{"id":152749,"date":"2021-12-16T20:53:13","date_gmt":"2021-12-16T20:53:13","guid":{"rendered":"https:\/\/onedesk.com\/eigenschaften-index\/messenger-anwendung\/"},"modified":"2023-08-08T19:23:34","modified_gmt":"2023-08-08T19:23:34","slug":"messenger-anwendung","status":"publish","type":"page","link":"https:\/\/onedesk.com\/de\/features-index\/messenger-anwendung\/","title":{"rendered":"OneDesk Messenger-Anwendung"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"152749\" class=\"elementor elementor-152749 elementor-82257\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-34622a67 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"34622a67\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-229dbfd8\" data-id=\"229dbfd8\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-79dd3cb1 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"79dd3cb1\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-733a5dd9\" data-id=\"733a5dd9\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1593febe elementor-widget elementor-widget-heading\" data-id=\"1593febe\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">OneDesk Messenger-Anwendung<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-25e74234 elementor-widget elementor-widget-text-editor\" data-id=\"25e74234\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Kommunizieren Sie, arbeiten Sie zusammen und bleiben Sie in Echtzeit auf dem Laufenden.&nbsp;<\/p>\n<p>Veranstalten Sie Kunden- und Teamgespr\u00e4che, wo und wann Sie sie brauchen, mit dem OneDesk Messenger f\u00fcr Helpdesk und Projektmanagement.&nbsp;<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3d964e2 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3d964e2\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-9dccdba\" data-id=\"9dccdba\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-17d88e7 elementor-align-center elementor-widget elementor-widget-global elementor-global-239885 elementor-global-131872 elementor-widget-button\" data-id=\"17d88e7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-lg elementor-animation-grow\" href=\"https:\/\/onedesk.com\/de\/melde-dich-kostenlos-an\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Melde dich kostenlos an!<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-150770dd elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"150770dd\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5e9ec615\" data-id=\"5e9ec615\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-643973e9 elementor-widget elementor-widget-text-editor\" data-id=\"643973e9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Mit dem internen Messenger-System von OneDesk k\u00f6nnen Sie die Kommunikation in Ihren Arbeitsablauf integrieren. Wo auch immer Sie sich in der OneDesk-Anwendung befinden, unser Nachrichtensystem erleichtert Ihnen die Kontaktaufnahme mit Teammitgliedern, Managern und Kunden. Hosten Sie Ihre Gespr\u00e4che direkt in der Messenger-App. Bleiben Sie im Kontext, indem Sie neben Ihren Aufgaben, Tickets und anderen Arbeitselementen kommunizieren. Durch den einfachen Zugang zu Ihrem Team und Ihren Kunden k\u00f6nnen Sie Missverst\u00e4ndnisse minimieren und einen besseren Service bieten.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3dbd2a5 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3dbd2a5\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-eb18b81\" data-id=\"eb18b81\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ca131d0 elementor-widget elementor-widget-heading\" data-id=\"ca131d0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Verbunden mit E-Mail oder Live-Chat<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-178b2b9 elementor-widget elementor-widget-text-editor\" data-id=\"178b2b9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Kunden k\u00f6nnen \u00fcber ihren eigenen E-Mail-Posteingang, das Kundenportal oder den kundenorientierten <a href=\"https:\/\/onedesk.com\/de\/kunden-apps\/live-chat-software\/\">Live-Chat<\/a> kommunizieren. Unabh\u00e4ngig davon, wie ein Kunde Kontakt aufnimmt, wird die Kommunikation in OneDesk zentralisiert. Helpdesk-Agenten erhalten Benachrichtigungen und k\u00f6nnen im OneDesk Messenger antworten, entweder \u00fcber die Browser-App oder die <a href=\"https:\/\/onedesk.com\/de\/eigenschaften-index\/app\/\">mobile App<\/a> .  <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-9530328\" data-id=\"9530328\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2c113cb elementor-widget elementor-widget-image\" data-id=\"2c113cb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"500\" height=\"635\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/06\/FeatureMessenger.webp\" class=\"attachment-large size-large wp-image-233843\" alt=\"Helpdesk-Kunden-Widget\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/06\/FeatureMessenger.webp 500w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/06\/FeatureMessenger-236x300.webp 236w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-8631a8d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"8631a8d\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-361e824d\" data-id=\"361e824d\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-56ccaba