{"id":125821,"date":"2021-08-25T16:58:19","date_gmt":"2021-08-25T16:58:19","guid":{"rendered":"https:\/\/onedesk.com\/videos\/onedesk-erste-schritte-sharing-mit-kunden-kundenorganisationen\/"},"modified":"2021-12-20T19:02:23","modified_gmt":"2021-12-20T19:02:23","slug":"onedesk-erste-schritte-sharing-mit-kunden-kundenorganisationen","status":"publish","type":"aiovg_videos","link":"https:\/\/onedesk.com\/de\/videos\/onedesk-erste-schritte-sharing-mit-kunden-kundenorganisationen\/","title":{"rendered":"OneDesk &#8211; Erste Schritte: Teilen mit Kunden und Kundenorganisationen"},"content":{"rendered":"<h2>Abschrift:<\/h2>\n<p>Sie k\u00f6nnen Tickets, Aufgaben und andere Elemente auf 3 Arten mit Ihren Kunden teilen: entweder indem Sie ein ganzes Projekt teilen, indem Sie nur die Elemente teilen, denen sie folgen, oder eine Kombination aus beidem.<\/p>\n<p>Sie teilen ein Projekt mit einem Kunden oder einer Kundenorganisation, indem Sie sie als Follower hinzuf\u00fcgen. Auf diese Weise k\u00f6nnen Ihre Kunden ihre angeforderten Tickets oder Aufgaben in der Kundenanwendung anzeigen und bearbeiten. Dies h\u00e4ngt auch von den Einstellungen ab, die Sie in Ihrer Kunden-App konfiguriert haben.<\/p>\n<p>Um die Einstellungen Ihrer Kunden-Apps zu konfigurieren, klicken Sie zuerst auf Weitere Anwendungen, w\u00e4hlen Sie das Verwaltungssymbol und klicken Sie dann auf das Portal, das Sie konfigurieren m\u00f6chten. Hier k\u00f6nnen Sie festlegen, was Ihre Kunden aus den Projekten sehen k\u00f6nnen, die Sie mit ihnen geteilt haben. <\/p>\n<p>Sie k\u00f6nnen ausw\u00e4hlen, ob sie nur ihre angeforderten Elemente, Elemente, die von Mitarbeitern in ihrer Organisation angefordert wurden, usw. sehen k\u00f6nnen. Sie k\u00f6nnen auch bestimmen, welche Funktionen und Eigenschaften auf den Tickets oder Aufgaben angezeigt werden, die Ihre Kunden anzeigen k\u00f6nnen. Aktivieren und deaktivieren Sie einfach das H\u00e4kchen, um die Sichtbarkeit dieser Funktionen und Eigenschaften zu bestimmen.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Abschrift: Sie k\u00f6nnen Tickets, Aufgaben und andere Elemente auf 3 Arten mit Ihren Kunden teilen: entweder indem Sie ein ganzes Projekt teilen, indem Sie nur die Elemente teilen, denen sie folgen, oder eine Kombination aus beidem. Sie teilen ein Projekt mit einem Kunden oder einer Kundenorganisation, indem Sie sie als Follower hinzuf\u00fcgen. Auf diese Weise [&hellip;]<\/p>\n","protected":false},"author":27,"comment_status":"closed","ping_status":"closed","template":"","meta":{"tpgb_global_settings":"","inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center 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