{"id":154634,"date":"2021-12-20T15:15:00","date_gmt":"2021-12-20T15:15:00","guid":{"rendered":"https:\/\/onedesk.com\/starte-mit-onedesk\/"},"modified":"2023-06-22T17:47:43","modified_gmt":"2023-06-22T17:47:43","slug":"erste-starte-mit-onedesk","status":"publish","type":"page","link":"https:\/\/onedesk.com\/de\/erste-starte-mit-onedesk\/","title":{"rendered":"Beginnen Sie mit OneDesk"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"154634\" class=\"elementor elementor-154634\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-39d69e96 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"39d69e96\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-76c3194c\" data-id=\"76c3194c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-85b205f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"85b205f\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-62287b3f\" data-id=\"62287b3f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2f52c2e6 elementor-widget elementor-widget-heading\" data-id=\"2f52c2e6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Inhaltsverzeichnis<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-edc413b elementor-nav-menu--dropdown-none elementor-widget elementor-widget-nav-menu\" data-id=\"edc413b\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;layout&quot;:&quot;vertical&quot;,&quot;submenu_icon&quot;:{&quot;value&quot;:&quot;&lt;i class=\\&quot;fas fa-caret-down\\&quot; aria-hidden=\\&quot;true\\&quot;&gt;&lt;\\\/i&gt;&quot;,&quot;library&quot;:&quot;fa-solid&quot;}}\" data-widget_type=\"nav-menu.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<nav aria-label=\"Menu\" class=\"elementor-nav-menu--main elementor-nav-menu__container elementor-nav-menu--layout-vertical e--pointer-underline e--animation-fade\">\n\t\t\t\t<ul id=\"menu-1-edc413b\" class=\"elementor-nav-menu sm-vertical\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157383\"><a href=\"https:\/\/onedesk.com\/de\/erste-10-minuten-in-onedesk\/\" class=\"elementor-item menu-link\">Die ersten 10 Minuten in OneDesk<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157384\"><a href=\"https:\/\/onedesk.com\/de\/onboarding-ihres-teams\/\" class=\"elementor-item menu-link\">Onboarding Ihres Teams<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157385\"><a href=\"https:\/\/onedesk.com\/de\/abonnieren-gehen-pro\/\" class=\"elementor-item menu-link\">Abonnieren &amp; Pro werden<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157429\"><a href=\"https:\/\/onedesk.com\/de\/going-live-zu-kunden\/\" class=\"elementor-item menu-link\">Live gehen f\u00fcr Kunden<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157430\"><a href=\"https:\/\/onedesk.com\/de\/ticket-routing-workflows\/\" class=\"elementor-item menu-link\">Ticket-Routing &amp; Workflows<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157431\"><a href=\"https:\/\/onedesk.com\/de\/projekt-management-aufgaben-workflows\/\" class=\"elementor-item menu-link\">Projektmanagement &amp; Aufgaben-Workflows<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157432\"><a href=\"https:\/\/onedesk.com\/de\/kommunikation-mit-kunden\/\" class=\"elementor-item menu-link\">Kommunikation mit Kunden<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157433\"><a href=\"https:\/\/onedesk.com\/de\/tracking-arbeit\/\" class=\"elementor-item menu-link\">Tracking-Arbeit<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t\t<nav class=\"elementor-nav-menu--dropdown elementor-nav-menu__container\" aria-hidden=\"true\">\n\t\t\t\t<ul id=\"menu-2-edc413b\" class=\"elementor-nav-menu sm-vertical\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157383\"><a href=\"https:\/\/onedesk.com\/de\/erste-10-minuten-in-onedesk\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Die ersten 10 Minuten in OneDesk<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157384\"><a href=\"https:\/\/onedesk.com\/de\/onboarding-ihres-teams\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Onboarding Ihres Teams<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157385\"><a href=\"https:\/\/onedesk.com\/de\/abonnieren-gehen-pro\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Abonnieren &amp; Pro werden<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157429\"><a href=\"https:\/\/onedesk.com\/de\/going-live-zu-kunden\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Live gehen f\u00fcr Kunden<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157430\"><a href=\"https:\/\/onedesk.com\/de\/ticket-routing-workflows\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Ticket-Routing &amp; Workflows<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157431\"><a href=\"https:\/\/onedesk.com\/de\/projekt-management-aufgaben-workflows\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Projektmanagement &amp; Aufgaben-Workflows<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157432\"><a href=\"https:\/\/onedesk.com\/de\/kommunikation-mit-kunden\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Kommunikation mit Kunden<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157433\"><a href=\"https:\/\/onedesk.com\/de\/tracking-arbeit\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Tracking-Arbeit<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8a6e57c elementor-widget elementor-widget-heading\" data-id=\"8a6e57c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Tiefer tauchen<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4d5c92d elementor-nav-menu--dropdown-none elementor-widget elementor-widget-nav-menu\" data-id=\"4d5c92d\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;layout&quot;:&quot;vertical&quot;,&quot;submenu_icon&quot;:{&quot;value&quot;:&quot;&lt;i class=\\&quot;fas fa-caret-down\\&quot; aria-hidden=\\&quot;true\\&quot;&gt;&lt;\\\/i&gt;&quot;,&quot;library&quot;:&quot;fa-solid&quot;}}\" data-widget_type=\"nav-menu.