elementor-widget elementor-widget-image\" data-id=\"56ccaba\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"239\" height=\"392\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/03\/01.5.png\" class=\"attachment-large size-large wp-image-82299\" alt=\"Bote\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/03\/01.5.png 239w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/03\/01.5-183x300.png 183w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/03\/01.5-49x80.png 49w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/03\/01.5-24x40.png 24w\" sizes=\"(max-width: 239px) 100vw, 239px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-593a3ef\" data-id=\"593a3ef\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ba00c0e elementor-widget elementor-widget-heading\" data-id=\"ba00c0e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Finden Sie ganz einfach die Gespr\u00e4che, die Sie brauchen<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7f004109 elementor-widget elementor-widget-text-editor\" data-id=\"7f004109\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Mit der OneDesk-Messenger-App k\u00f6nnen Sie ganz einfach die Konversationen finden, die Sie ben\u00f6tigen. Im Messenger werden Konversationen gruppiert, um ein einfaches Durchsuchen zu erm\u00f6glichen und Ihnen das Auffinden der ben\u00f6tigten Nachrichten oder Informationen zu erleichtern. Es gibt auch einen Bereich f\u00fcr geschlossene oder archivierte Gespr\u00e4che.&nbsp; Ihre Konversationen sind in verschiedene Registerkarten unterteilt:<\/p>\n<p><strong>Von Kunden<\/strong><\/p>\n<ul>\n<li>Offene Gespr\u00e4che<\/li>\n<li>Unbeantwortete Elemente<\/li>\n<li>Geschlossene Gespr\u00e4che<\/li>\n<\/ul>\n<p><strong>Meine Gespr\u00e4che<\/strong><\/p>\n<ul>\n<li>Kundenantworten<\/li>\n<li>Interner Posteingang<\/li>\n<li>Intern gesendet<\/li>\n<li>Alles geschlossen<\/li>\n<\/ul>\n<p>Der Messenger von OneDesk verf\u00fcgt au\u00dferdem \u00fcber eine integrierte Suchfunktion. Mit dieser Funktion k\u00f6nnen Sie Ihre aktuellen und vergangenen Gespr\u00e4che durchsuchen, um die ben\u00f6tigten Informationen zu finden.&nbsp;<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2705002f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2705002f\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-378ede77\" data-id=\"378ede77\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-52be4c61 elementor-widget elementor-widget-heading\" data-id=\"52be4c61\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Bleiben Sie mit Ihrem Team und Ihren Kunden in Verbindung<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1c642ece elementor-widget elementor-widget-text-editor\" data-id=\"1c642ece\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Halten Sie Ihr Team und Ihre Kunden auf dem gleichen Stand, indem Sie Gespr\u00e4che mit Teams, Einzelpersonen oder Kunden f\u00fchren. Sie k\u00f6nnen interne und externe Gespr\u00e4che f\u00fchren und schnell weitere hinzuf\u00fcgen. Wenn Sie ein Teammitglied hinzuf\u00fcgen, wird es mit einem Ping-Ton in seinem OneDesk <a href=\"https:\/\/onedesk.com\/de\/eigenschaften-index\/benachrichtigungen\/\">benachrichtigt<\/a> und wei\u00df so, dass es Teil eines aktiven Chats ist.  <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-7e3878c0\" data-id=\"7e3878c0\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-082fd16 elementor-widget elementor-widget-image\" data-id=\"082fd16\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"854\" height=\"552\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/04\/addTeam.webp\" class=\"attachment-large size-large wp-image-169536\" alt=\"Echtzeit-Messaging\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/04\/addTeam.webp 854w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/04\/addTeam-300x194.webp 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/04\/addTeam-768x496.webp 768w\" sizes=\"(max-width: 854px) 100vw, 854px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6d568ad9 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6d568ad9\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-6f71d1d5\" data-id=\"6f71d1d5\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-155a198 elementor-widget elementor-widget-image\" data-id=\"155a198\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"372\" height=\"336\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/03\/03-1.png\" class=\"attachment-large size-large wp-image-82311\" alt=\"Tickets erstellen und Elemente verkn\u00fcpfen\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/03\/03-1.png 372w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/03\/03-1-300x271.png 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/03\/03-1-332x300.png 332w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/03\/03-1-255x230.png 255w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/03\/03-1-89x80.png 89w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/03\/03-1-44x40.png 44w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/03\/03-1-360x325.png 360w\" sizes=\"(max-width: 372px) 100vw, 