{"id":154616,"date":"2021-12-20T15:14:35","date_gmt":"2021-12-20T15:14:35","guid":{"rendered":"https:\/\/onedesk.com\/eigenschaften-index\/konfigurierbare-status\/"},"modified":"2023-08-08T18:56:11","modified_gmt":"2023-08-08T18:56:11","slug":"konfigurierbare-status","status":"publish","type":"page","link":"https:\/\/onedesk.com\/de\/features-index\/konfigurierbare-status\/","title":{"rendered":"Konfigurierbare Status"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"154616\" class=\"elementor elementor-154616 elementor-118181\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7d1acf66 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7d1acf66\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7c310fcb\" data-id=\"7c310fcb\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1867fd5a elementor-widget elementor-widget-heading\" data-id=\"1867fd5a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Konfigurierbare Status<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-336a8368 elementor-widget elementor-widget-text-editor\" data-id=\"336a8368\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Passen Sie Ihre Arbeitsabl\u00e4ufe an<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f21edb6 elementor-align-center elementor-widget elementor-widget-global elementor-global-239885 elementor-global-131872 elementor-widget-button\" data-id=\"f21edb6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-lg elementor-animation-grow\" href=\"https:\/\/onedesk.com\/de\/melde-dich-kostenlos-an\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Melde dich kostenlos an!<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f6f8089 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"f6f8089\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-89a1314\" data-id=\"89a1314\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-442784a elementor-widget elementor-widget-image\" data-id=\"442784a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"709\" height=\"515\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/11\/Ticket-status.png\" class=\"attachment-large size-large wp-image-142218\" alt=\"Trouble-Ticket-Status\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/11\/Ticket-status.png 709w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/11\/Ticket-status-300x218.png 300w\" sizes=\"(max-width: 709px) 100vw, 709px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-3e3a4f2\" data-id=\"3e3a4f2\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-83a5cd4 elementor-widget elementor-widget-heading\" data-id=\"83a5cd4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Ticket- oder Aufgabenstatus erstellen und konfigurieren<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-458fd91 elementor-widget elementor-widget-text-editor\" data-id=\"458fd91\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Status kennzeichnen den Fortschritt eines Tickets oder einer Aufgabe. Sie k\u00f6nnen Ihrem Team dabei helfen, auf dem Laufenden, informiert und auf Kurs zu bleiben. Ihre <a href=\"https:\/\/onedesk.com\/hr\/videos\/onedesk-getting-started-item-creation-configuration\/\">Status<\/a> in OneDesk sind in hohem Ma\u00dfe konfigurierbar. Erstellen Sie beliebig viele Status, konfigurieren Sie ihre Namen, legen Sie eine Standardeinstellung fest und codieren Sie sie sogar farblich.&nbsp;<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-c9570d3 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"c9570d3\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-badd687\" data-id=\"badd687\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d415002 elementor-widget elementor-widget-heading\" data-id=\"d415002\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Konfigurieren Sie Workflows f\u00fcr verschiedene Service- oder Problemtypen<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-11e31e3 elementor-widget elementor-widget-text-editor\" data-id=\"11e31e3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Sie k\u00f6nnen mehrere unterschiedliche <a href=\"https:\/\/onedesk.com\/de\/eigenschaften-index\/konfigurierbare-typen\/\">Ticket- oder Aufgabentypen<\/a> konfigurieren. Typen k\u00f6nnen die verschiedenen Dienste, Probleme oder Verfahren darstellen, denen Ihre Organisation begegnet. Der Vorteil von Typen besteht darin, dass jeder einen eindeutigen Statussatz haben kann. Mit dieser Funktion kann jeder Dienst seine eigenen Workflows durchlaufen.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-b0cb301\" data-id=\"b0cb301\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ca73553 elementor-widget elementor-widget-image\" data-id=\"ca73553\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1024\" height=\"549\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/07\/Configure-Tasks.webp\" class=\"attachment-large size-large wp-image-235776\" alt=\"Aufgabenkonfiguration\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/07\/Configure-Tasks.webp 1025w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/07\/Configure-Tasks-300x161.webp 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/07\/Configure-Tasks-768x412.webp 768w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-831d767 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"831d767\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-6639afa\" data-id=\"6639afa\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-19153c9 elementor-widget elementor-widget-image\" data-id=\"19153c9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"857\" height=\"274\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/10\/Dependencies-Automation.webp\" class=\"attachment-large size-large wp-image-242117\" alt=\"task dependencies