{"id":257037,"date":"2023-09-27T15:56:52","date_gmt":"2023-09-27T15:56:52","guid":{"rendered":"https:\/\/onedesk.com\/helpdesk-software-2\/hipaa-konformer-helpdesk\/"},"modified":"2023-12-18T18:43:43","modified_gmt":"2023-12-18T18:43:43","slug":"hipaa-konformer-helpdesk","status":"publish","type":"page","link":"https:\/\/onedesk.com\/de\/helpdesk-software-2\/hipaa-konformer-helpdesk\/","title":{"rendered":"HIPAA-konformer Helpdesk"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"257037\" class=\"elementor elementor-257037 elementor-168947\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-84a5a5e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"84a5a5e\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-cad0f15\" data-id=\"cad0f15\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-da17337 elementor-widget elementor-widget-heading\" data-id=\"da17337\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">HIPAA-konforme Helpdesk-L\u00f6sung<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e357003 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e357003\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-92b183f\" data-id=\"92b183f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f754d8e elementor-widget elementor-widget-text-editor\" data-id=\"f754d8e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Ein hohes Ma\u00df an Sicherheit und Datenschutz ist f\u00fcr das Helpdesk-Tool jedes Unternehmens wichtig. Organisationen, die sich mit <a href=\"https:\/\/www.hhs.gov\/answers\/hipaa\/what-is-phi\/index.html\">gesch\u00fctzten Gesundheitsinformationen (Protected Health Information, PHI)<\/a> befassen, m\u00fcssen bestimmte Standards \u00fcbernehmen, die von einer HIPAA-konformen Helpdesk-L\u00f6sung erf\u00fcllt werden. OneDesk kann in einer HIPAA-konformen Umgebung verwendet werden und bietet eine vollst\u00e4ndige Helpdesk- und Projektmanagementl\u00f6sung in einer robusten App.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-07e777a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"07e777a\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-86309ec\" data-id=\"86309ec\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-42d7ba3 elementor-widget elementor-widget-heading\" data-id=\"42d7ba3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Was ist HIPAA?  <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b4ab565 elementor-widget elementor-widget-text-editor\" data-id=\"b4ab565\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Der Health Insurance Portability and Accountability Act (HIPAA) ist ein vom Kongress der Vereinigten Staaten erlassenes Gesetz, das Regeln und Standards f\u00fcr Gesundheitsdienstleister und gesundheitsbezogene Organisationen festlegt. Diese Standards schreiben den Schutz und Umgang mit gesch\u00fctzten Gesundheitsinformationen (PHI) und anderen Prozessen vor. Weitere Informationen finden Sie in <a href=\"https:\/\/www.hhs.gov\/hipaa\/index.html\">den HIPAA-Richtlinien<\/a><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-05aee1e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"05aee1e\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-54a36b8\" data-id=\"54a36b8\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-32ab6b1 elementor-widget elementor-widget-heading\" data-id=\"32ab6b1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Vorteile von Helpdesk-Software<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4a292f1 elementor-widget elementor-widget-text-editor\" data-id=\"4a292f1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Eine Helpdesk-Software kann eine HIPAA-konforme Organisation unterst\u00fctzen, indem sie Ihren Arbeitsablauf verbessert und den Supportprozess rationalisiert. Zum einen zentralisiert die HIPAA-konforme Helpdesk-L\u00f6sung von OneDesk Kundenanfragen. Tickets, die aus E-Mails (sogar aus mehreren Posteing\u00e4ngen) oder aus Supportanfrageformularen erstellt wurden, k\u00f6nnen alle \u00fcber die Anwendung gel\u00f6st werden. Mit OneDesk k\u00f6nnen Sie au\u00dferdem Anfragen an Agenten zuweisen und selektieren, sodass Tickets nicht verpasst oder vergessen werden. Sie k\u00f6nnen auch flexible Automatisierungen anwenden, um sich wiederholende Arbeiten zu reduzieren und Ihren Arbeitsablauf zu verbessern.