372px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-2db64af0\" data-id=\"2db64af0\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3309533b elementor-widget elementor-widget-heading\" data-id=\"3309533b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Verbinden Sie Ihre Gespr\u00e4che mit Ihrer Arbeit<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-553511f3 elementor-widget elementor-widget-text-editor\" data-id=\"553511f3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Stellen Sie sicher, dass Ihre Gespr\u00e4che mit der Arbeit verkn\u00fcpft sind, auf die sie sich beziehen, indem Sie einen Chat direkt mit einem Element verkn\u00fcpfen. Von der OneDesk Messenger-Anwendung aus k\u00f6nnen Sie die Kommunikation mit einem vorhandenen Arbeitselement verkn\u00fcpfen oder einfach ein neues Arbeitselement aus der Konversation erstellen.  <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-ad47b6d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"ad47b6d\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1fce065\" data-id=\"1fce065\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7fff8b6 elementor-widget elementor-widget-heading\" data-id=\"7fff8b6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Gespr\u00e4che an relevanten Orten f\u00fchren<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b70d58c elementor-widget elementor-widget-text-editor\" data-id=\"b70d58c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Ihre Gespr\u00e4che sollten dort sein, wo Sie sie brauchen, damit Sie einfachen Zugriff auf die relevantesten Nachrichten haben. Aus diesem Grund k\u00f6nnen Ihre Konversationen in OneDesk direkt an die Arbeitsaufgabe angeh\u00e4ngt werden, die f\u00fcr sie am relevantesten ist.  <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dfbf92c elementor-widget elementor-widget-image\" data-id=\"dfbf92c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"323\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/04\/TicketandMessage-1024x323.webp\" class=\"attachment-large size-large wp-image-169501\" alt=\"in context team collaboration\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/04\/TicketandMessage-1024x323.webp 1024w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/04\/TicketandMessage-300x95.webp 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/04\/TicketandMessage-768x243.webp 768w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/04\/TicketandMessage-1536x485.webp 1536w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/04\/TicketandMessage.webp 1827w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8b5bf09 elementor-widget elementor-widget-text-editor\" data-id=\"8b5bf09\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Ihr Team kann \u00fcber die Messenger-App oder \u00fcber das <a href=\"https:\/\/onedesk.com\/nl\/videos\/aan-de-slag-tickets-overzicht\/\">Ticket- oder Aufgabendetailfenster<\/a> kommunizieren, sodass Gespr\u00e4che mit den Details der Arbeit verkn\u00fcpft sind. Sie k\u00f6nnen neben Ihren Artikeln nicht nur kundenorientierte Kommunikation f\u00fchren, sondern auch interne Gespr\u00e4che mit Ihren Teammitgliedern f\u00fchren, alles an einem zentralen Ort.  <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b05ec63 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"b05ec63\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-cc871da\" data-id=\"cc871da\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5439eab elementor-widget elementor-widget-heading\" data-id=\"5439eab\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Besprechen und teilen Sie einfach die Informationen, die Sie ben\u00f6tigen<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-02a2215 elementor-widget elementor-widget-text-editor\" data-id=\"02a2215\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Leiten Sie Ihre Kunden mithilfe der integrierten Shortcodes in OneDesk zu den Informationen, die f\u00fcr ihre Anfrage am relevantesten sind. Mit Shortcodes wie # k\u00f6nnen Sie direkt auf relevante Elemente in OneDesk verweisen und diese verlinken, nach denen Ihr Kunde m\u00f6glicherweise fragt. Dadurch k\u00f6nnen Sie schnell und effektiv auf die Anfrage eines Kunden reagieren, ohne die Datenbank nach dem Artikel durchsuchen zu m\u00fcssen, auf den sich der Kunde bezieht.  <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-d2826ad\" data-id=\"d2826ad\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-65c70f1 elementor-widget elementor-widget-image\" data-id=\"65c70f1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"461\" height=\"476\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/03\/05-2.png\" class=\"attachment-large size-large wp-image-82323\" alt=\"Kurzwahlen\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/03\/05-2.png 461w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/03\/05-2-291x300.png 291w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/03\/05-2-255x263.png 255w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/03\/05-2-77x80.png 77w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/03\/05-2-39x40.png 39w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/03\/05-2-360x372.png 