automation\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/10\/Dependencies-Automation.webp 857w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/10\/Dependencies-Automation-300x96.webp 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/10\/Dependencies-Automation-768x246.webp 768w\" sizes=\"(max-width: 857px) 100vw, 857px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-04f334d\" data-id=\"04f334d\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b69d6cb elementor-widget elementor-widget-heading\" data-id=\"b69d6cb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Statusbasierte Automatisierungen<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bb2d199 elementor-widget elementor-widget-text-editor\" data-id=\"bb2d199\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Die <a href=\"https:\/\/onedesk.com\/de\/help-desk-automatisierungs-ideen\/\">Automatisierungs-Engine<\/a> in OneDesk ist flexibel und leistungsstark, sodass Sie Aufgaben ausf\u00fchren oder Workflows einrichten k\u00f6nnen. Sie k\u00f6nnen den Status basierend auf Bedingungen automatisch \u00e4ndern oder Aktionen ausf\u00fchren, wenn ein Ticket\/eine Aufgabe einen bestimmten Status erreicht.<\/p>\n<p>Zum Beispiel automatisch:<\/p>\n<ul>\n<li>Senden Sie eine Nachricht an Ihr Team, wenn eine Aufgabe startbereit ist.<\/li>\n<li>Informieren Sie einen Kunden, dass an seinem Ticket gearbeitet wird.<\/li>\n<li>\u00c4ndern Sie den Status in \u201eWarten auf Agent\u201c, wenn ein Kunde eine neue Antwort postet.<\/li>\n<li>und vieles mehr!<\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-201181b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"201181b\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7104971\" data-id=\"7104971\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-de0c059 elementor-widget elementor-widget-heading\" data-id=\"de0c059\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Lernmittel<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-198dc9c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"198dc9c\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-3d8a62c\" data-id=\"3d8a62c\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-517af34 elementor-widget elementor-widget-heading\" data-id=\"517af34\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/kb.onedesk.com\/app-od\/o-onedesk\/knowledge-base-1\/article-3a443249-1405-4b60-9c1c-a07659c1511d\">Status konfigurieren<\/a><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ec6d45f elementor-widget elementor-widget-text-editor\" data-id=\"ec6d45f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Konfigurieren Sie Namen, Nummer und Farbe Ihrer Ticket- oder Aufgabenstatus.<\/p>\n<p><strong><a href=\"https:\/\/kb.onedesk.com\/app-od\/o-onedesk\/knowledge-base-1\/article-3a443249-1405-4b60-9c1c-a07659c1511d\">Mehr erfahren&gt;&gt;<\/a><\/strong><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-5a60c38\" data-id=\"5a60c38\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-87b60d1 elementor-widget elementor-widget-heading\" data-id=\"87b60d1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/kb.onedesk.com\/app-od\/o-onedesk\/knowledge-base-1\/article-26831a8b-29fb-4102-bc99-5b548dd77d8b\">Tickets und Aufgaben\u00fcbersicht<\/a><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c32fa96 elementor-widget elementor-widget-text-editor\" data-id=\"c32fa96\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Was ist der Unterschied zwischen Tickets und Aufgaben?<\/p>\n<p><strong><a href=\"https:\/\/kb.onedesk.com\/app-od\/o-onedesk\/knowledge-base-1\/article-26831a8b-29fb-4102-bc99-5b548dd77d8b\">Mehr erfahren&gt;&gt;<\/a><\/strong><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-9adcb3a\" data-id=\"9adcb3a\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-19543ea elementor-widget elementor-widget-heading\" data-id=\"19543ea\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/app.onedesk.com\/app-od\/o-onedesk\/knowledge-base-1\/article-cdab4586-49a8-4c2d-9cdc-f1a0db3cce7c?customerAccess\">\u00dcber Ticket-\/Aufgabentypen<\/a><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bf7b6bb elementor-widget elementor-widget-text-editor\" data-id=\"bf7b6bb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Erstellen Sie Ticket- oder Aufgabentypen, um Ihre individuellen Arbeitsabl\u00e4ufe widerzuspiegeln.<\/p>\n<p><strong><a href=\"https:\/\/app.onedesk.com\/app-od\/o-onedesk\/knowledge-base-1\/article-cdab4586-49a8-4c2d-9cdc-f1a0db3cce7c?customerAccess\">Mehr erfahren&gt;&gt;<\/a><\/strong><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Konfigurierbare Status Passen Sie Ihre Arbeitsabl\u00e4ufe an Sign up free! Ticket- oder Aufgabenstatus erstellen und konfigurieren Status kennzeichnen den Fortschritt eines Tickets oder einer Aufgabe. Sie k\u00f6nnen Ihrem Team dabei helfen, auf dem Laufenden, informiert und auf Kurs zu bleiben. Ihre Status in OneDesk sind in hohem Ma\u00dfe konfigurierbar. Erstellen Sie beliebig viele Status, konfigurieren [&hellip;]<\/p>\n","protected":false},"author":25,"featured_media":0,"parent":151676,"menu_order":23,"comment_status":"closed","ping_status":"closed","template":"","meta":{"tpgb_global_settings":"","inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"_wpcom_ai_launchpad_about_page":false,"_wpcom_ai_launchpad_gallery_page":false,"footnotes":""},"class_list":["post-154616","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.0 (Yoast SEO v28.1) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Konfigurierbare Status | OneDesk Helpdesk- und Projektmanagement-App<\/title>\n<meta name=\"description\" content=\"OneDesk ist eine Helpdesk- und Projektmanagementsoftware. 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