{"id":233298,"date":"2022-06-02T18:12:43","date_gmt":"2022-06-02T18:12:43","guid":{"rendered":"https:\/\/onedesk.com\/helpdesk-software-2\/kundesupport-styringssoftware\/"},"modified":"2022-06-02T18:12:46","modified_gmt":"2022-06-02T18:12:46","slug":"kundesupport-styringssoftware","status":"publish","type":"page","link":"https:\/\/onedesk.com\/da\/helpdesk-software-2\/kundesupport-styringssoftware\/","title":{"rendered":"Customer Support Management Software"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"233298\" class=\"elementor elementor-233298 elementor-167042\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7f7dec3 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7f7dec3\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-94e1e70\" data-id=\"94e1e70\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-662a4f7 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"662a4f7\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-bef4c2e\" data-id=\"bef4c2e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d8c4cf5 elementor-widget elementor-widget-heading\" data-id=\"d8c4cf5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Customer Support Management Software<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-be0ec9d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"be0ec9d\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-bce10fe\" data-id=\"bce10fe\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a12f423 elementor-widget elementor-widget-heading\" data-id=\"a12f423\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Alt om kundesupportstyringssoftware<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-68aa09f elementor-widget elementor-widget-text-editor\" data-id=\"68aa09f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Fremragende kundeoplevelse er bygget p\u00e5, hvor godt en virksomhed kan assistere og kommunikere med kunder og potentielle kunder. En kundesupportstyringssoftware giver v\u00e6rkt\u00f8jer til at lette kundeserviceprocessen. Softwaren g\u00f8r det lettere for agenter at spore, organisere og reagere p\u00e5 problemer. Med v\u00e6rkt\u00f8jer som automatisering bruger agenter mindre tid p\u00e5 gentagne opgaver og mere tid p\u00e5 at engagere kunder. Derudover giver softwaren ofte ogs\u00e5 v\u00e6rkt\u00f8jer til kunder. Kundevendte apps, som de kaldes, kan omfatte live chatbeskeder, en vidensbase, kundeportal og billetformularer. Kundeapps giver kunderne mulighed for at n\u00e5 ud og holde sig opdateret p\u00e5 deres egne vilk\u00e5r. <\/p><p>Forts\u00e6t med at l\u00e6se for at l\u00e6re, hvordan kundeservicesoftware kan hj\u00e6lpe virksomheder med at tage tingene til det n\u00e6ste niveau.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e597c86 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e597c86\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-d05ce11\" data-id=\"d05ce11\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6adf6ae elementor-widget elementor-widget-heading\" data-id=\"6adf6ae\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Fordele ved en kundesupportsoftware<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-c60bc18 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"c60bc18\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-20 elementor-top-column elementor-element elementor-element-329073e\" data-id=\"329073e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-23bcb1f elementor-view-default elementor-position-block-start elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"23bcb1f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-handshake\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tStyrk kunderne\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tGiv dine kunder v\u00e6rkt\u00f8jerne til at hj\u00e6lpe sig selv, til at kommunikere med dig og holde dig opdateret p\u00e5 anmodninger.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-20 elementor-top-column elementor-element elementor-element-72b667e\" data-id=\"72b667e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0a84ff7 elementor-view-default elementor-position-block-start elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"0a84ff7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-tasks\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tStr\u00f8mlinet organisation\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tSe de data, du \u00f8nsker, med brugerdefinerede dashboards. Brug Kanban-tavler, lister, tr\u00e6er, kalendere, filtre og grupperinger.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-20 elementor-top-column elementor-element elementor-element-7ccd541\" data-id=\"7ccd541\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9ec9af9 elementor-view-default elementor-position-block-start elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"9ec9af9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"far fa-comments\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tCentraliseret kommunikation\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tUanset hvordan en kunde kontakter dig (e-mail, live chat, anmodningsformularer), er beskeder centraliseret p\u00e5 \u00e9t sted.