{"id":235282,"date":"2022-07-04T20:35:18","date_gmt":"2022-07-04T20:35:18","guid":{"rendered":"https:\/\/onedesk.com\/shared-inbox-in-onedesk\/"},"modified":"2022-07-18T19:47:02","modified_gmt":"2022-07-18T19:47:02","slug":"gemeinsamer-posteingang","status":"publish","type":"page","link":"https:\/\/onedesk.com\/de\/features-index\/gemeinsamer-posteingang\/","title":{"rendered":"Gemeinsamer Posteingang in OneDesk"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"235282\" class=\"elementor elementor-235282 elementor-141169\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2a06644 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2a06644\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5a59ee3\" data-id=\"5a59ee3\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7cc0dad elementor-widget elementor-widget-heading\" data-id=\"7cc0dad\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Gemeinsamer Posteingang<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f78a77d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"f78a77d\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-9ef077e\" data-id=\"9ef077e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-402c757 elementor-widget elementor-widget-text-editor\" data-id=\"402c757\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Ein gemeinsam genutzter Posteingang schafft einen einfachen Kommunikationskanal zwischen Ihrer Organisation und den Kunden und Kunden, mit denen Sie Gesch\u00e4fte t\u00e4tigen. Der gemeinsame Posteingang von OneDesk erreicht diese Ziele und f\u00fcgt flexible M\u00f6glichkeiten zur Verwaltung von Projekten hinzu \u2013 alles von einer einzigen Anwendung aus.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2e757fd elementor-widget elementor-widget-image\" data-id=\"2e757fd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"768\" height=\"512\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/12\/pexels-torsten-dettlaff-193003-1920x1280-1-768x512.jpg\" class=\"attachment-medium_large size-medium_large wp-image-145312\" alt=\"gemeinsamer Posteingang mit onedesk\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/12\/pexels-torsten-dettlaff-193003-1920x1280-1-768x512.jpg 768w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/12\/pexels-torsten-dettlaff-193003-1920x1280-1-300x200.jpg 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/12\/pexels-torsten-dettlaff-193003-1920x1280-1-1024x683.jpg 1024w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/12\/pexels-torsten-dettlaff-193003-1920x1280-1-1536x1024.jpg 1536w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/12\/pexels-torsten-dettlaff-193003-1920x1280-1.jpg 1920w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-ee8eb4c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"ee8eb4c\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-174c6bb\" data-id=\"174c6bb\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-dcd081b elementor-widget elementor-widget-image\" data-id=\"dcd081b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"510\" height=\"510\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/email-3.png\" class=\"attachment-large size-large wp-image-117874\" alt=\"gemeinsames E-Mail-Postfach\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/email-3.png 510w, https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/email-3-300x300.png 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/email-3-150x150.png 150w, https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/email-3-255x255.png 255w, https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/email-3-80x80.png 80w, https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/email-3-40x40.png 40w, https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/email-3-60x60.png 60w, https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/email-3-480x480.png 480w, https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/email-3-500x500.png 500w, https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/email-3-360x360.png 360w, https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/email-3-380x380.png 380w\" sizes=\"(max-width: 510px) 100vw, 510px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-151dc05\" data-id=\"151dc05\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4c71468 elementor-widget elementor-widget-heading\" data-id=\"4c71468\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Was ist ein gemeinsamer Posteingang?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7061e98 elementor-widget elementor-widget-text-editor\" data-id=\"7061e98\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tEin gemeinsamer Posteingang ist genau das \u2013 ein Posteingang, der f\u00fcr mehrere Benutzer bestimmt ist. Der gemeinsame Posteingang bietet eine Top-Down-Ansicht der eingehenden Kundenkommunikation.\n\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d110330 elementor-widget elementor-widget-heading\" data-id=\"d110330\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Warum m\u00f6chten Sie einen gemeinsamen Posteingang?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bf9a6f3 elementor-widget elementor-widget-text-editor\" data-id=\"bf9a6f3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Ein gemeinsam genutzter Posteingang kann dabei helfen, Ihre E-Mail-Kommunikation zu rationalisieren und zu vereinfachen.&nbsp;&nbsp;<\/p>\n<ul>\n<li aria-level=\"1\">Verwaltung all Ihrer Klienten und Kunden an einem Ort<\/li>\n<li aria-level=\"1\">Verwalten Sie mehrere Posteing\u00e4nge von einem Ort aus.