{"id":156634,"date":"2021-12-21T14:59:06","date_gmt":"2021-12-21T14:59:06","guid":{"rendered":"https:\/\/onedesk.com\/anpassen-ihrer-benutzererfahrung\/"},"modified":"2022-06-28T15:34:33","modified_gmt":"2022-06-28T15:34:33","slug":"anpassen-ihrer-benutzererfahrung","status":"publish","type":"page","link":"https:\/\/onedesk.com\/de\/anpassen-ihrer-benutzererfahrung\/","title":{"rendered":"Anpassen der Erfahrung Ihrer Benutzer"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"156634\" class=\"elementor elementor-156634 elementor-144078\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-76a17575 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"76a17575\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-2d5f7b43\" data-id=\"2d5f7b43\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6943a5b4 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6943a5b4\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-5142dd16\" data-id=\"5142dd16\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-325f484e elementor-widget elementor-widget-heading\" data-id=\"325f484e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Inhaltsverzeichnis<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d9d215d elementor-nav-menu--dropdown-tablet elementor-nav-menu__text-align-aside elementor-nav-menu--toggle elementor-nav-menu--burger elementor-widget elementor-widget-nav-menu\" data-id=\"d9d215d\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;layout&quot;:&quot;vertical&quot;,&quot;submenu_icon&quot;:{&quot;value&quot;:&quot;&lt;i class=\\&quot;fas fa-caret-down\\&quot; aria-hidden=\\&quot;true\\&quot;&gt;&lt;\\\/i&gt;&quot;,&quot;library&quot;:&quot;fa-solid&quot;},&quot;toggle&quot;:&quot;burger&quot;}\" data-widget_type=\"nav-menu.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<nav aria-label=\"Menu\" class=\"elementor-nav-menu--main elementor-nav-menu__container elementor-nav-menu--layout-vertical e--pointer-underline e--animation-fade\">\n\t\t\t\t<ul id=\"menu-1-d9d215d\" class=\"elementor-nav-menu sm-vertical\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157383\"><a href=\"https:\/\/onedesk.com\/de\/erste-10-minuten-in-onedesk\/\" class=\"elementor-item menu-link\">Die ersten 10 Minuten in OneDesk<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157384\"><a href=\"https:\/\/onedesk.com\/de\/onboarding-ihres-teams\/\" class=\"elementor-item menu-link\">Onboarding Ihres Teams<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157385\"><a href=\"https:\/\/onedesk.com\/de\/abonnieren-gehen-pro\/\" class=\"elementor-item menu-link\">Abonnieren &amp; Pro werden<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157429\"><a href=\"https:\/\/onedesk.com\/de\/going-live-zu-kunden\/\" class=\"elementor-item menu-link\">Live gehen f\u00fcr Kunden<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157430\"><a href=\"https:\/\/onedesk.com\/de\/ticket-routing-workflows\/\" class=\"elementor-item menu-link\">Ticket-Routing &amp; Workflows<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157431\"><a href=\"https:\/\/onedesk.com\/de\/projekt-management-aufgaben-workflows\/\" class=\"elementor-item menu-link\">Projektmanagement &amp; Aufgaben-Workflows<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157432\"><a href=\"https:\/\/onedesk.com\/de\/kommunikation-mit-kunden\/\" class=\"elementor-item menu-link\">Kommunikation mit Kunden<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157433\"><a href=\"https:\/\/onedesk.com\/de\/tracking-arbeit\/\" class=\"elementor-item menu-link\">Tracking-Arbeit<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t<div class=\"elementor-menu-toggle\" role=\"button\" tabindex=\"0\" aria-label=\"Menu Toggle\" aria-expanded=\"false\">\n\t\t\t<i aria-hidden=\"true\" role=\"presentation\" class=\"elementor-menu-toggle__icon--open eicon-menu-bar\"><\/i><i aria-hidden=\"true\" role=\"presentation\" class=\"elementor-menu-toggle__icon--close eicon-close\"><\/i>\t\t<\/div>\n\t\t\t\t\t<nav class=\"elementor-nav-menu--dropdown elementor-nav-menu__container\" aria-hidden=\"true\">\n\t\t\t\t<ul id=\"menu-2-d9d215d\" class=\"elementor-nav-menu sm-vertical\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157383\"><a