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-20 elementor-top-column elementor-element elementor-element-68e96eb\" data-id=\"68e96eb\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d05a857 elementor-view-default elementor-position-block-start elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"d05a857\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-robot\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tEliminer gentagelser\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tAutomatiseringer giver dig mulighed for at sk\u00e6re ned eller eliminere gentagne opgaver. Autotriage, tildel, svar og mere.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-20 elementor-top-column elementor-element elementor-element-a576cb0\" data-id=\"a576cb0\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-471405c elementor-view-default elementor-position-block-start elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"471405c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-hand-holding-heart\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tForbedre tilfredsheden\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tMed en kundesupport-administrationssoftware g\u00e5r anmodninger ikke glip af, og l\u00f8sninger n\u00e5s hurtigere.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-c3eaace elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"c3eaace\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-e9ff166\" data-id=\"e9ff166\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9bd1760 elementor-widget elementor-widget-heading\" data-id=\"9bd1760\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Forbedre tjenester med OneDesks kundesupportstyringssoftware<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-af9dba6 elementor-widget elementor-widget-text-editor\" data-id=\"af9dba6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>OneDesk er et kundesupportsystem, der kombinerer helpdesk og projektledelse til en kraftfuld alt-i-\u00e9n-l\u00f8sning.<br><a href=\"https:\/\/onedesk.com\/da\/funktioner-indeks\/\"><strong>&gt;Se en komplet liste over OneDesks funktioner her<\/strong><\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5b8d5f6 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5b8d5f6\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-920df17\" data-id=\"920df17\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-633aaca elementor-widget elementor-widget-image\" data-id=\"633aaca\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"631\" height=\"619\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/05\/Customer_user_communication.webp\" class=\"attachment-medium_large size-medium_large wp-image-231915\" alt=\"team- og kundesamarbejde\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/05\/Customer_user_communication.webp 631w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/05\/Customer_user_communication-300x294.webp 300w\" sizes=\"(max-width: 631px) 100vw, 631px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-5ebcd43\" data-id=\"5ebcd43\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e7d8bb3 elementor-widget elementor-widget-heading\" data-id=\"e7d8bb3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Fjernede den delte indbakke med support-e-mail-administration<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-51434d1 elementor-widget elementor-widget-text-editor\" data-id=\"51434d1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>OneDesk eliminerer behovet for at organisere eller administrere e-mail-indbakker. Videresend automatisk din supportindbakke eller flere indbakker til OneDesk. OneDesk vil derefter automatisk konvertere kundeanmodninger til billetter. OneDesks kundesupportstyringssoftware centraliserer alle indg\u00e5ende e-mails til \u00e9n platform. Og al den n\u00f8dvendige information er fanget. Alle billetrelaterede samtaler med kunden eller det interne team er knyttet til billetten. Du har mulighed for at oprette en samtale med kunden eller det interne team inden for selve billetten ved at skifte mellem de to faner: Kundesvar og interne meddelelser.<br>Du kan ogs\u00e5 vedh\u00e6fte vigtige dokumenter til billetten eller samtalen. OneDesks beskedsystem vil g\u00f8re dig i stand til at vedh\u00e6fte filer direkte til en kundes e-mail. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-0137f25 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"0137f25\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-bfaeb32\" data-id=\"bfaeb32\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6e4d0d3 elementor-widget elementor-widget-heading\" data-id=\"6e4d0d3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Kundeservicesoftware lavet til supportmedarbejdere<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-ab78f1e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"ab78f1e\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-6bcfd85\" data-id=\"6bcfd85\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-63cd97e elementor-widget elementor-widget-heading\" data-id=\"63cd97e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Brugerdefinerbare billet-dashboards<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6eb09d8 elementor-widget elementor-widget-text-editor\" data-id=\"6eb09d8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>OneDesk til kundesupportstyringssoftware giver dit team flere m\u00e5der at str\u00f8mline deres opgaver p\u00e5. For det f\u00f8rste tilbyder OneDesk <a href=\"https:\/\/onedesk.com\/da\/funktioner-indeks\/konfigurerbare-arbejdsvisninger\/\">visninger<\/a> af billetdashboard, der kan tilpasses. <\/p><p>Disse visninger giver agenter mulighed for at filtrere og gruppere billetter p\u00e5 en r\u00e6kke forskellige m\u00e5der. Et par eksempler:<\/p><ul><li>Grupp\u00e9r billetter efter prioritet.