<\/li>\n<li aria-level=\"1\">Lassen Sie die eingehende Kommunikation von mehreren Mitarbeitern \u00fcberwachen<\/li>\n<li aria-level=\"1\">Verhindern Sie, dass Nachrichten durch das Raster rutschen<\/li>\n<li aria-level=\"1\">Reduzieren Sie Nachrichtendurcheinander f\u00fcr einzelne Benutzer<\/li>\n<li aria-level=\"1\">Einfaches Verfolgen, Filtern, Suchen und Organisieren aller E-Mails.<\/li>\n<\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-9559b00 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"9559b00\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-e44f933\" data-id=\"e44f933\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3b2ddf9 elementor-widget elementor-widget-heading\" data-id=\"3b2ddf9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Was macht der gemeinsame Posteingang von OneDesk anders?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f7068a5 elementor-widget elementor-widget-text-editor\" data-id=\"f7068a5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Der gemeinsame Posteingang in OneDesk wird in unserem <a href=\"https:\/\/onedesk.com\/de\/anwendungsfall\/omnichannel\/\">Omni-Channel-Messaging-System verwendet<\/a> , damit alle Ihre Mitteilungen leicht einsehbar sind. Dar\u00fcber hinaus k\u00f6nnen Automatisierungen auf Nachrichten angewendet werden, um das Helpdesk- und Projektmanagement innerhalb von OneDesk zu optimieren.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c958a4f elementor-widget elementor-widget-heading\" data-id=\"c958a4f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Welche n\u00fctzlichen Funktionen f\u00fcr den gemeinsamen Posteingang bietet OneDesk?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-35696e9 elementor-widget elementor-widget-text-editor\" data-id=\"35696e9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li aria-level=\"1\">Automatisiertes Messaging durch <a href=\"https:\/\/onedesk.com\/de\/eigenschaften-index\/workflow-automatisierungen\/\">Workflow-Automatisierungen<\/a> .<\/li><li aria-level=\"1\"><a href=\"https:\/\/onedesk.com\/de\/eigenschaften-index\/erstellen-sie-ihre-eigenen-e-mail-vorlagen\/\">E-Mail-Vorlagen<\/a> mit variablen Eigenschaften. E-Mail-Vorlagen k\u00f6nnen basierend auf verschiedenen Bedingungen automatisch versendet werden.<\/li><li aria-level=\"1\">Erstellen Sie Tickets direkt \u00fcber eingehende Nachrichten und E-Mails.<\/li><li aria-level=\"1\">E-Mails einfach kategorisieren, organisieren und nachverfolgen.<\/li><li aria-level=\"1\">Weisen Sie Teamkollegen E-Mails zu (sogar automatisch).<\/li><li aria-level=\"1\">Flexible, gemeinsam nutzbare Arbeitsansichten. In Arbeitsansichten sehen Sie Ihre E-Mails. Ansichten k\u00f6nnen zur einfachen Verwendung gefiltert, gruppiert und gespeichert werden.<\/li><li aria-level=\"1\">Legen Sie Service Level Agreements (SLAs) fest, um Reaktions- und L\u00f6sungsziele f\u00fcr E-Mails festzulegen. Benachrichtigungen \u00fcber SLA-Verletzungen erm\u00f6glichen es Ihnen oder Ihrem Team, den \u00dcberblick zu behalten.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-42bd9d1\" data-id=\"42bd9d1\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-af1d733 elementor-widget elementor-widget-image\" data-id=\"af1d733\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1024\" height=\"818\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/05\/Emails-1024x818.png\" class=\"attachment-large size-large wp-image-100942\" alt=\"E-Mails\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/05\/Emails-1024x818.png 1024w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/05\/Emails-300x240.png 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/05\/Emails-768x613.png 768w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/05\/Emails-376x300.png 376w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/05\/Emails-1127x900.png 1127w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/05\/Emails-255x204.png 255w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/05\/Emails-100x80.png 100w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/05\/Emails-50x40.png 50w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/05\/Emails-480x383.png 480w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/05\/Emails-500x399.png 500w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/05\/Emails-750x599.png 750w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/05\/Emails-360x287.png 360w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/05\/Emails.png 1410w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-00b1c32 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"00b1c32\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-392fa68\" data-id=\"392fa68\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-14c7161 elementor-widget elementor-widget-image\" data-id=\"14c7161\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"602\" height=\"597\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/01\/EmailMonitoring.webp\" class=\"attachment-large size-large wp-image-161876\" alt=\"E-Mail-Nachrichten \u00fcberwachen\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/01\/EmailMonitoring.webp 602w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/01\/EmailMonitoring-300x298.webp 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/01\/EmailMonitoring-150x150.webp 150w\" sizes=\"(max-width: 602px) 100vw, 602px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-321ccbd\" data-id=\"321ccbd\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-cad3434 elementor-widget elementor-widget-heading\" data-id=\"cad3434\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Wie funktioniert der gemeinsame Posteingang?