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<nav aria-label=\"Menu\" class=\"elementor-nav-menu--main elementor-nav-menu__container elementor-nav-menu--layout-vertical e--pointer-underline e--animation-fade\">\n\t\t\t\t<ul id=\"menu-1-4d5c92d\" class=\"elementor-nav-menu sm-vertical\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157475\"><a href=\"https:\/\/onedesk.com\/de\/anpassen-ihres-workflows\/\" class=\"elementor-item menu-link\">Anpassen Ihres Workflows<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157476\"><a href=\"https:\/\/onedesk.com\/de\/anpassen-ihrer-benutzererfahrung\/\" class=\"elementor-item menu-link\">Anpassen der Erfahrung Ihrer Benutzer<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157477\"><a href=\"https:\/\/onedesk.com\/de\/anpassen-ihrer-kunden-erfahrung\/\" class=\"elementor-item menu-link\">Anpassen der Erfahrung Ihrer Kunden<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157478\"><a href=\"https:\/\/onedesk.com\/de\/benutzerverwaltung\/\" class=\"elementor-item menu-link\">Benutzer verwalten<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157479\"><a href=\"https:\/\/onedesk.com\/de\/verwalten-kunden\/\" class=\"elementor-item menu-link\">Kunden verwalten<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157527\"><a href=\"https:\/\/onedesk.com\/de\/onedesk-wissensdatenbank\/\" class=\"elementor-item menu-link\">OneDesk-Wissensdatenbank<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157528\"><a href=\"https:\/\/onedesk.com\/de\/onedesk-live-chat\/\" class=\"elementor-item menu-link\">OneDesk-Live-Chat<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157529\"><a href=\"https:\/\/onedesk.com\/de\/onedesk-client-portal\/\" class=\"elementor-item menu-link\">OneDesk-Kundenportal<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157530\"><a href=\"https:\/\/onedesk.com\/de\/analytik\/\" class=\"elementor-item menu-link\">Analytik<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t\t<nav class=\"elementor-nav-menu--dropdown elementor-nav-menu__container\" aria-hidden=\"true\">\n\t\t\t\t<ul id=\"menu-2-4d5c92d\" class=\"elementor-nav-menu sm-vertical\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157475\"><a href=\"https:\/\/onedesk.com\/de\/anpassen-ihres-workflows\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Anpassen Ihres Workflows<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157476\"><a href=\"https:\/\/onedesk.com\/de\/anpassen-ihrer-benutzererfahrung\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Anpassen der Erfahrung Ihrer Benutzer<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157477\"><a href=\"https:\/\/onedesk.com\/de\/anpassen-ihrer-kunden-erfahrung\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Anpassen der Erfahrung Ihrer Kunden<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157478\"><a href=\"https:\/\/onedesk.com\/de\/benutzerverwaltung\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Benutzer verwalten<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157479\"><a href=\"https:\/\/onedesk.com\/de\/verwalten-kunden\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Kunden verwalten<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157527\"><a href=\"https:\/\/onedesk.com\/de\/onedesk-wissensdatenbank\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">OneDesk-Wissensdatenbank<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157528\"><a href=\"https:\/\/onedesk.com\/de\/onedesk-live-chat\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">OneDesk-Live-Chat<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157529\"><a href=\"https:\/\/onedesk.com\/de\/onedesk-client-portal\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">OneDesk-Kundenportal<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157530\"><a href=\"https:\/\/onedesk.com\/de\/analytik\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Analytik<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-3aa66a2\" data-id=\"3aa66a2\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-d18dda3 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"d18dda3\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-0f67312\" data-id=\"0f67312\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-dac2ecf elementor-widget elementor-widget-text-editor\" data-id=\"dac2ecf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><a href=\"https:\/\/youtu.be\/rNKG7R0xHGA\"><span style=\"text-decoration: underline;\"><strong>Sehen Sie sich unser \u201eErste Schritte\u201c-Video an<\/strong><\/span><\/a><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-242eeb0\" data-id=\"242eeb0\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8c6da99 elementor-widget elementor-widget-text-editor\" data-id=\"8c6da99\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><a href=\"https:\/\/kb.onedesk.com\/app-od\/o-onedesk\/knowledge-base-1\"><b><u>Erfahren Sie alles \u00fcber die Funktionen von OneDesk<\/u><\/b><\/a><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-c04abe5\" data-id=\"c04abe5\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5e30335 elementor-widget elementor-widget-text-editor\" data-id=\"5e30335\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><a href=\"https:\/\/onedesk.com\/de\/onedesk-video-guide\/\"><b><u>Videoleitfaden von OneDesk<\/u><\/b><\/a><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-12f0f353 elementor-widget elementor-widget-html\" data-id=\"12f0f353\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<center>\n<img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/09\/01-Onboarding-Page.svg\" alt=\"\" width=\"400px\"><\/center>\n<br>\n<p>Der Leitfaden \u201eErste Schritte\u201c von OneDesk bietet Ihnen einen umfassenden Schritt-f\u00fcr-Schritt-Kurs zur vollst\u00e4ndigen Einrichtung Ihres Kontos. Beginnen Sie hier, um mehr dar\u00fcber zu erfahren, wie Sie OneDesk optimal nutzen k\u00f6nnen.<\/p>\n<br>\n<button class=\"guidebutton\" onclick=\"window.location.href='https:\/\/onedesk.com\/first-10-minutes-in-onedesk\/';\">Weiter &gt;<\/button>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Inhaltsverzeichnis Tiefer tauchen Sehen Sie sich unser \u201eErste Schritte\u201c-Video an Erfahren Sie alles \u00fcber die Funktionen von OneDesk Videoleitfaden von OneDesk Der Leitfaden \u201eErste Schritte\u201c von OneDesk bietet Ihnen einen umfassenden Schritt-f\u00fcr-Schritt-Kurs zur vollst\u00e4ndigen Einrichtung Ihres Kontos. Beginnen Sie hier, um mehr dar\u00fcber zu erfahren, wie Sie OneDesk optimal nutzen k\u00f6nnen. 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