<\/li><li>Grupp\u00e9r billetter efter dato<\/li><li>Filtrer billetter efter tildelt team eller teammedlem.<\/li><li>Gentildel billetter p\u00e5 et Kanban-br\u00e6t. <\/li><li>Se alle billetter, der afventer svar fra agenten<\/li><li>og mere!<\/li><\/ul><p>Du kan gemme dine tilpassede arbejdsvisninger og skifte mellem dem problemfrit. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-4e8e519\" data-id=\"4e8e519\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-66d8c99 elementor-widget elementor-widget-image\" data-id=\"66d8c99\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"768\" height=\"384\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/03\/Ticket-Kanban-768x384.png\" class=\"attachment-medium_large size-medium_large wp-image-167050\" alt=\"brugerdefinerede visninger\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/03\/Ticket-Kanban-768x384.png 768w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/03\/Ticket-Kanban-300x150.png 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/03\/Ticket-Kanban-1024x512.png 1024w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/03\/Ticket-Kanban.png 1039w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-baff9ab elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"baff9ab\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-f476b0b\" data-id=\"f476b0b\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6e6f49c elementor-widget elementor-widget-image\" data-id=\"6e6f49c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"270\" height=\"555\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/04\/mfodTicket.webp\" class=\"attachment-medium_large size-medium_large wp-image-169367\" alt=\"mobil billetsystem\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/04\/mfodTicket.webp 270w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/04\/mfodTicket-146x300.webp 146w\" sizes=\"(max-width: 270px) 100vw, 270px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-66d8316\" data-id=\"66d8316\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9bc8f6c elementor-widget elementor-widget-heading\" data-id=\"9bc8f6c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">V\u00e6rkt\u00f8jer til kundesupportteam<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-96529cd elementor-widget elementor-widget-text-editor\" data-id=\"96529cd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Str\u00f8mlin agent arbejdsgange og optimer ydeevnen med OneDesks kundesupportstyringssoftwarev\u00e6rkt\u00f8jer. <\/p><p>Agenter kan bruge gemte svar til nemt at besvare almindelige sp\u00f8rgsm\u00e5l. Gemte svar eller standardsvar reducerer svartider s\u00e5vel som behovet for at skifte mellem applikationer.<\/p><p>Derudover tilbyder OneDesk en mobilvenlig version samt en mobilapp. Dit team kan nemt holde styr p\u00e5 opgaver hvor som helst.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-ba43b61 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"ba43b61\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-91ddfe0\" data-id=\"91ddfe0\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0409cd0 elementor-widget elementor-widget-heading\" data-id=\"0409cd0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Kundesupport og tilfredshedssoftware<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5bf47fc elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5bf47fc\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-6ff612d\" data-id=\"6ff612d\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4cded0f elementor-widget elementor-widget-image\" data-id=\"4cded0f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"739\" height=\"317\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/04\/slbreaches.webp\" class=\"attachment-medium_large size-medium_large wp-image-168898\" alt=\"serviceniveauaftale support\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/04\/slbreaches.webp 739w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/04\/slbreaches-300x129.webp 300w\" sizes=\"(max-width: 739px) 100vw, 739px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-66d1465\" data-id=\"66d1465\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e6c0925 elementor-widget elementor-widget-heading\" data-id=\"e6c0925\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">S\u00f8rg for hurtig l\u00f8sning med serviceniveauaftaler<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-deba9b7 elementor-widget elementor-widget-text-editor\" data-id=\"deba9b7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Serviceniveauaftaler eller SLA&#8217;er giver dig mulighed for at anvende svartidspolitikker p\u00e5 indg\u00e5ende billetter. Modtag meddelelser f\u00f8r eller hvis en SLA er blevet overtr\u00e5dt. OneDesk til kundesupportstyring giver dig mulighed for nemt at tilpasse SLA&#8217;er, s\u00e5 de passer til dine behov. For eksempel vil du m\u00e5ske have, at din f\u00f8rste responstid for en 1-stjernet prioritetsbillet skal v\u00e6re inden for to timer, men en femstjernet prioritetsbillet skal v\u00e6re inden for kun en time. SLA&#8217;er s\u00f8rger for, at visse kunde\u00f8nsker bliver behandlet til tiden. