modified_time\" content=\"2022-02-21T19:16:18+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/10\/Configurable-Statuses.png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@OneDeskApp\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Tilpas dit arbejdsflow | OneDesk Onboarding Guide | HelpDesk & PM","description":"OneDesk er helpdesk- og projektstyringssoftware i \u00e9n applikation. L\u00e6r, hvordan du ops\u00e6tter dine backend-operative arbejdsgange.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/onedesk.com\/da\/tilpasse-din-arbejdsgang\/","og_locale":"da_DK","og_type":"article","og_title":"Tilpas dit arbejdsflow | OneDesk Onboarding Guide | HelpDesk & PM","og_description":"OneDesk er helpdesk- og projektstyringssoftware i \u00e9n applikation. L\u00e6r, hvordan du ops\u00e6tter dine backend-operative arbejdsgange.","og_url":"https:\/\/onedesk.com\/da\/tilpasse-din-arbejdsgang\/","og_site_name":"OneDesk","article_publisher":"https:\/\/www.facebook.com\/OneDeskApp","article_modified_time":"2022-02-21T19:16:18+00:00","og_image":[{"url":"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/10\/Configurable-Statuses.png","type":"","width":"","height":""}],"twitter_card":"summary_large_image","twitter_site":"@OneDeskApp","twitter_misc":{"Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/onedesk.com\/da\/tilpasse-din-arbejdsgang\/","url":"https:\/\/onedesk.com\/da\/tilpasse-din-arbejdsgang\/","name":"Tilpas dit arbejdsflow | OneDesk Onboarding Guide | HelpDesk & PM","isPartOf":{"@id":"https:\/\/onedesk.com\/da\/#website"},"primaryImageOfPage":{"@id":"https:\/\/onedesk.com\/da\/tilpasse-din-arbejdsgang\/#primaryimage"},"image":{"@id":"https:\/\/onedesk.com\/da\/tilpasse-din-arbejdsgang\/#primaryimage"},"thumbnailUrl":"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/10\/Configurable-Statuses.png","datePublished":"2021-12-21T14:27:20+00:00","dateModified":"2022-02-21T19:16:18+00:00","description":"OneDesk er helpdesk- og projektstyringssoftware i \u00e9n applikation. L\u00e6r, hvordan du ops\u00e6tter dine backend-operative arbejdsgange.","inLanguage":"da-DK","potentialAction":[{"@type":"ReadAction","target":["https:\/\/onedesk.com\/da\/tilpasse-din-arbejdsgang\/"]}]},{"@type":"ImageObject","inLanguage":"da-DK","@id":"https:\/\/onedesk.com\/da\/tilpasse-din-arbejdsgang\/#primaryimage","url":"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/10\/Configurable-Statuses.png","contentUrl":"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/10\/Configurable-Statuses.png"},{"@type":"WebSite","@id":"https:\/\/onedesk.com\/da\/#website","url":"https:\/\/onedesk.com\/da\/","name":"OneDesk","description":"Projektledelse og Helpdesk -software","publisher":{"@id":"https:\/\/onedesk.com\/da\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/onedesk.com\/da\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"da-DK"},{"@type":"Organization","@id":"https:\/\/onedesk.com\/da\/#organization","name":"OneDesk","url":"https:\/\/onedesk.com\/da\/","logo":{"@type":"ImageObject","inLanguage":"da-DK","@id":"https:\/\/onedesk.com\/da\/#\/schema\/logo\/image\/","url":"https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/white-logo-small.png","contentUrl":"https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/white-logo-small.png","width":207,"height":40,"caption":"OneDesk"},"image":{"@id":"https:\/\/onedesk.com\/da\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/OneDeskApp","https:\/\/x.com\/OneDeskApp","https:\/\/www.instagram.com\/onedeskapp\/","https:\/\/www.linkedin.com\/company\/onedesk-inc-1","https:\/\/www.pinterest.com\/onedesk\/","https:\/\/www.youtube.com\/user\/OneDeskApp"],"description":"OneDesk is a work management app for managing customer \/ end-user support, projects, and financials.","email":"support@onedesk.com","telephone":"1-855-663-3375","numberOfEmployees":{"@type":"QuantitativeValue","minValue":"11","maxValue":"50"}}]}},"tpgb_featured_images":null,"tpgb_post_meta_info":{"get_date":"December 21, 2021","get_modified_date":"February 21, 2022","author_name":"Kenneth Lim","author_url":"https:\/\/onedesk.com\/da\/author\/ken-lim\/","author_email":"ken.lim@onedesk.com","author_website":"","author_description":"","author_facebook":"","author_twitter":"","author_instagram":"","author_role":["subscriber"],"author_firstname":"Kenneth","author_lastname":"Lim","user_login":"ken.lim","author_avatar":"<img alt='' src='https:\/\/secure.gravatar.com\/avatar\/a4ec21f0334373cadb0a505588ce84b318527287a4e82901cc7c9b983073d3e7?s=200&#038;d=mm&#038;r=g' srcset='https:\/\/secure.gravatar.com\/avatar\/a4ec21f0334373cadb0a505588ce84b318527287a4e82901cc7c9b983073d3e7?s=400&#038;d=mm&#038;r=g 2x' class='avatar avatar-200 photo' height='200' width='200' decoding='async'\/>","author_avatar_url":"https:\/\/secure.gravatar.com\/avatar\/a4ec21f0334373cadb0a505588ce84b318527287a4e82901cc7c9b983073d3e7?s=96&d=mm&r=g","comment_count":0,"post_likes":0,"post_views":0},"tpgb_post_category":[],"jetpack_shortlink":"https:\/\/wp.me\/PfpPaI-EE8","amp_enabled":true,"_links":{"self":[{"href":"https:\/\/onedesk.com\/da\/wp-json\/wp\/v2\/pages\/156248","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/onedesk.com\/da\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/onedesk.com\/da\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/onedesk.com\/da\/wp-json\/wp\/v2\/users\/25"}],"replies":[{"embeddable":true,"href":"https:\/\/onedesk.com\/da\/wp-json\/wp\/v2\/comments?post=156248"}],"version-history":[{"count":9,"href":"https:\/\/onedesk.com\/da\/wp-json\/wp\/v2\/pages\/156248\/revisions"}],"predecessor-version":[{"id":164970,"href":"https:\/\/onedesk.com\/da\/wp-json\/wp\/v2\/pages\/156248\/revisions\/164970"}],"wp:attachment":[{"href":"https:\/\/onedesk.com\/da\/wp-json\/wp\/v2\/media?parent=156248"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}