{"id":260425,"date":"2023-10-27T17:37:50","date_gmt":"2023-10-27T17:37:50","guid":{"rendered":"https:\/\/onedesk.com\/interface-navigation\/"},"modified":"2024-07-10T13:49:40","modified_gmt":"2024-07-10T13:49:40","slug":"interface-navigation","status":"publish","type":"page","link":"https:\/\/onedesk.com\/de\/loslegen\/interface-navigation\/","title":{"rendered":"Erste Schritte 2 \u2013 Schnittstelle"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"260425\" class=\"elementor elementor-260425 elementor-260350\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a9cefb6 e-flex e-con-boxed e-con e-parent\" data-id=\"a9cefb6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f2fdbcf elementor-widget elementor-widget-heading\" data-id=\"f2fdbcf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Schnittstelle und Navigation<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-518d19b e-flex e-con-boxed e-con e-parent\" data-id=\"518d19b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-2b80d63 e-con-full e-flex e-con e-child\" data-id=\"2b80d63\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9f21384 elementor-widget elementor-widget-heading\" data-id=\"9f21384\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Inhalte des Onboarding-Leitfadens:<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b650856 elementor-nav-menu__align-start elementor-nav-menu--dropdown-mobile_extra elementor-nav-menu__text-align-aside elementor-nav-menu--toggle elementor-nav-menu--burger elementor-widget elementor-widget-nav-menu\" data-id=\"b650856\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;layout&quot;:&quot;vertical&quot;,&quot;submenu_icon&quot;:{&quot;value&quot;:&quot;&lt;i class=\\&quot;fas fa-caret-down\\&quot; aria-hidden=\\&quot;true\\&quot;&gt;&lt;\\\/i&gt;&quot;,&quot;library&quot;:&quot;fa-solid&quot;},&quot;toggle&quot;:&quot;burger&quot;}\" data-widget_type=\"nav-menu.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<nav aria-label=\"Menu\" class=\"elementor-nav-menu--main elementor-nav-menu__container elementor-nav-menu--layout-vertical e--pointer-none\">\n\t\t\t\t<ul id=\"menu-1-b650856\" class=\"elementor-nav-menu sm-vertical\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-260364\"><a href=\"https:\/\/onedesk.com\/get-started\/\" class=\"elementor-item menu-link\">Leitfaden \u201eErste Schritte\u201c.<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-260370\"><a href=\"https:\/\/onedesk.com\/get-started\/interface-nav\/\" class=\"elementor-item menu-link\">Erste Schritte 2 \u2013 Schnittstelle<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-260369\"><a href=\"https:\/\/onedesk.com\/get-started\/work-structure\/\" class=\"elementor-item menu-link\">Leitfaden \u201eErste Schritte\u201c 3 \u2013 Arbeitsstruktur<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-260368\"><a href=\"https:\/\/onedesk.com\/get-started\/adding-support\/\" class=\"elementor-item menu-link\">Leitfaden \u201eErste Schritte\u201c 4 \u2013 Unterst\u00fctzung hinzuf\u00fcgen<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-260367\"><a href=\"https:\/\/onedesk.com\/get-started\/ticketing\/\" class=\"elementor-item menu-link\">Leitfaden \u201eErste Schritte\u201c 5 \u2013 Ticketing und Support<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-260366\"><a href=\"https:\/\/onedesk.com\/get-started\/pm-tasks\/\" class=\"elementor-item menu-link\">Leitfaden \u201eErste Schritte\u201c 6 \u2013 PM und Aufgaben<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-260365\"><a href=\"https:\/\/onedesk.com\/get-started\/subscribing-going-live\/\" class=\"elementor-item menu-link\">Leitfaden \u201eErste Schritte\u201c 7 \u2013 Abonnieren<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t<div class=\"elementor-menu-toggle\" role=\"button\" tabindex=\"0\" aria-label=\"Menu Toggle\" aria-expanded=\"false\">\n\t\t\t<i aria-hidden=\"true\" role=\"presentation\" class=\"elementor-menu-toggle__icon--open eicon-menu-bar\"><\/i><i aria-hidden=\"true\" role=\"presentation\" class=\"elementor-menu-toggle__icon--close eicon-close\"><\/i>\t\t<\/div>\n\t\t\t\t\t<nav class=\"elementor-nav-menu--dropdown elementor-nav-menu__container\" aria-hidden=\"true\">\n\t\t\t\t<ul id=\"menu-2-b650856\" class=\"elementor-nav-menu sm-vertical\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-260364\"><a href=\"https:\/\/onedesk.com\/get-started\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Leitfaden \u201eErste Schritte\u201c.<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-260370\"><a href=\"https:\/\/onedesk.com\/get-started\/interface-nav\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Erste Schritte 2 \u2013 Schnittstelle<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-260369\"><a href=\"https:\/\/onedesk.com\/get-started\/work-structure\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Leitfaden \u201eErste Schritte\u201c 3 \u2013 Arbeitsstruktur<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-260368\"><a href=\"https:\/\/onedesk.com\/get-started\/adding-support\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Leitfaden \u201eErste Schritte\u201c 4 \u2013 Unterst\u00fctzung hinzuf\u00fcgen<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-260367\"><a href=\"https:\/\/onedesk.com\/get-started\/ticketing\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Leitfaden \u201eErste Schritte\u201c 5 \u2013 Ticketing und Support<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-260366\"><a href=\"https:\/\/onedesk.com\/get-started\/pm-tasks\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Leitfaden \u201eErste Schritte\u201c 6 \u2013 PM und Aufgaben<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-260365\"><a href=\"https:\/\/onedesk.com\/get-started\/subscribing-going-live\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Leitfaden \u201eErste Schritte\u201c 7 \u2013 Abonnieren<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e895292 e-con-full e-flex e-con e-child\" data-id=\"e895292\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-962cb16 elementor-widget elementor-widget-text-editor\" data-id=\"962cb16\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>OneDesk ist eine Komplettplattform f\u00fcr Helpdesk, Projektmanagement und PSA.<\/p>\n<p>In OneDesk gibt es <a href=\"https:\/\/onedesk.com\/de\/helpdesk-projektmanagement-glossar\/\" target=\"_blank\" rel=\"noopener\">Benutzer und Kunden<\/a> . Benutzer (Agenten) sind Mitglieder Ihres Teams, normalerweise diejenigen, die Tickets oder anderen Arbeiten zugewiesen sind. Kunden (Endbenutzer) k\u00f6nnen unternehmensextern oder intern sein, sind aber die Personen, f\u00fcr die Sie Dienstleistungen erbringen.<\/p>\n<p><strong>Benutzer k\u00f6nnen Arbeiten ausf\u00fchren in:<\/strong><\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li>Die Web-App \u2013 Zugriff \u00fcber einen Desktop- oder Laptop-Browser. Die Web-App ist der zentrale Ort, an dem Sie und Ihr Team arbeiten. Es bietet die volle Funktionalit\u00e4t, um auf Kunden\/Endbenutzer zu reagieren, Tickets oder Aufgaben zu aktualisieren, Rechnungen zu erstellen, Ihr Konto zu konfigurieren und mehr.<\/li>\n<li>Die mobile App \u2013 Verf\u00fcgbar f\u00fcr iOS und Android. Die mobile App bietet Benutzern die M\u00f6glichkeit, unterwegs zu arbeiten. Es erm\u00f6glicht Benutzern, Arbeiten zu aktualisieren, Zeit einzureichen und auf Kunden zu antworten.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><strong>Kunden k\u00f6nnen interagieren \u00fcber:<\/strong><\/p>\n<ul>\n<li>E-Mail \u2013 Kunden k\u00f6nnen \u00fcber ihre E-Mail Tickets einreichen und Benachrichtigungen erhalten oder auf Aktualisierungen antworten. (Mehr dazu erfahren wir sp\u00e4ter im Ratgeber).<\/li>\n<li>Kunden-Apps \u2013 Kunden oder Endbenutzer k\u00f6nnen \u00fcber die Kundenanwendungen interagieren. Zu diesen Anwendungen geh\u00f6ren: Live-Chat, Portal, Formulare und Wissensdatenbank. Einige oder alle davon k\u00f6nnen bereitgestellt werden. Der Zugriff auf die Apps kann von Mobil-, Laptop- oder Desktop-Browsern \u00fcber einen Link oder das Web-Widget erfolgen. Wir werden sp\u00e4ter mehr dar\u00fcber erfahren.<\/li>\n<li>Andere Tools \u00fcber Integrationen \u2013 OneDesk l\u00e4sst sich in eine Reihe von Anwendungen von Drittanbietern integrieren. Einige dieser Integrationen erm\u00f6glichen es Kunden, zu interagieren oder Anfragen einzureichen.<\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e4e6e71 e-flex e-con-boxed e-con e-parent\" data-id=\"e4e6e71\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6d13b98 elementor-widget elementor-widget-text-editor\" data-id=\"6d13b98\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Laden Sie Ihr Team (Benutzer) ein, wenn Sie den \u201eErste Schritte\u201c-Assistenten durchlaufen. Kunden werden automatisch hinzugef\u00fcgt, wenn sie zum ersten Mal Tickets einreichen. Sie k\u00f6nnen Benutzer oder Kunden auch \u00fcber die Schaltfl\u00e4che \u201eHinzuf\u00fcgen\u201c in der oberen Leiste hinzuf\u00fcgen.  <\/p>\n<p>Erfahren Sie mehr:<\/p>\n<ul>\n<li><a href=\"https:\/\/kb.onedesk.com\/app-od\/o-onedesk\/knowledge-base-1\/article-eae86815-fa44-4016-9f6e-ca1c65dc2836\" target=\"_blank\" rel=\"noopener\">Benutzer hinzuf\u00fcgen\/verwalten<\/a><\/li>\n<li><a href=\"https:\/\/kb.onedesk.com\/app-od\/o-onedesk\/knowledge-base-1\/article-c59d72dd-56c0-475c-8e9e-ca3575c060f1\" target=\"_blank\" rel=\"noopener\">\u00dcber Kunden &amp; Kundenorganisationen<\/a><\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-78c0a13 elementor-widget elementor-widget-heading\" data-id=\"78c0a13\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Die OneDesk-Web-App<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8ec62d4 elementor-widget elementor-widget-text-editor\" data-id=\"8ec62d4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Die volle Funktionalit\u00e4t von OneDesk ist in der Web-App vorhanden. Hier k\u00f6nnen Sie Tickets bearbeiten, Aufgaben planen, Kunden Rechnungen stellen, Berichte erstellen und vieles mehr.  <\/p>\n<p>Bewegen Sie den Mauszeiger \u00fcber die Zahlen unten, um mehr \u00fcber Teile der Benutzeroberfl\u00e4che zu erfahren.  <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4597cb2 e-flex e-con-boxed e-con e-parent\" data-id=\"4597cb2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-047cdb4 elementor-widget elementor-widget-hotspot\" data-id=\"047cdb4\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;hotspot&quot;:[{&quot;_id&quot;:&quot;ab058b2&quot;,&quot;hotspot_label&quot;:&quot;1&quot;,&quot;hotspot_tooltip_content&quot;:&quot;&lt;p&gt;Benutzer-Apps befinden sich in dieser Leiste ganz links.  &lt;\\\/p&gt;\\n&lt;p&gt;Die ersten drei: Tickets, Aufgaben und Projekte sind die wichtigsten Benutzer-Apps, mit denen Ihr Team arbeiten wird.  &lt;\\\/p&gt;&lt;\\\/p&gt;\\n&quot;,&quot;hotspot_offset_x&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:1,&quot;sizes&quot;:[]},&quot;hotspot_offset_y&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:25,&quot;sizes&quot;:[]},&quot;hotspot_tooltip_position&quot;:&quot;yes&quot;,&quot;hotspot_position&quot;:&quot;left&quot;,&quot;hotspot_tooltip_width&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:0,&quot;sizes&quot;:[]},&quot;index&quot;:0,&quot;__dynamic__&quot;:null,&quot;hotspot_link&quot;:{&quot;url&quot;:&quot;&quot;,&quot;is_external&quot;:&quot;&quot;,&quot;nofollow&quot;:&quot;&quot;,&quot;custom_attributes&quot;:&quot;&quot;},&quot;hotspot_icon&quot;:{&quot;value&quot;:&quot;&quot;,&quot;library&quot;:&quot;&quot;},&quot;hotspot_icon_position&quot;:null,&quot;hotspot_icon_spacing&quot;:null,&quot;hotspot_custom_size&quot;:&quot;no&quot;,&quot;hotspot_width&quot;:null,&quot;hotspot_height&quot;:null,&quot;hotspot_horizontal&quot;:&quot;left&quot;,&quot;hotspot_offset_x_widescreen&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;hotspot_offset_x_tablet_extra&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;hotspot_offset_x_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;hotspot_offset_x_mobile_extra&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;hotspot_offset_x_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;hotspot_vertical&quot;:&quot;top&quot;,&quot;hotspot_offset_y_widescreen&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;hotspot_offset_y_tablet_extra&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;hotspot_offset_y_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;hotspot_offset_y_mobile_extra&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;hotspot_offset_y_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;hotspot_position_widescreen&quot;:&quot;&quot;,&quot;hotspot_position_tablet_extra&quot;:&quot;&quot;,&quot;hotspot_position_tablet&quot;:&quot;&quot;,&quot;hotspot_position_mobile_extra&quot;:&quot;&quot;,&quot;hotspot_position_mobile&quot;:&quot;&quot;,&quot;hotspot_tooltip_width_widescreen&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;hotspot_tooltip_width_tablet_extra&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;hotspot_tooltip_width_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;hotspot_tooltip_width_mobile_extra&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;hotspot_tooltip_width_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;hotspot_tooltip_text_wrap&quot;:&quot;&quot;},{&quot;_id&quot;:&quot;642b4ec&quot;,&quot;hotspot_label&quot;:&quot;2&quot;,&quot;hotspot_tooltip_content&quot;:&quot;&lt;p&gt;Die Messenger-App enth\\u00e4lt Ihre Konversationen.&lt;\\\/p&gt;\\n&lt;p&gt;Klicken Sie unten auf \\u201eWeitere Anwendungen\\u201c, um auf alle anderen Benutzer-Apps zuzugreifen.&lt;\\\/p&gt;\\n&quot;,&quot;hotspot_offset_x&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:1,&quot;sizes&quot;:[]},&quot;hotspot_offset_y&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:84,&quot;sizes&quot;:[]},&quot;hotspot_tooltip_position&quot;:&quot;yes&quot;,&quot;hotspot_position&quot;:&quot;left&quot;,&quot;index&quot;:1,&quot;__dynamic__&quot;:null,&quot;hotspot_link&quot;:{&quot;url&quot;:&quot;&quot;,&quot;is_external&quot;:&quot;&quot;,&quot;nofollow&quot;:&quot;&quot;,&quot;custom_attributes&quot;:&quot;&quot;},&quot;hotspot_icon&quot;:{&quot;value&quot;:&quot;&quot;,&quot;library&quot;:&quot;&quot;},&quot;hotspot_icon_position&quot;:null,&quot;hotspot_icon_spacing&quot;:null,&quot;hotspot_custom_size&quot;:&quot;no&quot;,&quot;hotspot_width&quot;:null,&quot;hotspot_height&quot;:null,&quot;hotspot_horizontal&quot;:&quot;left&quot;,&quot;hotspot_offset_x_widescreen&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;hotspot_offset_x_tablet_extra&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;hotspot_offset_x_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;hotspot_offset_x_mobile_extra&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;hotspot_offset_x_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;hotspot_vertical&quot;:&quot;top&quot;,&quot;hotspot_offset_y_widescreen&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;hotspot_offset_y_tablet_extra&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;hotspot_offset_y_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;hotspot_offset_y_mobile_extra&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;hotspot_offset_y_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;hotspot_position_widescreen&quot;:&quot;&quot;,&quot;hotspot_position_tablet_extra&quot;:&quot;&quot;,&quot;hotspot_position_tablet&quot;:&quot;&quot;,&quot;hotspot_position_mobile_extra&quot;:&quot;&quot;,&quot;hotspot_position_mobile&quot;:&quot;&quot;,&quot;hotspot_tooltip_width&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;hotspot_tooltip_width_widescreen&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;hotspot_tooltip_width_tablet_extra&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;hotspot_tooltip_width_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;hotspot_tooltip_width_mobile_extra&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;hotspot_tooltip_width_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;hotspot_tooltip_text_wrap&quot;:&quot;&quot;},{&quot;_id&quot;:&quot;d90f307&quot;,&quot;hotspot_label&quot;:&quot;3&quot;,&quot;hotspot_tooltip_content&quot;:&quot;&lt;p&gt;Der Seitenbereich der Ansichten.