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6f2051f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6f2051f\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-b906a5e\" data-id=\"b906a5e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-fc6d609 elementor-widget elementor-widget-heading\" data-id=\"fc6d609\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Kundesupportportalsoftware<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d3466c7 elementor-widget elementor-widget-text-editor\" data-id=\"d3466c7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>OneDesks portalapplikation letter kundesupportstyring og kundesamarbejde. <\/p><p>Kundeportalen giver v\u00e6rkt\u00f8jerne til, at dine kunder kan se offentliggjorte billetter, s\u00f8ge efter billetter, se deres status, f\u00f8lge dem og selvf\u00f8lgelig indsende nye. Det er nemt at indsende billetter i portalen med de indbyggede supportanmodningsformularer.<\/p><p>Anmodningsformularer, ogs\u00e5 kaldet <a href=\"https:\/\/onedesk.com\/da\/funktioner-indeks\/webformularer\/\">webformularer<\/a> , er konfigurerbare formularer til oprettelse af billet. Disse formularer sikrer, at kunderne inkluderer alle de n\u00f8dvendige detaljer, n\u00e5r en billet indsendes. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-392669d\" data-id=\"392669d\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-32eb322 elementor-widget elementor-widget-image\" data-id=\"32eb322\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"406\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/12\/PortalHome-1-768x406.png\" class=\"attachment-medium_large size-medium_large wp-image-150196\" alt=\"billetportalsoftware\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/12\/PortalHome-1-768x406.png 768w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/12\/PortalHome-1-300x159.png 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/12\/PortalHome-1.png 775w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-fd30a8f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"fd30a8f\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-479cd81\" data-id=\"479cd81\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6d94839 elementor-widget elementor-widget-image\" data-id=\"6d94839\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"867\" height=\"415\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/05\/Knowledgebase_application.webp\" class=\"attachment-large size-large wp-image-232875\" alt=\"vidensbase for sm\u00e5 virksomheder\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/05\/Knowledgebase_application.webp 867w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/05\/Knowledgebase_application-300x144.webp 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/05\/Knowledgebase_application-768x368.webp 768w\" sizes=\"(max-width: 867px) 100vw, 867px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-11d5e70\" data-id=\"11d5e70\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-db22df3 elementor-widget elementor-widget-heading\" data-id=\"db22df3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Styrk kunderne med selvbetjening<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2c1ab67 elementor-widget elementor-widget-text-editor\" data-id=\"2c1ab67\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>En vidensbase er et selvbetjeningsv\u00e6rkt\u00f8j til ofte stillede sp\u00f8rgsm\u00e5l til kunder. Skriv artikler om produkter, procedurer, tjenester og mere. Kunder eller endda dine teammedlemmer kan gennemse og s\u00f8ge i videnbasen for at finde svar. I sidste ende kan videnbasen sk\u00e6re ned p\u00e5 antallet af almindelige sp\u00f8rgsm\u00e5l, du modtager.&nbsp;<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-8e44c51 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"8e44c51\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-3f91360\" data-id=\"3f91360\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-34e574a elementor-widget elementor-widget-heading\" data-id=\"34e574a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">F\u00e5 indsigt i at forbedre dine tjenester<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f8f7ea4 elementor-widget elementor-widget-text-editor\" data-id=\"f8f7ea4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>OneDesk tilbyder et stort udvalg af <a href=\"https:\/\/onedesk.com\/da\/funktioner-indeks\/analytics-applikation\/\">KPI-diagrammer og<\/a> -grafer i realtid. Tr\u00e6f datadrevne beslutninger ved at analysere billet backlog, samlet volumen, l\u00f8sningstid, teamets arbejdsbyrde og meget mere. <\/p><p>Derudover er du med OneDesk i stand til nemt at eksportere de data, du har brug for, s\u00e5 du kan udf\u00f8re din egen dataanalyse. Eksporter for eksempel detaljer om alle l\u00f8ste billetter for de sidste 24 timer. Alternativt kan du eksportere disse data efter en tidsplan til dig selv, ledere eller kunder med planlagte rapporter. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-b854b04\" data-id=\"b854b04\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-76470cb elementor-widget elementor-widget-image\" data-id=\"76470cb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"848\" height=\"659\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/05\/FeaturesReport_round.webp\" class=\"attachment-large size-large wp-image-231928\" alt=\"analytiske diagrammer\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/05\/FeaturesReport_round.webp 848w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/05\/FeaturesReport_round-300x233.webp 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/05\/FeaturesReport_round-768x597.webp 768w\" sizes=\"(max-width: 848px) 100vw, 848px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-96b44ef elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"96b44ef\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-9c20f5b\" data-id=\"9c20f5b\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3ab138a elementor-widget elementor-widget-heading\" data-id=\"3ab138a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Automatiseret kundesupportstyringssoftware<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f2cc139 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"f2cc139\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-1b7a5df\" data-id=\"1b7a5df\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9c3a264 elementor-widget elementor-widget-image\" data-id=\"9c3a264\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"850\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/04\/AutoReplies.webp\" class=\"attachment-large size-large wp-image-169462\" alt=\"helpdesk automatiske svar\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/04\/AutoReplies.webp 1000w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/04\/AutoReplies-300x255.webp 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/04\/AutoReplies-768x653.webp 768w\" sizes=\"(max-width: 1000px) 100vw, 1000px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-b67ef1c\" data-id=\"b67ef1c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e02a780 elementor-widget elementor-widget-heading\" data-id=\"e02a780\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Kraftige helpdesk-automatiseringsv\u00e6rkt\u00f8jer<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bc38d1d elementor-widget elementor-widget-text-editor\" data-id=\"bc38d1d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>OneDesk tilbyder fleksible, men alligevel nemme at oprette helpdesk- <a href=\"https:\/\/onedesk.com\/da\/videos\/onedesk-kom-i-gang-workflow-automatiseringer\/\">automatiseringsv\u00e6rkt\u00f8jer<\/a> . Send automatiske e-mail-svar baseret p\u00e5 specificerede betingelser. E-mail-svar kan omfatte dynamiske egenskaber til automatisk at integrere relevant information s\u00e5som kundenavn eller billetnummer. <\/p><p>Derudover kan mange gentagne opgaver s\u00e5som billettriaging eller statusopdatering elimineres. Her er nogle flere eksempler p\u00e5 automatisering:<\/p><ul><li>Autotildel til en agent eller et team<\/li><li>Organiser varer i projekter baseret p\u00e5 kundeorganisation<\/li><li>Send et svar, n\u00e5r en billet er oprettet<\/li><li>Arkiver billetter efter f\u00e6rdigg\u00f8relse<\/li><li>Send en kundeunders\u00f8gelse, n\u00e5r en billet er l\u00f8st<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2282200 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2282200\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3c2e818\" data-id=\"3c2e818\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-761ce8e elementor-widget elementor-widget-heading\" data-id=\"761ce8e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Ofte stillede sp\u00f8rgsm\u00e5l om kundesupportsoftware<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5985382 uael-faq-box-layout-yes align-at-left elementor-widget elementor-widget-uael-faq\" data-id=\"5985382\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"uael-faq.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t\t<div id='uael-faq-wrapper-938' class=\"uael-faq-wrapper\">\n\t\t\t\t<div class=\"uael-faq-container uael-faq-layout-accordion\" data-layout=\"accordion\" >\n\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"uael-accordion-fc8a260\" class=\"uael-faq-accordion\" role=\"tablist\">\n\t\t\t\t\t\t\t\t<div class= \"uael-accordion-title\" aria-expanded=\"false\" role=\"tab\">\n\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon uael-accordion-icon-left\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-closed\"><i class=\"fas fa-angle-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-opened\"><i class=\"fas fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<h3 class=\"uael-question-fc8a260 uael-question-span\" tabindex=\"0\" id=\"uael-faq-1-69d2fe8be421d\">Hvad er en kundesupportstyringssoftware?<\/h3>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"uael-accordion-content\" role=\"tabpanel\">\n\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\t<span><p>En kundesupportstyringssoftware hj\u00e6lper virksomheder med at oprette forbindelse til deres kunder, samt spore og administrere deres anmodninger. Softwaren tager imod kundeanmodninger fra flere kanaler (s\u00e5som e-mails, billetformularer eller live chat) og centraliserer dem til \u00e9t sted som billetter. Billetter indeholder alle de detaljer, en agent har brug for for at l\u00f8se problemet eller f\u00f8lge op med kunden.