{"id":152927,"date":"2021-12-16T21:05:53","date_gmt":"2021-12-16T21:05:53","guid":{"rendered":"https:\/\/onedesk.com\/eigenschaften-index\/kundenzufriedenheitsumfrage\/"},"modified":"2023-12-18T20:37:55","modified_gmt":"2023-12-18T20:37:55","slug":"kundenzufriedenheitsumfrage","status":"publish","type":"page","link":"https:\/\/onedesk.com\/de\/features-index\/kundenzufriedenheitsumfrage\/","title":{"rendered":"Kundenzufriedenheitsumfrage"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"152927\" class=\"elementor elementor-152927 elementor-88044\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-148d8265 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"148d8265\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-62e44e15\" data-id=\"62e44e15\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6318bbb0 elementor-widget elementor-widget-text-editor\" data-id=\"6318bbb0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div style=\"margin: 0px 0px 0px 0px; display: inline-block;\">\n<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2342b454 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2342b454\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-279485ec\" data-id=\"279485ec\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3721ae57 elementor-widget elementor-widget-heading\" data-id=\"3721ae57\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Umfrage zur Kundenzufriedenheit<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4d55b84d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4d55b84d\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7f5ef6d3\" data-id=\"7f5ef6d3\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-36fc804e elementor-widget elementor-widget-text-editor\" data-id=\"36fc804e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<\/p>\n<p>Bieten Sie erstklassigen Kundensupport \u00fcber OneDesk mit integrierten Kundenzufriedenheitsindikatoren.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-82fb574 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"82fb574\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-030f1ee\" data-id=\"030f1ee\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6a8074c elementor-align-center elementor-widget elementor-widget-global elementor-global-239885 elementor-global-131872 elementor-widget-button\" data-id=\"6a8074c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-lg elementor-animation-grow\" href=\"https:\/\/onedesk.com\/de\/melde-dich-kostenlos-an\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Melde dich kostenlos an!<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-704d04cb elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"704d04cb\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-2f899085\" data-id=\"2f899085\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-766cc8d6 elementor-widget elementor-widget-image\" data-id=\"766cc8d6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"700\" height=\"514\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/04\/satisfactionSurvey.png\" class=\"attachment-large size-large wp-image-92267\" alt=\"Zufriedenheitsumfrage\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/04\/satisfactionSurvey.png 700w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/04\/satisfactionSurvey-300x220.png 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/04\/satisfactionSurvey-409x300.png 409w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/04\/satisfactionSurvey-255x187.png 255w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/04\/satisfactionSurvey-109x80.png 109w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/04\/satisfactionSurvey-54x40.png 54w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/04\/satisfactionSurvey-480x352.png 480w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/04\/satisfactionSurvey-500x367.png 500w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/04\/satisfactionSurvey-360x264.png 360w\" sizes=\"(max-width: 700px) 100vw, 700px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1923aa elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1923aa\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-79792f87\" data-id=\"79792f87\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7685d923 elementor-widget elementor-widget-heading\" data-id=\"7685d923\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Erhalten Sie wertvolles Feedback<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-13a153f4 elementor-widget elementor-widget-text-editor\" data-id=\"13a153f4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Mithilfe von Umfragen zur Kundenzufriedenheit erhalten Sie Einblicke in die Meinung Ihrer Kunden zum Service, den sie von Ihrem Team erhalten. Mit diesem Feedback k\u00f6nnen Sie \u00c4nderungen und Verbesserungen an Ihrem Kundensupport und -erlebnis umsetzen.