{"id":155935,"date":"2021-12-20T19:03:39","date_gmt":"2021-12-20T19:03:39","guid":{"rendered":"https:\/\/onedesk.com\/videos\/onedesk-erste-started-unternehmenseinstellungen\/"},"modified":"2021-12-20T19:03:39","modified_gmt":"2021-12-20T19:03:39","slug":"onedesk-erste-started-unternehmenseinstellungen","status":"publish","type":"aiovg_videos","link":"https:\/\/onedesk.com\/de\/videos\/onedesk-erste-started-unternehmenseinstellungen\/","title":{"rendered":"OneDesk &#8211; Erste Schritte: Unternehmenseinstellungen"},"content":{"rendered":"<h2>Abschrift:<\/h2>\n<p>Sie k\u00f6nnen Ihre Unternehmenspr\u00e4ferenzen bearbeiten, um Ihren OneDesk pers\u00f6nlicher zu gestalten und ihn so zu konfigurieren, wie Sie es tun. Um diese Einstellungen anzuzeigen und zu \u00e4ndern, klicken Sie auf das Symbol Weitere Anwendungen und w\u00e4hlen Sie dann Verwaltung. Klicken Sie hier oben auf Unternehmenseinstellungen. <\/p>\n<p>Hier k\u00f6nnen Sie Ihren Firmennamen und Ihr Logo \u00e4ndern. Dieses Logo erscheint in Ihren Kundenanwendungen.<\/p>\n<p>Sie k\u00f6nnen einen Arbeitsplan f\u00fcr die Woche und Arbeitsstunden pro Tag sowie Lokalisierungs- und Spracheinstellungen festlegen.<\/p>\n<p>Unter Standardeinstellungen k\u00f6nnen Sie entscheiden, welcher Konversationstyp ge\u00f6ffnet wird, wenn Sie eine neue Konversation zu Elementen und Projekten beginnen. Wenn Sie oder Ihre Benutzer beispielsweise eine Unterhaltung in einem Ticket starten, k\u00f6nnen Sie festlegen, ob es standardm\u00e4\u00dfig kundenorientiert oder intern ist. <\/p>\n<p>Sie k\u00f6nnen einen Standardwert f\u00fcr den geplanten Aufwand einer Aufgabe in Tagen oder Stunden festlegen, die Bot-Optionen anpassen und andere Einstellungen in OneDesk festlegen.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Abschrift: Sie k\u00f6nnen Ihre Unternehmenspr\u00e4ferenzen bearbeiten, um Ihren OneDesk pers\u00f6nlicher zu gestalten und ihn so zu konfigurieren, wie Sie es tun. Um diese Einstellungen anzuzeigen und zu \u00e4ndern, klicken Sie auf das Symbol Weitere Anwendungen und w\u00e4hlen Sie dann Verwaltung. Klicken Sie hier oben auf Unternehmenseinstellungen. Hier k\u00f6nnen Sie Ihren Firmennamen und Ihr Logo \u00e4ndern. [&hellip;]<\/p>\n","protected":false},"author":27,"comment_status":"closed","ping_status":"closed","template":"","meta":{"tpgb_global_settings":"","_crdt_document":"","inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}}},"aiovg_categories":[9747],"aiovg_tags":[],"class_list":["post-155935","aiovg_videos","type-aiovg_videos","status-publish","hentry","aiovg_categories-fundamentals"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.4 (Yoast SEO v27.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Firmenpr\u00e4ferenzen | Erste Schritte | OneDesk Helpdesk- und PM-App<\/title>\n<meta name=\"description\" content=\"Mit OneDesk k\u00f6nnen Sie Ihre Unternehmenseinstellungen anpassen, um die OneDesk-Anwendung besser an Ihre Anforderungen anzupassen. 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