<\/p><p>En billets funktioner g\u00f8r det ogs\u00e5 nemt at:<\/p><ul><li>Spor, hvem der arbejder p\u00e5 anmodningen<\/li><li>Kommuniker med dit team eller kunden<\/li><li>F\u00e5 et overblik over status eller status for anmodningen<\/li><li>Spor den tid, det tager at l\u00f8se anmodningen<\/li><\/ul><\/span>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"uael-accordion-c37536c\" class=\"uael-faq-accordion\" role=\"tablist\">\n\t\t\t\t\t\t\t\t<div class= \"uael-accordion-title\" aria-expanded=\"false\" role=\"tab\">\n\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon uael-accordion-icon-left\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-closed\"><i class=\"fas fa-angle-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-opened\"><i class=\"fas fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<h3 class=\"uael-question-c37536c uael-question-span\" tabindex=\"0\" id=\"uael-faq-2-69d2fe8be4365\">Hvilke virksomheder bruger kundesupportsoftware?<\/h3>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"uael-accordion-content\" role=\"tabpanel\">\n\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\t<span><p>Kundesupportsoftware kan bruges og bruges af en lang r\u00e6kke virksomheder. Virksomheder i enhver branche, der besk\u00e6ftiger sig med kunder eller klienter, selv internt i deres organisation, kan bruge en supportsoftware til at administrere anmodninger. For eksempel er OneDesk blevet brugt af industrier fra IT-support til engrosdistribut\u00f8rer til skolebestyrelser og meget mere. <\/p><p>Selv sm\u00e5 teams kan drage fordel af supportsoftware ved at bruge funktioner som automatisering til at sk\u00e6re ned p\u00e5 rutineopgaver for at fokusere p\u00e5 at yde support.<\/p><\/span>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"uael-accordion-b9822f0\" class=\"uael-faq-accordion\" role=\"tablist\">\n\t\t\t\t\t\t\t\t<div class= \"uael-accordion-title\" aria-expanded=\"false\" role=\"tab\">\n\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon uael-accordion-icon-left\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-closed\"><i class=\"fas fa-angle-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-opened\"><i class=\"fas fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<h3 class=\"uael-question-b9822f0 uael-question-span\" tabindex=\"0\" id=\"uael-faq-3-69d2fe8be445f\">Hvordan kan en kundesupportsoftware gavne min virksomhed?<\/h3>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"uael-accordion-content\" role=\"tabpanel\">\n\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\t<span><p>En kundesupportsoftware giver mange v\u00e6rkt\u00f8jer og funktioner til at:<\/p><ul><li>Forbedre effektiviteten<\/li><li>Aktiver hurtigere probleml\u00f8sning<\/li><li>Reducer manuelt arbejde <\/li><li>Sk\u00e6r omkostningerne <\/li><li>Give bedre kundetilfredshed<\/li><\/ul><\/span>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1275a88 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1275a88\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-cbff2f6\" data-id=\"cbff2f6\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b40a0bb elementor-widget elementor-widget-heading\" data-id=\"b40a0bb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Klar til at forbedre kundetilfredsheden? <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-705179b elementor-widget elementor-widget-text-editor\" data-id=\"705179b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Begynd at st\u00f8tte dine kunder med det samme. Tilmeld dig nedenfor med OneDesk for en 14-dages gratis pr\u00f8veperiode med alle funktioner. Intet kreditkort kr\u00e6vet.<\/p><p>Kom godt i gang med vores <a href=\"https:\/\/onedesk.com\/da\/kom-i-gang-med-onedesk\/\">onboarding-guide<\/a> , eller <a href=\"https:\/\/onedesk.com\/da\/demo\/bog-demo\/\">book en demo<\/a> med vores team for at se OneDesk i aktion. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d597838 elementor-align-center elementor-widget elementor-widget-global elementor-global-161522 elementor-global-131872 elementor-widget-button\" data-id=\"d597838\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-lg elementor-animation-grow\" href=\"https:\/\/onedesk.com\/da\/tilmelding-gratis\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Tilmeld dig gratis!<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-456114d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"456114d\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-9c0c91a\" data-id=\"9c0c91a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8ccc4f4 elementor-widget elementor-widget-heading\" data-id=\"8ccc4f4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">L\u00e6r mere om kundesupportsoftware p\u00e5 OneDesk-bloggen:<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0abe5e8 uael-post__arrow-outside elementor-widget elementor-widget-uael-posts\" data-id=\"0abe5e8\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;card_slides_to_show&quot;:3,&quot;card_slides_to_show_tablet&quot;:2,&quot;card_slides_to_show_mobile&quot;:1}\" data-widget_type=\"uael-posts.card\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"uael-post__header\">\n\t\t\t\t\t<\/div>\n\t\t<div class=\"uael-post__body\">\n\t\t\t\n\t\t\n\t\t<div class=\"uael-post-grid uael-posts\" data-query-type=\"custom\" data-structure=\"carousel\" data-layout=\"\" data-page=\"233298\" data-skin=\"card\" data-filter-default=\"\" data-offset-top=\"30\" data-post_slider=\"{&quot;slidesToShow&quot;:3,&quot;slidesToScroll&quot;:1,&quot;autoplaySpeed&quot;:5000,&quot;autoplay&quot;:true,&quot;infinite&quot;:true,&quot;pauseOnHover&quot;:true,&quot;speed&quot;:500,&quot;arrows&quot;:true,&quot;dots&quot;:true,&quot;rtl&quot;:false,&quot;prevArrow&quot;:&quot;&lt;button