{"id":125614,"date":"2021-08-25T13:23:00","date_gmt":"2021-08-25T13:23:00","guid":{"rendered":"https:\/\/onedesk.com\/videos\/onedesk-erste-started-live-chat-support\/"},"modified":"2022-06-07T20:21:34","modified_gmt":"2022-06-07T20:21:34","slug":"onedesk-erste-started-live-chat-support","status":"publish","type":"aiovg_videos","link":"https:\/\/onedesk.com\/de\/videos\/onedesk-erste-started-live-chat-support\/","title":{"rendered":"OneDesk &#8211; Erste Schritte: Live-Chat-Support"},"content":{"rendered":"<h2>Abschrift:<\/h2>\n<p>Sie k\u00f6nnen die Live-Chat-Supportfunktion von OneDesk verwenden, um Ihren Kunden Echtzeit-Support zu bieten. Sie k\u00f6nnen das Chat-Widget ganz einfach zu Ihrer Website hinzuf\u00fcgen. Ihre Kunden k\u00f6nnen sogar Bilder einf\u00fcgen oder Dokumente an ihre Nachrichten anh\u00e4ngen. Alle Nachrichten, die sie an Sie senden, werden in der \u201eMessenger\u201c-Anwendung in OneDesk angezeigt, wo Sie auf diese Gespr\u00e4che antworten und Tickets erstellen k\u00f6nnen.<\/p>\n<p>Sie k\u00f6nnen viele Dinge an Ihrem Live-Chat-Messenger anpassen. Um auf einige dieser Anpassungsoptionen zuzugreifen, navigieren Sie zum administrativen Abschnitt.<br \/>\nW\u00e4hlen Sie unter dem Symbol f\u00fcr weitere Anwendungen unten links das Zahnradsymbol aus. Klicken Sie auf Unternehmenseinstellungen, wo Sie den Avatar und den Namen des Bots \u00e4ndern k\u00f6nnen. Dieser Bot reagiert auf Ihre Kunden basierend auf den von Ihnen festgelegten Triggern.<\/p>\n<p>In der Messenger-Anwendung k\u00f6nnen Sie das Aussehen Ihres Live-Chat-Messengers \u00e4ndern, um ihn an das Branding Ihres Unternehmens anzupassen. Sie k\u00f6nnen auch Offline-Nachrichten bearbeiten, Online- und Offline-Begr\u00fc\u00dfungen anpassen und vieles mehr.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Abschrift: Sie k\u00f6nnen die Live-Chat-Supportfunktion von OneDesk verwenden, um Ihren Kunden Echtzeit-Support zu bieten. Sie k\u00f6nnen das Chat-Widget ganz einfach zu Ihrer Website hinzuf\u00fcgen. Ihre Kunden k\u00f6nnen sogar Bilder einf\u00fcgen oder Dokumente an ihre Nachrichten anh\u00e4ngen. Alle Nachrichten, die sie an Sie senden, werden in der \u201eMessenger\u201c-Anwendung in OneDesk angezeigt, wo Sie auf diese Gespr\u00e4che [&hellip;]<\/p>\n","protected":false},"author":27,"comment_status":"closed","ping_status":"closed","template":"","meta":{"tpgb_global_settings":"","_crdt_document":"","inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}}},"aiovg_categories":[9836,9854],"aiovg_tags":[],"class_list":["post-125614","aiovg_videos","type-aiovg_videos","status-publish","has-post-thumbnail","hentry","aiovg_categories-01-helpdesk-de-onedesk-video-guide-de","aiovg_categories-08-kunden-apps"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.5 (Yoast SEO v27.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Live-Chat-Support | Erste Schritte | OneDesk HelpDesk-Software-App<\/title>\n<meta name=\"description\" content=\"OneDesk bietet Live-Chat-Support. 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