{"id":294318,"date":"2025-05-20T20:03:13","date_gmt":"2025-05-20T20:03:13","guid":{"rendered":"https:\/\/onedesk.com\/kom-igang\/helpdesk-3\/"},"modified":"2025-05-20T20:03:17","modified_gmt":"2025-05-20T20:03:17","slug":"helpdesk-3","status":"publish","type":"page","link":"https:\/\/onedesk.com\/da\/kom-igang\/helpdesk-3\/","title":{"rendered":"Onboarding-guide: Helpdesk del 3"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"294318\" class=\"elementor elementor-294318 elementor-292913\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c59cdd2 e-flex e-con-boxed e-con e-parent\" data-id=\"c59cdd2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d885622 elementor-widget elementor-widget-heading\" data-id=\"d885622\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Tilf\u00f8jelse af supportkanaler<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-bf5953b e-flex e-con-boxed e-con e-parent\" data-id=\"bf5953b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-893d611 e-con-full e-flex e-con e-child\" data-id=\"893d611\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f17cd98 elementor-widget elementor-widget-heading\" data-id=\"f17cd98\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Indhold af hj\u00e6lpedesk-guiden:<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9449144 elementor-nav-menu--dropdown-tablet elementor-nav-menu__text-align-aside elementor-nav-menu--toggle elementor-nav-menu--burger elementor-widget elementor-widget-nav-menu\" data-id=\"9449144\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;layout&quot;:&quot;vertical&quot;,&quot;submenu_icon&quot;:{&quot;value&quot;:&quot;&lt;i class=\\&quot;fas fa-caret-down\\&quot; aria-hidden=\\&quot;true\\&quot;&gt;&lt;\\\/i&gt;&quot;,&quot;library&quot;:&quot;fa-solid&quot;},&quot;toggle&quot;:&quot;burger&quot;}\" data-widget_type=\"nav-menu.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<nav aria-label=\"Menu\" class=\"elementor-nav-menu--main elementor-nav-menu__container elementor-nav-menu--layout-vertical e--pointer-text e--animation-none\">\n\t\t\t\t<ul id=\"menu-1-9449144\" class=\"elementor-nav-menu sm-vertical\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-293225\"><a href=\"https:\/\/onedesk.com\/get-started\/\" class=\"elementor-item menu-link\">Kom godt i gang Guide<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-293224\"><a href=\"https:\/\/onedesk.com\/get-started\/helpdesk-1\/\" class=\"elementor-item menu-link\">Onboarding-guide: Helpdesk del 1<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-293223\"><a href=\"https:\/\/onedesk.com\/get-started\/helpdesk-2\/\" class=\"elementor-item menu-link\">Onboarding-guide: Helpdesk del 2<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-293222\"><a href=\"https:\/\/onedesk.com\/get-started\/helpdesk-3\/\" class=\"elementor-item menu-link\">Onboarding-guide: Helpdesk del 3<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-293221\"><a href=\"https:\/\/onedesk.com\/get-started\/helpdesk-4\/\" class=\"elementor-item menu-link\">Onboarding-guide: Helpdesk del 4<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t<div class=\"elementor-menu-toggle\" role=\"button\" tabindex=\"0\" aria-label=\"Menu Toggle\" aria-expanded=\"false\">\n\t\t\t<i aria-hidden=\"true\" role=\"presentation\" class=\"elementor-menu-toggle__icon--open eicon-menu-bar\"><\/i><i aria-hidden=\"true\" role=\"presentation\" class=\"elementor-menu-toggle__icon--close eicon-close\"><\/i>\t\t<\/div>\n\t\t\t\t\t<nav class=\"elementor-nav-menu--dropdown elementor-nav-menu__container\" aria-hidden=\"true\">\n\t\t\t\t<ul id=\"menu-2-9449144\" class=\"elementor-nav-menu