type=\\&quot;button\\&quot; data-role=\\&quot;none\\&quot; class=\\&quot;slick-prev\\&quot; aria-label=\\&quot;Previous\\&quot; tabindex=\\&quot;0\\&quot; role=\\&quot;button\\&quot;&gt;&lt;i class=\\&quot;fa fa-angle-left\\&quot;&gt;&lt;\\\/i&gt;&lt;\\\/button&gt;&quot;,&quot;nextArrow&quot;:&quot;&lt;button type=\\&quot;button\\&quot; data-role=\\&quot;none\\&quot; class=\\&quot;slick-next\\&quot; aria-label=\\&quot;Next\\&quot; tabindex=\\&quot;0\\&quot; role=\\&quot;button\\&quot;&gt;&lt;i class=\\&quot;fa fa-angle-right\\&quot;&gt;&lt;\\\/i&gt;&lt;\\\/button&gt;&quot;,&quot;responsive&quot;:[{&quot;breakpoint&quot;:1024,&quot;settings&quot;:{&quot;slidesToShow&quot;:2,&quot;slidesToScroll&quot;:1}},{&quot;breakpoint&quot;:767,&quot;settings&quot;:{&quot;slidesToShow&quot;:1,&quot;slidesToScroll&quot;:1}}]}\" data-equal-height=\"\" data-post-count=\"1\">\n\n\t\t\t\t\t\t\t<div class=\"uael-post-grid__inner uael-post__columns-3 uael-post__columns-tablet-2 uael-post__columns-mobile-1\">\n\t\t\t\n<div class=\"uael-post-wrapper   1.-s\u00e5dan-bruger-du-onedesk \">\n\t<div class=\"uael-post__bg-wrap\">\n\n\t\t\t\t\n\t\t<div class=\"uael-post__inner-wrap uael-post__noimage\">\n\n\t\t\n\t\t\t\n\t\t\t<div class=\"uael-post__content-wrap\">\n\n\t\t\t\t\t<h4 class=\"uael-post__title\">\n\n\t\t\n\t\t\t\t\t\t<a href=\"https:\/\/onedesk.com\/da\/mobil-kunde-portal-billetter-og-opgaver\/\" target=\"_self\">\n\t\t\t\tBrug af den mobilvenlige kundeportal\t\t\t<\/a>\n\n\t\t\t\t<\/h4>\n\t\t<div class=\"uael-post__separator\"><\/div>\n\t\t<div class=\"uael-post__excerpt\">\n\t\t\tDen mobilvenlige OneDesk (MFOD, beta ) indeholder en billetportal og opgaveportal, s\u00e5 dine kunder kan se deres indsendte varer. Kunder kan indsende nye billetter og ...\t\t<\/div>\n\n\t\t\t\t\t<a class=\"uael-post__read-more elementor-button\" href=\"https:\/\/onedesk.com\/da\/mobil-kunde-portal-billetter-og-opgaver\/\" target=\"_self\" aria-labelledby=\"uael-post-235454\">\n\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-icon elementor-align-icon-left\">\n\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t<span class=\"elementor-button-text\" id=uael-post-235454>L\u00e6s mere \u2192<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\n\t<\/div>\n\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t<div class=\"uael-post__footer\">\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Customer Support Management Software Alt om kundesupportstyringssoftware Fremragende kundeoplevelse er bygget p\u00e5, hvor godt en virksomhed kan assistere og kommunikere med kunder og potentielle kunder. En kundesupportstyringssoftware giver v\u00e6rkt\u00f8jer til at lette kundeserviceprocessen. Softwaren g\u00f8r det lettere for agenter at spore, organisere og reagere p\u00e5 problemer. Med v\u00e6rkt\u00f8jer som automatisering bruger agenter mindre tid p\u00e5 [&hellip;]<\/p>\n","protected":false},"author":30,"featured_media":0,"parent":119031,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"tpgb_global_settings":"","_crdt_document":"","inline_featured_image":false,"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-233298","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Customer Support Management Software | Pr\u00f8v OneDesk Free<\/title>\n<meta name=\"description\" content=\"Kundesupportsoftware hj\u00e6lper dig med at hj\u00e6lpe og kommunikere med dine kunder. OneDesk tilbyder robuste billet- og supportadministrationsv\u00e6rkt\u00f8jer.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/onedesk.com\/da\/helpdesk-software-2\/kundesupport-styringssoftware\/\" \/>\n<meta property=\"og:locale\" content=\"da_DK\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Customer Support Management Software | Pr\u00f8v OneDesk Free\" \/>\n<meta property=\"og:description\" content=\"Kundesupportsoftware hj\u00e6lper dig med at hj\u00e6lpe og kommunikere med dine kunder. OneDesk tilbyder robuste billet- og supportadministrationsv\u00e6rkt\u00f8jer.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/onedesk.com\/da\/helpdesk-software-2\/kundesupport-styringssoftware\/\" \/>\n<meta property=\"og:site_name\" content=\"OneDesk\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/OneDeskApp\" \/>\n<meta property=\"article:modified_time\" content=\"2022-06-02T18:12:46+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/05\/Customer_user_communication.webp\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@OneDeskApp\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"7 minutes\" \/>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Customer Support Management Software | Pr\u00f8v OneDesk Free","description":"Kundesupportsoftware hj\u00e6lper dig med at hj\u00e6lpe og kommunikere med dine kunder. OneDesk tilbyder robuste billet- og supportadministrationsv\u00e6rkt\u00f8jer.