360w\" sizes=\"(max-width: 461px) 100vw, 461px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6ece7aa elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6ece7aa\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-490a748\" data-id=\"490a748\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a9453d6 elementor-widget elementor-widget-heading\" data-id=\"a9453d6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Verlieren Sie nie die Verbindung zu einem Kunden oder Teammitglied<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-503df8a elementor-widget elementor-widget-text-editor\" data-id=\"503df8a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Stellen Sie sicher, dass Sie Ihre Kunden und Teammitglieder immer erreichen k\u00f6nnen und dass Ihre Gespr\u00e4che nie unterbrochen werden. Mit OneDesk k\u00f6nnen Sie die Kommunikation pflegen und aufzeichnen. Wenn w\u00e4hrend eines Gespr\u00e4chs eine Nachricht gesendet wird und der Kunde oder das Teammitglied sie nicht innerhalb einer Minute sieht, wird sie ihm als E-Mail zugesandt, um sicherzustellen, dass er Ihre Korrespondenz immer erh\u00e4lt. Mit OneDesk k\u00f6nnen Sie auch direkt aus der Messenger-Anwendung einen Kundendatensatz erstellen, sodass Sie sich auf die Konvertierung potenzieller Kunden konzentrieren k\u00f6nnen.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8e92a5c elementor-widget elementor-widget-image\" data-id=\"8e92a5c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"998\" height=\"345\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/03\/06-2.png\" class=\"attachment-large size-large wp-image-82329\" alt=\"Link Kunde\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/03\/06-2.png 998w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/03\/06-2-300x104.png 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/03\/06-2-768x265.png 768w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/03\/06-2-868x300.png 868w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/03\/06-2-255x88.png 255w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/03\/06-2-231x80.png 231w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/03\/06-2-116x40.png 116w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/03\/06-2-480x166.png 480w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/03\/06-2-500x173.png 500w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/03\/06-2-750x259.png 750w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/03\/06-2-360x124.png 360w\" sizes=\"(max-width: 998px) 100vw, 998px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-94bc989 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"94bc989\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-c16cd30\" data-id=\"c16cd30\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6f19f8b elementor-widget elementor-widget-image\" data-id=\"6f19f8b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"652\" height=\"202\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/03\/02-3.png\" class=\"attachment-large size-large wp-image-82261\" alt=\"E-Mail-Tracking\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/03\/02-3.png 652w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/03\/02-3-300x93.png 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/03\/02-3-255x79.png 255w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/03\/02-3-258x80.png 258w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/03\/02-3-129x40.png 129w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/03\/02-3-480x149.png 480w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/03\/02-3-500x155.png 500w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/03\/02-3-360x112.png 360w\" sizes=\"(max-width: 652px) 100vw, 652px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-67edd47\" data-id=\"67edd47\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3915cfa elementor-widget elementor-widget-heading\" data-id=\"3915cfa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Behalten Sie den \u00dcberblick \u00fcber Ihre Kommunikation<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a7b05ab elementor-widget elementor-widget-text-editor\" data-id=\"a7b05ab\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Mit der Messenger-Anwendung von OneDesk erfahren Sie, wer Ihre Nachrichten gesehen hat, ob es sich um einen Benutzer oder Kunden handelt, und wem eine E-Mail gesendet wurde. Einfache Symbole kennzeichnen diese Informationen, sodass Sie leicht verstehen k\u00f6nnen, was mit Ihrer Nachricht passiert ist. Die Symbole k\u00f6nnen Ihnen Folgendes sagen:<\/p>\n<ul>\n<li>Welche Benutzer haben Ihre Nachrichten gesehen?<\/li>\n<li>Welche Kunden haben Ihre Nachrichten gesehen?<\/li>\n<li>Welchen Kunden oder Benutzern wurde eine E-Mail gesendet, weil sie die Nachricht nicht innerhalb einer Minute gesehen haben?