{"id":154866,"date":"2021-12-20T15:59:40","date_gmt":"2021-12-20T15:59:40","guid":{"rendered":"https:\/\/onedesk.com\/eigenschaften-index\/kundenbeziehungsmanagement\/"},"modified":"2023-08-08T19:08:21","modified_gmt":"2023-08-08T19:08:21","slug":"kundenbeziehungsmanagement","status":"publish","type":"page","link":"https:\/\/onedesk.com\/de\/features-index\/kundenbeziehungsmanagement\/","title":{"rendered":"Kundenbeziehungsmanagement"},"content":{"rendered":"\t\t
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Kundenbeziehungsmanagement<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Verbessern Sie Ihren Kundenservice.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tMelde dich kostenlos an!<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Organisieren Sie Ihre Kundendaten<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Mit OneDesk k\u00f6nnen Sie Kundendatens\u00e4tze erstellen, sie in ihren jeweiligen Kundenorganisationen gruppieren und sie dann als Kollektive bedienen. Unser robustes System zur Verwaltung von Kundenakten unterst\u00fctzt Sie, indem es manuelle, sich wiederholende Arbeiten reduziert und es Ihnen erm\u00f6glicht, sich stattdessen auf die Verbesserung Ihres B2B-Kundenservices zu konzentrieren.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"Projektmanagement\"\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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Reduzieren Sie Ihre manuelle Arbeit<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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OneDesk minimiert einen Gro\u00dfteil Ihrer manuellen Arbeit. Kundendatens\u00e4tze werden automatisch erstellt, wenn ein neuer Kunde ein neues Ticket anfordert. Die Organisation Ihrer Kundendatens\u00e4tze erfolgt automatisiert, um Kundendatens\u00e4tze zur einfacheren Verwaltung nach Dom\u00e4nen zu gruppieren.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Kundenkommunikation EnMass<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Verwalten Sie die Kundenkommunikation auf Unternehmensebene, um Ihre Arbeitszeit zu verk\u00fcrzen. Erstellen Sie Gespr\u00e4che mit einer Kundenorganisation und alle ihre Mitglieder werden benachrichtigt. Organisieren Sie eingehende Kundenanfragen automatisch nach ihrer Organisation, um sicherzustellen, dass sie angemessen behandelt werden. Verwenden Sie gefilterte Ansichten, um alle vorhandenen Tickets nach Kundenorganisationen zu verwalten und zu organisieren.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"Gruppenarbeit\"\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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Verbessern Sie die B2B-Kundenbeziehungen<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Durch die einfache Ticketgruppierung k\u00f6nnen Sie Tickets nach der Organisation des Antragstellers verwalten. Sie k\u00f6nnen sicherstellen, dass ein von einer bestimmten Organisation eingehendes Ticket automatisch einem dedizierten Account Manager zugewiesen wird. Dies erm\u00f6glicht es jeder Kundenorganisation, einen Ansprechpartner zu haben, der ihre Bed\u00fcrfnisse versteht und einen besseren Aufbau von Kundenbeziehungen erm\u00f6glicht. Nutzen Sie Umfragen zur Kundenzufriedenheit,<\/a> um sicherzustellen, dass Ihre Kunden mit dem Grad der Unterst\u00fctzung, die sie erhalten, zufrieden sind.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Projekte mit Kundenorganisationen teilen<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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F\u00f6rdern Sie eine bessere Zusammenarbeit mit Kunden, indem Sie Projekte mit einer Kundenorganisation statt nur mit einer Einzelperson teilen. Wenn Sie ein Projekt f\u00fcr eine Kundenorganisation freigeben, wird es f\u00fcr alle Personen in dieser Organisation freigegeben. Das Hinzuf\u00fcgen neuer Kunden zu dieser Organisation gew\u00e4hrt ihnen auch automatisch Zugriff auf diese Projekte, ohne dass Sie zus\u00e4tzliche Arbeit ben\u00f6tigen.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"Gruppenarbeit\"\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tMelde dich kostenlos an!<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Kundenbeziehungsmanagement Verbessern Sie Ihren Kundenservice. Sign up free! Organisieren Sie Ihre Kundendaten Mit OneDesk k\u00f6nnen Sie Kundendatens\u00e4tze erstellen, sie in ihren jeweiligen Kundenorganisationen gruppieren und sie dann als Kollektive bedienen. Unser robustes System zur Verwaltung von Kundenakten unterst\u00fctzt Sie, indem es manuelle, sich wiederholende Arbeiten reduziert und es Ihnen erm\u00f6glicht, sich stattdessen auf die Verbesserung […]<\/p>\n","protected":false},"author":25,"featured_media":0,"parent":151676,"menu_order":8,"comment_status":"closed","ping_status":"closed","template":"","meta":{"tpgb_global_settings":"","inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-154866","page","type-page","status-publish","hentry"],"yoast_head":"\nKundenbeziehungsmanagement | OneDesk-Projektmanagement-App<\/title>\n<meta name=\"description\" content=\"OneDesk ist eine Helpdesk- und Projektmanagementsoftware. Erfahren Sie, wie OneDesk Ihre Bem\u00fchungen im Bereich Kundenbeziehungsmanagement verbessert.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/onedesk.com\/de\/features-index\/kundenbeziehungsmanagement\/\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Kundenbeziehungsmanagement | OneDesk-Projektmanagement-App\" \/>\n<meta property=\"og:description\" content=\"OneDesk ist eine Helpdesk- und Projektmanagementsoftware. 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