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/onedesk.com\/da\/helpdesk-software-2\/kundesupport-styringssoftware\/","og_locale":"da_DK","og_type":"article","og_title":"Customer Support Management Software | Pr\u00f8v OneDesk Free","og_description":"Kundesupportsoftware hj\u00e6lper dig med at hj\u00e6lpe og kommunikere med dine kunder. OneDesk tilbyder robuste billet- og supportadministrationsv\u00e6rkt\u00f8jer.","og_url":"https:\/\/onedesk.com\/da\/helpdesk-software-2\/kundesupport-styringssoftware\/","og_site_name":"OneDesk","article_publisher":"https:\/\/www.facebook.com\/OneDeskApp","article_modified_time":"2022-06-02T18:12:46+00:00","og_image":[{"url":"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/05\/Customer_user_communication.webp","type":"","width":"","height":""}],"twitter_card":"summary_large_image","twitter_site":"@OneDeskApp","twitter_misc":{"Est. reading time":"7 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/onedesk.com\/da\/helpdesk-software-2\/kundesupport-styringssoftware\/","url":"https:\/\/onedesk.com\/da\/helpdesk-software-2\/kundesupport-styringssoftware\/","name":"Customer Support Management Software | Pr\u00f8v OneDesk Free","isPartOf":{"@id":"https:\/\/onedesk.com\/da\/#website"},"primaryImageOfPage":{"@id":"https:\/\/onedesk.com\/da\/helpdesk-software-2\/kundesupport-styringssoftware\/#primaryimage"},"image":{"@id":"https:\/\/onedesk.com\/da\/helpdesk-software-2\/kundesupport-styringssoftware\/#primaryimage"},"thumbnailUrl":"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/05\/Customer_user_communication.webp","datePublished":"2022-06-02T18:12:43+00:00","dateModified":"2022-06-02T18:12:46+00:00","description":"Kundesupportsoftware hj\u00e6lper dig med at hj\u00e6lpe og kommunikere med dine kunder. OneDesk tilbyder robuste billet- og supportadministrationsv\u00e6rkt\u00f8jer.","breadcrumb":{"@id":"https:\/\/onedesk.com\/da\/helpdesk-software-2\/kundesupport-styringssoftware\/#breadcrumb"},"inLanguage":"da-DK","potentialAction":[{"@type":"ReadAction","target":["https:\/\/onedesk.com\/da\/helpdesk-software-2\/kundesupport-styringssoftware\/"]}]},{"@type":"ImageObject","inLanguage":"da-DK","@id":"https:\/\/onedesk.com\/da\/helpdesk-software-2\/kundesupport-styringssoftware\/#primaryimage","url":"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/05\/Customer_user_communication.webp","contentUrl":"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/05\/Customer_user_communication.webp"},{"@type":"BreadcrumbList","@id":"https:\/\/onedesk.com\/da\/helpdesk-software-2\/kundesupport-styringssoftware\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Helpdesk software","item":"https:\/\/onedesk.com\/da\/helpdesk-software-2\/"},{"@type":"ListItem","position":2,"name":"Customer Support Management Software"}]},{"@type":"WebSite","@id":"https:\/\/onedesk.com\/da\/#website","url":"https:\/\/onedesk.com\/da\/","name":"OneDesk","description":"Projektledelse og Helpdesk -software","publisher":{"@id":"https:\/\/onedesk.com\/da\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/onedesk.com\/da\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"da-DK"},{"@type":"Organization","@id":"https:\/\/onedesk.com\/da\/#organization","name":"OneDesk","url":"https:\/\/onedesk.com\/da\/","logo":{"@type":"ImageObject","inLanguage":"da-DK","@id":"https:\/\/onedesk.com\/da\/#\/schema\/logo\/image\/","url":"https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/white-logo-small.png","contentUrl":"https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/white-logo-small.png","width":207,"height":40,"caption":"OneDesk"},"image":{"@id":"https:\/\/onedesk.com\/da\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/OneDeskApp","https:\/\/x.com\/OneDeskApp","https:\/\/www.instagram.com\/onedeskapp\/","https:\/\/www.linkedin.com\/company\/onedesk-inc-1","https:\/\/www.pinterest.com\/onedesk\/","https:\/\/www.youtube.com\/user\/OneDeskApp"]}]}},"tpgb_featured_images":null,"tpgb_post_meta_info":{"get_date":"June 2, 2022","get_modified_date":"June 2, 2022","author_name":"Erin Richardson","author_url":"https:\/\/onedesk.com\/da\/author\/erin-richardsononedesk-com\/","author_email":"erin.richardson@onedesk.com","author_website":"","author_description":"","author_facebook":"","author_twitter":"","author_instagram":"","author_role":["administrator"],"author_firstname":"Erin","author_lastname":"Richardson","user_login":"erin.richardson@onedesk.com","author_avatar":"<img alt='' src='https:\/\/secure.gravatar.com\/avatar\/ec336ca26b903df815531e506f07436fe1d31b86f8eefa650b985241d79b55fc?s=200&#038;d=mm&#038;r=g' srcset='https:\/\/secure.gravatar.com\/avatar\/ec336ca26b903df815531e506f07436fe1d31b86f8eefa650b985241d79b55fc?s=400&#038;d=mm&#038;r=g 2x' class='avatar avatar-200 photo' height='200' width='200' decoding='async'\/>","author_avatar_url":"https:\/\/secure.gravatar.com\/avatar\/ec336ca26b903df815531e506f07436fe1d31b86f8eefa650b985241d79b55fc?s=96&d=mm&r=g","comment_count":0,"post_likes":0,"post_views":0},"tpgb_post_category":[],"jetpack_shortlink":"https:\/\/wp.me\/PfpPaI-YGS","amp_enabled":true,"_links":{"self":[{"href":"https:\/\/onedesk.com\/da\/wp-json\/wp\/v2\/pages\/233298","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/onedesk.com\/da\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/onedesk.com\/da\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/onedesk.com\/da\/wp-json\/wp\/v2\/users\/30"}],"replies":[{"embeddable":true,"href":"https:\/\/onedesk.com\/da\/wp-json\/wp\/v2\/comments?post=233298"}],"version-history":[{"count":1,"href":"https:\/\/onedesk.com\/da\/wp-json\/wp\/v2\/pages\/233298\/revisions"}],"predecessor-version":[{"id":233299,"href":"https:\/\/onedesk.com\/da\/wp-json\/wp\/v2\/pages\/233298\/revisions\/233299"}],"up":[{"embeddable":true,"href":"https:\/\/onedesk.com\/da\/wp-json\/wp\/v2\/pages\/119031"}],"wp:attachment":[{"href":"https:\/\/onedesk.com\/da\/wp-json\/wp\/v2\/media?parent=233298"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}