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-875e50f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"875e50f\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-b0bcb30\" data-id=\"b0bcb30\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4147210 elementor-widget elementor-widget-heading\" data-id=\"4147210\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Eine sichere HIPAA-konforme Helpdesk-L\u00f6sung<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c42f5c9 elementor-widget elementor-widget-text-editor\" data-id=\"c42f5c9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>OneDesk bietet ein hohes Ma\u00df an Sicherheit:<\/p>\n<ul>\n<li>Gehostet auf Amazon Web Services (AWS), einer cloudbasierten Plattform, die ein <a href=\"http:\/\/aws.amazon.com\/compliance\/\">hohes Ma\u00df an Sicherheit und HIPAA-Konformit\u00e4t<\/a> bietet.<\/li>\n<li>Daten \u00fcber SSL verschl\u00fcsselt.<\/li>\n<li>Wir bieten auch <a href=\"https:\/\/onedesk.com\/features-index\/on-premise-helpdesk-on-premise-project-management\/\">On-Premise-<\/a> und Private-Cloud-Optionen an.<\/li>\n<li>Regelm\u00e4\u00dfige Datensicherungen.<\/li>\n<li>Aktivit\u00e4tspr\u00fcfungskontrollen.<\/li>\n<li>Benutzerauthentifizierung und Zugriffskontrollen auf Benutzerebene.<\/li>\n<li>Zwei-Faktor-Authentifizierung.<\/li>\n<li>Zus\u00e4tzliche Konfigurationen und erweiterte Sicherheitsfunktionen, um zu verhindern, dass PHI versehentlich offengelegt werden.<\/li>\n<\/ul>\n<p>F\u00fcr Organisationen, die die HIPAA-Konformit\u00e4t erf\u00fcllen m\u00f6chten, bieten wir unsere Business Associate Agreements (BAA) an <a href=\"mailto:support@onedesk.com\">.<\/a> Wir stellen Ihnen auch die Informationen zur Verf\u00fcgung, um Ihr Konto in \u00dcbereinstimmung mit HIPAA zu konfigurieren. Diese zus\u00e4tzlichen erweiterten Sicherheitsfunktionen sollten so konfiguriert werden, dass PHI-Verst\u00f6\u00dfe bestm\u00f6glich vermieden werden. Weitere Informationen zum Prozess finden Sie unter: <a href=\"https:\/\/onedesk.com\/onedesk-for-hipaa-process\/\">HIPAA-Konformit\u00e4t mit OneDesk<\/a> .<\/p>\n<p>HIPAA-f\u00e4hige Konten beinhalten: das unterzeichnete BAA und alle Unternehmensfunktionen f\u00fcr 29 $\/Benutzer pro Monat, die Abrechnung erfolgt auf j\u00e4hrlicher Basis. <a href=\"https:\/\/onedesk.com\/request-quote-hipaa\/\">Fordern Sie hier ein Angebot an<\/a> .<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-fb4ef06 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"fb4ef06\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-f0ab7fb\" data-id=\"f0ab7fb\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c4f4606 elementor-widget elementor-widget-heading\" data-id=\"c4f4606\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">HIPAA-konforme Helpdesk-Funktionen<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b12da34 elementor-widget elementor-widget-text-editor\" data-id=\"b12da34\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Eine HIPAA-konforme Helpdesk-Software kann Ihr Team unterst\u00fctzen, indem sie Tools bereitstellt, die mit Ihnen und Ihren Kunden zusammenarbeiten. Nachfolgend finden Sie einige dieser n\u00fctzlichen Tools.  <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-73c1322 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"73c1322\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/onedesk.com\/de\/features-index\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Sehen Sie sich eine vollst\u00e4ndige Liste der Funktionen an<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3a63638 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3a63638\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-9cad207\" data-id=\"9cad207\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2d2e3b7 elementor-widget elementor-widget-heading\" data-id=\"2d2e3b7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Unterst\u00fctzen Sie Kunden \u00fcber mehrere Kan\u00e4le<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-678211b elementor-widget elementor-widget-text-editor\" data-id=\"678211b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Es ist wichtig, Kunden zu ihren Bedingungen zu treffen. Einige Kunden bevorzugen den Kontakt per Live-Chat und andere per E-Mail. Der HIPAA-konforme Helpdesk von OneDesk bietet Tools zur Unterst\u00fctzung von Kunden und Agenten. Tickets k\u00f6nnen automatisch per E-Mail eingereicht werden. Nutzen Sie au\u00dferdem das OneDesk- <a href=\"https:\/\/onedesk.com\/de\/features-index\/web-widget\/\">Widget<\/a> , das Webformulare, ein Kundenportal, Live-Chat und eine Wissensdatenbank umfasst. Unabh\u00e4ngig davon, wie ein Kunde Kontakt aufnimmt, k\u00f6nnen Sie Anfragen \u00fcber Ihre OneDesk-Hauptanwendung beantworten und l\u00f6sen.