&lt;\\\/p&gt;\\n&lt;p&gt;\\u201eAnsichten\\u201c legen fest, wie Elemente im Dashboard angezeigt werden (5).&lt;\\\/p&gt;\\n&lt;p&gt;Ansichten bestehen aus verschiedenen Layouts, Filtern und Gruppierungen.&lt;\\\/p&gt;\\n&quot;,&quot;hotspot_offset_x&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:9,&quot;sizes&quot;:[]},&quot;hotspot_offset_y&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:34,&quot;sizes&quot;:[]},&quot;hotspot_custom_size&quot;:&quot;&quot;,&quot;hotspot_tooltip_position&quot;:&quot;yes&quot;,&quot;hotspot_position&quot;:&quot;left&quot;,&quot;index&quot;:2,&quot;__dynamic__&quot;:null,&quot;hotspot_link&quot;:{&quot;url&quot;:&quot;&quot;,&quot;is_external&quot;:&quot;&quot;,&quot;nofollow&quot;:&quot;&quot;,&quot;custom_attributes&quot;:&quot;&quot;},&quot;hotspot_icon&quot;:{&quot;value&quot;:&quot;&quot;,&quot;library&quot;:&quot;&quot;},&quot;hotspot_icon_position&quot;:null,&quot;hotspot_icon_spacing&quot;:null,&quot;hotspot_width&quot;:null,&quot;hotspot_height&quot;:null,&quot;hotspot_horizontal&quot;:&quot;left&quot;,&quot;hotspot_offset_x_widescreen&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;hotspot_offset_x_tablet_extra&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;hotspot_offset_x_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;hotspot_offset_x_mobile_extra&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;hotspot_offset_x_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;hotspot_vertical&quot;:&quot;top&quot;,&quot;hotspot_offset_y_widescreen&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;hotspot_offset_y_tablet_extra&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;hotspot_offset_y_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;hotspot_offset_y_mobile_extra&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;hotspot_offset_y_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;hotspot_position_widescreen&quot;:&quot;&quot;,&quot;hotspot_position_tablet_extra&quot;:&quot;&quot;,&quot;hotspot_position_tablet&quot;:&quot;&quot;,&quot;hotspot_position_mobile_extra&quot;:&quot;&quot;,&quot;hotspot_position_mobile&quot;:&quot;&quot;,&quot;hotspot_tooltip_width&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;hotspot_tooltip_width_widescreen&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;hotspot_tooltip_width_tablet_extra&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;hotspot_tooltip_width_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;hotspot_tooltip_width_mobile_extra&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;hotspot_tooltip_width_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;hotspot_tooltip_text_wrap&quot;:&quot;&quot;},{&quot;_id&quot;:&quot;7efda76&quot;,&quot;hotspot_label&quot;:&quot;4&quot;,&quot;hotspot_tooltip_content&quot;:&quot;&lt;p&gt;Obere Symbolleiste.&lt;\\\/p&gt;\\n&lt;p&gt;Klicken Sie auf \\u201eHinzuf\\u00fcgen\\u201c, um Tickets, Aufgaben, Projekte und mehr zu erstellen.&lt;\\\/p&gt;\\n&lt;p&gt;Klicken Sie auf \\u201eWerkzeuge\\u201c, um auf Importfunktionen, Makros und andere Funktionen zuzugreifen.&lt;\\\/p&gt;\\n&lt;p&gt;Klicken Sie auf die Lupe, um eine globale Suche durchzuf\\u00fchren.&lt;\\\/p&gt;\\n&quot;,&quot;hotspot_offset_x&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:31,&quot;sizes&quot;:[]},&quot;hotspot_offset_y&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:1,&quot;sizes&quot;:[]},&quot;index&quot;:3,&quot;__dynamic__&quot;:null,&quot;hotspot_link&quot;:{&quot;url&quot;:&quot;&quot;,&quot;is_external&quot;:&quot;&quot;,&quot;nofollow&quot;:&quot;&quot;,&quot;custom_attributes&quot;:&quot;&quot;},&quot;hotspot_icon&quot;:{&quot;value&quot;:&quot;&quot;,&quot;library&quot;:&quot;&quot;},&quot;hotspot_icon_position&quot;:null,&quot;hotspot_icon_spacing&quot;:null,&quot;hotspot_custom_size&quot;:&quot;no&quot;,&quot;hotspot_width&quot;:null,&quot;hotspot_height&quot;:null,&quot;hotspot_horizontal&quot;:&quot;left&quot;,&quot;hotspot_offset_x_widescreen&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;hotspot_offset_x_tablet_extra&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;hotspot_offset_x_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;hotspot_offset_x_mobile_extra&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;hotspot_offset_x_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;hotspot_vertical&quot;:&quot;top&quot;,&quot;hotspot_offset_y_widescreen&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;hotspot_offset_y_tablet_extra&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;hotspot_offset_y_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;hotspot_offset_y_mobile_extra&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;hotspot_offset_y_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;hotspot_tooltip_position&quot;:&quot;no&quot;,&quot;hotspot_position&quot;:null,&quot;hotspot_position_widescreen&quot;:null,&quot;hotspot_position_tablet_extra&quot;:null,&quot;hotspot_position_tablet&quot;:null,&quot;hotspot_position_mobile_extra&quot;:null,&quot;hotspot_position_mobile&quot;:null,&quot;hotspot_tooltip_width&quot;:null,&quot;hotspot_tooltip_width_widescreen&quot;:null,&quot;hotspot_tooltip_width_tablet_extra&quot;:null,&quot;hotspot_tooltip_width_tablet&quot;:null,&quot;hotspot_tooltip_width_mobile_extra&quot;:null,&quot;hotspot_tooltip_width_mobile&quot;:null,&quot;hotspot_tooltip_text_wrap&quot;:null},{&quot;_id&quot;:&quot;5b31100&quot;,&quot;hotspot_label&quot;:&quot;5&quot;,&quot;hotspot_tooltip_content&quot;:&quot;&lt;p&gt;Ihr Dashboard zeigt die Elemente an, die Sie gerade anzeigen.