<\/li>\n<li>Wenn keine E-Mails gesendet wurden, weil jeder die Nachricht gesehen hat<\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-717a255 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"717a255\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-426e791\" data-id=\"426e791\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-786270e elementor-widget elementor-widget-heading\" data-id=\"786270e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Lernmittel<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b7fd97f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"b7fd97f\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-69a9f9d\" data-id=\"69a9f9d\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8c3c276 elementor-widget elementor-widget-heading\" data-id=\"8c3c276\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/kb.onedesk.com\/app-od\/o-onedesk\/knowledge-base-1\/article-46b44d62-c0e2-4b4b-a912-a329ad82d3c5\">Live-Chat-Unterst\u00fctzung<\/a><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a2fd642 elementor-widget elementor-widget-text-editor\" data-id=\"a2fd642\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>OneDesk beinhaltet Live-Chat, um Ihre Kunden in Echtzeit zu unterst\u00fctzen. Live-Chat-Nachrichten kommen direkt in Ihre interne Messenger-App.<\/p>\n<p><strong><a href=\"https:\/\/kb.onedesk.com\/app-od\/o-onedesk\/knowledge-base-1\/article-46b44d62-c0e2-4b4b-a912-a329ad82d3c5\">Weiterlesen&gt;&gt;<\/a><\/strong><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-9bc8c61\" data-id=\"9bc8c61\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9a641f8 elementor-widget elementor-widget-heading\" data-id=\"9a641f8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/kb.onedesk.com\/app-od\/o-onedesk\/knowledge-base-1\/article-2bb9382c-84af-4357-904e-171c87374b71\">Kommunikation mit Benutzern und Teams<\/a><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3af08f6 elementor-widget elementor-widget-text-editor\" data-id=\"3af08f6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Arbeiten Sie in Echtzeit mit Ihrem Team zusammen und stellen Sie sicher, dass Sie alle auf dem gleichen Stand arbeiten.  <\/p>\n<p><strong><a href=\"https:\/\/kb.onedesk.com\/app-od\/o-onedesk\/knowledge-base-1\/article-2bb9382c-84af-4357-904e-171c87374b71\">Weiterlesen&gt;&gt;<\/a><\/strong><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-dae9afd\" data-id=\"dae9afd\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a31e367 elementor-widget elementor-widget-heading\" data-id=\"a31e367\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/app.onedesk.com\/app-od\/o-onedesk\/knowledge-base-1\/article-ae3e3b56-14f6-440e-853c-2046cd9c75e6?customerAccess\">Kommunikation mit Kunden<\/a><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b8ed782 elementor-widget elementor-widget-text-editor\" data-id=\"b8ed782\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Der Kunde kann per E-Mail oder \u00fcber kundenorientierte Anwendungen Kontakt aufnehmen. Unabh\u00e4ngig davon, wof\u00fcr sie sich entscheiden, wird die Kommunikation in OneDesk zentralisiert.<\/p>\n<p><strong><a href=\"https:\/\/app.onedesk.com\/app-od\/o-onedesk\/knowledge-base-1\/article-ae3e3b56-14f6-440e-853c-2046cd9c75e6?customerAccess\">Weiterlesen&gt;&gt;<\/a><\/strong><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-41f86b9d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"41f86b9d\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-28d3e338\" data-id=\"28d3e338\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4c50b42 elementor-align-center elementor-widget elementor-widget-global elementor-global-239885 elementor-global-131872 elementor-widget-button\" data-id=\"4c50b42\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-lg elementor-animation-grow\" href=\"https:\/\/onedesk.com\/de\/melde-dich-kostenlos-an\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Melde dich kostenlos an!<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>OneDesk Messenger-Anwendung Kommunizieren Sie, arbeiten Sie zusammen und bleiben Sie in Echtzeit auf dem Laufenden.&nbsp; Veranstalten Sie Kunden- und Teamgespr\u00e4che, wo und wann Sie sie brauchen, mit dem OneDesk Messenger f\u00fcr Helpdesk und Projektmanagement.&nbsp; Sign up free! Mit dem internen Messenger-System von OneDesk k\u00f6nnen Sie die Kommunikation in Ihren Arbeitsablauf integrieren. Wo auch immer Sie [&hellip;]<\/p>\n","protected":false},"author":27,"featured_media":0,"parent":151676,"menu_order":41,"comment_status":"closed","ping_status":"closed","template":"","meta":{"tpgb_global_settings":"","_crdt_document":"","inline_featured_image":false,"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-152749","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.5 (Yoast SEO v27.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>OneDesk Messenger | OneDesk HelpDesk- und Projektmanagement-App<\/title>\n<meta name=\"description\" content=\"OneDesk ist eine Helpdesk- und Projektmanagementsoftware. Mit dem OneDesk Messenger k\u00f6nnen Sie m\u00fchelos mit Teams und Kunden kommunizieren.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/onedesk.com\/de\/features-index\/messenger-anwendung\/\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"OneDesk Messenger | OneDesk HelpDesk- und Projektmanagement-App\" \/>\n<meta property=\"og:description\" content=\"OneDesk ist eine Helpdesk- und Projektmanagementsoftware. 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