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-7cd0022e\" data-id=\"7cd0022e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9af1db4 elementor-widget elementor-widget-image\" data-id=\"9af1db4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"683\" height=\"629\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/10\/Customer-Survey.webp\" class=\"attachment-large size-large wp-image-242023\" alt=\"\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/10\/Customer-Survey.webp 683w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/10\/Customer-Survey-300x276.webp 300w\" sizes=\"(max-width: 683px) 100vw, 683px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4942b3af elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4942b3af\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-30c4d5c1\" data-id=\"30c4d5c1\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-598da335 elementor-widget elementor-widget-image\" data-id=\"598da335\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"571\" height=\"248\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/10\/Customer-Survey-Comments.webp\" class=\"attachment-large size-large wp-image-242036\" alt=\"\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/10\/Customer-Survey-Comments.webp 571w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/10\/Customer-Survey-Comments-300x130.webp 300w\" sizes=\"(max-width: 571px) 100vw, 571px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-1659cc21\" data-id=\"1659cc21\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0a6bf06 elementor-widget elementor-widget-heading\" data-id=\"0a6bf06\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Negative Kundenerlebnisse retten  <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3f67c831 elementor-widget elementor-widget-text-editor\" data-id=\"3f67c831\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Indem Sie Ihren Kunden die M\u00f6glichkeit geben, auf negative Unterst\u00fctzung hinzuweisen, haben Sie die M\u00f6glichkeit, ihre unbefriedigende Erfahrung zu verbessern. Nutzen Sie das Kundenfeedback aus diesen Umfragen, um sich auf die negativen Kundenerlebnisse zu konzentrieren und unzufriedene Kunden in gl\u00fcckliche zu verwandeln. Kunden haben 10 Tage Zeit, ihre Bewertung zu \u00e4ndern. So haben Sie gen\u00fcgend Zeit, die notwendigen Verbesserungen vorzunehmen.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6834758d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6834758d\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-7cb28ea2\" data-id=\"7cb28ea2\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f9a5c26 elementor-widget elementor-widget-heading\" data-id=\"f9a5c26\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Bewerten Sie die Agentenleistung<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-396d7d81 elementor-widget elementor-widget-text-editor\" data-id=\"396d7d81\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Stellen Sie sicher, dass jeder in Ihrem Team die bestm\u00f6gliche Unterst\u00fctzung bietet. Sie aggregieren die Daten der Kundenzufriedenheitswerte auf der Ebene einzelner Agenten, um deren <a href=\"https:\/\/onedesk.com\/features-index\/tracking-work\/\">Leistungsniveau<\/a> beurteilen zu k\u00f6nnen. Treffen Sie Entscheidungen dar\u00fcber, welche Agenten Verbesserungen ben\u00f6tigen, und planen Sie Berichte auf der Grundlage der Zufriedenheitswerte.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-58e61b8a\" data-id=\"58e61b8a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a7fdabe elementor-widget elementor-widget-image\" data-id=\"a7fdabe\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"830\" height=\"631\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/10\/Satisfaction-Score-Analytics.webp\" class=\"attachment-large size-large wp-image-241984\" alt=\"customer satisfaction analytics\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/10\/Satisfaction-Score-Analytics.webp 830w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/10\/Satisfaction-Score-Analytics-300x228.webp 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/10\/Satisfaction-Score-Analytics-768x584.webp 768w\" sizes=\"(max-width: 830px) 100vw, 830px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-6fcc1b1 