&lt;\\\/p&gt;\\n&lt;p&gt;Was Sie ansehen, h\\u00e4ngt von der App ab, in der Sie sich befinden (1) und Ihrer Ansicht (3).&lt;\\\/p&gt;\\n&lt;p&gt;Doppelklicken Sie auf ein Element, um das vollst\\u00e4ndige Detailfenster zu \\u00f6ffnen.&lt;\\\/p&gt;\\n&quot;,&quot;hotspot_offset_x&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:39,&quot;sizes&quot;:[]},&quot;index&quot;:4,&quot;__dynamic__&quot;:null,&quot;hotspot_link&quot;:{&quot;url&quot;:&quot;&quot;,&quot;is_external&quot;:&quot;&quot;,&quot;nofollow&quot;:&quot;&quot;,&quot;custom_attributes&quot;:&quot;&quot;},&quot;hotspot_icon&quot;:{&quot;value&quot;:&quot;&quot;,&quot;library&quot;:&quot;&quot;},&quot;hotspot_icon_position&quot;:null,&quot;hotspot_icon_spacing&quot;:null,&quot;hotspot_custom_size&quot;:&quot;no&quot;,&quot;hotspot_width&quot;:null,&quot;hotspot_height&quot;:null,&quot;hotspot_horizontal&quot;:&quot;left&quot;,&quot;hotspot_offset_x_widescreen&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;hotspot_offset_x_tablet_extra&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;hotspot_offset_x_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;hotspot_offset_x_mobile_extra&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;hotspot_offset_x_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;hotspot_vertical&quot;:&quot;top&quot;,&quot;hotspot_offset_y&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:50,&quot;sizes&quot;:[]},&quot;hotspot_offset_y_widescreen&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;hotspot_offset_y_tablet_extra&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;hotspot_offset_y_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;hotspot_offset_y_mobile_extra&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;hotspot_offset_y_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;hotspot_tooltip_position&quot;:&quot;no&quot;,&quot;hotspot_position&quot;:null,&quot;hotspot_position_widescreen&quot;:null,&quot;hotspot_position_tablet_extra&quot;:null,&quot;hotspot_position_tablet&quot;:null,&quot;hotspot_position_mobile_extra&quot;:null,&quot;hotspot_position_mobile&quot;:null,&quot;hotspot_tooltip_width&quot;:null,&quot;hotspot_tooltip_width_widescreen&quot;:null,&quot;hotspot_tooltip_width_tablet_extra&quot;:null,&quot;hotspot_tooltip_width_tablet&quot;:null,&quot;hotspot_tooltip_width_mobile_extra&quot;:null,&quot;hotspot_tooltip_width_mobile&quot;:null,&quot;hotspot_tooltip_text_wrap&quot;:null},{&quot;_id&quot;:&quot;733de48&quot;,&quot;hotspot_label&quot;:&quot;6&quot;,&quot;hotspot_tooltip_content&quot;:&quot;&lt;p&gt;Klicken Sie auf \\u201eErste Schritte\\u201c, um auf hilfreiche Ressourcen zuzugreifen.&lt;\\\/p&gt;\\n&lt;p&gt;Klicken Sie auf Ihren Namen, um auf verschiedene Schnelllinks zur Arbeit zuzugreifen.  &lt;\\\/p&gt;\\n&quot;,&quot;hotspot_offset_x&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:91,&quot;sizes&quot;:[]},&quot;hotspot_offset_y&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:3,&quot;sizes&quot;:[]},&quot;hotspot_tooltip_position&quot;:&quot;yes&quot;,&quot;hotspot_position&quot;:&quot;right&quot;,&quot;index&quot;:5,&quot;__dynamic__&quot;:null,&quot;hotspot_link&quot;:{&quot;url&quot;:&quot;&quot;,&quot;is_external&quot;:&quot;&quot;,&quot;nofollow&quot;:&quot;&quot;,&quot;custom_attributes&quot;:&quot;&quot;},&quot;hotspot_icon&quot;:{&quot;value&quot;:&quot;&quot;,&quot;library&quot;:&quot;&quot;},&quot;hotspot_icon_position&quot;:null,&quot;hotspot_icon_spacing&quot;:null,&quot;hotspot_custom_size&quot;:&quot;no&quot;,&quot;hotspot_width&quot;:null,&quot;hotspot_height&quot;:null,&quot;hotspot_horizontal&quot;:&quot;left&quot;,&quot;hotspot_offset_x_widescreen&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;hotspot_offset_x_tablet_extra&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;hotspot_offset_x_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;hotspot_offset_x_mobile_extra&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;hotspot_offset_x_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;hotspot_vertical&quot;:&quot;top&quot;,&quot;hotspot_offset_y_widescreen&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;hotspot_offset_y_tablet_extra&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;hotspot_offset_y_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;hotspot_offset_y_mobile_extra&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;hotspot_offset_y_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;hotspot_position_widescreen&quot;:&quot;&quot;,&quot;hotspot_position_tablet_extra&quot;:&quot;&quot;,&quot;hotspot_position_tablet&quot;:&quot;&quot;,&quot;hotspot_position_mobile_extra&quot;:&quot;&quot;,&quot;hotspot_position_mobile&quot;:&quot;&quot;,&quot;hotspot_tooltip_width&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;hotspot_tooltip_width_widescreen&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;hotspot_tooltip_width_tablet_extra&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;hotspot_tooltip_width_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;hotspot_tooltip_width_mobile_extra&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;hotspot_tooltip_width_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;hotspot_tooltip_text_wrap&quot;:&quot;&quot;},{&quot;_id&quot;:&quot;534fccc&quot;,&quot;hotspot_label&quot;:&quot;7&quot;,&quot;hotspot_tooltip_content&quot;:&quot;&lt;p&gt;Sie