href=\"https:\/\/onedesk.com\/de\/erste-10-minuten-in-onedesk\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Die ersten 10 Minuten in OneDesk<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157384\"><a href=\"https:\/\/onedesk.com\/de\/onboarding-ihres-teams\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Onboarding Ihres Teams<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157385\"><a href=\"https:\/\/onedesk.com\/de\/abonnieren-gehen-pro\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Abonnieren &amp; Pro werden<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157429\"><a href=\"https:\/\/onedesk.com\/de\/going-live-zu-kunden\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Live gehen f\u00fcr Kunden<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157430\"><a href=\"https:\/\/onedesk.com\/de\/ticket-routing-workflows\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Ticket-Routing &amp; Workflows<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157431\"><a href=\"https:\/\/onedesk.com\/de\/projekt-management-aufgaben-workflows\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Projektmanagement &amp; Aufgaben-Workflows<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157432\"><a href=\"https:\/\/onedesk.com\/de\/kommunikation-mit-kunden\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Kommunikation mit Kunden<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157433\"><a href=\"https:\/\/onedesk.com\/de\/tracking-arbeit\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Tracking-Arbeit<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3bbd074e elementor-widget elementor-widget-heading\" data-id=\"3bbd074e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Tiefer tauchen<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1b5e3da elementor-nav-menu--dropdown-tablet elementor-nav-menu__text-align-aside elementor-nav-menu--toggle elementor-nav-menu--burger elementor-widget elementor-widget-nav-menu\" data-id=\"1b5e3da\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;layout&quot;:&quot;vertical&quot;,&quot;submenu_icon&quot;:{&quot;value&quot;:&quot;&lt;i class=\\&quot;fas fa-caret-down\\&quot; aria-hidden=\\&quot;true\\&quot;&gt;&lt;\\\/i&gt;&quot;,&quot;library&quot;:&quot;fa-solid&quot;},&quot;toggle&quot;:&quot;burger&quot;}\" data-widget_type=\"nav-menu.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<nav aria-label=\"Menu\" class=\"elementor-nav-menu--main elementor-nav-menu__container elementor-nav-menu--layout-vertical e--pointer-underline e--animation-fade\">\n\t\t\t\t<ul id=\"menu-1-1b5e3da\" class=\"elementor-nav-menu sm-vertical\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157475\"><a href=\"https:\/\/onedesk.com\/de\/anpassen-ihres-workflows\/\" class=\"elementor-item menu-link\">Anpassen Ihres Workflows<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157476\"><a href=\"https:\/\/onedesk.com\/de\/anpassen-ihrer-benutzererfahrung\/\" class=\"elementor-item menu-link\">Anpassen der Erfahrung Ihrer Benutzer<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157477\"><a href=\"https:\/\/onedesk.com\/de\/anpassen-ihrer-kunden-erfahrung\/\" class=\"elementor-item menu-link\">Anpassen der Erfahrung Ihrer Kunden<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157478\"><a href=\"https:\/\/onedesk.com\/de\/benutzerverwaltung\/\" class=\"elementor-item menu-link\">Benutzer verwalten<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157479\"><a href=\"https:\/\/onedesk.com\/de\/verwalten-kunden\/\" class=\"elementor-item menu-link\">Kunden verwalten<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157527\"><a href=\"https:\/\/onedesk.com\/de\/onedesk-wissensdatenbank\/\" class=\"elementor-item menu-link\">OneDesk-Wissensdatenbank<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157528\"><a href=\"https:\/\/onedesk.com\/de\/onedesk-live-chat\/\" class=\"elementor-item menu-link\">OneDesk-Live-Chat<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157529\"><a href=\"https:\/\/onedesk.com\/de\/onedesk-client-portal\/\" class=\"elementor-item menu-link\">OneDesk-Kundenportal<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157530\"><a href=\"https:\/\/onedesk.com\/de\/analytik\/\" class=\"elementor-item