sm-vertical\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-293225\"><a href=\"https:\/\/onedesk.com\/get-started\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Kom godt i gang Guide<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-293224\"><a href=\"https:\/\/onedesk.com\/get-started\/helpdesk-1\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Onboarding-guide: Helpdesk del 1<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-293223\"><a href=\"https:\/\/onedesk.com\/get-started\/helpdesk-2\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Onboarding-guide: Helpdesk del 2<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-293222\"><a href=\"https:\/\/onedesk.com\/get-started\/helpdesk-3\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Onboarding-guide: Helpdesk del 3<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-293221\"><a href=\"https:\/\/onedesk.com\/get-started\/helpdesk-4\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Onboarding-guide: Helpdesk del 4<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-409d187 e-con-full e-flex e-con e-child\" data-id=\"409d187\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-34d5110 elementor-widget elementor-widget-text-editor\" data-id=\"34d5110\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Nu hvor du har forberedt dit arbejdsomr\u00e5de, er det tid til at begynde at forbinde OneDesk med dine kunder eller slutbrugere.<\/p><p>OneDesk tilbyder flere m\u00e5der at indsamle anmodninger og kommunikation p\u00e5:<\/p><ul><li>E-mail<\/li><li>Formular i din agents webportal<\/li><li>Formular i dine kundeapps<\/li><li>Ring<\/li><li>Livechat<\/li><\/ul><p>Alle disse muligheder kaldes kanaler. Du kan tilbyde endnu flere kanaler gennem <a href=\"https:\/\/kb.onedesk.com\/app-od\/o-onedesk\/knowledge-base-1\/sub-category-a12727a4-173c-4d8c-a6a0-078e33b8c4fe?customerAccess=\" target=\"_blank\" rel=\"noopener\">tredjepartsintegrationer<\/a> som Teams, Slack eller Zapier. Uanset hvilken kanal din kunde eller slutbruger v\u00e6lger, centraliserer OneDesk kommunikationen. E-mails og formularindsendelser bliver automatisk til tickets. Til chats og opkald kan du linke eller oprette tickets ud fra dem. Tickets indeholder alt, hvad du beh\u00f8ver for at l\u00f8se problemer og supportere dine kunder.     <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-83f4dea e-flex e-con-boxed e-con e-parent\" data-id=\"83f4dea\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7191c98 elementor-widget elementor-widget-heading\" data-id=\"7191c98\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Forbind din e-mail<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6bc8fd3 elementor-widget elementor-widget-text-editor\" data-id=\"6bc8fd3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>OneDesks hurtigops\u00e6tningsguide hj\u00e6lper dig med at oprette forbindelse til din support-e-mail. Hvis du ikke allerede har gjort det, skal du klikke p\u00e5 &#8216;Kom i gang&#8217; i den \u00f8verste navigation i din OneDesk for at fuldf\u00f8re guiden. Du kan ogs\u00e5 f\u00e5 adgang til e-mailforbindelse fra administratorpanelet.&gt; E-mails&gt; Indstillinger.  <\/p><p>S\u00e5dan fungerer e-mail-til-ticket-processen:<\/p><ul><li>Forbind din support-e-mail direkte.<\/li><li>Billetter oprettes ud fra nye e-mails.<\/li><li>Alle oplysninger er registreret p\u00e5 billetten, inklusive kundens navn og e-mail.<\/li><li>Svar fra ticketen i OneDesk. Svaret vil blive sendt til din kundes indbakke fra den samme e-mailadresse, som du har oprettet forbindelse til.