k\\u00f6nnen mit unserem Support-Team chatten oder eine Nachricht hinterlassen, indem Sie auf dieses Widget klicken.  &lt;\\\/p&gt;\\n&quot;,&quot;hotspot_offset_x&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:96,&quot;sizes&quot;:[]},&quot;hotspot_offset_y&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:88,&quot;sizes&quot;:[]},&quot;index&quot;:6,&quot;__dynamic__&quot;:null,&quot;hotspot_link&quot;:{&quot;url&quot;:&quot;&quot;,&quot;is_external&quot;:&quot;&quot;,&quot;nofollow&quot;:&quot;&quot;,&quot;custom_attributes&quot;:&quot;&quot;},&quot;hotspot_icon&quot;:{&quot;value&quot;:&quot;&quot;,&quot;library&quot;:&quot;&quot;},&quot;hotspot_icon_position&quot;:null,&quot;hotspot_icon_spacing&quot;:null,&quot;hotspot_custom_size&quot;:&quot;no&quot;,&quot;hotspot_width&quot;:null,&quot;hotspot_height&quot;:null,&quot;hotspot_horizontal&quot;:&quot;left&quot;,&quot;hotspot_offset_x_widescreen&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;hotspot_offset_x_tablet_extra&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;hotspot_offset_x_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;hotspot_offset_x_mobile_extra&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;hotspot_offset_x_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;hotspot_vertical&quot;:&quot;top&quot;,&quot;hotspot_offset_y_widescreen&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;hotspot_offset_y_tablet_extra&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;hotspot_offset_y_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;hotspot_offset_y_mobile_extra&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;hotspot_offset_y_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;hotspot_tooltip_position&quot;:&quot;no&quot;,&quot;hotspot_position&quot;:null,&quot;hotspot_position_widescreen&quot;:null,&quot;hotspot_position_tablet_extra&quot;:null,&quot;hotspot_position_tablet&quot;:null,&quot;hotspot_position_mobile_extra&quot;:null,&quot;hotspot_position_mobile&quot;:null,&quot;hotspot_tooltip_width&quot;:null,&quot;hotspot_tooltip_width_widescreen&quot;:null,&quot;hotspot_tooltip_width_tablet_extra&quot;:null,&quot;hotspot_tooltip_width_tablet&quot;:null,&quot;hotspot_tooltip_width_mobile_extra&quot;:null,&quot;hotspot_tooltip_width_mobile&quot;:null,&quot;hotspot_tooltip_text_wrap&quot;:null}],&quot;tooltip_trigger&quot;:&quot;mouseenter&quot;,&quot;hotspot_sequenced_animation&quot;:&quot;no&quot;,&quot;tooltip_position&quot;:&quot;top&quot;,&quot;tooltip_animation&quot;:&quot;e-hotspot--fade-in-out&quot;}\" data-widget_type=\"hotspot.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1530\" height=\"757\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2023\/10\/OD-Interface.webp\" class=\"attachment-full size-full wp-image-259756\" alt=\"\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2023\/10\/OD-Interface.webp 1530w, https:\/\/onedesk.com\/wp-content\/uploads\/2023\/10\/OD-Interface-300x148.webp 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2023\/10\/OD-Interface-1024x507.webp 1024w, https:\/\/onedesk.com\/wp-content\/uploads\/2023\/10\/OD-Interface-768x380.webp 768w\" sizes=\"(max-width: 1530px) 100vw, 1530px\" \/>\n\t\t\t\t\t\t<div class=\"e-hotspot elementor-repeater-item-ab058b2  e-hotspot--position-left e-hotspot--position-top  \">\n\n\t\t\t\t\t\t\t\t<div class=\"e-hotspot__button e-hotspot--expand\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"e-hotspot__label\">1<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"e-hotspot__tooltip  e-hotspot--tooltip-position e-hotspot--fade-in-out \" >\n\t\t\t\t\t\t<p>Benutzer-Apps befinden sich in dieser Leiste ganz links.  <\/p>\n<p>Die ersten drei: Tickets, Aufgaben und Projekte sind die wichtigsten Benutzer-Apps, mit denen Ihr Team arbeiten wird.  <\/p><\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\n\t\t\t<\/div>\n\n\t\n\t\t\t\t\t\t<div class=\"e-hotspot elementor-repeater-item-642b4ec  e-hotspot--position-left e-hotspot--position-top  \">\n\n\t\t\t\t\t\t\t\t<div class=\"e-hotspot__button e-hotspot--expand\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"e-hotspot__label\">2<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"e-hotspot__tooltip  e-hotspot--tooltip-position e-hotspot--fade-in-out \" >\n\t\t\t\t\t\t<p>Die Messenger-App enth\u00e4lt Ihre Konversationen.<\/p>\n<p>Klicken Sie unten auf \u201eWeitere Anwendungen\u201c, um auf alle anderen Benutzer-Apps zuzugreifen.