menu-link\">Analytik<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t<div class=\"elementor-menu-toggle\" role=\"button\" tabindex=\"0\" aria-label=\"Menu Toggle\" aria-expanded=\"false\">\n\t\t\t<i aria-hidden=\"true\" role=\"presentation\" class=\"elementor-menu-toggle__icon--open eicon-menu-bar\"><\/i><i aria-hidden=\"true\" role=\"presentation\" class=\"elementor-menu-toggle__icon--close eicon-close\"><\/i>\t\t<\/div>\n\t\t\t\t\t<nav class=\"elementor-nav-menu--dropdown elementor-nav-menu__container\" aria-hidden=\"true\">\n\t\t\t\t<ul id=\"menu-2-1b5e3da\" class=\"elementor-nav-menu sm-vertical\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157475\"><a href=\"https:\/\/onedesk.com\/de\/anpassen-ihres-workflows\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Anpassen Ihres Workflows<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157476\"><a href=\"https:\/\/onedesk.com\/de\/anpassen-ihrer-benutzererfahrung\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Anpassen der Erfahrung Ihrer Benutzer<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157477\"><a href=\"https:\/\/onedesk.com\/de\/anpassen-ihrer-kunden-erfahrung\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Anpassen der Erfahrung Ihrer Kunden<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157478\"><a href=\"https:\/\/onedesk.com\/de\/benutzerverwaltung\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Benutzer verwalten<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157479\"><a href=\"https:\/\/onedesk.com\/de\/verwalten-kunden\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Kunden verwalten<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157527\"><a href=\"https:\/\/onedesk.com\/de\/onedesk-wissensdatenbank\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">OneDesk-Wissensdatenbank<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157528\"><a href=\"https:\/\/onedesk.com\/de\/onedesk-live-chat\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">OneDesk-Live-Chat<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157529\"><a href=\"https:\/\/onedesk.com\/de\/onedesk-client-portal\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">OneDesk-Kundenportal<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157530\"><a href=\"https:\/\/onedesk.com\/de\/analytik\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Analytik<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-292653cc\" data-id=\"292653cc\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-24be702f elementor-widget elementor-widget-html\" data-id=\"24be702f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2>Integrationen<\/h2>\n<br>\n<p>Wenn Sie bereits andere Webanwendungen verwenden, finden Sie wahrscheinlich eine M\u00f6glichkeit, Ihre Arbeit mit OneDesk zu integrieren. OneDesk bietet mehrere Integrationsoptionen. Mit OneDesk k\u00f6nnen Sie Folgendes verwenden:<\/p>\n<ul>\n\t<li>Single-Sign-On f\u00fcr Benutzer &amp; Kunden<\/li>\n\t<li><a href=\"https:\/\/onedesk.com\/de\/integrie-mit-onedesk\/\">Out-of-the-Box-Integrationen mit beliebten Web-Apps<\/a><\/li>\n\t<li><a href=\"https:\/\/kb.onedesk.com\/app-od\/o-onedesk\/knowledge-base-1\/article-9956d826-aa53-442c-af87-193e8e7c4a5e\">Zapier-Integrationen<\/a><\/li>\n\t<li>Eine \u00f6ffentliche REST-API<\/li>\n\t<li>iCal-Integration<\/li>\n<\/ul>\n<br>\n<h2>Firmenpr\u00e4ferenzen<\/h2>\n<br>\n<center><img fetchpriority=\"high\" decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/10\/Company-Preferences.jpg\" alt=\"Firmenpr\u00e4ferenzen\" width=\"1000\" height=\"718\" class=\"alignleft size-full wp-image-140176\"><\/center>\n<br>\n<p>Mit OneDesk k\u00f6nnen Sie Ihre Unternehmenseinstellungen anpassen, um die OneDesk-Anwendung besser an Ihre Bed\u00fcrfnisse anzupassen. Sie k\u00f6nnen Ihren Firmennamen und Ihr Logo \u00e4ndern, Ihren Arbeitsplan und Ihre Arbeitszeiten einrichten, Sprach- und Lokalisierungseinstellungen \u00e4ndern und vieles mehr.<\/p>\n\n<p><a href=\"https:\/\/kb.onedesk.com\/app-od\/o-onedesk\/knowledge-base-1\/article-0c3cbc61-7f30-4925-bb6b-815a739edd69\">Erfahren Sie hier mehr \u00fcber diese Optionen.