{"id":155944,"date":"2021-12-20T19:03:48","date_gmt":"2021-12-20T19:03:48","guid":{"rendered":"https:\/\/onedesk.com\/videos\/onedesk-erste-starts-kommunikationskanaele\/"},"modified":"2021-12-20T19:03:48","modified_gmt":"2021-12-20T19:03:48","slug":"onedesk-erste-starts-kommunikationskanaele","status":"publish","type":"aiovg_videos","link":"https:\/\/onedesk.com\/de\/videos\/onedesk-erste-starts-kommunikationskanaele\/","title":{"rendered":"OneDesk &#8211; Erste Schritte: Kommunikationskan\u00e4le"},"content":{"rendered":"<h2>Abschrift:<\/h2>\n<p>OneDesk verwendet ein Omnichannel-Kommunikationssystem, das Ihre Gespr\u00e4che mit Teammitgliedern und Kunden nahtlos zentralisiert. <\/p>\n<p>Verwenden Sie verschiedene M\u00f6glichkeiten, um mit Kunden per E-Mail, Live-Chat, Wissensdatenbank, Website-Widget, Kundenportal und mehr zu kommunizieren. Egal, von wo aus Ihr Kunde kommuniziert, Sie erhalten alle seine Nachrichten, einschlie\u00dflich Bilder, Links und Anh\u00e4nge, direkt in Ihren OneDesk-Konversationen. <\/p>\n<p>Bleiben Sie \u00fcber hilfreiche Freigabefunktionen, eine mobile App und eine Messenger-Anwendung mit Teammitgliedern in Verbindung.<\/p>\n<p>Erfahren Sie mehr \u00fcber die n\u00fctzlichen Kommunikationskan\u00e4le von OneDesk im Handbuch Erste Schritte.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Abschrift: OneDesk verwendet ein Omnichannel-Kommunikationssystem, das Ihre Gespr\u00e4che mit Teammitgliedern und Kunden nahtlos zentralisiert. Verwenden Sie verschiedene M\u00f6glichkeiten, um mit Kunden per E-Mail, Live-Chat, Wissensdatenbank, Website-Widget, Kundenportal und mehr zu kommunizieren. Egal, von wo aus Ihr Kunde kommuniziert, Sie erhalten alle seine Nachrichten, einschlie\u00dflich Bilder, Links und Anh\u00e4nge, direkt in Ihren OneDesk-Konversationen. Bleiben Sie \u00fcber [&hellip;]<\/p>\n","protected":false},"author":27,"comment_status":"closed","ping_status":"closed","template":"","meta":{"tpgb_global_settings":"","_crdt_document":"","inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center 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