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\n\t\t\t<\/div>\n\n\t\n\t\t\t\t\t\t<div class=\"e-hotspot elementor-repeater-item-d90f307  e-hotspot--position-left e-hotspot--position-top  \">\n\n\t\t\t\t\t\t\t\t<div class=\"e-hotspot__button e-hotspot--expand\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"e-hotspot__label\">3<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"e-hotspot__tooltip  e-hotspot--tooltip-position e-hotspot--fade-in-out \" >\n\t\t\t\t\t\t<p>Der Seitenbereich der Ansichten.<\/p>\n<p>\u201eAnsichten\u201c legen fest, wie Elemente im Dashboard angezeigt werden (5).<\/p>\n<p>Ansichten bestehen aus verschiedenen Layouts, Filtern und Gruppierungen.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\n\t\t\t<\/div>\n\n\t\n\t\t\t\t\t\t<div class=\"e-hotspot elementor-repeater-item-7efda76  e-hotspot--position-left e-hotspot--position-top  \">\n\n\t\t\t\t\t\t\t\t<div class=\"e-hotspot__button e-hotspot--expand\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"e-hotspot__label\">4<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"e-hotspot__tooltip  e-hotspot--tooltip-position e-hotspot--fade-in-out \" >\n\t\t\t\t\t\t<p>Obere Symbolleiste.<\/p>\n<p>Klicken Sie auf \u201eHinzuf\u00fcgen\u201c, um Tickets, Aufgaben, Projekte und mehr zu erstellen.<\/p>\n<p>Klicken Sie auf \u201eWerkzeuge\u201c, um auf Importfunktionen, Makros und andere Funktionen zuzugreifen.<\/p>\n<p>Klicken Sie auf die Lupe, um eine globale Suche durchzuf\u00fchren.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\n\t\t\t<\/div>\n\n\t\n\t\t\t\t\t\t<div class=\"e-hotspot elementor-repeater-item-5b31100  e-hotspot--position-left e-hotspot--position-top  \">\n\n\t\t\t\t\t\t\t\t<div class=\"e-hotspot__button e-hotspot--expand\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"e-hotspot__label\">5<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"e-hotspot__tooltip  e-hotspot--tooltip-position e-hotspot--fade-in-out \" >\n\t\t\t\t\t\t<p>Ihr Dashboard zeigt die Elemente an, die Sie gerade anzeigen.<\/p>\n<p>Was Sie ansehen, h\u00e4ngt von der App ab, in der Sie sich befinden (1) und Ihrer Ansicht (3).<\/p>\n<p>Doppelklicken Sie auf ein Element, um das vollst\u00e4ndige Detailfenster zu \u00f6ffnen.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\n\t\t\t<\/div>\n\n\t\n\t\t\t\t\t\t<div class=\"e-hotspot elementor-repeater-item-733de48  e-hotspot--position-left e-hotspot--position-top  \">\n\n\t\t\t\t\t\t\t\t<div class=\"e-hotspot__button e-hotspot--expand\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"e-hotspot__label\">6<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"e-hotspot__tooltip  e-hotspot--tooltip-position e-hotspot--fade-in-out \" >\n\t\t\t\t\t\t<p>Klicken Sie auf \u201eErste Schritte\u201c, um auf hilfreiche Ressourcen zuzugreifen.<\/p>\n<p>Klicken Sie auf Ihren Namen, um auf verschiedene Schnelllinks zur Arbeit zuzugreifen.  <\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\n\t\t\t<\/div>\n\n\t\n\t\t\t\t\t\t<div class=\"e-hotspot elementor-repeater-item-534fccc  e-hotspot--position-left e-hotspot--position-top  \">\n\n\t\t\t\t\t\t\t\t<div class=\"e-hotspot__button e-hotspot--expand\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"e-hotspot__label\">7<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"e-hotspot__tooltip  e-hotspot--tooltip-position e-hotspot--fade-in-out \" >\n\t\t\t\t\t\t<p>Sie k\u00f6nnen mit unserem Support-Team chatten oder eine Nachricht hinterlassen, indem Sie auf dieses Widget klicken.  <\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\n\t\t\t<\/div>\n\n\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-09abf44 e-flex e-con-boxed e-con e-parent\" data-id=\"09abf44\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1072605 elementor-widget elementor-widget-text-editor\" data-id=\"1072605\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Erfahren Sie mehr:<\/p>\n<ul>\n<li><a href=\"https:\/\/www.youtube.com\/watch?v=KhOXQP8favc\" target=\"_blank\" rel=\"noopener\">Video: OneDesk in 5 Minuten<\/a><\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2b92141 elementor-widget elementor-widget-heading\" data-id=\"2b92141\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Die OneDesk-Mobile-App<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e503d15 elementor-widget elementor-widget-text-editor\" data-id=\"e503d15\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Die mobile OneDesk-Anwendung kann auf Ihrem Telefon installiert werden und erm\u00f6glicht Ihnen und Ihrem Team den Zugriff auf Aufgaben, die Beantwortung von Kundenfragen, den Erhalt von Benachrichtigungen \u00fcber neue Aufgaben und vieles mehr. Diese App ist sowohl f\u00fcr <a href=\"https:\/\/apps.apple.com\/us\/app\/onedesk\/id1140275352?ls=1\" target=\"_blank\" rel=\"noopener\">IOS<\/a> als auch f\u00fcr <a href=\"https:\/\/play.google.com\/store\/apps\/details?id=com.onedesk.odmobile&amp;hl=en\" target=\"_blank\" rel=\"noopener\">Android<\/a> verf\u00fcgbar.<\/p>\n<p>Erfahren Sie mehr:<\/p>\n<ul>\n<li><a href=\"https:\/\/youtu.be\/BW66IEvf4PY?si=Ii3KbBlEk2JGA1Iy\" target=\"_blank\" rel=\"noopener\">Video: Die mobile App<\/a><\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a22e510 elementor-widget elementor-widget-heading\" data-id=\"a22e510\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Die Kunden-Apps<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b1da4f1 elementor-widget elementor-widget-text-editor\" data-id=\"b1da4f1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>OneDesk bietet \u201ekundenorientierte Anwendungen\u201c. Diese Anwendungen erm\u00f6glichen Ihren Kunden\/Endbenutzern verschiedene M\u00f6glichkeiten der Interaktion mit Ihnen.