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f28a2bf elementor-widget elementor-widget-text-editor\" data-id=\"f28a2bf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Leiten Sie Ihre E- <a href=\"https:\/\/onedesk.com\/best-practice-auto-forward-email-to-ticket\/\">Mails<\/a> automatisch aus einem oder mehreren Posteing\u00e4ngen weiter. E-Mails werden automatisch als Tickets erfasst. Tickets enthalten alle Informationen aus der E-Mail \u2013 Kundendaten, E-Mail-Text, Betreffzeile und Anh\u00e4nge. Sie k\u00f6nnen direkt auf die E-Mail Ihres Kunden antworten, ohne OneDesk zu verlassen. Administratorbenutzer k\u00f6nnen eingehende und ausgehende E-Mails von ihrem Verwaltungsportal aus \u00fcberwachen.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-a264a5c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"a264a5c\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-9f2c365\" data-id=\"9f2c365\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a7ae998 elementor-widget elementor-widget-heading\" data-id=\"a7ae998\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Verfolgen, organisieren und verwalten Sie Ihren gemeinsamen Posteingang ganz einfach<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-72bc134 elementor-widget elementor-widget-text-editor\" data-id=\"72bc134\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Der gemeinsame Posteingang von OneDesk bietet viele Tools zur einfachen Verwaltung Ihrer E-Mail-Tickets. Tickets k\u00f6nnen Priorit\u00e4ten haben, Einzelpersonen oder Teams zugewiesen werden und eindeutige <a href=\"https:\/\/onedesk.com\/de\/eigenschaften-index\/konfigurierbare-typen\/\">Typen<\/a> oder Status haben. In Ihrer <a href=\"https:\/\/onedesk.com\/de\/videos\/onedesk-erste-schritte-erstellen-freigeben-arbeitsansichten\/\">Arbeitsansicht<\/a> k\u00f6nnen Sie Details zu Ihren Tickets sehen. Arbeitsansichten sind in hohem Ma\u00dfe konfigurierbar. Filtern Sie Tickets beispielsweise danach, wer die E-Mail gesendet hat oder aus welchem Posteingang sie stammt, wann sie erstellt wurde, den Status und vieles mehr.&nbsp; Das Beste ist, dass Arbeitsansichten gespeichert werden k\u00f6nnen, sodass Sie einfach zwischen der Ansicht wechseln k\u00f6nnen, die Sie gerade ben\u00f6tigen.&nbsp;<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-a7ec8cb\" data-id=\"a7ec8cb\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-02fc591 elementor-widget elementor-widget-image\" data-id=\"02fc591\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"995\" height=\"389\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/07\/Shared-Inbox-View.webp\" class=\"attachment-large size-large wp-image-236806\" alt=\"Ansicht des freigegebenen Posteingangs f\u00fcr professionelle Dienste\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/07\/Shared-Inbox-View.webp 995w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/07\/Shared-Inbox-View-300x117.webp 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/07\/Shared-Inbox-View-768x300.webp 768w\" sizes=\"(max-width: 995px) 100vw, 995px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4dd71b3 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4dd71b3\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-e1faa63\" data-id=\"e1faa63\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b282770 elementor-align-center elementor-widget elementor-widget-global elementor-global-239885 elementor-global-131872 elementor-widget-button\" data-id=\"b282770\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-lg elementor-animation-grow\" href=\"https:\/\/onedesk.com\/de\/melde-dich-kostenlos-an\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Melde dich kostenlos an!<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Gemeinsamer Posteingang Ein gemeinsam genutzter Posteingang schafft einen einfachen Kommunikationskanal zwischen Ihrer Organisation und den Kunden und Kunden, mit denen Sie Gesch\u00e4fte t\u00e4tigen. Der gemeinsame Posteingang von OneDesk erreicht diese Ziele und f\u00fcgt flexible M\u00f6glichkeiten zur Verwaltung von Projekten hinzu \u2013 alles von einer einzigen Anwendung aus. Was ist ein gemeinsamer Posteingang? Ein gemeinsamer Posteingang [&hellip;]<\/p>\n","protected":false},"author":31,"featured_media":0,"parent":151676,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"tpgb_global_settings":"","_crdt_document":"","inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-235282","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.4 (Yoast SEO v27.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Gemeinsamer Posteingang | Eigenschaften | OneDesk-Helpdesk und PM<\/title>\n<meta name=\"description\" content=\"OneDesk ist eine Helpdesk- und Projektmanagementsoftware. Erfahren Sie, wie der gemeinsame Posteingang in OneDesk Ihnen dabei helfen kann, organisiert zu bleiben.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/onedesk.com\/de\/features-index\/gemeinsamer-posteingang\/\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Gemeinsamer Posteingang | Eigenschaften | OneDesk-Helpdesk und PM\" \/>\n<meta property=\"og:description\" content=\"OneDesk ist eine Helpdesk- und Projektmanagementsoftware. 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