{"id":157587,"date":"2021-12-21T21:39:07","date_gmt":"2021-12-21T21:39:07","guid":{"rendered":"https:\/\/onedesk.com\/oeffentlich-api\/"},"modified":"2021-12-21T21:39:07","modified_gmt":"2021-12-21T21:39:07","slug":"oeffentlich-api","status":"publish","type":"page","link":"https:\/\/onedesk.com\/de\/features-index\/oeffentlich-api\/","title":{"rendered":"\u00d6ffentliche API"},"content":{"rendered":"<p><img decoding=\"async\" class=\"imgleftwpad\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2012\/10\/API-128x128.png\" alt=\"public API\"><\/p>\n<p>Die \u00f6ffentliche API von OneDesk erm\u00f6glicht noch mehr Flexibilit\u00e4t, Kontrolle und Automatisierung des Produktentwicklungsprozesses. Mit der API von OneDesk k\u00f6nnen Kunden und Drittentwickler die soziale Produktentwicklungsplattform des Unternehmens nutzen, um eine durchg\u00e4ngige kollaborative Umgebung zu schaffen, die letztendlich dazu beitr\u00e4gt, die Transparenz und Produktivit\u00e4t zu erh\u00f6hen und Produktworkflows zu rationalisieren.<\/p>\n<p>\u00dcber die API k\u00f6nnen Entwickler programmgesteuert auf die Funktionalit\u00e4t der Plattform zugreifen. Einige der Funktionen umfassen den Zugriff auf Organisationen und ihre Informationen, die Arbeit mit Feedback, Anforderungen, Aufgaben, Problemen, Projekten, Arbeitsprotokollen und mehr.<\/p>\n<p>Die API verwendet RESTful-Aufrufe und Antworten sind in XML und JSON.<\/p>\n<p>Um auf die API und die zugeh\u00f6rige Dokumentation zuzugreifen, gehen Sie zu: <a href=\"https:\/\/onedesk.com\/dev\/\">https:\/\/onedesk.com\/dev\/<\/a><\/p>\n<h3>Integrieren Sie Ihr aktuelles CRM in die Social CRM-Tools von OneDesk<\/h3>\n<p>Die Kunden von heute erwarten, dass Sie zuh\u00f6ren, sich engagieren und Ma\u00dfnahmen ergreifen, um ihre Bed\u00fcrfnisse zu erf\u00fcllen. Integrieren Sie die SCRM-Tools von OneDesk in Ihre aktuelle CRM-Strategie und entdecken Sie Verkaufschancen und potenzielle Kunden.<\/p>\n<p>Traditionelles Kundenbeziehungsmanagement dreht sich um die Vorstellung, dass ein Unternehmen seine Kunden durch den Einsatz der richtigen Marketing-, Vertriebs- und Servicetechniken zufrieden stellen kann. Bei einem Social CRM ist es der Kunde, der die Beziehung besitzt, und das Unternehmen h\u00f6rt den Kunden zu und interagiert mit ihnen, um herauszufinden, was sie wirklich wollen.<\/p>\n<h3>Mit den Social CRM-Integrationen von OneDesk k\u00f6nnen Sie:<\/h3>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li>Entdecken Sie Verkaufschancen und potenzielle Kunden.<\/li>\n<li>Sprechen Sie Kunden an und kl\u00e4ren Sie Feedback und erfassen \/ erarbeiten Sie deren Anforderungen.<\/li>\n<li>Kultivieren Sie Ideen, Fragen und Probleme aus dem gesamten Social Web und wandeln Sie sie in umsetzbare Daten um.<\/li>\n<li>Liefern Sie das richtige Produkt oder die richtige Dienstleistung, indem Sie den Weg zur Marktreife optimieren.<\/li>\n<li>Informieren Sie Ihre Kunden \u00fcber den Stand ihrer Ideen und Anforderungen.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>F\u00fcr weitere Informationen zur Integration von OneDesk in Ihr aktuelles CRM kontaktieren Sie uns bitte.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Die \u00f6ffentliche API von OneDesk erm\u00f6glicht noch mehr Flexibilit\u00e4t, Kontrolle und Automatisierung des Produktentwicklungsprozesses. Mit der API von OneDesk k\u00f6nnen Kunden und Drittentwickler die soziale Produktentwicklungsplattform des Unternehmens nutzen, um eine durchg\u00e4ngige kollaborative Umgebung zu schaffen, die letztendlich dazu beitr\u00e4gt, die Transparenz und Produktivit\u00e4t zu erh\u00f6hen und Produktworkflows zu rationalisieren. \u00dcber die API k\u00f6nnen Entwickler [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":151676,"menu_order":25,"comment_status":"closed","ping_status":"open","template":"","meta":{"tpgb_global_settings":"","_crdt_document":"","inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-157587","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>\u00d6ffentliche API - OneDesk - OneDesk<\/title>\n<meta name=\"description\" content=\"OneDesk ist Helpdesk-Software und Projektmanagement-Software in einer Anwendung. 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