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-1f7e283\" data-id=\"1f7e283\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c337d4b elementor-widget elementor-widget-image\" data-id=\"c337d4b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"462\" height=\"702\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/05\/TicketCards.webp\" class=\"attachment-large size-large wp-image-232744\" alt=\"Ticketdetails\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/05\/TicketCards.webp 462w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/05\/TicketCards-197x300.webp 197w\" sizes=\"(max-width: 462px) 100vw, 462px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3679025 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3679025\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-0d35c9f\" data-id=\"0d35c9f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e9c8abd elementor-widget elementor-widget-image\" data-id=\"e9c8abd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"631\" height=\"619\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/05\/Customer_user_communication.webp\" class=\"attachment-medium_large size-medium_large wp-image-231918\" alt=\"Team- und Kundenzusammenarbeit\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/05\/Customer_user_communication.webp 631w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/05\/Customer_user_communication-300x294.webp 300w\" sizes=\"(max-width: 631px) 100vw, 631px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-19e3bae\" data-id=\"19e3bae\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2778a05 elementor-widget elementor-widget-heading\" data-id=\"2778a05\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">L\u00f6sen Sie Probleme gemeinsam  <\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-31c2d15 elementor-widget elementor-widget-text-editor\" data-id=\"31c2d15\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Weisen Sie sich oder Teammitglieder manuell oder automatisch eingehenden Tickets zu. Tickets haben <a href=\"https:\/\/onedesk.com\/de\/features-index\/konfigurierbare-status\/\">(konfigurierbare) Status<\/a> , sodass Sie auf einen Blick wissen, wie sich das Team entwickelt. Dar\u00fcber hinaus bieten Tickets eine Zusammenarbeit in Echtzeit. Der OneDesk- <a href=\"https:\/\/onedesk.com\/de\/features-index\/messenger-anwendung\/\">Messenger<\/a> erleichtert die Kontaktaufnahme mit Teammitgliedern oder Kunden. Bleiben Sie im Kontext, indem Sie direkt neben den Ticketdetails kommunizieren.<\/p>\n<p>Diese Funktionen erm\u00f6glichen es allen, auf dem gleichen Stand zu bleiben und Wiederholungen zu vermeiden.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-177dec3 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"177dec3\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-481e6e7\" data-id=\"481e6e7\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-90bd393 elementor-widget elementor-widget-heading\" data-id=\"90bd393\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Stellen Sie mit SLAs einen qualitativ hochwertigen Service sicher  <\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6a61a31 elementor-widget elementor-widget-text-editor\" data-id=\"6a61a31\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Service Level Agreements (SLAs) k\u00f6nnen Ihnen helfen, Ihren Kundensupport zu verbessern. Mit SLAs k\u00f6nnen Sie die Reaktionsf\u00e4higkeit des Support-Teams \u00fcberwachen und messen. Der HIPAA-konforme Helpdesk von OneDesk bietet anpassbare <a href=\"https:\/\/onedesk.com\/da\/videos\/serviceniveau-aftaler-slas-in-onedesk\/\">SLAs<\/a> . Sie k\u00f6nnen die Richtlinie definieren, der Richtlinie Tickets zuweisen und dann Ihr Team automatisch benachrichtigen, bevor gegen Richtlinien versto\u00dfen wird.  <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-1bd7b2b\" data-id=\"1bd7b2b\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4261b90 elementor-widget elementor-widget-image\" data-id=\"4261b90\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"739\" height=\"317\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/04\/slbreaches.webp\" class=\"attachment-large size-large wp-image-168901\" alt=\"Service-Level-Agreement-Unterst\u00fctzung\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/04\/slbreaches.webp 739w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/04\/slbreaches-300x129.webp 300w\" sizes=\"(max-width: 739px) 100vw, 739px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-a1808dd elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"a1808dd\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-d54f4c4\" data-id=\"d54f4c4\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-465b603 elementor-widget elementor-widget-image\" data-id=\"465b603\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"850\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/04\/AutoReplies.webp\" class=\"attachment-large size-large