<\/li><\/ul><p>L\u00e6r mere:<br> <a href=\"https:\/\/kb.onedesk.com\/app-od\/o-onedesk\/knowledge-base-1\/article-the-email-flow\/a91bd45f-e1bc-4da4-b917-785cb83ad1e9?customerAccess=\" target=\"_blank\" rel=\"noopener\">E-mailflow og ops\u00e6tning<\/a><br> <a href=\"https:\/\/kb.onedesk.com\/app-od\/o-onedesk\/knowledge-base-1\/article-email-appearance\/eec0ccb3-503d-47b4-9712-bfdd2aeb9a83?customerAccess=\" target=\"_blank\" rel=\"noopener\">Indstillinger for e-mail-udseende<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-36c9e25 elementor-widget elementor-widget-heading\" data-id=\"36c9e25\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Konfigurer og implementer dine kundeapplikationer<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-119f3c9 elementor-widget elementor-widget-text-editor\" data-id=\"119f3c9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Du kan tilbyde kundevendte applikationer til dine kunder\/slutbrugere. Disse apps (hjemmeside, chat, portal, vidensbase, webformularer) tilbyder supportkanaler og selvbetjeningsmuligheder. <\/p><p>Afh\u00e6ngigt af dine pr\u00e6ferencer er der et par metoder til at implementere appsene.<\/p><p>Du kan:<\/p><ul><li>Integrer webwidgetten p\u00e5 dit websted ved at kopiere og inds\u00e6tte et kodestykke i dit websteds kode. (Denne metode underst\u00f8tter ogs\u00e5 Shopify- og Wix-websteder) <\/li><li>Brug WordPress- eller Joomla-pluginnet.<\/li><li>Giv dine kunder appens URL (f.eks. linket p\u00e5 din hjemmeside, i en e-mailsignatur osv.)<\/li><\/ul><p>Tip: Vi anbefaler at g\u00f8re dine kundeapps nemme at finde og tilg\u00e5 for dine kunder. S\u00e5 det er ideelt at tilf\u00f8je widgetten til dit websted udover at angive links flere steder. <\/p><p>Se detaljerede instruktioner: <a href=\"https:\/\/kb.onedesk.com\/app-od\/o-onedesk\/knowledge-base-1\/article-putting-the-customer-apps-on-your-website\/1b1517ea-b0e6-41a5-963b-91ab78e84aff?customerAccess=\" target=\"_blank\" rel=\"noopener\">Tilf\u00f8jelse af kundeapps til dit websted<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e803f85 elementor-widget elementor-widget-image\" data-id=\"e803f85\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"382\" height=\"711\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2024\/10\/NewWidgetDesign.png\" class=\"attachment-medium_large size-medium_large wp-image-274411\" alt=\"\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2024\/10\/NewWidgetDesign.png 382w, https:\/\/onedesk.com\/wp-content\/uploads\/2024\/10\/NewWidgetDesign-161x300.png 161w\" sizes=\"(max-width: 382px) 100vw, 382px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8a2e670 elementor-align-right elementor-widget elementor-widget-button\" data-id=\"8a2e670\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-md\" href=\"https:\/\/onedesk.com\/da\/kom-igang\/helpdesk-4\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">N\u00e6ste &gt;<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Tilf\u00f8jelse af supportkanaler Indhold af hj\u00e6lpedesk-guiden: Nu hvor du har forberedt dit arbejdsomr\u00e5de, er det tid til at begynde at forbinde OneDesk med dine kunder eller slutbrugere. OneDesk tilbyder flere m\u00e5der at indsamle anmodninger og kommunikation p\u00e5: E-mail Formular i din agents webportal Formular i dine kundeapps Ring Livechat Alle disse muligheder kaldes kanaler. Du [&hellip;]<\/p>\n","protected":false},"author":30,"featured_media":0,"parent":260441,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"tpgb_global_settings":"","_crdt_document":"","inline_featured_image":false,"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-294318","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.6 (Yoast SEO v27.6) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Onboarding-guide: Helpdesk del 3 - OneDesk<\/title>\n<meta name=\"description\" content=\"OneDesk er helpdesk-software og projektstyringssoftware i en applikation. Arbejd med dine kunder om deres projekter og billetter i \u00e9n samlet platform.