{"id":231817,"date":"2022-05-11T13:04:00","date_gmt":"2022-05-11T13:04:00","guid":{"rendered":"https:\/\/onedesk.com\/mobile-onedesk-user-experience-indstillinger\/"},"modified":"2022-08-23T20:15:52","modified_gmt":"2022-08-23T20:15:52","slug":"mobile-onedesk-user-experience-indstillinger","status":"publish","type":"post","link":"https:\/\/onedesk.com\/da\/mobile-onedesk-user-experience-indstillinger\/","title":{"rendered":"Mobile OneDesk: Brugeroplevelse og indstillinger"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">OneDesk tilbyder to mobile muligheder for brugere. F\u00f8rst er iOS\/Android-apps, der kan downloades i hver respektive app-butik. For det andet den mobilvenlige webbrowserbaserede applikation (omtalt som Mobile-Friendly OneDesk eller MFOD), som er tilg\u00e6ngelig ved at logge ind fra en mobilbrowser.<\/p>\n\n<p class=\"wp-block-paragraph\">For information om <em>kundens mobiloplevelse<\/em> henvises til: <a href=\"https:\/\/kb.onedesk.com\/app-od\/o-onedesk\/knowledge-base-1\/article-6cf6173d-bb41-4587-a3a4-8a102e444ff6\">Mobile Customer Experience<\/a><\/p>\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<h2 class=\"wp-block-heading\" id=\"h-what-can-users-see-on-the-ios-android-app-and-mobile-friendly-onedesk\"><strong>Hvad kan brugere se p\u00e5 iOS\/Android-appen og den mobilvenlige OneDesk?<\/strong><\/h2>\n\n<p class=\"wp-block-paragraph\">P\u00e5 mobilapplikationerne skal en bruger se de samme elementer, som de ville se i hovedappen. Som s\u00e5dan vil brugerne se de elementer og samtaler, de er tildelt, elementer, de har anmodet om, og elementer i projekter, der er delt med dem. <\/p>\n\n<p class=\"wp-block-paragraph\">P\u00e5 samme m\u00e5de svarer brugertilladelser til dem, der anvendes i hovedapplikationen.<\/p>\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<h2 class=\"wp-block-heading\"><strong>Panelkonfiguration (mobilvisningsfiltre)<\/strong><\/h2>\n\n<p class=\"wp-block-paragraph\">P\u00e5 Mobile Friendly OneDesk og mobilappen kan brugere filtrere visningen af deres varer fra h\u00f8jre sidepanel. <\/p>\n\n<p class=\"wp-block-paragraph\">F\u00f8lgende filterindstillinger er tilg\u00e6ngelige som standard:<\/p>\n\n<ul class=\"wp-block-list\"><li>Alle billetter<\/li><li>Mine \u00e5bne billetter<\/li><li>Mine lukkede billetter<\/li><li>Tildelt<\/li><li>Ikke tildelt<\/li><li>Efter type<\/li><\/ul>\n\n<p class=\"wp-block-paragraph\">Du kan konfigurere, hvilke visningsfiltre der vises p\u00e5 panelet. G\u00e5 til:<strong> <\/strong> <strong>Administration \u2192 Navn p\u00e5 billet\/opgaveportal \u2192 &#8220;Visninger til visning p\u00e5 mobilvenlig app&#8221;<\/strong><\/p>\n\n<h3 class=\"wp-block-heading\"><strong>relaterede artikler<\/strong><\/h3>\n\n<ul class=\"wp-block-list\"><li><a href=\"https:\/\/onedesk.com\/user-access-controls-and-permissions-in-onedesk\/\">Bruger tilladelser<\/a><\/li><li><a href=\"https:\/\/onedesk.com\/create-and-edit-teams\/\">Deling af projekter med brugere<\/a><\/li><\/ul>\n","protected":false},"excerpt":{"rendered":"<p>OneDesk tilbyder to mobile muligheder for brugere. F\u00f8rst er iOS\/Android-apps, der kan downloades i hver respektive app-butik. For det andet den mobilvenlige webbrowserbaserede applikation (omtalt som Mobile-Friendly OneDesk eller MFOD), som er tilg\u00e6ngelig ved at logge ind fra en mobilbrowser. For information om kundens mobiloplevelse henvises til: Mobile Customer Experience Hvad kan brugere se p\u00e5 [&hellip;]<\/p>\n","protected":false},"author":30,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"tpgb_global_settings":"","_crdt_document":"","inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[10043],"tags":[],"class_list":["post-231817","post","type-post","status-publish","format-standard","hentry","category-1-sadan-bruger-du-onedesk"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.6 (Yoast SEO v27.6) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Mobil: Brugeroplevelse og indstillinger | OneDesk Help Desk &amp; PM<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/onedesk.com\/da\/mobile-onedesk-user-experience-indstillinger\/\" \/>\n<meta property=\"og:locale\" content=\"da_DK\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Mobil: Brugeroplevelse og indstillinger | OneDesk Help Desk &amp; PM\" \/>\n<meta property=\"og:description\" content=\"OneDesk tilbyder to mobile muligheder for brugere. F\u00f8rst er iOS\/Android-apps, der kan downloades i hver respektive app-butik. For det andet den mobilvenlige webbrowserbaserede applikation (omtalt som Mobile-Friendly OneDesk eller MFOD), som er tilg\u00e6ngelig ved at logge ind fra en mobilbrowser. For information om kundens mobiloplevelse henvises til: Mobile Customer Experience Hvad kan brugere se p\u00e5 [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/onedesk.com\/da\/mobile-onedesk-user-experience-indstillinger\/\" \/>\n<meta property=\"og:site_name\" content=\"OneDesk\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/OneDeskApp\" \/>\n<meta property=\"article:published_time\" content=\"2022-05-11T13:04:00+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2022-08-23T20:15:52+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/onedesk.com\/wp-content\/uploads\/2020\/04\/OneDesk-Logo.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1280\" \/>\n\t<meta property=\"og:image:height\" content=\"800\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Erin Richardson\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@OneDeskApp\" \/>\n<meta name=\"twitter:site\" content=\"@OneDeskApp\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Erin Richardson\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Mobil: Brugeroplevelse og indstillinger | OneDesk Help Desk & PM","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/onedesk.com\/da\/mobile-onedesk-user-experience-indstillinger\/","og_locale":"da_DK","og_type":"article","og_title":"Mobil: Brugeroplevelse og indstillinger | OneDesk Help Desk & PM","og_description":"OneDesk tilbyder to mobile muligheder for brugere. 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