<\/p>\n<p>Zu den Apps geh\u00f6ren:<\/p>\n<ul>\n<li>Das Web-Widget \u2013 Eine Komponente, die auf Ihrer Website platziert werden kann und Kunden\/Interessenten Zugriff auf andere Apps erm\u00f6glicht.<\/li>\n<li>Das Portal \u2013 Erm\u00f6glicht Kunden, sich anzumelden und Aktualisierungen und Informationen zu ihren Tickets anzuzeigen.<\/li>\n<li>Live-Chat-Messenger \u2013 Erm\u00f6glicht Echtzeitkommunikation mit Kunden oder Interessenten.<\/li>\n<li>Webformulare \u2013 Anpassbare Formulare, mit denen Kunden Tickets einreichen k\u00f6nnen. Sie k\u00f6nnen festlegen, welche Felder erforderlich sind, um sicherzustellen, dass die erforderlichen Informationen bereitgestellt werden.<\/li>\n<li>Wissensdatenbank \u2013 Ein Informationszentrum f\u00fcr Kunden. Die KB kann h\u00e4ufige Fragen reduzieren und Agenten bei der Bereitstellung von Support unterst\u00fctzen.  <\/li>\n<\/ul>\n<p>Wir werden sp\u00e4ter mehr dar\u00fcber erfahren, wie Sie Ihren Kunden diese Tools zur Verf\u00fcgung stellen k\u00f6nnen.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b7636de elementor-widget elementor-widget-image\" data-id=\"b7636de\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"768\" height=\"336\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/07\/Cards22-min-768x336.png\" class=\"attachment-medium_large size-medium_large wp-image-118946\" alt=\"customer apps cards\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/07\/Cards22-min-768x336.png 768w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/07\/Cards22-min-300x131.png 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/07\/Cards22-min-1024x448.png 1024w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/07\/Cards22-min-686x300.png 686w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/07\/Cards22-min-1140x499.png 1140w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/07\/Cards22-min-255x112.png 255w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/07\/Cards22-min-183x80.png 183w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/07\/Cards22-min-91x40.png 91w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/07\/Cards22-min-480x210.png 480w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/07\/Cards22-min-500x219.png 500w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/07\/Cards22-min-750x328.png 750w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/07\/Cards22-min-360x157.png 360w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/07\/Cards22-min.png 1310w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cded0de elementor-widget elementor-widget-text-editor\" data-id=\"cded0de\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Erfahren Sie mehr:<\/p>\n<ul>\n<li><a href=\"https:\/\/kb.onedesk.com\/app-od\/o-onedesk\/knowledge-base-1\/article-ae3e3b56-14f6-440e-853c-2046cd9c75e6\" target=\"_blank\" rel=\"noopener\">Kundenkommunikationskan\u00e4le<\/a><\/li>\n<li><a href=\"https:\/\/kb.onedesk.com\/app-od\/o-onedesk\/knowledge-base-1\/article-8cdc8a0c-8d93-4574-8c51-e91ac7244e17\" target=\"_blank\" rel=\"noopener\">\u00dcber Kundenanwendungen<\/a><\/li>\n<li><a href=\"https:\/\/kb.onedesk.com\/app-od\/o-onedesk\/knowledge-base-1\/article-7a3840c6-221a-4c0c-a218-aec736fcdc51\" target=\"_blank\" rel=\"noopener\">Das Web-Widget<\/a><\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9de860e elementor-align-right elementor-widget elementor-widget-button\" data-id=\"9de860e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-md\" href=\"https:\/\/onedesk.com\/de\/loslegen\/arbeitsstruktur\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Weiter &gt;<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Schnittstelle und Navigation Inhalte des Onboarding-Leitfadens: OneDesk ist eine Komplettplattform f\u00fcr Helpdesk, Projektmanagement und PSA. In OneDesk gibt es Benutzer und Kunden . Benutzer (Agenten) sind Mitglieder Ihres Teams, normalerweise diejenigen, die Tickets oder anderen Arbeiten zugewiesen sind. Kunden (Endbenutzer) k\u00f6nnen unternehmensextern oder intern sein, sind aber die Personen, f\u00fcr die Sie Dienstleistungen erbringen. Benutzer [&hellip;]<\/p>\n","protected":false},"author":30,"featured_media":0,"parent":260448,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"tpgb_global_settings":"","_crdt_document":"","inline_featured_image":false,"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-260425","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Erste Schritte Schritt 2: Benutzeroberfl\u00e4che und Navigation | OneDesk<\/title>\n<meta name=\"description\" content=\"Schritt zwei der OneDesk-Anleitung f\u00fcr die ersten Schritte. Lernen Sie die Grundlagen der Benutzeroberfl\u00e4che und die Navigation durch die App kennen.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/onedesk.com\/de\/loslegen\/interface-navigation\/\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Erste Schritte Schritt 2: Benutzeroberfl\u00e4che und Navigation | OneDesk\" \/>\n<meta property=\"og:description\" content=\"Schritt zwei der OneDesk-Anleitung f\u00fcr die ersten Schritte. 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