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/onedesk.com\/da\/kom-igang\/helpdesk-3\/\" \/>\n<meta property=\"og:locale\" content=\"da_DK\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Onboarding-guide: Helpdesk del 3 - OneDesk\" \/>\n<meta property=\"og:description\" content=\"OneDesk er helpdesk-software og projektstyringssoftware i en applikation. Arbejd med dine kunder om deres projekter og billetter i \u00e9n samlet platform.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/onedesk.com\/da\/kom-igang\/helpdesk-3\/\" \/>\n<meta property=\"og:site_name\" content=\"OneDesk\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/OneDeskApp\" \/>\n<meta property=\"article:modified_time\" content=\"2025-05-20T20:03:17+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/onedesk.com\/wp-content\/uploads\/2024\/10\/NewWidgetDesign.png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@OneDeskApp\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Onboarding-guide: Helpdesk del 3 - OneDesk","description":"OneDesk er helpdesk-software og projektstyringssoftware i en applikation. Arbejd med dine kunder om deres projekter og billetter i \u00e9n samlet platform.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/onedesk.com\/da\/kom-igang\/helpdesk-3\/","og_locale":"da_DK","og_type":"article","og_title":"Onboarding-guide: Helpdesk del 3 - OneDesk","og_description":"OneDesk er helpdesk-software og projektstyringssoftware i en applikation. Arbejd med dine kunder om deres projekter og billetter i \u00e9n samlet platform.","og_url":"https:\/\/onedesk.com\/da\/kom-igang\/helpdesk-3\/","og_site_name":"OneDesk","article_publisher":"https:\/\/www.facebook.com\/OneDeskApp","article_modified_time":"2025-05-20T20:03:17+00:00","og_image":[{"url":"https:\/\/onedesk.com\/wp-content\/uploads\/2024\/10\/NewWidgetDesign.png","type":"","width":"","height":""}],"twitter_card":"summary_large_image","twitter_site":"@OneDeskApp","twitter_misc":{"Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/onedesk.com\/da\/kom-igang\/helpdesk-3\/","url":"https:\/\/onedesk.com\/da\/kom-igang\/helpdesk-3\/","name":"Onboarding-guide: Helpdesk del 3 - OneDesk","isPartOf":{"@id":"https:\/\/onedesk.com\/da\/#website"},"primaryImageOfPage":{"@id":"https:\/\/onedesk.com\/da\/kom-igang\/helpdesk-3\/#primaryimage"},"image":{"@id":"https:\/\/onedesk.com\/da\/kom-igang\/helpdesk-3\/#primaryimage"},"thumbnailUrl":"https:\/\/onedesk.com\/wp-content\/uploads\/2024\/10\/NewWidgetDesign.png","datePublished":"2025-05-20T20:03:13+00:00","dateModified":"2025-05-20T20:03:17+00:00","description":"OneDesk er helpdesk-software og projektstyringssoftware i en applikation. Arbejd med dine kunder om deres projekter og billetter i \u00e9n samlet platform.","breadcrumb":{"@id":"https:\/\/onedesk.com\/da\/kom-igang\/helpdesk-3\/#breadcrumb"},"inLanguage":"da-DK","potentialAction":[{"@type":"ReadAction","target":["https:\/\/onedesk.com\/da\/kom-igang\/helpdesk-3\/"]}]},{"@type":"ImageObject","inLanguage":"da-DK","@id":"https:\/\/onedesk.com\/da\/kom-igang\/helpdesk-3\/#primaryimage","url":"https:\/\/onedesk.com\/wp-content\/uploads\/2024\/10\/NewWidgetDesign.png","contentUrl":"https:\/\/onedesk.com\/wp-content\/uploads\/2024\/10\/NewWidgetDesign.png"},{"@type":"BreadcrumbList","@id":"https:\/\/onedesk.com\/da\/kom-igang\/helpdesk-3\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Kom