wp-image-169465\" alt=\"automatische Antworten des Helpdesks\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/04\/AutoReplies.webp 1000w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/04\/AutoReplies-300x255.webp 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/04\/AutoReplies-768x653.webp 768w\" sizes=\"(max-width: 1000px) 100vw, 1000px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-09b5c75\" data-id=\"09b5c75\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c269541 elementor-widget elementor-widget-heading\" data-id=\"c269541\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Sparen Sie Zeit und Aufwand mit Workflow-Automatisierungen<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c796790 elementor-widget elementor-widget-text-editor\" data-id=\"c796790\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>OneDesk bietet leistungsstarke und flexible Tools <a href=\"https:\/\/onedesk.com\/de\/features-index\/workflow-automatisierungen\/\">zur Workflow-Automatisierung<\/a> . Mit Automatisierungen k\u00f6nnen Sie Ihren Arbeitsablauf auf verschiedene Weise optimieren.  <\/p>\n<p>Automatisch:<\/p>\n<ul>\n<li>E-Mails senden.<\/li>\n<li>Tickets zuweisen und weiterleiten.<\/li>\n<li>Ticketstatus \u00e4ndern.<\/li>\n<li>Eigenschaften \u00e4ndern.<\/li>\n<li>Erstellen Sie Projekte.<\/li>\n<li>und vieles mehr!<\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e30b79a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e30b79a\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-e87f3aa\" data-id=\"e87f3aa\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9dcc19b elementor-widget elementor-widget-heading\" data-id=\"9dcc19b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">H\u00e4ufig gestellte Fragen zu OneDesk f\u00fcr HIPAA<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a41730d uael-faq-box-layout-yes align-at-left elementor-widget elementor-widget-uael-faq\" data-id=\"a41730d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"uael-faq.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t\t<div id='uael-faq-wrapper-172' class=\"uael-faq-wrapper\">\n\t\t\t\t<div class=\"uael-faq-container uael-faq-layout-accordion\" data-layout=\"accordion\" >\n\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"uael-accordion-597b568\" class=\"uael-faq-accordion\" role=\"tablist\">\n\t\t\t\t\t\t\t\t<div class= \"uael-accordion-title\" aria-expanded=\"false\" role=\"tab\">\n\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon uael-accordion-icon-left\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-closed\"><i class=\"fas fa-angle-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-opened\"><i class=\"fas fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<h3 class=\"uael-question-597b568 uael-question-span\" tabindex=\"0\" id=\"uael-faq-1-6a33225dd3594\">Ist OneDesk HIPAA-konform?<\/h3>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"uael-accordion-content\" role=\"tabpanel\">\n\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\t<span><p>Ja, OneDesk bietet HIPAA-f\u00e4hige Konten an, die das unterzeichnete BAA enthalten. Erfahren Sie mehr \u00fcber den Prozess von <a href=\"https:\/\/onedesk.com\/onedesk-for-hipaa-process\/\">OneDesk f\u00fcr HIPAA<\/a> .<\/p><\/span>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"uael-accordion-42b72b7\" class=\"uael-faq-accordion\" role=\"tablist\">\n\t\t\t\t\t\t\t\t<div class= \"uael-accordion-title\" aria-expanded=\"false\" role=\"tab\">\n\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon uael-accordion-icon-left\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-closed\"><i class=\"fas fa-angle-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-opened\"><i class=\"fas fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<h3 class=\"uael-question-42b72b7 uael-question-span\" tabindex=\"0\" id=\"uael-faq-2-6a33225dd36f6\">Was sind die Funktionen von OneDesk?<\/h3>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"uael-accordion-content\" role=\"tabpanel\">\n\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\t<span><p>OneDesk ist eine Helpdesk- und Projektmanagementl\u00f6sung in einer Plattform. Wir bieten viele Funktionen wie E-Mail-Ticketing, Automatisierungen und Ressourcenplanung. Eine <a href=\"https:\/\/onedesk.com\/de\/features-index\/\">vollst\u00e4ndige Liste der Funktionen finden Sie hier<\/a> .  <\/p><\/span>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"uael-accordion-5769aa9\" class=\"uael-faq-accordion\" role=\"tablist\">\n\t\t\t\t\t\t\t\t<div class= \"uael-accordion-title\" aria-expanded=\"false\" role=\"tab\">\n\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon uael-accordion-icon-left\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-closed\"><i class=\"fas fa-angle-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-opened\"><i class=\"fas fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<h3 class=\"uael-question-5769aa9 uael-question-span\" tabindex=\"0\" id=\"uael-faq-3-6a33225dd37cc\">Wie hoch ist der Preis f\u00fcr die HIPAA-konforme L\u00f6sung von OneDesk?<\/h3>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"uael-accordion-content\" role=\"tabpanel\">\n\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\t<span><p>Die Preise f\u00fcr HIPAA-f\u00e4hige Konten unterscheiden sich von unseren regul\u00e4ren Preisen. Es erfordert den Enterprise-Level-Plan zusammen mit einem HIPAA-Add-on. Ein HIPAA-Konto beinhaltet die BAA, kostet 29 US-Dollar pro Benutzer und Monat und wird j\u00e4hrlich in Rechnung gestellt. <a href=\"https:\/\/onedesk.com\/request-quote-hipaa\/\">Hier k\u00f6nnen Sie ein Angebot anfordern<\/a> .<\/p><\/span>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-13db26a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"13db26a\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-d92cd7b\" data-id=\"d92cd7b\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d0db6fe elementor-widget elementor-widget-heading\" data-id=\"d0db6fe\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/onedesk.com\/de\/melde-dich-kostenlos-an-2\/\">Kostenlos testen<\/a><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f736d20 elementor-widget elementor-widget-text-editor\" data-id=\"f736d20\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Testen Sie alle Funktionen von OneDesk 14 Tage lang kostenlos. Keine Kreditkarte ben\u00f6tigt. <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9a7ca47 elementor-align-center elementor-widget elementor-widget-global elementor-global-239885 elementor-global-131872 elementor-widget-button\" data-id=\"9a7ca47\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-lg elementor-animation-grow\" href=\"https:\/\/onedesk.com\/de\/melde-dich-kostenlos-an\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Melde dich kostenlos an!<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e43dd82 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e43dd82\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-af7a57a\" data-id=\"af7a57a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8f8ffd3 elementor-widget elementor-widget-heading\" data-id=\"8f8ffd3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Mehr \u00fcber die HIPAA-konforme Helpdesk-L\u00f6sung von OneDesk:<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5a48b74 elementor-widget elementor-widget-text-editor\" data-id=\"5a48b74\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul>\n<li><a href=\"https:\/\/onedesk.com\/how-a-healthcare-msp-uses-onedesk-to-streamline-its-workflow\/\">Wie ein MSP im Gesundheitswesen OneDesk nutzt, um seinen Arbeitsablauf zu optimieren<\/a><\/li>\n<li><a href=\"https:\/\/onedesk.com\/de\/branchen\/gesundheitsorganisationen\/\">OneDesk f\u00fcr Gesundheitsorganisationen<\/a><\/li>\n<li><a href=\"https:\/\/onedesk.com\/de\/neue-zugriffsberechtigungen-auf-anwendungsebene\/\">Informationen zu Berechtigungen auf Anwendungsebene<\/a><\/li>\n<li><a href=\"https:\/\/onedesk.com\/email-queues\/\">\u00dcber E-Mail-Warteschlangen in OneDesk<\/a><\/li>\n<li><a href=\"https:\/\/onedesk.com\/da\/videos\/webinar-kom-i-gang\/\">Erste Schritte: Webinar<\/a><\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>HIPAA-konforme Helpdesk-L\u00f6sung Ein hohes Ma\u00df an Sicherheit und Datenschutz ist f\u00fcr das Helpdesk-Tool jedes Unternehmens wichtig. Organisationen, die sich mit gesch\u00fctzten Gesundheitsinformationen (Protected Health Information, PHI) befassen, m\u00fcssen bestimmte Standards \u00fcbernehmen, die von einer HIPAA-konformen Helpdesk-L\u00f6sung erf\u00fcllt werden. OneDesk kann in einer HIPAA-konformen Umgebung verwendet werden und bietet eine vollst\u00e4ndige Helpdesk- und Projektmanagementl\u00f6sung in einer [&hellip;]<\/p>\n","protected":false},"author":30,"featured_media":0,"parent":64573,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"tpgb_global_settings":"","inline_featured_image":false,"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-257037","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.7 (Yoast SEO v27.8) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>HIPAA-konforme Helpdesk-L\u00f6sung | OneDesk<\/title>\n<meta name=\"description\" content=\"OneDesk ist eine Hipaa-kompatible Helpdesk-Software. 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