<\/a><\/p>\n<br>\n<h2>Anwendungssichtbarkeit<\/h2>\n<br>\n<center><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/10\/Application-Visibility.jpg\" alt=\"Anwendungssichtbarkeit\" width=\"1000\" height=\"510\" class=\"alignleft size-full wp-image-140187\"><\/center>\n<br>\n<p>Mit OneDesk k\u00f6nnen Sie verwalten, auf welche Anwendungen Ihre Benutzer zugreifen k\u00f6nnen. Schalten Sie Anwendungen einfach ein oder aus, um Ihren Arbeitsbereich anzupassen und aufzur\u00e4umen. Sie k\u00f6nnen den Zugriff auf Anwendungen auch auf Benutzerebene gew\u00e4hren und entziehen.<\/p>\n\n<p><a href=\"https:\/\/kb.onedesk.com\/app-od\/o-onedesk\/knowledge-base-1\/article-b3919b4d-30e4-4bc4-91f0-edae88f3dd9c\">Erfahren Sie mehr \u00fcber Anwendungssichtbarkeit.<\/a><\/p>\n<br>\n<h2>Anpassen der Eigenschaften Ihrer Detailbereiche<\/h2>\n<br>\n<center><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/10\/Customizing-Properties-of-Your-Detail-Panels.jpg\" alt=\"Anpassen der Eigenschaften Ihrer Detailbereiche\" width=\"1000\" height=\"205\" class=\"alignleft size-full wp-image-140198\"><\/center>\n<br>\n<p>Als Administrator in OneDesk k\u00f6nnen Sie die Eigenschaften anpassen, die in den Detailbereichen Ihrer Benutzer, Tickets, Aufgaben, Arbeitszeittabellen und mehr angezeigt werden. Auf diese Weise k\u00f6nnen Sie Ihren Benutzern bestimmte Informationen anzeigen und andere ausblenden.<\/p>\n<br>\n<h2>Benutzerdefinierte Felder<\/h2>\n<br>\n<center><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/10\/Custom-Fields.png\" alt=\"Benutzerdefinierte Felder\" width=\"1628\" height=\"1500\" class=\"alignleft size-full wp-image-140209\"><\/center>\n<br>\n<p>Mit OneDesk k\u00f6nnen Sie benutzerdefinierte Felder erstellen, die als Eigenschaften an Ihre Tickets, Aufgaben, Arbeitszeittabellen, Projekte, Benutzer und Kunden angeh\u00e4ngt werden. Die Verwendung von benutzerdefinierten Feldern erm\u00f6glicht es Ihnen, schnell wichtige und\/oder kritische Informationen zu sammeln, Workflow-Automatisierungen basierend auf diesen Eigenschaften zu erstellen und vieles mehr.<\/p>\n\n<p><a href=\"https:\/\/kb.onedesk.com\/app-od\/o-onedesk\/knowledge-base-1\/article-ddf368a1-10e0-49f1-8eb5-364bae622750\">Erfahren Sie hier mehr \u00fcber benutzerdefinierte Felder.<\/a><\/p>\n<br>\n<h2>SLAs<\/h2>\n<br>\n<center><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/10\/SLAs-1.jpg\" alt=\"SLAs\" width=\"1000\" height=\"602\" class=\"alignleft size-full wp-image-140231\"><\/center>\n<br>\n<p>Mit OneDesk k\u00f6nnen Sie SLAs erstellen, hinzuf\u00fcgen, bearbeiten und Ihren Tickets automatisch zuweisen. Wenn Sie SLAs eingerichtet haben, k\u00f6nnen Sie die Reaktionsf\u00e4higkeit des Kundensupportteams messen und verbessern und die Kundenzufriedenheit steigern.<\/p>\n\n<p><a href=\"https:\/\/kb.onedesk.com\/app-od\/o-onedesk\/knowledge-base-1\/article-0285fce8-fb83-4837-aa66-39223270700d\">Erfahren Sie hier mehr \u00fcber SLAs.<\/a><\/p>\n<br>\n<button class=\"guidebutton\" onclick=\"window.location.href='\/customizing-your-workflow\/';\"><Previous{{{wpml_tag_90}}}\n{{{wpml_tag_91}}}Next ><\/button>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Inhaltsverzeichnis Tiefer tauchen Integrationen Wenn Sie bereits andere Webanwendungen verwenden, finden Sie wahrscheinlich eine M\u00f6glichkeit, Ihre Arbeit mit OneDesk zu integrieren. OneDesk bietet mehrere Integrationsoptionen. Mit OneDesk k\u00f6nnen Sie Folgendes verwenden: Single-Sign-On f\u00fcr Benutzer &amp; Kunden Out-of-the-Box-Integrationen mit beliebten Web-Apps Zapier-Integrationen Eine \u00f6ffentliche REST-API iCal-Integration Firmenpr\u00e4ferenzen Mit OneDesk k\u00f6nnen Sie Ihre Unternehmenseinstellungen anpassen, um die [&hellip;]<\/p>\n","protected":false},"author":25,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"tpgb_global_settings":"","_crdt_document":"","inline_featured_image":false,"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-156634","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.4 (Yoast SEO v27.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Benutzererfahrung anpassen | OneDesk HelpDesk &amp; PM Onboarding Guide<\/title>\n<meta name=\"description\" content=\"OneDesk ist Helpdesk- und Projektmanagementsoftware in einer Anwendung. 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