godt i gang Guide","item":"https:\/\/onedesk.com\/da\/kom-igang\/"},{"@type":"ListItem","position":2,"name":"Onboarding-guide: Helpdesk del 3"}]},{"@type":"WebSite","@id":"https:\/\/onedesk.com\/da\/#website","url":"https:\/\/onedesk.com\/da\/","name":"OneDesk","description":"Projektledelse og Helpdesk -software","publisher":{"@id":"https:\/\/onedesk.com\/da\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/onedesk.com\/da\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"da-DK"},{"@type":"Organization","@id":"https:\/\/onedesk.com\/da\/#organization","name":"OneDesk","url":"https:\/\/onedesk.com\/da\/","logo":{"@type":"ImageObject","inLanguage":"da-DK","@id":"https:\/\/onedesk.com\/da\/#\/schema\/logo\/image\/","url":"https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/white-logo-small.png","contentUrl":"https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/white-logo-small.png","width":207,"height":40,"caption":"OneDesk"},"image":{"@id":"https:\/\/onedesk.com\/da\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/OneDeskApp","https:\/\/x.com\/OneDeskApp","https:\/\/www.instagram.com\/onedeskapp\/","https:\/\/www.linkedin.com\/company\/onedesk-inc-1","https:\/\/www.pinterest.com\/onedesk\/","https:\/\/www.youtube.com\/user\/OneDeskApp"],"description":"OneDesk is a work management app for managing customer \/ end-user support, projects, and financials.","email":"support@onedesk.com","telephone":"1-855-663-3375","numberOfEmployees":{"@type":"QuantitativeValue","minValue":"11","maxValue":"50"}}]}},"tpgb_featured_images":null,"tpgb_post_meta_info":{"get_date":"May 20, 2025","get_modified_date":"May 20, 2025","author_name":"Erin Richardson","author_url":"https:\/\/onedesk.com\/da\/author\/erin-richardsononedesk-com\/","author_email":"erin.richardson@onedesk.com","author_website":"","author_description":"","author_facebook":"","author_twitter":"","author_instagram":"","author_role":["administrator"],"author_firstname":"Erin","author_lastname":"Richardson","user_login":"erin.richardson@onedesk.com","author_avatar":"<img alt='' src='https:\/\/secure.gravatar.com\/avatar\/5b43ac2756efc1d5aa46746163fa71ceee43f42a78652ebc70940d512d77cba0?s=200&#038;d=mm&#038;r=g' srcset='https:\/\/secure.gravatar.com\/avatar\/5b43ac2756efc1d5aa46746163fa71ceee43f42a78652ebc70940d512d77cba0?s=400&#038;d=mm&#038;r=g 2x' class='avatar avatar-200 photo' height='200' width='200' decoding='async'\/>","author_avatar_url":"https:\/\/secure.gravatar.com\/avatar\/5b43ac2756efc1d5aa46746163fa71ceee43f42a78652ebc70940d512d77cba0?s=96&d=mm&r=g","comment_count":0,"post_likes":0,"post_views":0},"tpgb_post_category":[],"jetpack_shortlink":"https:\/\/wp.me\/PfpPaI-1ez4","amp_enabled":true,"_links":{"self":[{"href":"https:\/\/onedesk.com\/da\/wp-json\/wp\/v2\/pages\/294318","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/onedesk.com\/da\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/onedesk.com\/da\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/onedesk.com\/da\/wp-json\/wp\/v2\/users\/30"}],"replies":[{"embeddable":true,"href":"https:\/\/onedesk.com\/da\/wp-json\/wp\/v2\/comments?post=294318"}],"version-history":[{"count":2,"href":"https:\/\/onedesk.com\/da\/wp-json\/wp\/v2\/pages\/294318\/revisions"}],"predecessor-version":[{"id":294326,"href":"https:\/\/onedesk.com\/da\/wp-json\/wp\/v2\/pages\/294318\/revisions\/294326"}],"up":[{"embeddable":true,"href":"https:\/\/onedesk.com\/da\/wp-json\/wp\/v2\/pages\/260441"}],"wp:attachment":[{"href":"https:\/\/onedesk.com\/da\/wp-json\/wp\/v2\/media?parent=294318"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}