e-flex e-con-boxed e-con e-parent\" data-id=\"6fcc1b1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-35ff1d7 elementor-widget elementor-widget-heading\" data-id=\"35ff1d7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Lernmittel<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-be21fc3 e-flex e-con-boxed e-con e-parent\" data-id=\"be21fc3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-b5a7afe e-con-full e-flex e-con e-child\" data-id=\"b5a7afe\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-17db148 elementor-widget elementor-widget-heading\" data-id=\"17db148\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/app.onedesk.com\/app-od\/o-onedesk\/knowledge-base-1\/article-b07dc834-6177-457d-bc1a-70165244b2ec?customerAccess=\">\u00dcber Zufriedenheitsumfragen<\/a><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-48ff94c elementor-widget elementor-widget-text-editor\" data-id=\"48ff94c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Eine Zufriedenheitsumfrage erm\u00f6glicht es Ihnen, Feedback und Bewertungen zu Ihrem Support von Ihren Kunden zu erhalten.<\/p>\n<p><strong><a href=\"https:\/\/app.onedesk.com\/app-od\/o-onedesk\/knowledge-base-1\/article-b07dc834-6177-457d-bc1a-70165244b2ec?customerAccess=\">Weiterlesen&gt;&gt;<\/a><\/strong><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6c72c12 e-con-full e-flex e-con e-child\" data-id=\"6c72c12\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e4b0061 elementor-widget elementor-widget-heading\" data-id=\"e4b0061\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/app.onedesk.com\/app-od\/o-onedesk\/knowledge-base-1\/article-ae3e3b56-14f6-440e-853c-2046cd9c75e6?customerAccess=\">Kundenkommunikationskan\u00e4le<\/a><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0351c07 elementor-widget elementor-widget-text-editor\" data-id=\"0351c07\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Kunden k\u00f6nnen w\u00e4hlen, ob sie \u00fcber die Kunden-Apps oder per E-Mail mit Ihnen kommunizieren m\u00f6chten.<\/p>\n<p><strong><a href=\"https:\/\/app.onedesk.com\/app-od\/o-onedesk\/knowledge-base-1\/article-ae3e3b56-14f6-440e-853c-2046cd9c75e6?customerAccess=\">Weiterlesen&gt;&gt;<\/a><\/strong><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e8ad179 e-con-full e-flex e-con e-child\" data-id=\"e8ad179\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5a343d0 elementor-widget elementor-widget-heading\" data-id=\"5a343d0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/app.onedesk.com\/app-od\/o-onedesk\/knowledge-base-1\/article-81ea47f3-3af2-4e60-99e1-ac681df1ed30?customerAccess=\">Diagramm-Dashboard<\/a><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d66d0fb elementor-widget elementor-widget-text-editor\" data-id=\"d66d0fb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Erfahren Sie mehr \u00fcber die Verwendung der Echtzeitdiagramme und -grafiken zur Analyse Ihrer KPIs.<\/p>\n<p><strong><a href=\"https:\/\/app.onedesk.com\/app-od\/o-onedesk\/knowledge-base-1\/article-81ea47f3-3af2-4e60-99e1-ac681df1ed30?customerAccess=\">Weiterlesen&gt;&gt;<\/a><\/strong><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Umfrage zur Kundenzufriedenheit Bieten Sie erstklassigen Kundensupport \u00fcber OneDesk mit integrierten Kundenzufriedenheitsindikatoren. Sign up free! Erhalten Sie wertvolles Feedback Mithilfe von Umfragen zur Kundenzufriedenheit erhalten Sie Einblicke in die Meinung Ihrer Kunden zum Service, den sie von Ihrem Team erhalten. Mit diesem Feedback k\u00f6nnen Sie \u00c4nderungen und Verbesserungen an Ihrem Kundensupport und -erlebnis umsetzen. Negative [&hellip;]<\/p>\n","protected":false},"author":27,"featured_media":0,"parent":151676,"menu_order":45,"comment_status":"closed","ping_status":"closed","template":"","meta":{"tpgb_global_settings":"","inline_featured_image":false,"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"_wpcom_ai_launchpad_about_page":false,"_wpcom_ai_launchpad_gallery_page":false,"_wpcom_ai_launchpad_contact_page":false,"_wpcom_ai_launchpad_events_page":false,"_wpcom_ai_launchpad_video_page":false,"_wpcom_ai_launchpad_portfolio_piece":false,"footnotes":""},"class_list":["post-152927","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.3 (Yoast SEO v28.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Kundenzufriedenheitsumfrage | OneDesk Helpdesk-Software-App<\/title>\n<meta name=\"description\" content=\"OneDesk ist eine Helpdesk- und Projektmanagementsoftware. 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