{"id":125686,"date":"2021-08-25T13:41:11","date_gmt":"2021-08-25T13:41:11","guid":{"rendered":"https:\/\/onedesk.com\/videos\/onedesk-getting-started-webformulare\/"},"modified":"2021-12-20T19:01:38","modified_gmt":"2021-12-20T19:01:38","slug":"onedesk-erste-schritte-webformulare","status":"publish","type":"aiovg_videos","link":"https:\/\/onedesk.com\/de\/videos\/onedesk-erste-schritte-webformulare\/","title":{"rendered":"OneDesk &#8211; Erste Schritte: Webformulare"},"content":{"rendered":"<h2>Abschrift:<\/h2>\n<p>Webformulare sind Formulare zur \u00dcbermittlung von Kundenanfragen, die es Ihren Kunden erm\u00f6glichen, jeden Ticket- oder Aufgabentyp zu \u00fcbermitteln, den Sie ihnen erlauben. Diese Webformulare k\u00f6nnen auf einzelnen Webseiten, in der Webforms-App oder in Ihrem Kundenportal eingebettet werden. <\/p>\n<p>Um ein neues Webformular zu erstellen, klicken Sie auf das Symbol Weitere Anwendungen, navigieren Sie zu Ihren Verwaltungseinstellungen und w\u00e4hlen Sie dann Webformulare aus. Oben k\u00f6nnen Sie entscheiden, ob Kunden eingeloggt sein m\u00fcssen, um Ihnen neue Artikel zu \u00fcbermitteln, oder anonymen Besuchern erlauben, Dateianh\u00e4nge mit ihren Anfragen zu versenden. <\/p>\n<p>In der Dropdown-Liste finden Sie alle Ihre aktivierten Ticket- und Aufgabentypen, f\u00fcr die Sie ein Webformular erstellen k\u00f6nnen. W\u00e4hlen Sie einen Ticket- oder Aufgabentyp aus und klicken Sie dann auf Webformular erstellen.<\/p>\n<p>Im Abschnitt Webformular-Konfiguration k\u00f6nnen Sie entscheiden, ob das Webformular \u00fcber ein Kundenportal zug\u00e4nglich sein soll, und Sie k\u00f6nnen den Titel und Untertitel des Webformulars \u00e4ndern. Unten k\u00f6nnen Sie dem Formular weitere Eigenschaften hinzuf\u00fcgen, benutzerdefinierte Felder erstellen, bestimmte Felder als erforderlich festlegen und mehr. <\/p>\n<p>Oben im Konfigurationsbereich finden Sie eine Vorschauschaltfl\u00e4che. Wenn Sie darauf klicken, k\u00f6nnen Sie sehen, wie das Webformular f\u00fcr Ihre Kunden aussehen w\u00fcrde.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Abschrift: Webformulare sind Formulare zur \u00dcbermittlung von Kundenanfragen, die es Ihren Kunden erm\u00f6glichen, jeden Ticket- oder Aufgabentyp zu \u00fcbermitteln, den Sie ihnen erlauben. Diese Webformulare k\u00f6nnen auf einzelnen Webseiten, in der Webforms-App oder in Ihrem Kundenportal eingebettet werden. Um ein neues Webformular zu erstellen, klicken Sie auf das Symbol Weitere Anwendungen, navigieren Sie zu Ihren [&hellip;]<\/p>\n","protected":false},"author":27,"comment_status":"closed","ping_status":"closed","template":"","meta":{"tpgb_global_settings":"","inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center 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