{"id":125827,"date":"2021-08-25T16:59:00","date_gmt":"2021-08-25T16:59:00","guid":{"rendered":"https:\/\/onedesk.com\/videos\/onedesk-getting-started-e-mail-vorlagen\/"},"modified":"2021-12-20T19:05:07","modified_gmt":"2021-12-20T19:05:07","slug":"onedesk-erste-schritte-e-mail-vorlagen","status":"publish","type":"aiovg_videos","link":"https:\/\/onedesk.com\/de\/videos\/onedesk-erste-schritte-e-mail-vorlagen\/","title":{"rendered":"OneDesk &#8211; Erste Schritte: E-Mail-Vorlagen"},"content":{"rendered":"<h2>Abschrift:<\/h2>\n<p>Mit OneDesk haben Sie die volle Kontrolle \u00fcber die in Ihrem Namen versendeten E-Mails. Ob E-Mails an Ihre Benutzer oder an Ihre Kunden, Sie entscheiden, welche E-Mails an wen und wann gesendet werden. <\/p>\n<p>Um den Inhalt von E-Mails zu steuern, die von Ihrem OneDesk gesendet werden, greifen Sie auf Ihre E-Mail-Einstellungen zu, indem Sie auf das Symbol Weitere Anwendungen und dann auf Verwaltung klicken. W\u00e4hlen Sie links \u201eE-Mails\u201c aus und w\u00e4hlen Sie das Messaging Center. <\/p>\n<p>Hier k\u00f6nnen Sie von Ihrem OneDesk gesendete automatisierte E-Mails und Nachrichten anzeigen, \u00e4ndern und l\u00f6schen. Sie k\u00f6nnen beispielsweise die E-Mail-Nachricht \u00e4ndern, die an Ihre Benutzer gesendet wird, wenn sie zum ersten Mal zu Ihrem OneDesk hinzugef\u00fcgt werden. Diese Nachrichtenvorlage enth\u00e4lt dynamische Felder, die beim Senden der E-Mail automatisch ausgef\u00fcllt werden, sodass Sie Zeit sparen. Sie k\u00f6nnen die Betreffzeile und den Text der E-Mail bearbeiten und dynamische Eigenschaften hinzuf\u00fcgen. Wenn Sie Ihre Meinung \u00e4ndern und die Nachricht zur\u00fccksetzen m\u00f6chten, klicken Sie auf &#8220;Auf Standard zur\u00fccksetzen&#8221;. <\/p>\n<p>Sie k\u00f6nnen auch E-Mail-Benachrichtigungseinstellungen auf Benutzerebene konfigurieren. Klicken Sie dazu auf das Symbol Weitere Anwendungen und w\u00e4hlen Sie dann Benutzer. Im Detailbereich des Benutzers k\u00f6nnen Sie entscheiden, welche E-Mails an den einzelnen Benutzer gesendet werden. Sie k\u00f6nnen entscheiden, ob Sie E-Mails zu bestimmten Konversationen, E-Mails zu Aufgaben\u00e4nderungen usw. erhalten m\u00f6chten.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Abschrift: Mit OneDesk haben Sie die volle Kontrolle \u00fcber die in Ihrem Namen versendeten E-Mails. Ob E-Mails an Ihre Benutzer oder an Ihre Kunden, Sie entscheiden, welche E-Mails an wen und wann gesendet werden. Um den Inhalt von E-Mails zu steuern, die von Ihrem OneDesk gesendet werden, greifen Sie auf Ihre E-Mail-Einstellungen zu, indem Sie [&hellip;]<\/p>\n","protected":false},"author":27,"comment_status":"closed","ping_status":"closed","template":"","meta":{"tpgb_global_settings":"","_crdt_document":"","inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}}},"aiovg_categories":[9900],"aiovg_tags":[],"class_list":["post-125827","aiovg_videos","type-aiovg_videos","status-publish","hentry","aiovg_categories-05-e-mail-verwaltung"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.4 (Yoast SEO v27.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>E-Mail-Vorlagen | Erste Schritte | OneDesk Helpdesk- und PM-Software<\/title>\n<meta name=\"description\" content=\"Mit OneDesk haben Sie die volle Kontrolle \u00fcber die in Ihrem Namen versendeten E-Mails. 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